My mac os x version 10.7.4 i am being unable to shut down my mac unless i press the power key. pls help me ....

my mac os x version is 10.7.4 i am being unable to shut down my mac unless i press the power key. pls help me ....

No, but you do at least have to buy Snow Leopard. Whether you can run it depends on what iMac you have:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from download, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $30.  You can also purchase the code to use to download Lion from the same number.
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57

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  • "Shut Down your Mac" window appear

    Hello, just now window with message that I need to turn my Mac was appeared, there was instruction that I need to hold power button for a few seconds. I made it and recived error report:
    [quote]
    Interval Since Last Panic Report:  5436007 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    3B48A598-F87D-45DC-9C54-E8FCEC514F82
    Sun Feb 10 22:39:29 2013
    panic(cpu 3 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f80e10b23, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0x000000040002bdeb, CR3: 0x000000006e3b302f, CR4: 0x00000000000606e0
    RAX: 0x000000040002bd93, RBX: 0xffffff8019f9fd10, RCX: 0x000000040002bd93, RDX: 0xffffff800d464d10
    RSP: 0xffffff807f85bae0, RBP: 0xffffff807f85baf0, RSI: 0xffffff8019f9fd10, RDI: 0xffffff800d464d10
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0xffffff800e058400, R11: 0xffffff7f80db6c30
    R12: 0xffffff8019f9fd10, R13: 0xffffff800e058400, R14: 0xffffff800d53bc00, R15: 0xffffff800e058400
    RFL: 0x0000000000010203, RIP: 0xffffff7f80e10b23, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x000000040002bdeb, Error code: 0x0000000000000000, Faulting CPU: 0x3
    Backtrace (CPU 3), Frame : Return Address
    0xffffff807f85b790 : 0xffffff8000220792
    0xffffff807f85b810 : 0xffffff80002c4794
    0xffffff807f85b9c0 : 0xffffff80002da55d
    0xffffff807f85b9e0 : 0xffffff7f80e10b23
    0xffffff807f85baf0 : 0xffffff7f80e0d2f2
    0xffffff807f85bb10 : 0xffffff7f80e0e5df
    0xffffff807f85bb40 : 0xffffff800063dd21
    0xffffff807f85bba0 : 0xffffff7f80e0bfb8
    0xffffff807f85bbe0 : 0xffffff800063baeb
    0xffffff807f85bc20 : 0xffffff7f80e0bf16
    0xffffff807f85bc40 : 0xffffff8000656fbb
    0xffffff807f85bd80 : 0xffffff80002a3f08
    0xffffff807f85be80 : 0xffffff8000223096
    0xffffff807f85beb0 : 0xffffff80002148a9
    0xffffff807f85bf10 : 0xffffff800021bbd8
    0xffffff807f85bf70 : 0xffffff80002aef10
    0xffffff807f85bfb0 : 0xffffff80002daec3
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAudioFamily(1.8.6f18)[8D690452-BF17-3DA0-BCAD-F1BCF1495926]@0 xffffff7f80e03000->0xffffff7f80e2ffff
                dependency: com.apple.kext.OSvKernDSPLib(1.3)[CF50CA5A-4AF6-3E28-B84B-9619535445E7]@0xfffff f7f80dfd000
    BSD process name corresponding to current thread: coreaudiod
    Mac OS version:
    11G63
    Kernel version:
    Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
    Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
    System model name: iMac12,1 (Mac-942B5BF58194151B)
    System uptime in nanoseconds: 182546829266205
    last loaded kext at 165547627665565: com.apple.filesystems.msdosfs          1.7.1 (addr 0xffffff7f80798000, size 57344)
    last unloaded kext at 166466121855806: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f80795000, size 12288)
    loaded kexts:
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleBluetoothMultitouch          70.12
    com.apple.driver.IOBluetoothA2DPAudioDriver          4.0.8f17
    com.apple.driver.IOBluetoothSCOAudioDriver          4.0.8f17
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AGPM          100.12.75
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDA          2.2.5a5
    com.apple.driver.AppleMikeyDriver          2.2.5a5
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.kext.ATIFramebuffer          7.3.2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.ApplePolicyControl          3.1.33
    com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
    com.apple.driver.AppleLPC          1.6.0
    com.apple.ATIRadeonX3000          7.3.2
    com.apple.driver.AppleBacklight          170.2.2
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelHD3000Graphics          7.3.2
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.SCSITaskUserClient          3.2.1
    com.apple.driver.AppleUSBCardReader          3.0.6
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.1.0
    com.apple.driver.AppleUSBHub          5.1.0
    com.apple.driver.AirPort.Atheros40          505.67.1
    com.apple.iokit.AppleBCM5701Ethernet          3.2.4b8
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleFWOHCI          4.9.0
    com.apple.driver.AppleAHCIPort          2.3.1
    com.apple.driver.AppleUSBEHCI          5.1.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.4
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          160.7
    com.apple.driver.AppleHIDKeyboard          160.7
    com.apple.driver.AppleMultitouchDriver          231.4
    com.apple.driver.IOBluetoothHIDDriver          4.0.8f17
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.5a5
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.5a5
    com.apple.iokit.IOHDAFamily          2.2.5a5
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.1.33
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.kext.ATI6000Controller          7.3.2
    com.apple.kext.ATISupport          7.3.2
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
    com.apple.iokit.IOBluetoothFamily          4.0.8f17
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.1
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
    com.apple.iokit.IOUSBMassStorageClass          3.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.1.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOFireWireFamily          4.4.8
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.1.0
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.8
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f22
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: ST3500418AS, 500,11 GB
    Serial ATA Device: OPTIARC DVD RW AD-5690H
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3[/quote]
    Can anyone explain me what it was?

