My Mac REALLY hates RTFs: any app (including Finder) hangs

This problem is affecting my work Mac, a mirror-drive-door 1.25 GHz G4 with 768 MB of RAM, running OS X 10.3.9.
A couple of days ago, it became deathly afraid of RTF files... or so it would seem, since any time an RTF is anywhere in sight, the application that's trying to access it, including the Finder, will hang.
Some recent examples:
Entourage: Trying to read an email from a coworker that contains an RTF attachment, just reading the MESSAGE, not opening the attachment, hangs Entourage.
Finder: Hangs just getting a directory listing if there's an RTF in the directory. If there's an RTF on the Desktop, Finder just hangs, period.
TextEdit: I was writing a document, and when I came to save it, as soon as it was saved (as an RTF of course), TextEdit hung.
Downloading a new utility, opening the DMG file, which contained an RTF, again hung the Finder.
I've tried deleting any com.apple.* preferences that were modified in the last week and rebooting, no luck. The only way I can get around this problem is to go into the directory via command line in Terminal and delete the RTF file. (OK, that's ONE thing that doesn't seem to be affected by RTFs, but that's it.)
It's not any one particular RTF file; as the examples demonstrate, ANY RTF, including one I've just created, will do it.
I'm no novice with the Mac; I've been using Macs exclusively for 14 years, and I work as a web developer. In other words, I'm a "power user" who's spent 8+ hours in front of a Mac almost every day for a decade and I know the system extremely well. I've never seen anything even remotely like this.

OK, here's an update: I just created a new user account on this computer and with that account I am able to load RTFs OK. So it does seem to be some kind of preferences issue, or at least something specific to my main user account. I'm still stuck on exactly what it could be, though.

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  • MacBook Pro Retina 13" crash quitting all apps including Finder

