My Mac OS X 10.5.6 froze during update.

I tried to update the software and it froze after restarting. (At the 'patching files' stage). I shut down the computer and when I started it back up it got stuck in a restart loop. It will not get past the Mac icon page with the turning wheel. The screen goes black and it restarts itself. Help!

Did this happen while installing 10.5.7? I've had two macs run the update very slowly. One hung up on the Leopard screen, one just took about 30-45 minutes but rebooted successfully.
Try shocking your PRAM (ctrlalt/opt+PR) while rebooting. I did this as a precaution when hung up on the Leopard screen after a hard reboot. Worked fine.

Similar Messages

  • HT1600 Froze during update what do you do

    My Apple TV froze during update, I can't turn off. What do I do?

    Thanks for the reply. I have always enjoyed your posts.
    I figured that I would be looking at a restore event for my ATV3 when the update appeared to have frozen.
    So since I had nothing to lose I did a hard reboot on the ATV3. (off and on again)
    The device restarted and as expected, the update had not been applied.
    Did the update again. ( I was surprised at how long the update process took after the download.)
    After the update seemed to have completed, The lone white apple icon blinked off the black screen, the TV/Flat screen via HDMI stayed black/blank. After turning the TV off and on and replugging the HDMI cables and still having a blank screen.  I had no choice.
    I did another hard reboot on the ATV3.
    System started up with no problems and the update took hold.
    So to quote Roy and Moss http://www.youtube.com/watch?v=nn2FB1P_Mn8

  • Phone froze during update?

    My wife's phone froze during the 6.0 update. Anybody else have this issue? also, how can it be resolved? Thanks for any help

    Place the phone in DFU mode (search Google for instructions) and restore

  • IPhone froze during update.  How do you unfreeze?

    When updating iPhone, a partial setup of iTunes was made.  iTunes is not wanted or needed - user is deaf.  iPhone is now froze with a request to connect to iTunes.

    EKeller_MT wrote:
    When updating iPhone, a partial setup of iTunes was made.
    I'm guessing you mean iTunes on a computer (as opposed to iTunes on an iPhone).
    EKeller_MT wrote:
    iTunes is not wanted or needed - user is deaf.
    iTunes is used for a whole lot more than sounds.  For one thing, it is used to update the iPhone!  For another, unless you are running OS X Mavericks on a Mac, it houses iBooks.  It also houses movies and apps.
    Bottom line:  Get iTunes on your computer and then connect the iPhone to it.
    Get iTunes from here:
    http://www.apple.com/itunes/download/

  • HT4623 my phone froze during update stuck on load screen

    My phone froze while updating

    Hello CazVa,
    You may want to take a look at the iPhone Troubleshooting Assistant for some troubleshooting steps. If you continue to have issues, then I would recommend that you contact Apple Support using http://www.apple.com/support/contact/
    -Griff W.

  • IPhone froze during update and lost CD I purchased.

    I plugged my iPhone 4 in after downloading a music CD on the iPhone. I was trying to transfer the CD to my iTunes library. When I plugged in my phone it said that there was an update available, 4.0.1 and asked if I wanted to update my phone. I clicked yes and when I came back a few minutes later the phone froze and had to be completely restored. However, the music CD was not transferred to my iTunes library prior to freezing and the CD is lost. Is there a way that I can get this music back into my iTunes library of back to my iPhone without having to pay for it again since it was a software issue with the phone?

    Unfortunately, you may have to pay for the CD again. You should have had the option to backup your iPhone or been prompted to transfer purchases before the upgrade.
    You can contact iTunes support and let them know what happened and see if they will authorize another download for your account.
    ~Lyssa

  • Ipod froze during update

    Just tried to instal the latest update and my touch froze. Itunes displayed could not restore   ipod.
    Now my touch just diplays the connect to itunes picture. but itunes doesnt reconize it

    Try resetting the iPod to see if it appears in iTunes.  If it does restore your iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    Next try placing the iPod in recovery mode to see if iTunes will see it so you can restore.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    Lastly see if placing the iPod in DFU mode will make it visible.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • IPad froze during update

    I was updating my iPad with the latest IOS, and it froze about 25% into the process.  I can't turn it off.  What do I do?

    Hello behlaupitmanplace,
    Thank you for contacting Apple Support Communities.
    Here are a couple of articles that should help you with your issues with updating your iOS.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Resolve issues with an over-the-air iOS update
    http://support.apple.com/kb/TS4431
    Regards,
    Jeff D.

  • HT1222 My iphone5s froze during update 7 cannot do anything. tried restart no good

    Update to 7 on my iphone5s has froze leaving me with a go to itunes symbol. Im a fraid to download on my dell desk top for fear of freezing as well. What do I do?

    Hi there Concord2013,
    You may find the troubleshooting steps in the article below helpful.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    -Griff W. 

  • IOS 7 on my 4th gen IPad froze during update.

    I was asked after the reboot during the install if I would like to add security questions. I chose not now and hit next, nothing. IPad not responding to touch, home button just gives me a pop up that says IPad is not upgraded. Power button dross nothing as well.
    I'm in limbo as I can't revert, or continue. Please help!

    Try and force iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
    5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

  • My ipad froze while updating cant turn off, any suggestions

    my ipad froze during update. cant turn off. any suggestions?

    If you're sure that the update isn't still happening then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My Mac Book Pro froze during up load

    MY Mac Book Pro froze during loading up.
    I Use Yosemite 10.10
    This issue happened after I closed it.
    I had to restart and it froze with a screen showing my admin name,
    with choices to restart shut down and the toolbar at top all frozen
    how do I solve this problem.
    I May need remote access from support for this?
    TInTin15

    Startup Issues - Resolve
    Startup Issues - Resolve (2)

  • My new ipad froze during software update thru itunes. The normal reset tructions do not work and itunes on my pc no longer recognizes my ipad. how do i get past this issue?

    My new IPAD froze during software update thru itunes on my winows PC. The normal reset instructions holding the home and power buttons do not work. Itunes no longer recognizes my IPAD. What can i do?

    See here -
    Recovery Mode
    http://support.apple.com/kb/HT1808
    iPad not showing up in iTunes on a PC
    http://www.apple.com/support/ipad/assistant/itunes/
    iPad not showing up on a Mac
    http://support.apple.com/kb/TS1591

  • My computer froze during match initial formatting.  Now some songs are uploaded others are "greyed out."  If I go song by song, I can update match.  How can I do this all at once and also update album art?

    My computer froze during match initial formatting.  Now some songs are uploaded others are "greyed out."  If I go song by song, I can update match.  How can I do this all at once and also update album art?

    Hi gdogk,
    If there was an interruption during the initial iTunes Match process and you are now having issues with playback and album art, you may find the troubleshooting steps outlined in the following article helpful. In particular, you may want to turning iTunes Match off, then back on again, as noted here:
    If iTunes Match is already enabled on your computer or device, try turning iTunes Match off and then on again.
    Mac: While holding down the option key, choose Store > Turn Off iTunes Match.
    Turn iTunes Match on by selecting Store > Turn On iTunes Match.
    Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
    Turn iTunes Match on by selecting Store > Turn On iTunes Match.
    How to troubleshoot iTunes Match - Apple Support
    Regards,
    - Brenden

  • Mac App Store non responsive after trying to update to OS X 10.10.3

    Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.

    This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    /var/folders/zz
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Maybe you are looking for