    Why would you want a start button to stop something?
    Seriously, I would not routinely shut down your Mac. It is not necessary. Just set it to sleep in System Preferences > Energy Saver.
    When you are not using it, just walk away. Things will work better that way. Most of my Macs don't get shut down except while restarting them for software updates. This might be once every couple of months.

  • Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks

    Hi, I cannot restart or shut down my MAC and get the message Geneio.it installer is cancelling your request. Please shut down and retry. However, I cannot seem to exit that application and I have no idea where it came from. Thanks
    Could this be a virus?

    Hold down the Power button until the computer shuts down.
    The Safe Mac » Adware Removal Guide - Genieo
    The Safe Mac » Adware Removal Guide
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
    From user Joe Bailey comes this equally useful advice:
    The facts are:
    1. There is no anti-malware software that can detect 100% of the malware out there.
    2. There is no anti-malware that can detect anything targeting the Mac because there
         is no Mac malware in the wild, and therefore, no "signatures" to detect.
    3. The very best way to prevent the most attacks is for you as the user to be aware that
         the most successful malware attacks rely on very sophisticated social engineering
         techniques preying on human avarice, ****, and fear.
    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
        your computer is intended to entice you to install their malware thinking it is a
        protection against malware.
    5. Some of the anti-malware products on the market are worse than the malware
        from which they purport to protect you.
    6. Be cautious where you go on the internet.
    7. Only download anything from sites you know are safe.
    8. Avoid links you receive in email, always be suspicious even if you get something
        you think is from a friend, but you were not expecting.
    9. If there is any question in your mind, then assume it is malware.

  • I have a MacBook Pro 13.3 OS- MAC OS X LION.Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.

    I have a MacBook Pro 13.3 OS- MAC OS X LION.
    Whenever I am staring the computer, it says You need to restart your computer by pressing the power button.
    I did this number of times and everytime it freezes to the same screen.Solution needed urgently pls.
    Thank you for any help in this regard that comes fast.

