My Mac keeps freezing in the middle of applications (most notable Safari) requiring me to shut down and restart. It also freezes during video playback (online and using Quicktime). Do I need to wipe and reinstall OS? I'm thinking I have a virus........

Please help!! It's driving me nuts. I've reinstalled the OS via the disc about 3 times so far, but haven't yet erased the drive (and am seriously considering doing so). I barely have any files on my HD because I run everything off of external drives (after losing a TON of stuff after my Mac crashed in the first 3 months of having it). I bought the computer in 2007 and was running Tiger. I passed on Leopard but gave in for Snow Leopard because I wanted an iPhone and iPad. When I installed SL, I had to reformat the HD and made it Journaled......it's been acting ******** ever since.

First you don't have a virus because none exist for OS X. So you can stop worrying about hat. If you recently got a warning about a Virus and accepted downloaded some software then you fell for a Trojan. Here is an article about that and how to rid yourself of it.
If you did not download anything like that then doing a Erase and Install would be the way to go. Here is a video that will show you exactly what to do.

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Iphone 5 got wet last week. Been in rice until today. It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut off to black screen with apple logo. Any ideas what to do?

Iphone 5 got wet last week. Been in rice until today. It turned on and worked fine, I could see a water spot in the middle but still worked fine, 3 hours in it shut down to the black screen with apple logo. Screen stays up for 10 seconds ago and then goes black and then black screen with apple logo comes back. Any ideas what to do?

At this point it's likely that the iPhone has suffered damage and you'll have to take or send it to Apple for replacement. If you have AppleCare+ coverage on the iPhone, the cost will be US $49. Otherwise the cost will be US $229.
Regards.

The church's iMac was registered by an employee who is no longer here. We need to update the OS to Lion and much of the software. Without his password, do we need to wipe and reinstall the OS? If so, how do I do that?

The church's iMac was registered by an employee that is no longer at the church. We would like to update the OS to Lion as well as some of the software. Since we do not know the password, is there a way to reset it it? Or do we need to wipe and reinstall the OS, register and then update? If so, how hard is it to reboot?

OK, thanks for that. Look on the original OS X install disc and see if that say Leopard 10.5.x or Snow Leopard 10.6.x. You advised in the last post the system is running 10.6.4, which is Snow Leopard. The most up-to-date version of Snow Leopard is 10.6.8, once we get your password changed we can work on getting it up-to-date.
So to change the administrators password you will do the following:
Insert the Snow Leopard Install Disc into the SuperDrive and restart the computer , when you hear the Startup Tone hold down the Option key.
Choose the SL Install Disc
Choose the language
Select the Utilities Menu - Select Password Reset
Select your Mac OS X hard disk volume.
Select the user name of your original administrator account. (you can change this later!)
Enter the new Password (remember to re-enter in the second box)
Quit the app by hitting the Command - Q keys
Quit the Installer (Command - Q again)
Restart

TS3899 Since I updated to iOS 8.0.2 my iPad has not been working properly. It freezes in the middle of things. It cuts out when I'm browsing. It's slow when I. Typing and more how do I sort it

Since I updated to iOS 8.0.2 my iPad has not been working properly. It freezes in the middle of things. It cuts out when I'm browsing. It's slow when I. Typing and more how do I sort it

Hello Jm23ur,
After reading your post, it sounds like you are experiencing performance issues with your device. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:
Turn your iOS device off and on (restart) and reset
How to restart
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
How to reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for contributing to Apple Support Communities,
BobbyD

Boy what a screw job when the program freezes in the middle of site wide fo

Boy what a screw job when the program freezes in the middle of site wide folder name changes.
Then you never know what did get changed or not until you wade thru every possible one.
And you cant just redo change the folder name, cuz the folder name did change.
Further, every attempt locks the program.
lost on broken links...
OK I'm talking about changing a folder name: ceaseless freezing
OK Now when it does work, none of the
AC_RunActiveContent.js
updated. What a mess
DW CS3
Mac OSX.4.11

you can force quit the front-most application in Mac OS X v10.5 or later by pressing Command-Option-Shift-Esc for three seconds.

IPOD freezes in the middle of podcasts

My Ipod freezes in the middle of playback of podcasts downloaded from Itunes; I have to re-set IPOD in order to continue use. Also happens with audio books. No problem, however, with playback of songs.

I think I have the same problem. It just.. freezes and you cant do anything with the song. You can change songs and sometimes it starts working again if you keep changing songs long enough but that just *****.
So yeah, I know what youre going through And Id appreciate some info about this as well. Its really starting to tick me off.

I am having trouble with my mac book air. I think I have a virus because everytime i click on a link it openes up popup windows and other things. How do I reset teh computer?

I am having trouble with my mac book air. I think I have a virus because everytime i click on a link it openes up popup windows and other things. How do I reset teh computer?

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

I think i have a virus on my Macbook Pro, OS X Yosemite, how do i wipe my computer clean without erasing photos and music etc?

i think i have a virus on my Macbook Pro, OS X Yosemite, how do i wipe my computer clean without erasing photos and music etc?

