My mac pro will not open to the menu screen. It stops at the apple.
My Mac Pro 13" will not open to the menu. It stops at the apple. Is this the hard drive or a soft ware issue?
Thanks of responding Kappy. When I push the on button, the computer will advance to the first gray screen with the apple in the middle, but goes no further. I'm not technical so not sure what diagnostics to perform. A friend told me that my hard drive may be bad or that I need to repartition my disc. He also mentioned that either way I would loose all of my data. This started last week with the pinwheel of death appearing often during the day.
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Mac Pro will not restart from dropdown menu
Hi all,
My Mac Pro will not restart from the dropdown menu or when clicking the 'restart computer' when installing software updates. I have an external firewire hard drive hooked up as part of my backup process. It contains a clone of my startup disk.
I have tried disconnecting the firewire drive, rebooting then attempting to restart from the dropdown menu. Still no joy. I always have to end up shutting down manually by holding the power button in and then restarting with the power button.
Any thoughts?
Thanks in advance.
DennisYou might try Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your Shutdown functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
EDIT: Also, if you can launch Activity Monitor in your Utilities folder and see if you can find the process that is still running.
-mj
Message was edited by: macjack -
I took video of an event and transfered it to my mac book pro with photo transfer app. It is in .mov format but will not open in imovie , itunes or quicktime.
any suggestions. It is a large file (7.5gb) and I would like to get it off my ipad.Have you tried these avenues?
Contact us - Dropbox
Dropbox Help Center
Dropbox Forums
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Firefox will not open, showing a black screen then returning to the desktop.
Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop.
Running Android 2.1 on Dell StreakOthers users have reported that Firefox does not work on the Dell Streak, but we have not yet figured out why this is. Sorry! If you'd like to help us get more information, you can find some debugging instructions here:
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Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
I have not been able to reinstall Acrobat Pro on my laptop. I have Suite 6 Design & Web Premium on my HP laptop. I have Windows 7 operating system. All of a sudden Acrobat Pro will not open so I uninstalled and tried to reinstall the program.
The error messages I get are:
ERROR: Error 2203.Database: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error -2147287035.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 2203.atabase: C:\Windows\Installer\12102c.ipi. Cannot open database file. System error - 2147287035.
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Help PLEASE!Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra -
Mac Pro will not find boot volume
Hello,
My Mac Pro will not find it's boot volume. Each time the computer is started, the blinking folder with the question mark is the result. A working install of 10.7 does exist on the machine's primary hard drive. If I were to press the option key on boot, I can select the primary hard drive (after entering the password) and everything boots as normal. I have run TechToolPro on the volume with no detected errors, even after a volume rebuild. A Recovery HD partition is not on the boot volume. Should that matter?
I really really do not want to reinstall Mac OS X. I have hundreds of gigabytes of data in question. Any reinstall/reconfig would take days to complete.
ThanksSo you are saying that setting the default in Startup Disk doesn't work?
And you have not got or been using Carbon Copy Cloner or another to provide working bootable backup?
You should have Lion Recovery on one of your drives, do a clean install.,
I assume TTPro media scan turns up no errors.
MOVE all your data OFF the boot drive. Keep the system OS and apps on its own drive.
Clone the system. Use TimeMachine and cloning for backup.
And how is the pram battery?
Any time you zap pram you lose the default and it will look for it like you see starting with SATA0 (bay 1) -
My new Mac Pro will not recognize my old Canon video camera
My new Mac Pro will not recognize my old Canon video camera
We've used the 400 to 800 firewire cables with limited success in the past...dropped frames was the main problem. Only used them until the Sonnet FireWire PCIe Card came in to allow a 400 firewire.
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Mac pro will not start keeps getting password window
My mac pro will not startup keep getting startup login window
I keep getting the login window and user ID each time I put in the correct password it starts and immediately return to the login window.
I have rebooted with the installation DVD and still getting the same responses. Please help. Do I need to take it apple. My MacPro is only five months old. -
Hi. My macbook pro will not open the video files taken on a panasonic hd-sd10. is there a mac version of hd writer software that comes with the panasonic camcorder?
Could do with some ideas.
ThanksAsk Panasonic whether or not they provide OSX versions of the software.