    The details of the kernel-panic report is as follows-
    Interval Since Last Panic Report:  1458653 sec
    Panics Since Last Report:          6
    Anonymous UUID:                    70BA6A**************************************************
    Sun Sep 16 23:00:13 2012
    panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000290560, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000800028, CR3: 0x000000000a509005, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0x0000000000820000, RCX: 0xffffff801122dc40, RDX: 0x0000000000020501
    RSP: 0xffffff80ef3d3da0, RBP: 0xffffff80ef3d3dc0, RSI: 0x000000002b1d78b6, RDI: 0xffffff800342d280
    R8:  0xffffff80ef3d3f08, R9:  0xffffff80ef3d3ef8, R10: 0x000000010d901000, R11: 0x0000000000000206
    R12: 0xffffff800342d280, R13: 0x0000000000000000, R14: 0xffffff8011cd6500, R15: 0x0000000000800000
    RFL: 0x0000000000010206, RIP: 0xffffff8000290560, CS:  0x0000000000000008, SS:  0x0000000000000000
    CR2: 0x0000000000800028, Error code: 0x0000000000000000, Faulting CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80ef3d3a50 : 0xffffff8000220792
    0xffffff80ef3d3ad0 : 0xffffff80002c4794
    0xffffff80ef3d3c80 : 0xffffff80002da55d
    0xffffff80ef3d3ca0 : 0xffffff8000290560
    0xffffff80ef3d3dc0 : 0xffffff800026c9c3
    0xffffff80ef3d3f40 : 0xffffff80002c3fbb
    0xffffff80ef3d3fb0 : 0xffffff80002da481
    BSD process name corresponding to current thread: fsck_hfs
    Mac OS version:
    11E2620
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
    System uptime in nanoseconds: 4850001132
    last loaded kext at 1796984176: com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2 (addr 0xffffff7f80e16000, size 57344)
    loaded kexts:
    com.apple.driver.BroadcomUSBBluetoothHCIController    4.0.7f2
    com.apple.driver.AppleUSBTCButtons    227.6
    com.apple.driver.AppleUSBTCKeyEventDriver    227.6
    com.apple.driver.AppleUSBTCKeyboard    227.6
    com.apple.driver.AppleIRController    312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    33
    com.apple.iokit.SCSITaskUserClient    3.2.1
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCISerialATAPI    2.0.3
    com.apple.iokit.IOAHCIBlockStorage    2.0.4
    com.apple.driver.AppleFWOHCI    4.8.9
    com.apple.driver.AirPort.Brcm4331    560.7.21
    com.apple.driver.AppleSDXC    1.2.2
    com.apple.driver.AppleUSBHub    5.0.8
    com.apple.iokit.AppleBCM5701Ethernet    3.2.4b8
    com.apple.driver.AppleEFINVRAM    1.6.1
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleAHCIPort    2.3.0
    com.apple.driver.AppleUSBEHCI    5.0.7
    com.apple.driver.AppleUSBXHCI    1.0.7
    com.apple.driver.AppleACPIButtons    1.5
    com.apple.driver.AppleRTC    1.5
    com.apple.driver.AppleHPET    1.7
    com.apple.driver.AppleSMBIOS    1.9
    com.apple.driver.AppleACPIEC    1.5
    com.apple.driver.AppleAPIC    1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient    195.0.0
    com.apple.nke.applicationfirewall    3.2.30
    com.apple.security.quarantine    1.3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    195.0.0
    com.apple.driver.AppleUSBBluetoothHCIController    4.0.7f2
    com.apple.iokit.IOBluetoothFamily    4.0.7f2
    com.apple.driver.AppleFileSystemDriver    13
    com.apple.driver.AppleUSBMultitouch    230.5
    com.apple.driver.AppleThunderboltDPInAdapter    1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily    1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter    1.2.5
    com.apple.iokit.IOUSBHIDDriver    5.0.0
    com.apple.driver.AppleUSBMergeNub    5.0.7
    com.apple.driver.AppleUSBComposite    5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.2.1
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.driver.AppleThunderboltNHI    1.6.0
    com.apple.iokit.IOThunderboltFamily    2.0.3
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.2.1
    com.apple.iokit.IOFireWireFamily    4.4.5
    com.apple.iokit.IO80211Family    420.3
    com.apple.iokit.IOEthernetAVBController    1.0.1b1
    com.apple.iokit.IONetworkingFamily    2.1
    com.apple.iokit.IOUSBUserClient    5.0.0
    com.apple.iokit.IOAHCIFamily    2.0.8
    com.apple.iokit.IOUSBFamily    5.0.8
    com.apple.driver.AppleEFIRuntime    1.6.1
    com.apple.iokit.IOHIDFamily    1.7.1
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    177.5
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.DiskImages    331.7
    com.apple.iokit.IOStorageFamily    1.7.2
    com.apple.driver.AppleKeyStore    28.18
    com.apple.driver.AppleACPIPlatform    1.5
    com.apple.iokit.IOPCIFamily    2.7
    com.apple.iokit.IOACPIFamily    1.4

  • Simply put, I do not like like the new color coding "dots" and I do not like having to press the Command key before double clicking to open files in a new window. How hard would have been to include the old version of these two features?

