My Mac Mini isn't recognizing my Blue Yeti (USB) microphone.

I've had both Mac mini & Blue Yeti for about a year. They both individually work perfectly fine, but it wasn't until recently I decided to use the mic on my mini.
When I plug my Blue Yeti microphone into the USB port on the back of the Mac Mini, the light on the microphone turns on. In which indicating that the microphone is on. Yet, when in applications such as audacity, garage band, and reaper it will not recognize the microphone.  Disabling me from recording at all. (I also tried Mac preferences via audio, to see if it appears there. Unsuccessful.)

Yes, when i go to System Preferences>Sounds>input the only thing that appears is
And also all the ports work, ive tested it out with my iphone charger.
How do i look up the system report ?

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  • Blue Yeti USB microphone not working in ALSA/PulseAudio

    Hi all,
    I recently bought a Blue Yeti USB microphone. It is supposed to require no drivers for Windows and OS X, and so far, it works well under Windows, but I cannot seem to get it to function on Arch Linux.  As fair warning, although I am relatively experienced with Linux, I don't know much about the internals of ALSA/PA --- up until now, it has just "always worked", so this is my first real foray into the area. I've tried for many days, with no success, to get this thing working.
    So, let's start off first with my configuration.
    I have a few audio devices:
    An on-board audio solution that I don't typically use. For testing, I have connected an old, crappy pair of headphones, but normally I keep this disabled. It has one capture device. (Analog stereo [or 5.1/7.1/etc]  duplex)
    An external DAC that is connected via USB and is output-only. So, no capture devices on that. (Digital/IEC958 output)
    The Blue Yeti itself, which is connected via USB and supports output (it has an internal DAC) as well as input. So, one capture device here. (Digital stereo output and analog stereo input???)
    The HDMI-out stuff for nvidia, which I never use
    Here is the output of "arecord -l":
    **** List of CAPTURE Hardware Devices ****
    card 1: Microphone [Yeti Stereo Microphone], device 0: USB Audio [USB Audio]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    card 2: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    card 2: PCH [HDA Intel PCH], device 2: ALC892 Alt Analog [ALC892 Alt Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    Here is the the output of "arecord -L":
    null
    Discard all samples (playback) or generate zero samples (capture)
    pulse
    PulseAudio Sound Server
    default
    Default ALSA Output (currently PulseAudio Sound Server)
    sysdefault:CARD=Microphone
    Yeti Stereo Microphone, USB Audio
    Default Audio Device
    front:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    Front speakers
    surround40:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    4.0 Surround output to Front and Rear speakers
    surround41:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    4.1 Surround output to Front, Rear and Subwoofer speakers
    surround50:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    5.0 Surround output to Front, Center and Rear speakers
    surround51:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
    surround71:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
    iec958:CARD=Microphone,DEV=0
    Yeti Stereo Microphone, USB Audio
    IEC958 (S/PDIF) Digital Audio Output
    sysdefault:CARD=PCH
    HDA Intel PCH, ALC892 Analog
    Default Audio Device
    front:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    Front speakers
    surround40:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    4.0 Surround output to Front and Rear speakers
    surround41:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    4.1 Surround output to Front, Rear and Subwoofer speakers
    surround50:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    5.0 Surround output to Front, Center and Rear speakers
    surround51:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    5.1 Surround output to Front, Center, Rear and Subwoofer speakers
    surround71:CARD=PCH,DEV=0
    HDA Intel PCH, ALC892 Analog
    7.1 Surround output to Front, Center, Side, Rear and Woofer speakers
    Here is the output of "aplay -l" (for completeness):
    **** List of PLAYBACK Hardware Devices ****
    card 0: Audio [USB2.0 High-Speed True HD Audio], device 0: USB Audio [USB Audio]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    card 1: Microphone [Yeti Stereo Microphone], device 0: USB Audio [USB Audio]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    card 2: PCH [HDA Intel PCH], device 0: ALC892 Analog [ALC892 Analog]
    Subdevices: 0/1
    Subdevice #0: subdevice #0
    card 2: PCH [HDA Intel PCH], device 1: ALC892 Digital [ALC892 Digital]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 3: NVidia [HDA NVidia], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 3: NVidia [HDA NVidia], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 3: NVidia [HDA NVidia], device 8: HDMI 2 [HDMI 2]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    card 3: NVidia [HDA NVidia], device 9: HDMI 3 [HDMI 3]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
    If the output of "aplay -L" is needed, let me know, but it's not all that different from arecord -L.
    Here is my /etc/asound.conf:
    defaults.pcm.rate_converter "samplerate_best"
    pcm.!default {
    type pulse
    fallback "sysdefault"
    hint {
    show on
    description "Default ALSA Output (currently PulseAudio Sound Server)"
