My mac keeps freezing (spinning wheel)

Hiya
So I'm pretty new to this whole Mac malarkey, but even I know that the whole mac isn't meant to freeze, where I can move the cursor around the screen but am unable to click or do anything. Then eventually the colourwheel appears and renders me incapable of doing anything. I waited for a while but nothing changed, so I had to turn it off manually via the off button on the key board.
I'm also finding that (and it's really hard to explain, so I hope you know what I mean) where if I'm flicking through a website, for example Facebook, I click onto a new page, and there are lines/blocks/sections that can be seen of the page I was on previously, as if I printscreened page one and put it on Paint, then print screened the other page and put that on a different file, then picked out random squares/sections of page 1 and pasted them onto page two. That's what it looks like. I'm unable to interact with the current page and I have to refresh the page in order to restore it as waiting does nothing.
Finally, sometimes I maximise the page to full screen from a half screen, but the content on the page stays the same size/shape it was, despite the window itself maximising to full screen. The 'void' area is simply white.
It's no exaggeration when I say that my mac is BRAND new - I've had it for about 3 weeks.
Please help!!! What on earth is going on?!
Any and all help is much appreciated.
Thanks in advance
Fay

When i booted into safe mode the problem didnt appear but it was running very slugish and glitch.
logging into account seemed to be fine with no problems.
Most of the application were removed before hand before the problem occured but here is the report.
Hardware Information:
          MacBook Pro (13-inch, Early 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.3 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
          OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:21
Disk Information:
          M4-CT064M4SSD2 disk0 : (64.02 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    osx (disk0s2) /: 63.16 GB (23.87 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          TOSHIBA MK3265GSXF disk1 : (320.07 GB)
                    EFI (disk1s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk1s2) /Volumes/Macintosh HD: 319.21 GB (262.87 GB free)
USB Information:
          Apple Computer, Inc. IR Receiver
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
          com.bresink.driver.BRESINKx86Monitoring          (9.0)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.google.keystone.daemon.plist 3rd-Party support link
          [invalid] com.oracle.java.Helper-Tool.plist
          [System] edu.stanford.folding.prefpane.plist 3rd-Party support link
          [System] [email protected] 3rd-Party support link
          [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
          [System] com.google.keystone.agent.plist 3rd-Party support link
          [invalid] com.oracle.java.Java-Updater.plist
          [System] com.quest.QuestAgent.plist 3rd-Party support link
          [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
          [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
          [not loaded] com.wondershare.mobilegodaemon.plist 3rd-Party support link
User Login Items:
          iTunesHelper
          VMware Fusion Start Menu
          Dropbox
          Temperature Monitor Lite
          Wondershare Helper Compact
          Android File Transfer Agent
Internet Plug-ins:
          FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          Default Browser: Version: 537 - SDK 10.9
          Flash Player: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.7.3
          o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
          googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
          Unity Web Player: Version: UnityPlayer version 4.0.1f1 3rd-Party support link
          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
          Flash Player  3rd-Party support link
          Folding@home  3rd-Party support link
Bad Fonts:
          None
Old Applications:
          vWorkspace Web Connector:          Version: 7.5.2 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Quest Software/vWorkspace Web Connector.app
          ShowHiddenFiles:          Version: 2.0.2 - SDK 10.4 3rd-Party support link
                    /Users/[redacted]/Downloads/ShowHiddenFiles.app
          QuestAgent:          Version: 1.0 - SDK 10.5 3rd-Party support link
                    /Library/Application Support/Quest Software/Agents/QuestAgent.app
          Web Access Connector:          Version: 7.5.2
- SDK 10.5 3rd-Party support link
Time Machine:
          Skip System Files: NO
          Auto backup: YES
          Volumes being backed up:
                    osx: Disk size: 58.83 GB Disk used: 36.60 GB
          Destinations:
                    Macintosh HD [Local] (Last used)
                    Total size: 297.29 GB
                    Total number of backups: 84
                    Oldest backup: 2013-01-12 22:10:17 +0000
                    Last backup: 2014-02-10 17:41:12 +0000
                    Size of backup disk: Excellent
                              Backup size 297.29 GB > (Disk size 58.83 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
          /sbin excluded from backup!
          /usr excluded from backup!
          /System excluded from backup!
          /bin excluded from backup!
          /private excluded from backup!
          /Library excluded from backup!
          /Applications excluded from backup!
Top Processes by CPU:
               4%          WindowServer
               2%          Safari
               1%          EtreCheck
               0%          com.apple.WebKit.Networking
               0%          Dropbox
Top Processes by Memory:
          188 MB          Safari
          180 MB          com.apple.WebKit.WebContent
          131 MB          com.apple.IconServicesAgent
          106 MB          Finder
          106 MB          PluginProcess
Virtual Memory Information:
          2.87 GB          Free RAM
          3.41 GB          Active RAM
          423 MB          Inactive RAM
          1.30 GB          Wired RAM
          275 MB          Page-ins
          0 B          Page-outs

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    http://support.apple.com/kb/PH5836
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    http://support.apple.com/kb/PH10763?viewlocale=en_US

  • My mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

    my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • My mac keeps freezing and someone suggested turning off airport. Have no idea what this is or how to do it. Any help gratefully received.