    Simply put, I do not like like the new color coding "dots" and I do not like having to press the Command key before double clicking to open files in a new window. How hard would have been to include the old version of these two features?

    Apple - Mac OS X - Feedback

  • Accidently shut down my Mac Book Pro during Windows 7 installation . When re-starting it says "Press any key to boot from CD or DVD". But keybord is not working . and i have the windows CD inside the drive . Pls hlp me to boot the mac again .

    I have accidently shut down my Mac Book Pro during windows 7 installation . When I re started it it began to say " Press any key to boot from CD or DVD " but the keyboard is not working . So I cannot  boot It and the CD is also in the drive . Please help me  to boot back to Mac book Pro and give me a way to start the key bord .

    Hey rudreshchoubey,
    Thanks for the question. The following resource may help to resolve your issue:
    Boot Camp Installation & Setup Guide
    http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf
    If Windows doesn’t install properly
    Verify that you’re using an original, full version of the 64-bit version of Windows 7 Home Premium, Windows 7 Professional, Windows 7 Ultimate, Windows 8, or Windows 8 Pro.
    Restart your Mac and hold down the Option key until one or more disk icons appear on your screen. Insert the Windows installation disc into the optical drive or insert the USB flash drive with Windows into a USB port on your Mac. Select the Windows installation disk icon, then click the arrow beneath it. Quickly press any key on your keyboard to start the installer. Follow the onscreen instructions to repair or reinstall Windows.
    Thanks,
    Matt M.

  • Launching Photoshop CS6 shuts down my Mac?

    Every time I try to launch Photoshop CS 6 it shuts down my Mac OS X  Version 10.6.8.
    I have reloaded Photoshop and reloaded OS X  Version 10.6.8. and nothing helps.
    I also ran a hardware test which found no problems.
    I made sure their are no extra plugins.  Any one have any idea what is happening?  I need Help!

    what routine system maintenance have you performed (Repair Disk, Repair Permissions, Cocktail OSX clear caches)
    what specific CS6 version of Photoshop are you running
    have you ran all the available Adobe updates
    what is your font situation
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  • Safari Version 5.0 (5533.16) opens gray browser, then shuts down.