    Hello everyone,
    Below is the crash log I am getting with what seems to be a display issue on my MBP 13" retina (late 2012).
    I first noticed the problem when emails failed to display in the Apple Mail message preview pane (below the message list, as seen in Classic Layout mode). Opening these non-previewing messages, some of them would still fail to display. Double-clicking the empty display area routinely prompts a crash which forces all open applications to relaunch, including finder, preceded by the Macromedia style twirly that one usually sees on shut-down.
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    ==========================================
    Process:         WindowServer [159]
    Path:            /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/WindowServer
    Identifier:      WindowServer
    Version:         332
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    User ID:         88
    Date/Time:       2013-06-14 11:37:48.469 -0700
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    Assertion failed: (height <= INT_MAX), function CGRegionGetBoundingBox, file Regions/CGRegion.c, line 402.
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00000001118b7212 __pthread_kill + 10
    1   libsystem_c.dylib                       0x0000000111743b54 pthread_kill + 90
    2   libsystem_c.dylib                       0x0000000111787dce abort + 143
    3   libsystem_c.dylib                       0x0000000111788e2a __assert_rtn + 146
    4   com.apple.CoreGraphics                  0x000000010fdfcf82 CGRegionGetBoundingBox + 424
    5   com.apple.CoreGraphics                  0x000000010fff1137 update_tracking_bnds + 298
    6   com.apple.CoreGraphics                  0x000000010fff0f34 CGXAddTrackingArea + 414
    7   com.apple.CoreGraphics                  0x00000001100a3eb9 _CGXAddTrackingAreaInline + 213
    8   com.apple.CoreGraphics                  0x000000011012a45e _XAddTrackingAreaInline + 122
    9   com.apple.CoreGraphics                  0x000000011012e74c CGXServices_server + 108
    10  com.apple.CoreGraphics                  0x00000001100ee163 __connectionHandler_block_invoke_0 + 17
    11  com.apple.CoreGraphics                  0x0000000110299404 CGXHandleMessage + 94
    12  com.apple.CoreGraphics                  0x00000001100eaf75 connectionHandler + 137
    13  com.apple.CoreGraphics                  0x000000010feaf6b3 post_port_data + 174
    14  com.apple.CoreGraphics                  0x000000010feae2c7 CGXRunOneServicesPass + 1067
    15  com.apple.CoreGraphics                  0x000000010feae722 CGXServer + 1000
    16  WindowServer                            0x000000010f9b6f41 main + 9
    17  libdyld.dylib                           0x00000001116e07e1 start + 1
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00000001118b7d16 kevent + 10
    1   libdispatch.dylib                       0x00000001116a7dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00000001116a79ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00000001118b5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00000001118b4c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x000000010f9f3233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x000000010f9f8916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x000000010f9f80e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x000000010fa06dd1 CFRunLoopRun + 97
    6   com.apple.CoreGraphics                  0x000000010ffe2fe3 eventThread + 379
    7   libsystem_c.dylib                       0x00000001117427a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x000000011172f1e1 thread_start + 13
    Thread 3:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib                  0x00000001118b5686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00000001118b4c42 mach_msg + 70
    2   com.apple.QuartzCore                    0x0000000125e7517b CA::Render::Server::server_thread(void*) + 403
    3   com.apple.QuartzCore                    0x0000000125ef9dc6 thread_fun + 25
    4   libsystem_c.dylib                       0x00000001117427a2 _pthread_start + 327
    5   libsystem_c.dylib                       0x000000011172f1e1 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff502392b8  rdx: 0x0000000000000000
      rdi: 0x0000000000000707  rsi: 0x0000000000000006  rbp: 0x00007fff502392e0  rsp: 0x00007fff502392b8
       r8: 0x0000000111803278   r9: 0x0000000000000192  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x00000001106ce073  r13: 0x00000001106ce034  r14: 0x0000000111804180  r15: 0x00000001106cde5f
      rip: 0x00000001118b7212  rfl: 0x0000000000000206  cr2: 0x0000000114377000
    Logical CPU: 0
    Binary Images:
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           0x112a24000 -        0x112a33ff7  libxar.1.dylib (105) <B6A7C8AA-3E20-3A1D-A7BA-4FD0052FA508> /usr/lib/libxar.1.dylib
           0x112a3c000 -        0x112a40fff  libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
           0x112a45000 -        0x112a45fff  libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
           0x112a4b000 -        0x112a58fff  libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
           0x112a5e000 -        0x112a64fff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
           0x112a6e000 -        0x112a75fff  com.apple.NetFS (5.0 - 4.0) <195D8EC9-72BB-3E04-A64D-E1A89B4850C1> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
           0x112a7c000 -        0x112a89ff7  com.apple.NetAuth (4.0 - 4.0) <A4A21A2F-B26A-3DC9-95E4-DAFA43A4A2C3> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
           0x112a97000 -        0x112b04ff7  com.apple.datadetectorscore (4.1 - 269.3) <5775F0DB-87D6-310D-8B03-E2AD729EFB28> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
           0x112b43000 -        0x112b47ff7  com.apple.TCC (1.0 - 1) <76A86876-2280-3849-8478-450E1A8C0E01> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
           0x112b53000 -        0x112eb2fff  com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x1130db000 -        0x1130dcfff  liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
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           0x113112000 -        0x113129fff  com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
           0x113133000 -        0x11314afff  com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
           0x113169000 -        0x113194fff  libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
           0x1131a4000 -        0x1131a4fff  com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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           0x113392000 -        0x11352dfef  com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