    ctl.!default {
    type pulse
    fallback "sysdefault"
    # vim:set ft=alsaconf:
    I don't remember where the bulk of that came from; maybe it was installed like that or maybe I put it in there. Here is another useful command showing non-commented-out/non-blank lines in the pulseaudio conf:
    $ egrep -v '^;|^#|^$' /etc/pulse/*.conf
    /etc/pulse/client.conf:autospawn=no
    /etc/pulse/daemon.conf:exit-idle-time=0
    /etc/pulse/daemon.conf:default-sample-rate = 192000
    So, there's not much I've done there. Here's the contents of /proc/asound/cards:
    0 [Audio ]: USB-Audio - USB2.0 High-Speed True HD Audio
    CMEDIA USB2.0 High-Speed True HD Audio at usb-0000:00:1d.0-1.7, high speed
    1 [Microphone ]: USB-Audio - Yeti Stereo Microphone
    Blue Microphones Yeti Stereo Microphone at usb-0000:00:1d.0-1.8, full speed
    2 [PCH ]: HDA-Intel - HDA Intel PCH
    HDA Intel PCH at 0xf7530000 irq 52
    3 [NVidia ]: HDA-Intel - HDA NVidia
    HDA NVidia at 0xf7080000 irq 17
    And here's the contents of /proc/asound/modules:
    0 snd_usb_audio
    1 snd_usb_audio
    2 snd_hda_intel
    3 snd_hda_intel
    Now, here is the output of "pactl list sources" (the Blue Yeti is last in the list):
    Source #3
    State: RUNNING
    Name: alsa_input.pci-0000_00_1b.0.analog-stereo
    Description: Built-in Audio Analog Stereo
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 192000Hz
    Channel Map: front-left,front-right
    Owner Module: 7
    Mute: yes
    Volume: front-left: 17972 / 27% / -33.71 dB, front-right: 17972 / 27% / -33.71 dB
    balance 0.00
    Base Volume: 6554 / 10% / -60.00 dB
    Monitor of Sink: n/a
    Latency: 610 usec, configured 100000 usec
    Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
    Properties:
    alsa.resolution_bits = "16"
    device.api = "alsa"
    device.class = "sound"
    alsa.class = "generic"
    alsa.subclass = "generic-mix"
    alsa.name = "ALC892 Analog"
    alsa.id = "ALC892 Analog"
    alsa.subdevice = "0"
    alsa.subdevice_name = "subdevice #0"
    alsa.device = "0"
    alsa.card = "2"
    alsa.card_name = "HDA Intel PCH"
    alsa.long_card_name = "HDA Intel PCH at 0xf7530000 irq 52"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1b.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card2"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.id = "1e20"
    device.product.name = "7 Series/C210 Series Chipset Family High Definition Audio Controller"
    device.form_factor = "internal"
    device.string = "front:2"
    device.buffering.buffer_size = "76800"
    device.buffering.fragment_size = "19200"
    device.access_mode = "mmap"
    device.profile.name = "analog-stereo"
    device.profile.description = "Analog Stereo"
    device.description = "Built-in Audio Analog Stereo"
    alsa.mixer_name = "Realtek ALC892"
    alsa.components = "HDA:10ec0892,10438436,00100302"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    Ports:
    analog-input-front-mic: Front Microphone (priority: 8500, not available)
    analog-input-rear-mic: Rear Microphone (priority: 8200, available)
    analog-input-linein: Line In (priority: 8100, not available)
    Active Port: analog-input-rear-mic
    Formats:
    pcm
    Source #11
    State: RUNNING
    Name: alsa_output.pci-0000_00_1b.0.analog-stereo.monitor
    Description: Monitor of Built-in Audio Analog Stereo
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 192000Hz
    Channel Map: front-left,front-right
    Owner Module: 7
    Mute: no
    Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    Base Volume: 65536 / 100% / 0.00 dB
    Monitor of Sink: alsa_output.pci-0000_00_1b.0.analog-stereo
    Latency: 0 usec, configured 100000 usec
    Flags: DECIBEL_VOLUME LATENCY
    Properties:
    device.description = "Monitor of Built-in Audio Analog Stereo"
    device.class = "monitor"
    alsa.card = "2"
    alsa.card_name = "HDA Intel PCH"
    alsa.long_card_name = "HDA Intel PCH at 0xf7530000 irq 52"
    alsa.driver_name = "snd_hda_intel"
    device.bus_path = "pci-0000:00:1b.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card2"
    device.bus = "pci"
    device.vendor.id = "8086"
    device.vendor.name = "Intel Corporation"
    device.product.id = "1e20"
    device.product.name = "7 Series/C210 Series Chipset Family High Definition Audio Controller"
    device.form_factor = "internal"
    device.string = "2"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-pci"
    Formats:
    pcm
    Source #15
    State: RUNNING
    Name: alsa_output.usb-CMEDIA_USB2.0_High-Speed_True_HD_Audio-00-Audio.iec958-stereo.monitor
    Description: Monitor of USB2.0 High-Speed True HD Audio Digital Stereo (IEC958)
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 192000Hz
    Channel Map: front-left,front-right
    Owner Module: 8
    Mute: no
    Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    Base Volume: 65536 / 100% / 0.00 dB
    Monitor of Sink: alsa_output.usb-CMEDIA_USB2.0_High-Speed_True_HD_Audio-00-Audio.iec958-stereo
    Latency: 0 usec, configured 100000 usec
    Flags: DECIBEL_VOLUME LATENCY
    Properties:
    device.description = "Monitor of USB2.0 High-Speed True HD Audio Digital Stereo (IEC958)"
    device.class = "monitor"
    alsa.card = "0"
    alsa.card_name = "USB2.0 High-Speed True HD Audio"
    alsa.long_card_name = "CMEDIA USB2.0 High-Speed True HD Audio at usb-0000:00:1d.0-1.7, high speed"
    alsa.driver_name = "snd_usb_audio"
    device.bus_path = "pci-0000:00:1d.0-usb-0:1.7:1.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1d.0/usb6/6-1/6-1.7/6-1.7:1.0/sound/card0"
    udev.id = "usb-CMEDIA_USB2.0_High-Speed_True_HD_Audio-00-Audio"