    I'm using Firefox now, but am used to Safari. Please help!
    Safari Version 5.0 (5533.16) opens gray browser, then shuts down. I have attached the reports below. This has happened consistently since installing the new version just this afternoon.
    I have cleared my cache and reset Safari (cache only).
    ~Marian~
    _*System Config:*_
    Model: MacBook5,1, BootROM MB51.007D.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
    Graphics: kHW_NVidiaGeForce9400MItem, NVIDIA GeForce 9400M, sppcipcidevice, 256 MB
    Memory Module: global_name
    AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.19)
    Bluetooth: Version 2.1.9f10, 2 service, 1 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HTS543225L9SA02, 232.89 GB
    Serial ATA Device: OPTIARC DVD RW AD-5960S
    USB Device: Built-in iSight, (null) mA
    USB Device: BRCM2046 Hub, (null) mA
    USB Device: Bluetooth USB Host Controller, (null) mA
    USB Device: Apple Internal Keyboard / Trackpad, (null) mA
    USB Device: IR Receiver, (null) mA
    *_Problem Details:_*
    Process: Safari [195]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 5.0 (5533.16)
    Build Info: WebBrowser-75331600~3
    Code Type: X86 (Native)
    Parent Process: launchd [76]
    Interval Since Last Report: 3357 sec
    Crashes Since Last Report: 1
    Per-App Interval Since Last Report: 3233 sec
    Per-App Crashes Since Last Report: 1
    Date/Time: 2010-06-21 15:01:53.019 -0600
    OS Version: Mac OS X 10.5.8 (9L30)
    Report Version: 6
    Anonymous UUID: 1EFC1512-AFD6-4A40-AD61-683DC99D3BF0
    Exception Type: EXCBADACCESS (SIGBUS)
    Exception Codes: KERNPROTECTIONFAILURE at 0x000000000000000c
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.Safari 0x0005b199 0x1000 + 369049
    1 com.apple.Safari 0x0005b15a 0x1000 + 368986
    2 com.apple.Safari 0x0005abeb 0x1000 + 367595
    3 com.apple.Safari 0x0005ab1d 0x1000 + 367389
    4 com.apple.Safari 0x00040acb 0x1000 + 260811
    5 com.apple.Foundation 0x964f288e __NSFireDelayedPerform + 382
    6 com.apple.CoreFoundation 0x934cb8f5 CFRunLoopRunSpecific + 4469
    7 com.apple.CoreFoundation 0x934cbaa8 CFRunLoopRunInMode + 88
    8 com.apple.HIToolbox 0x936092ac RunCurrentEventLoopInMode + 283
    9 com.apple.HIToolbox 0x936090c5 ReceiveNextEventCommon + 374
    10 com.apple.HIToolbox 0x93608f39 BlockUntilNextEventMatchingListInMode + 106
    11 com.apple.AppKit 0x9428c6d5 _DPSNextEvent + 657
    12 com.apple.AppKit 0x9428bf88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    13 com.apple.Safari 0x00015e67 0x1000 + 85607
    14 com.apple.AppKit 0x94284f9f -[NSApplication run] + 795
    15 com.apple.AppKit 0x942521d8 NSApplicationMain + 574
    16 com.apple.Safari 0x0000a3c6 0x1000 + 37830
    Thread 1:
    0 libSystem.B.dylib 0x9554044e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9556adcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.JavaScriptCore 0x91acddff ***::TCMalloc_PageHeap::scavengerThread() + 175
    3 com.apple.JavaScriptCore 0x91ace11f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
    4 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    5 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x9554044e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9556adcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.WebCore 0x9576b894 WebCore::IconDatabase::syncThreadMainLoop() + 260
    3 com.apple.WebCore 0x95767a71 WebCore::IconDatabase::iconDatabaseSyncThread() + 193
    4 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    5 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x95539266 machmsgtrap + 10
    1 libSystem.B.dylib 0x95540a5c mach_msg + 72
    2 com.apple.CoreFoundation 0x934cae7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x934cbaa8 CFRunLoopRunInMode + 88
    4 com.apple.CFNetwork 0x932d2264 CFURLCacheWorkerThread(void*) + 388
    5 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    6 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x955886fa select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    2 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x95539266 machmsgtrap + 10
    1 libSystem.B.dylib 0x95540a5c mach_msg + 72
    2 com.apple.CoreFoundation 0x934cae7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x934cbb04 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x967a3d0f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5 ...ple.CoreServices.CarbonCore 0x93fb9fbb PrivateMPEntryPoint + 56
    6 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    7 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x95539266 machmsgtrap + 10
    1 libSystem.B.dylib 0x95540a5c mach_msg + 72
    2 com.apple.CoreFoundation 0x934cae7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x934cbb04 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x967a3e88 TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
    5 ...ple.CoreServices.CarbonCore 0x93fb9fbb PrivateMPEntryPoint + 56