           0x113554000 -        0x113554fff  com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
           0x11355b000 -        0x1135c3fff  libvDSP.dylib (380.6) <CD4C5EEB-9E63-30C4-8103-7A5EAEA0BE60> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
           0x1135d2000 -        0x11366cfff  libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
           0x113679000 -        0x113a70fff  libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
           0x113ad9000 -        0x113c5ffff  libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
           0x113c93000 -        0x113cbbfff  libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
           0x113cc6000 -        0x113d1bff7  libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
           0x113d28000 -        0x113d48fff  libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
           0x113d53000 -        0x113d57fff  libGIF.dylib (850) <D4525F87-759C-338C-B283-BB8DE815D3D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
           0x113d5e000 -        0x113e60fff  libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
           0x113e8d000 -        0x113e90fff  libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
           0x113e9b000 -        0x113edffff  libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
           0x113ef5000 -        0x113f17ff7  com.apple.Kerberos (2.0 - 1) <416543F5-E7AF-3269-843F-C8CDA8DD0FFA> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
           0x113f32000 -        0x113f6cff7  com.apple.GSS (3.0 - 2.0) <970CAE00-1437-3F4E-B677-0FDB3714C08C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
           0x113f91000 -        0x113fb0ff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
           0x113fbf000 -        0x1140b4fff  libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
           0x1140c8000 -        0x11414aff7  com.apple.Heimdal (3.0 - 2.0) <C94B0C6C-1320-35A1-8143-FE252E7B2A08> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
           0x114179000 -        0x11417bfff  com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
           0x114182000 -        0x114187fff  com.apple.OpenDirectory (10.8 - 151.10) <1F47EC96-7403-3690-8D8D-C31D3B6FDA0A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
           0x114199000 -        0x1141a4fff  com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
           0x125db8000 -        0x125f66fff  com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/QuartzCore
           0x12601e000 -        0x12602dfff  com.apple.opengl (1.8.9 - 1.8.9) <6FD163A7-16CC-3D1F-B4B5-B0FDC4ADBF79> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x126036000 -        0x126060ff7  com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
           0x12607b000 -        0x12631fff7  com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
           0x126400000 -        0x126457ff7  com.apple.ScalableUserInterface (1.0 - 1) <93C14595-6172-37E9-88F2-CBC80A1C54D0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
           0x12647c000 -        0x1264c6ff7  libGLU.dylib (8.9.2) <1B5511FF-1064-3004-A245-972CE5687D37> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
           0x1264d6000 -        0x1264edfff  libGL.dylib (8.9.2) <B8E5948D-BCF2-3727-B74E-D74B8EDC82D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x126501000 -        0x12650dfff  com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x12651c000 -        0x126576ff7  com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
           0x12658b000 -        0x1269a8fff  FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
           0x126c3c000 -        0x126c48fff  libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
           0x126d3a000 -        0x126ef8fff  GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x126f2f000 -        0x126f36fff  libGFXShared.dylib (8.9.2) <398F8D57-EC82-3E13-AC8E-470BE19237D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
           0x126f3c000 -        0x126f79fef  libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x126f81000 -        0x1270f1fff  libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x127129000 -        0x12712dfff  libCoreVMClient.dylib (32.3) <AD8391D9-56DD-3A78-A294-6A30E6ECE1A2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
           0x127161000 -        0x1275e9ff7  com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
           0x12775d000 -        0x127762fff  com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
           0x12776a000 -        0x127776fff  libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
           0x127e49000 -        0x127e4ffff  libCGXCoreImage.A.dylib (332) <F6300A73-D4C4-3DE6-A1B7-806E627CCF76> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
        0x7fff6f5b6000 -     0x7fff6f5ea93f  dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 173
        thread_create: 1
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=88.1M resident=58.8M(67%) swapped_out_or_unallocated=29.3M(33%)
    Writable regions: Total=552.8M written=12.2M(2%) resident=121.5M(22%) swapped_out=0K(0%) unallocated=431.3M(78%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    CG backing stores                  66.7M
    CG framebuffers                    87.2M
    CG framebuffers (reserved)          404K        reserved VM address space (unallocated)
    CG image                             32K
    CG raster data                     4636K
    CG raster data (reserved)           312K        reserved VM address space (unallocated)
    CG shared images                   1160K
    CoreAnimation                      42.0M
    CoreGraphics                          4K
    IOKit                              34.2M
    IOKit (reserved)                  256.0M        reserved VM address space (unallocated)
    MALLOC                             78.4M
    MALLOC guard page                    48K
    Memory tag=247                     5520K
    Memory tag=248                      768K
    Memory tag=249                     1224K
    Memory tag=250                     35.3M
    Memory tag=252                     16.8M
    OpenGL GLSL                        4112K
    OpenGL GLSL (reserved)              128K        reserved VM address space (unallocated)
    STACK GUARD                        56.0M
    Stack                              9752K
    VM_ALLOCATE                        1260K
    __CGSERVER                            4K
    __DATA                             6872K
    __LINKEDIT                         16.2M
    __TEXT                             72.0M
    __UNICODE                           544K
    shared memory                        76K
    ===========                      =======
    TOTAL                             796.9M
    TOTAL, minus reserved VM space    540.1M