Google the issue -
i have a mack pro which will not open in windows from boot camp get to the two options and select windows drive but it will not open can you help Please
Hi there, Well, i thing i might have had the same problem (if you dont mean the selecting part, then try keyboad with usb and without if u dont have a macbook pro or so), i did the same and after selecting windows it said "No bootable disk" or " no boot disk" or something like that and the installer wont start when i was trying to install via CD/DVD.
The sulution is to use 2 usb-drives, one for the support drivers from apple and one for the windows it self after burning the CD/DVD to the usb on a PC using the windows own tools and creating a ISO file.
(there might be problems whit CD/DVD install sometimes)
The ISO file on a own USB is the most importat thing!! (and even apple and windows didnt know that but me and a technikal support guy from the store i bought it managed to fix it after like 4 days )
Hope it work now mate! -
After upgrading to Mavericks my Mac Pro does not open my double CD drives when I hit eject in the menu bar it locks up (please Help)?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post any other kind of report — it will be very long and not helpful. -
I have logic pro, soundtrack pro will not open i get an error message what do i do? i cant find the receipts ive checked my library am i looking in the wrong place?
I get the same kind of thing..
I'm on osx 10.7.2 and once I click the soundtrack pro icon I get an error message. I had problems with logic pro & my digi002r soundcard midi drivers but now is fixed (using a midi adapter).
here is the code:
Process: Soundtrack Pro [1705]
Path: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Identifier: com.apple.soundtrackpro
Version: 3.0.1 (960)
Build Info: SoundtrackProProject-9600000~277
Code Type: X86 (Native)
Parent Process: launchd [140]
Date/Time: 2011-10-18 13:12:05.201 +0200
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Interval Since Last Report: 195725 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 2
Anonymous UUID: 23728D81-590B-4C3A-8C67-1709945CD132
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Application Support/ProApps/*/ProFX.framework/Versions/A/ProFX
Referenced from: /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
Reason: image not found
Binary Images:
0x1000 - 0x7f7ff8 com.apple.soundtrackpro (3.0.1 - 960) <77CF322B-8BBE-AAEA-173F-75A237035319> /Applications/Soundtrack Pro.app/Contents/MacOS/Soundtrack Pro
0x947000 - 0x94bfe6 +STPInterleave (??? - ???) <E87D1F34-6D97-63DB-454C-CF3D1B03F8E5> /Applications/Soundtrack Pro.app/Contents/Frameworks/STPInterleave.framework/Versions/A/STPInterleave
0x952000 - 0x98ffff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9a9000 - 0x9f5ffb com.apple.audio.midi.CoreMIDI (1.8 - 42) <CBD34EBC-0FFD-34B4-B55A-BE1F61EF4BD8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
0xa18000 - 0xc3eff7 com.apple.prokit (7.1.1 - 1511) <498819A4-1BDD-3671-8796-E11865BCFBCE> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0xd49000 - 0xd49fff com.apple.iokit.dvcomponentglue (2.0.7 - 2.0.7) <1CFA5944-AB33-3A41-B4D2-4A624A514C0D> /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0xd4d000 - 0xd54fff com.apple.AEProfiling (1.2 - 22) <43A46C32-8E13-82DD-8AF1-2A40690BF810> /Applications/Soundtrack Pro.app/Contents/Frameworks/AEProfiling.framework/Versions/A/AEProfiling
0xd5e000 - 0xd6dfff com.apple.AERegistration (1.2 - 77) <5D18C47F-6F9E-0C4C-8875-24A14A97186D> /Applications/Soundtrack Pro.app/Contents/Frameworks/AERegistration.framework/Versions/A/AERegistration
0xd81000 - 0xd83fff com.apple.ExceptionHandling (1.5 - 10) <6CA9446C-7EF9-35EE-BDF2-AA8D51E93E9E> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0xd89000 - 0xe49fff com.apple.omf_framework (1.1.0 - 1.0) <ED5F21BC-18CD-D7F7-3D2E-F7F856BC0D40> /Applications/Soundtrack Pro.app/Contents/Frameworks/OMF.framework/Versions/A/OMF
0x11000000 - 0x1102afeb com.apple.proapps.ControlSurfaceSupport (2.0 - 68) <BD914236-49D8-9C9A-E8D6-CBC1738850B3> /Applications/Soundtrack Pro.app/Contents/Frameworks/ControlSurfaceSupport.framework/Versions/A/ControlS urfaceSupport
0x8fe88000 - 0x8feba9c7 dyld (195.5 - ???) <134323A7-49DC-3A9D-ACFD-32FAD0FD6BA2> /usr/lib/dyld