    6 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    7 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x9554044e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9556adcd pthreadcondwait$UNIX2003 + 73
    2 ...ple.CoreServices.CarbonCore 0x93fbbde3 TSWaitOnCondition + 126
    3 ...ple.CoreServices.CarbonCore 0x93f9ac36 TSWaitOnConditionTimedRelative + 202
    4 ...ple.CoreServices.CarbonCore 0x93fbba60 MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x967aee6a TNodeSyncTask::SyncTaskProc(void*) + 84
    6 ...ple.CoreServices.CarbonCore 0x93fb9fbb PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    8 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x955699c6 kevent + 10
    1 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    2 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x95539266 machmsgtrap + 10
    1 libSystem.B.dylib 0x95540a5c mach_msg + 72
    2 com.apple.CoreFoundation 0x934cae7e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x934cbb04 CFRunLoopRun + 84
    4 com.apple.iLifeMediaBrowser 0x92b80d0e -[ILMediaBrowserPathWatcher(FSEvents) iLMBPathWatcherRunLoop] + 862
    5 com.apple.Foundation 0x964bddfd -[NSThread main] + 45
    6 com.apple.Foundation 0x964bd9a4 _NSThread__main_ + 308
    7 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    8 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x955699c6 kevent + 10
    1 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    2 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 11:
    0 libSystem.B.dylib 0x9554044e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9556adcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.QuartzCore 0x9777ea09 fefragmentthread + 54
    3 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    4 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x955392c6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9556b2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x9556cb33 pthreadcond_timedwait_relativenp + 47
    3 com.apple.Foundation 0x96503dbc -[NSCondition waitUntilDate:] + 236
    4 com.apple.Foundation 0x96503bd0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
    5 com.apple.Foundation 0x96503b35 -[NSConditionLock lockWhenCondition:] + 69
    6 com.apple.AppKit 0x942f26e8 -[NSUIHeartBeat _heartBeatThread:] + 753
    7 com.apple.Foundation 0x964bddfd -[NSThread main] + 45
    8 com.apple.Foundation 0x964bd9a4 _NSThread__main_ + 308
    9 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    10 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 13:
    0 libSystem.B.dylib 0x9554044e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9556adcd pthreadcondwait$UNIX2003 + 73
    2 libGLProgrammability.dylib 0x92dd6b32 glvmDoWork + 162
    3 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    4 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 14:
    0 libSystem.B.dylib 0x955392c6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9556b2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x9556cb33 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x93f9ac62 TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x93fbba60 MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x967b0db4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6 ...ple.CoreServices.CarbonCore 0x93fb9fbb PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    8 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 15:
    0 libSystem.B.dylib 0x955392c6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9556b2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x9556cb33 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x93f9ac62 TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x93fbba60 MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x967b0db4 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6 ...ple.CoreServices.CarbonCore 0x93fb9fbb PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    8 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 16:
    0 libSystem.B.dylib 0x9557b1fa pread$UNIX2003 + 10
    1 com.apple.Safari 0x001f96e7 0x1000 + 2066151
    2 com.apple.Safari 0x00206f75 0x1000 + 2121589
    3 com.apple.Safari 0x0026c5fd 0x1000 + 2536957
    4 com.apple.Safari 0x00270707 0x1000 + 2553607
    5 com.apple.Safari 0x00030f5c 0x1000 + 196444
    6 com.apple.Safari 0x000f5885 0x1000 + 1001605
    7 com.apple.Safari 0x00030ca0 0x1000 + 195744
    8 com.apple.Safari 0x00030bbf 0x1000 + 195519
    9 com.apple.Safari 0x00030b2e 0x1000 + 195374
    10 com.apple.Safari 0x00030623 0x1000 + 194083
    11 com.apple.Safari 0x000304d9 0x1000 + 193753
    12 com.apple.Safari 0x00030470 0x1000 + 193648
    13 com.apple.Safari 0x000303bf 0x1000 + 193471
    14 com.apple.Safari 0x0002fcfc 0x1000 + 191740
    15 com.apple.Safari 0x0002f02f 0x1000 + 188463
    16 com.apple.Safari 0x0002ee4b 0x1000 + 187979
    17 com.apple.CoreFoundation 0x934cb3c5 CFRunLoopRunSpecific + 3141