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Finder crashes with OS 10.6.8. With or without any apps running finder will hang repeatedly causing the iMac to hang also. I upgraded from 10.5.8 to 10.6.8 recently and finder was OK for 1 week. How do I submit a crash log?

    Folllowing an upgrade from 10.5.8 to 10.6.8  (Snow Leopard) Finder frequently hangs, causing any open apps and the iMac to hang. This will occur whether or not any 3rd party apps or Safari are open. About 50% of the time trying to empty the trash will cause a finder hang. There are no error messages to let me know what code such a hang may be. Repeated attempts to force quit the iMac always fail, so I have to hard crash using the power button. Multiple attempts are required to successfully restart via the login screen. I do not know whether any other apps, such as Safari or screen saver may be involved. I think a crash log would help, however I am not sure whether I should look in: useres/library/logs/DaiagnosticReports or : users/library/logs/CrashReporter, and whether I should attempt to open the latest in either in Console or Text edit and then post here. Also, is this the appropriate site to post a log in the hope that Apple may look at it? I have read through threads on Apple finder, and am stunned to find that after all these OS-X versions finder is still buggy and inferior to MS Explorer and Apple appears to be in denial. Maybe their efforts are in devices such as iPhones and iPads? Ths issue never occured in OS 10.5.8.

    Better is http://www.apple.com/feedback/macosx.html

  • Mac won't open any apps

    I turned on my MacBook pro today and whenever I click on anything, I get a rainbow wheel. And whenever I click on apps they just bounce and won't open. And sometimes it will just rainbow wheel on login and won't let me in. Basically it's impossible to use. I'm not sure what to do.

    It's very likely that your boot drive is failing, or that you have some other hardware fault. If you like, you can try to erase and recreate the boot volume, but I don't know whether it will do any good.
    Back up all data to at least two different storage devices, if you haven't already done so. The backups can be made with Time Machine or with a cloning tool such as Disk Utility. Preferably both. You must be certain that you can restore everything to the state it's in now.
    Boot into Recovery, launch Disk Utility, and erase the startup volume. This operation will destroy all data on the volume, so you had be better be sure of your backups. Install OS X. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade, so make a note of those before you begin.
    When you reboot, you'll be prompted to go through the initial setup process. That’s when you import the data from one of your backups. For a walkthrough, see here:
    Using Setup Assistant
    Don't import the Guest account, if it was enabled on the old system.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with networks that require any kind of authentication other than a WPA or WPA2 Personal password.

  • Itunes wont quit on mac and cannot browse any apps or window

    Hi,. I was just listening to my songs,. Then suddenly when I'm trying to exit my itunes, it won't quit. Everytime I try to restart my computer, my itunes keeps coming back, and I cannot use any of my applications, click any icons or open any windows on my mac, Help, I dont know what to do,

    OS X Lion and Mountain Lion automatically opens the apps that were opened the next time you start up your Mac. First, press Alt, Command and Esc keys, choose iTunes and force close it.
    If this doesn't work, turn off your Mac and turn it on while holding down the Shift key. By doing this, it will start up in safe mode. Then, log in, open System Preferences > Users & Groups > Login Items, and make sure iTunes is not in the list. If it is, delete it. Finally, restart the computer

  • Tab key is not working on my macbook pro on any app including the key combos. It has snow leopard.