    device.bus = "usb"
    device.vendor.id = "0d8c"
    device.vendor.name = "C-Media Electronics, Inc."
    device.product.id = "0319"
    device.product.name = "USB2.0 High-Speed True HD Audio"
    device.serial = "CMEDIA_USB2.0_High-Speed_True_HD_Audio"
    device.string = "0"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-card-usb"
    Formats:
    pcm
    Source #19
    State: RUNNING
    Name: alsa_output.usb-Blue_Microphones_Yeti_Stereo_Microphone_REV8-00-Microphone.iec958-stereo.monitor
    Description: Monitor of Integrated Rate Matching Hub Digital Stereo (IEC958)
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 48000Hz
    Channel Map: front-left,front-right
    Owner Module: 9
    Mute: no
    Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    Base Volume: 65536 / 100% / 0.00 dB
    Monitor of Sink: alsa_output.usb-Blue_Microphones_Yeti_Stereo_Microphone_REV8-00-Microphone.iec958-stereo
    Latency: 0 usec, configured 100000 usec
    Flags: DECIBEL_VOLUME LATENCY
    Properties:
    device.description = "Monitor of Integrated Rate Matching Hub Digital Stereo (IEC958)"
    device.class = "monitor"
    alsa.card = "1"
    alsa.card_name = "Yeti Stereo Microphone"
    alsa.long_card_name = "Blue Microphones Yeti Stereo Microphone at usb-0000:00:1d.0-1.8, full speed"
    alsa.driver_name = "snd_usb_audio"
    device.bus_path = "pci-0000:00:1d.0-usb-0:1.8:1.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1d.0/usb6/6-1/6-1.8/6-1.8:1.0/sound/card1"
    udev.id = "usb-Blue_Microphones_Yeti_Stereo_Microphone_REV8-00-Microphone"
    device.bus = "usb"
    device.vendor.id = "b58e"
    device.vendor.name = "Intel Corp."
    device.product.id = "9e84"
    device.product.name = "Integrated Rate Matching Hub"
    device.serial = "Blue_Microphones_Yeti_Stereo_Microphone_REV8"
    device.form_factor = "microphone"
    device.string = "1"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-input-microphone-usb"
    Formats:
    pcm
    Source #23
    State: RUNNING
    Name: alsa_input.usb-Blue_Microphones_Yeti_Stereo_Microphone_REV8-00-Microphone.analog-stereo
    Description: Integrated Rate Matching Hub Analog Stereo
    Driver: module-alsa-card.c
    Sample Specification: s16le 2ch 48000Hz
    Channel Map: front-left,front-right
    Owner Module: 9
    Mute: no
    Volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    Base Volume: 17775 / 27% / -34.00 dB
    Monitor of Sink: n/a
    Latency: 949811526 usec, configured 100000 usec
    Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY
    Properties:
    alsa.resolution_bits = "16"
    device.api = "alsa"
    device.class = "sound"
    alsa.class = "generic"
    alsa.subclass = "generic-mix"
    alsa.name = "USB Audio"
    alsa.id = "USB Audio"
    alsa.subdevice = "0"
    alsa.subdevice_name = "subdevice #0"
    alsa.device = "0"
    alsa.card = "1"
    alsa.card_name = "Yeti Stereo Microphone"
    alsa.long_card_name = "Blue Microphones Yeti Stereo Microphone at usb-0000:00:1d.0-1.8, full speed"
    alsa.driver_name = "snd_usb_audio"
    device.bus_path = "pci-0000:00:1d.0-usb-0:1.8:1.0"
    sysfs.path = "/devices/pci0000:00/0000:00:1d.0/usb6/6-1/6-1.8/6-1.8:1.0/sound/card1"
    udev.id = "usb-Blue_Microphones_Yeti_Stereo_Microphone_REV8-00-Microphone"
    device.bus = "usb"
    device.vendor.id = "b58e"
    device.vendor.name = "Intel Corp."
    device.product.id = "9e84"
    device.product.name = "Integrated Rate Matching Hub"
    device.serial = "Blue_Microphones_Yeti_Stereo_Microphone_REV8"
    device.form_factor = "microphone"
    device.string = "front:1"
    device.buffering.buffer_size = "19200"
    device.buffering.fragment_size = "4800"
    device.access_mode = "mmap"
    device.profile.name = "analog-stereo"
    device.profile.description = "Analog Stereo"
    device.description = "Integrated Rate Matching Hub Analog Stereo"
    alsa.mixer_name = "USB Mixer"
    alsa.components = "USBb58e:9e84"
    module-udev-detect.discovered = "1"
    device.icon_name = "audio-input-microphone-usb"
    Ports:
    analog-input-mic: Microphone (priority: 8700)
    Active Port: analog-input-mic
    Formats:
    pcm
    Honestly, I think that's about all of the configuration info I can give. Here are some screenshots of pavucontrol, though, in case you are not yet sated: http://imgur.com/a/ngyLl
    Now, on to the debugging stuff. First: everything except Blue Yeti recording works. The external DAC works, the on-board audio (both input and output) work, using the DAC in the Blue Yeti to play music/monitor the microphone works (so it works as an output). The only thing that doesn't work is actual recording from the Blue Yeti itself.
    When I try to record from the Blue Yeti with parecord -v, I get very strange behavior. Essentially, the "latency" of the microphone measured is exactly the same as the time it has been recording. That is, if it has been recording for 5 sec, then the latency is 5000000 usec. Also, if I try to record something in Audacity, I get no result except for a message box that says "Latency Correction has caused the recorded audio to be hidden before zero. Audacity has brought it back to start at zero." Also, pavucontrol doesn't show an input volume bar for the Blue Yeti, as in the above screenshots, whereas it normally will for microphones that are getting input. The Yeti is not muted, either, so it should be picking up ambient fan noise and such.
    Does anyone have any ideas? Is there some configuration error I've made? Typically, this sort of stuff simply works out of the box for me, so I am somewhat stuck on what to do. Could it be a driver-level bug?