    18 com.apple.CoreFoundation 0x934cbaa8 CFRunLoopRunInMode + 88
    19 com.apple.Safari 0x0002ea39 0x1000 + 186937
    20 com.apple.Safari 0x0002e782 0x1000 + 186242
    21 com.apple.Safari 0x0002e71b 0x1000 + 186139
    22 libSystem.B.dylib 0x9556a155 pthreadstart + 321
    23 libSystem.B.dylib 0x9556a012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x00000000 ecx: 0x9343ac94 edx: 0x00000000
    edi: 0xa03bab40 esi: 0xbfffebcc ebp: 0xbfffeb88 esp: 0xbfffeb70
    ss: 0x0000001f efl: 0x00010282 eip: 0x0005b199 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x0000000c
    Binary Images:
    0x1000 - 0x5ceff0 com.apple.Safari 5.0 (5533.16) <19d9230cb3d6cb500bca9a37dd897d0d> /Applications/Safari.app/Contents/MacOS/Safari
    0x642000 - 0x64dfff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
    0x655000 - 0x67ffe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x690000 - 0x69fff8 SyndicationUI ??? (???) <7b47710fa39f08be613ecebe0e4f5ece> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x1ade000 - 0x1adfffc +com.yourcompany.ct_loader 1.4.0.6 (1406) <cb081fec80551692c978a91a59bf5f2b> /Library/InputManagers/CTLoader/ctloader.bundle/Contents/MacOS/ctloader
    0x1b26000 - 0x1b26ffe +com.conduit.ct_scripting.osax 1.4.0.6 (1406) <92d4792a5a53176845888eda0e7e714e> /Library/ScriptingAdditions/ctscripting.osax/Contents/MacOS/ctscripting
    0x1cb0000 - 0x1cb1fff com.apple.iLMBAppDefPlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAppDefPlugin.ilmbplugin/Contents/MacOS/i LMBAppDefPlugin
    0x1cb7000 - 0x1cb8fff com.apple.iLMBFolderPlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBFolderPlugin.ilmbplugin/Contents/MacOS/i LMBFolderPlugin
    0x1ccc000 - 0x1cd6ffe com.apple.URLMount 3.1.1 (3.1.1) <1a16a925116d4b4d1bf523436b0a5505> /System/Library/PrivateFrameworks/URLMount.framework/URLMount
    0x1cde000 - 0x1ce5fff com.apple.iLMBAperturePlugin 2.1.5 (127) <64f3d109e8ac7abb31e073da26832360> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBAperturePlugin.ilmbplugin/Contents/MacOS /iLMBAperturePlugin
    0x1ced000 - 0x1cf1fff com.apple.iLMBGarageBandPlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBGarageBandPlugin.ilmbplugin/Contents/Mac OS/iLMBGarageBandPlugin
    0x1cf8000 - 0x1d03fff com.apple.iLMBiMoviePlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiMoviePlugin.ilmbplugin/Contents/MacOS/i LMBiMoviePlugin
    0x11d0c000 - 0x1208bff3 com.apple.RawCamera.bundle 3.0.2 (527) <981ab8346c346fa5f88601df06c56609> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x13830000 - 0x138f9fff +com.conduit.cttoolbar 1.4.0.6 (1406) <d2a453a7cc660ac32b56c54f1b711797> /Library/Application Support/Conduit/Plugins/cttoolbar.bundle/Contents/MacOS/ct_plugins
    0x191f2000 - 0x191f4fff com.apple.iLMBMoviesFolderPlugin 2.1.5 (127) <a6ae59ef4e40840b36a8f4dc6b697a5b> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBMoviesFolderPlugin.ilmbplugin/Contents/M acOS/iLMBMoviesFolderPlugin
    0x1971f000 - 0x19730fff com.apple.iLMBiPhoto8Plugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhoto8Plugin.ilmbplugin/Contents/MacOS/ iLMBiPhoto8Plugin
    0x1973a000 - 0x19742fff com.apple.iLMBiPhotoPlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiPhotoPlugin.ilmbplugin/Contents/MacOS/i LMBiPhotoPlugin
    0x1974a000 - 0x19752fff com.apple.iLMBiTunesPlugin 2.1.5 (127) /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBiTunesPlugin.ilmbplugin/Contents/MacOS/i LMBiTunesPlugin
    0x1975a000 - 0x1983bff3 com.apple.iTunesAccess 9.2 (9.2) <23002b348cf1a31bd13a501a07c2b71c> /System/Library/PrivateFrameworks/iTunesAccess.framework/iTunesAccess
    0x19863000 - 0x19865fff com.apple.iLMBPhotoBoothPlugin 2.1.5 (127) <86fe02308b70e1cdf2805654f999ec70> /Library/Application Support/iLifeMediaBrowser/Plug-Ins/iLMBPhotoBoothPlugin.ilmbplugin/Contents/Mac OS/iLMBPhotoBoothPlugin
    0x19ab6000 - 0x19c3bfe3 GLEngine ??? (???) <3bd4729832411ff31de5bb9d97e3718d> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x19c69000 - 0x19c85ff7 GLRendererFloat ??? (???) <927b7d5ce6a7c21fdc761f6f29cdf4ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
    0x19cb0000 - 0x19cb5ff3 libCGXCoreImage.A.dylib ??? (???) <ebbf9ab0f700c881f7e2f94ffedc1bdf> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x1adad000 - 0x1adaeff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x1b300000 - 0x1b669fe8 com.apple.GeForce8xxxGLDriver 1.5.48 (5.4.8) <880ed3155078052260ade6e705c9ca64> /System/Library/Extensions/GeForce8xxxGLDriver.bundle/Contents/MacOS/GeForce8xx xGLDriver
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
    0x90003000 - 0x9003dfe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x90f3e000 - 0x912fcfea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x912fd000 - 0x9131cffa libJPEG.dylib ??? (???) <38a243000d3abefeb9ff97e4657538a4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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