My Mac OS X does not restart while trying to update/install

My Mac OS X does not restart while trying to update/install iTunes. It allows me to click on Restart button, then just the screen saver shows up, waited 10 -15mins and nothing happens.  Had to force shut to try again, same thing happens.

As a test, try opening the PDFs using Preview and see if they will print correctly from that application. If so, then it is likely an Acrobat problem. If they still don't print correctly, it is like a file problem.
You can also try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account

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