    Have  anew netgear router and now  mac keeps freezing and iphone wont download e mails. Help

    Hello TracyOShea,
    It sounds like your Mac is becoming unresponsive for no apparent reason. I recommend starting by resetting your computers SMC:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
    Shut down the computer.
    Unplug the computer's power cord.
    Wait fifteen seconds.
    Attach the computer's power cord.
    Wait five seconds, then press the power button to turn on the computer.
    Then perform a Safe Boot, and then restart the computer again and retest the issue:
    OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/ht1564
    To start up into Safe Mode (to Safe Boot), follow these steps.
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key.
    The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
    After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
    To leave Safe Mode, restart your computer without holding any keys during startup.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • After i updated to 10.7.5 my mac keeps freezing when using Safari

    After i updated to 10.7.5 my mac keeps freezing when using Safari, I've to restart it everytime. What's the problem with 10.7.5? Is this a known problem? How can I fix it?

    Go Here  >  http://support.apple.com/kb/DL1582 and download and Install the Combo Update.
    It is Safe to install over existing.
    After the Successul Install be sure to Restart your computer.

  • My mac keeps freezing, i checked my ram fine, checked if SMART was verified it was, i reinstalled my software a few times and my RAM is 8gb used memory clean to make sure it wasnt a RAM probkem and my macbook is still freezing my RAM is 8gb i have

    My mac keeps freezing, i checked my ram fine, checked if SMART was verified it was, i reinstalled my software a few times and my RAM is 8gb used memory clean to make sure it wasnt a RAM probkem and my macbook is still freezing my RAM is 8gb i have 4.50/4.80 gb left and Mid -2012 model Macbook Pro what could be the problem also it started freezong when i upgraded to Yosemite and now my mac freezes once im logged into and sometimes has problem booting up either freezing or agent secuity error black screen??!!!!

    My mac keeps freezing, i checked my ram fine, checked if SMART was verified it was, i reinstalled my software a few times and my RAM is 8gb used memory clean to make sure it wasnt a RAM probkem and my macbook is still freezing my RAM is 8gb i have 4.50/4.80 gb left and Mid -2012 model Macbook Pro what could be the problem also it started freezong when i upgraded to Yosemite and now my mac freezes once im logged into and sometimes has problem booting up either freezing or agent secuity error black screen??!!!!

  • My mac keeps freezing...How can I uninstall lion?

    My mac keeps freezing on me, particularly when Im on safari. The most annoying part is that it happens three or four times in a matter of an hour, and then Im prompted to submit a report that feels like a joke considering that we have yet to see an update for lion solving this issue, and the problem persists. How can I uninstall lion and get macs previous iOS back?

    Downgrade Lion to Snow Leopard
    1.  Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Quit DU and return to the installer. Install Snow Leopard.
    This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
    If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions.  If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

  • My i mac keeps freezing an

    my i mac keeps freezing and I keep getting this message: VTDecoderXPCService quit unexpectedly.  What's wrong or what can I do to solve it?

    https://discussions.apple.com/thread/3193904?start=15&tstart=0

  • Why does my mac keep freezing when i link to sites with videos

    why does my mac keep freezing when i link to sites with videos

    Do you have any better luck with that if you update to iTunes 10.6.1.7?
    From the notes for the release:
    iTunes 10.6.1 provides a number of improvements, including:
    • Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
    • Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
    • Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
    • Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
    http://www.apple.com/itunes/download/

  • My mac keeps freezing on highlighting only way to get out of it is to power down and restart

    my mac keeps freezing on highlighting only way to get out of it is to force a power down and restart

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • Why does my Mac keep freezing and applications not responding?!?

    Hello everyone, I have a mid 2009 MacBook Pro, 500gb HD, 4gb ram. The problem is that it keeps freezing. I am writing this on my iPhone because my laptop would probably just freeze up if I even attempted to open an application. The problem is that my laptop won't stop freezing up. As soon as I have any application open, it will stop being responsive, give me the beach ball spinning wheel thing, and I'll use command-option-escape to open the force quit menu (because at this point the mouse usually can me moved around the screen but just makes the system get worse) to force quit what ever applications I have open. Then finder will stop responding, and then nothing will work until I do a forced shut down (hold the power button down) and turn it back on again, where the same thing happens within a minute. I tried repairing permissions and doing a P RAM reset, but have had no success with either. Please help, this is ridiculous, I can barely use my laptop and I need it for school. Thanks,
    -Dylan

    Your issue sounds like the hard drive is failing or it was bumped or moved while it was operating and corrupted the data on the drive.
    Hard to tell for sure, run through this list of fixes
    Step by Step to fix your Mac
    Note your signature says it's a 2009 model, that's almost 4 years old and near it's end of life stage of apx 4.5-5 years, a new drive might fix the machine, but clogged dust vents could be killing it too..
    Out of AppleCare and warranty, looks like you might be doing it yourself.
    Create a data recovery/undelete external boot drive
    My computer is not working, is my personal data lost?
    Install/upgrade RAM or storage drive in Mac's
    How to erase and install Snow Leopard 10.6

  • IMac Freezes - spinning wheel - Heroku????

    I'm having a couple of issues with my iMac desktop.
    After it sits idle for a while it freezes.  At first the mouse doesn't respond at all.  Then, if I can get it moving, I get the spinning wheel that won't go away.  I have to end up turning it off, then back on for it to work.  I've had the computer for over 3 years and this just started happening about 2 weeks ago.
    Yesterday I got an error message when using Safari -- "Heroku -- No app found".  I have no idea what this means.  Has something hijacked my computer?  Strangely, I've been getting the same error message on my iPad lately!  Could it have something to do with iCloud sharing information on both?  Sorry for the broad questions, but I'm pretty clueless when it comes to Mac's.
    Any help would be greatly appreciated!

    From your description, it seems very likely that the machine is overheating.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

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