    I'm not sure what you mean by "mixed with audio in Alsamixer". Can you clarify?
    With that said, my problem did mysteriously fix itself after some update (presumably to alsa). Unfortunately, I noticed it in passing one day while I was changing the volume of something in pavucontrol, so I don't remember the exact update that caused it to work. But yes, my current setup does work now: I can listen to audio through my DAC and use the Yeti for recording. However, I have found that use of the Yeti crashes Google Hangouts, although it works perfectly in every other program I've tried.
    As documentation, here is my current working setup (it is very similar to the above): in PulseAudio, the DAC is set to be a Digital Stereo (IEC958) output. The Yeti (called an 'Integrated Rate Matching Hub' in pavucontrol) is set to be an Analog Stereo Input. In the input devices section, I have the Yeti's volume set to around 58% (-14.31 dB), which is past the base volume a fair ways but produces decent levels for recording. The DAC's volume is set to 100% (0dB gain, the DAC takes care of the level). In alsamixer, I have the mic level for the Yeti set to 40.
    Edit: This is a long-time-later edit, but let me say that when you have multiple USB audio devices, what USB hub and in what order they are connected seems to matter a great deal. If you can't get your Blue Yeti to work, try moving it to a different set of USB ports (controlled by a different controller) on your motherboard. This magically fixes the issue for me.
    Last edited by rwiggins (2014-12-14 00:26:39)