0x90840000 - 0x90992fff com.apple.audio.toolbox.AudioToolbox (1.7.1 - 1.7.1) <7646E131-08EE-3D72-ADA2-4A61C562B36E> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x90993000 - 0x90993ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91e60000 - 0x92036fe3 com.apple.CoreFoundation (6.7.1 - 635.15) <AC9F6462-6315-3D89-8075-D048DB4DBF7E> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x924a8000 - 0x92509ffb com.apple.audio.CoreAudio (4.0.1 - 4.0.1) <089D78E0-46A6-38DB-9545-7F35CC815939> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x93281000 - 0x9328ffff com.apple.opengl (1.7.5 - 1.7.5) <81166D23-DE8E-3938-AAD3-29B1FA5E446E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93331000 - 0x93331fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x93332000 - 0x93493ffb com.apple.QuartzCore (1.7 - 270.0) <0916DA83-6400-3FEA-BC53-5F4BA4D126EC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94326000 - 0x9436dfff com.apple.SystemConfiguration (1.11.1 - 1.11) <CA6CE2B6-DC18-31FF-9668-70BB2FD8D7BB> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94420000 - 0x946a5fe3 com.apple.QuickTime (7.7.1 - 2306) <F8C64DC4-3FE4-3A06-B10B-59E7F3BA6FDD> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97dd0000 - 0x98082ff7 com.apple.security (7.0 - 55010) <BE0350C5-5221-3BFF-B674-646AB1BA0F2E> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99d12000 - 0x99d76fff com.apple.framework.IOKit (2.0 - ???) <D14460ED-2B6C-375D-B3A4-B8C82E922666> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9adc8000 - 0x9adc8fff com.apple.audio.units.AudioUnit (1.7.1 - 1.7.1) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9aef1000 - 0x9aef1fff com.apple.Carbon (153 - 153) <6FF98F0F-2CDE-3888-A304-4ED447D24CE3> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9b2ec000 - 0x9b2ecfff com.apple.Cocoa (6.6 - ???) <650273EF-1ABC-334E-B745-B75AF028F9F4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Model: iMac12,1, BootROM IM121.0047.B0A, 4 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.58.4-P2P
Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-402AA0, 500,11 GB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: USB to Serial-ATA bridge, 0x04fc (SUNPLUS TECHNOLOGY CO., LTD.), 0x0c25, 0xfa120000 / 6
USB Device: iLok, 0x088e, 0x5036, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: UM-2G, 0x0582 (Roland Corporation), 0x0106, 0xfd140000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3
FireWire Device: Digi 002Rack, Digidesign, 400mbit_speed
thanks everyone
e -
My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
I have OSx 10.6.8.
I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
Any help would be greatly appreciated. Thank you in advance.Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
I uninstalled Norton and it didn't help.
To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button.
Confirm your decision when prompted and then enter your administrator password in the space provided.
Retart your computer & Norton should be gone for good.
If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility. This utility will launch Terminal & remove the Norton components. -
TS3276 Mail on MacBook Pro will not open nor quit to allow the comp to restart
my mail app on my macbook pro will not open and i've had problems with it since day one. i simply use to ignore this problem and use a different email source, but now the computer won't even restart because the mail app will not quit. how do i fix this?
I found that the problem with many gmail installations in Apple Mail (and other mail clients) is related to Google's two step verification process. If you remember getting text codes on your mobile device(s) asking you to verify your email account, this is a possibility for you. You may have to log onto GMail from your browser, got to the "gear" icon->settings->Change account settings->Change password recovery options, then put in your password again at the resulting verification window, and turn off secondary verification via text in the ensuing windows. This prevents the mail client from failing to verify via a password you may not even have access to in order to go online. Once you have done this and saved it, you should be able to send and receive mail and no longer be prompted for your password unsuccessfully over and over. MAke sure, of course, that all your regular email settings are correct again (like FULL email address in user name fields), now that you may have changed lots of things in the vain attempt to overcome this rather obscure problem
P.S., it's a Google issue, not an Apple issue. It seems Apple and Apple Mail hs been getting a bit of a bad rap here for being asked to do the impossible based on what it has been given to work with.
Just another day in paradise!
Steve Bilzi
Sr. Tech
Bilzi Mac Services
Wilmington, NC
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