The update alerts are fake, and are intended to dupe you into installing malware or disclosing private information so that your identity can be stolen.
You might get the alerts when visiting a website that has been hacked. Don't visit the site again. If applicable, notify the site administrator of the problem, but don't send email to an unknown party.
If you get the alerts when visiting more than one well-known website, such as Google, YouTube, or Facebook, then they may be the result of an attack on your router that has caused you to get false results from looking up the addresses of Internet servers. Requests sent to those sites are redirected to a server controlled by the attacker. It's possible, but less likely, that the DNS server used by your ISP has been attacked.
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
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and confirm. If you’re using another browser, empty the cache. Test. If the fake update alerts stop, see below. Otherwise, ask for instructions.
The router's documentation should tell you how to reset it to the factory default state. Usually there's a pinhole switch somewhere in the back. It may be labeled "RESET." Insert the end of a straightened paper clip or a similar tool and press the button inside for perhaps 15 seconds, or as long as the instructions specify.
After resetting the router, quit the web browser and relaunch it while holding down the shift key. From the Safari menu bar, select
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and confirm. Do the equivalent if you use another browser. Open the Downloads folder and delete anything you don't recognize.
Then go through the router's initial setup procedure. I can't be specific, because it's different for every model. The key points are these:
1. Don't allow the router to be administered from the WAN (Internet) port, if it has that option. Most do.
2. Set a strong password to protect the router's settings: at least ten random upper- and lower-case letters and digits. Don't use the default password or any other that could be guessed. Save the password in your keychain. Any password that you can remember is weak.
3. If the router is wireless, or if you have a wireless access point on the network, use "WPA 2 Personal" security and set a different strong password to protect the network. If the router or access point doesn't support WPA 2, it's obsolete and must be replaced.
During the time the router was compromised, you were redirected to bogus websites. If you ever connected to a secure site and got a warning from your browser that the identity of the server could not be verified, and you dismissed that warning in order to log in, assume that your credentials for the site have been stolen and that the attacker has control of the account. This warning also applies to all websites on which you saw the fake update alerts.
Check the router manufacturer's website for a firmware update.
If you downloaded and installed what you thought was a software update, ask for instructions.

Ipod freezing in the middle of songs, have to wait until the battery dies.

Help me, my ipod freezes in the middle of songs and i have to wait until the battery goes out until i can do anything with it. And the harddrive has started to click and it sounds like a fan that starts spinning after two clicks. What should i do ?
Pc Windows XP Ipod 5th generation

you know what its funny because my ipod just did this last weekend. its been freezing on and off for the last couple of months. I have had it for a year and a half. It would freeze and i would try and do the whole thing where you hold down menu and select and that worked for awhile, but then suddenly last weekend it froze and it started making a weird clicking sound too. i got ****** and just left it at home for the weekend. when i got back home the battery was dead of course and i just plugged it into the charger and it turned on again. im guessing that sometimes you just have to leave it alone. when it made that clicking noise, it wouldnt do anything. you just have to let the battery die and then recharge it.

Does anyone have problems with iTunes movie rentals freezing in the middle of the movie?

Does anyone have problems with iTunes movie rentals freezing in the middle of the movie, requiring a force quit, which causes your rental to disappear? This has happened multiple times to me recently. Last time Apple didn't refund my money after reporting the problem. I have been using iTunes for many years but am about to give up.

Correction: I was refunded for the previous movie freeze.

Hey, constantly since I installed the iOS 7.1 upgrade, my iPhone has been constantly shutting down and I think it's really frustrating and I whant to know how I can stop my iPhone from shutting down so I can downgrade to iOS 7.0.4?

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7.1.1 is certainly compatible with the iPhone 4. Just try a reset first.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

JSF : why does my menu keep moving to the middle...?

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thank you

I have mine set to Snap to Grid and my Macintosh HD icon stays in the upper right corner, and I’m also using Spaces.
Maybe if you try adjusting the Grid Spacing it would help.
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Have an old mac mini 2008 running OS x 10.6 whenever I shut down or restart it wont find the dell screen again. have tried with different screen same result. have revived it before by unplugging all cables zapping PRAM and starting in safe mode

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Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
You do have a backup, right?

My ipod nano 6th gen keeps stopping in the middle of a song, My ipod nano 6th gen keeps stopping in the middle of a song

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Double check to make sure the headphones are plugged ALL the way in meaning the white part of the headphones is flush with the Nano and no silver from the plug can still be seen.
The new headphone jacks are a bit tigher than previous generations and require a little bit of extra force to get the headphones to fully connect.
B-rock

My Ipod 8 GB keeps stoping in the middle of a song, My Ipod 8 GB keeps stoping in the middle of a song

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Plug it into your computer or charger and let it charge for awhile.
Maybe your battery ran out of charge..

My Mac keeps freezing in the middle of applications (most notable Safari) requiring me to shut down and restart. It also freezes during video playback (online and using Quicktime). Do I need to wipe and reinstall OS? I'm thinking I have a virus........

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