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      Mac OS X (10.4)  

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
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    http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
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    Hey all. I have been doing some research both here and online elsewhere and am really not getting the answers I need
    We use two Mac Minis (2010 model/OS 10.6.8 Intel/Dual 2.4 Core 2 Duo/8 GB RAM) at our church. Each Mini is connected to the projector system and a monitor, allowing us to give a presentation on one screen and run the program from another screen. Each is run through a video switcher and I have tweaked and set everything to the same output/resolution. Here is the problem: let's say I want to plug in my USB drive. When I do, both screens will flash blue and/or black, sometimes only one. When I leave the mini-dsiplay connected and disconnect the HDMI connection, the problem ceases. If I do vice versa, the HDMI will work but it does cut out if I move the adapter. I am using an HDMI to DVI adapter from Apple. The mini display to vga adapter is also from Apple.
    This is a very vexing issue. It can happen at any time and there seems to be an issue with the HDMI portion. It's the same on both computers. I have purchased and tried several Apple adapters, thinking I may have gotten a bad one and all have the same result.
    Anyone else having this issue or is it just me? I attempt to NEVER touch these during our services. It happens from any small movement of the computer or any cable attached to it or if I'm plugging in a USB drive/device.
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    Thanks in advance...
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    Wow, once response at a time please! The issue ended up being a faulty mini disply port to vga adapter cable, $30 fix.
    Thanks Apple Retail in Doncaster - although it's a shame your sales staff arent as good as your support staff!

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    All was well before the updates. There was one "funny" but I'm not sure if its relevant. During use today the desktop appeared to get bigger than the screen when changing the screen saver to a snow flake one I used last Christmas (with no problems). As the mouse moves around the screen the screen scrolls in the opposite direction (only about 5 pixels) as used to happen in the old days on my PC when the graphics cards supported higher resolutions than the screen did.
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    Help!

    Safe mode likely won't help, but it is achieved by holding the Shift key down during reboot - press and hold down when you hear the chime. It takes a while longer to boot into safe mode than booting normally, and it loads only core MacOS modules.
    One issue that was a perpetual risk with installing updates in versions of MacOS X prior to Leopard was the possibility of disrupting prebinding. Prebinding is the process whereby library files are linked to executables, and problems can occur is applications are running (and in active use) during the installation of updates. If prebinding is disrupted, the system can fail to boot after an update, and the blue screen is a common symptom.
    IF prebinding is a problem and you can't boot into safe mode, boot into single user mode (hold Ctrl-S during boot from hearing the chime) and then at the prompt, type 'sudo update_prebinding' (no quotes of course) and hit enter. Enter your admin password when requested, and sit back and wait for the command prompt to reappear, at which point the prebinding update is complete - it could take several minutes.
    If that doesn't help, your initial post implies you do not have your original install disks - you may however need them, or a retail MacOS installer, because it may be necessary to perform an archive and install on the hard drive.

  • New Mac Mini/OSX not recognizing Apple extended keyboard

    I recently purchased a new Mac Mini. I also purchased a Apple (extended) Keyboard (usb cable connected with 10 key pad and full F keys).
    When I initially plugged in the keyboard the OS setup screen indicated that it didn't recognize the keyboard. I tried setting it up several times, it doesn't seem to "see" the correct keys as I try to set it up. When prompted to "press the key to the right of the SHIFT key, when I do so I get a sound, no other response and the setup goes no further.) Some keys do not function properly (for example the sound up and sound down keys do not work). The general input for the keys work (I am typing this text with it), but it seems weird that an Apple device does not recognize another Apple device.
    Is there something I need to do to complete setting up the keyboard? Are there any articles about this particular problem? I wasn't able to find any in the forum or help files.
    Thank you,
    Tim Kern

    Thank you for the reply SilverSkyRat,
    I checked the settings and USB ports for the keyboard connection. Still no-go with the "configure your keyboard" recognizing keys on the keyboard. I have also been trying to use the sound up and sound down keys and they do not function either. I will try another keyboard later today.
    Thank you again for your reply.
    Cheers,
    Tim

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