    Hi All,
    I have a macbook pro with snow leopard on it. The tab key is not working now suddenly. It doesn't work on any browser or applications like word or excel. The key combos with Tab also doesn't work.
    Thanks,
    Daniel.

    I noticed the same problem started a few days ago on mac pro with logic fcp keyboard but caps lock also stopped working. I cleaned under and around the tab and caps lock keys thoroughly but no dice. If I change usb ports the keyboard is plugged into caps lock lights up briefly and if I tweak keyboard setting tabs to force it to re-recognise the keyboard the tab and caps lock functions work while I have the keyboard system panel open and attempting to "identify keyboard" but back to not functioning when I close it. There have been a few postings about this problem but haven't come across the solution yet. Any ideas...

  • Mac Pro runs very slow, any apps, accessing finder spinning ball

    For the past 3-4 months my Mac Pro is slowing down to about 2 to 3 times slower
    This is across the board no mater if it is an application or opening a finder window
    I made a new volume and a new install , no 3rd party apps just what was on the disk
    and updated to 10.5.8
    Same thing so i don't think it is software related
    I have noticed that my cpu memory maxis out very quickly im not using more than 1 or 2 apps and page outs are 2 to 3 times the page ins,
    last night i can't use the mouse like i used to i have to almost hit the buttons
    to do anything, it's as if is pressure sensitive
    If you like i can send you jpgs of the activity Monitor but i don't know what you want from the Activity Monitor
    I'm worried that it night be a memory problem i have run almost all diagnostic programs all report no problems
    I have a Mac Pro 2.66 dual-core
    with 2 GB memory
    running 10.5.8
    I know that you might ask for more specific info, just tell me what to do
    I need to find out what's going on before something with the hardware causes expensive repair and data loss
    Please i need help
    Thank anybody
    Steve knox

    Hi Steve,
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    And here is a link to TechTool Deluxe:
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    Kind regards,
    Peter

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    0      kernel_task               root       3.6      338.3 MB        5.47 GB         
    1      launchd                   root       0.0      3.1 MB          2.36 GB         
    11     UserEventAgent            root       0.0      4.2 MB          2.37 GB         
    12     kextd                     root       0.0      4.9 MB          2.35 GB         
    14     notifyd                   root       0.0      1.7 MB          2.36 GB         
    15     securityd                 root       0.0      8.9 MB          2.37 GB         
    16     diskarbitrationd          root       0.0      1.8 MB          2.35 GB         
    17     configd                   root       0.0      4.7 MB          2.35 GB         
    18     powerd                    root       0.0      2.1 MB          2.37 GB         
    19     syslogd                   root       0.0      1.3 MB          2.36 GB         
    20     cfprefsd                  root       0.0      1.7 MB          2.35 GB         
    21     distnoted                 root       0.0      2.2 MB          2.37 GB         
    22     opendirectoryd            root       0.0      19.6 MB         2.38 GB         
    25     warmd                     nobody     0.0      6.0 MB          2.35 GB         
    26     usbmuxd                   _usbmuxd   0.0      2.4 MB          2.36 GB         
    29     stackshot                 root       0.0      1.3 MB          2.35 GB         
    30     SleepServicesD            root       0.0      1.6 MB          2.35 GB         
    32     revisiond                 root       0.0      2.8 MB          2.37 GB         
    37     mds                       root       0.3      125.8 MB        2.83 GB         
    38     mDNSResponder             _mdnsrespo 0.0      6.3 MB          2.38 GB         
    41     loginwindow               2878451    0.0      27.2 MB         2.50 GB         
    43     KernelEventAgent          root       0.0      1.1 MB          2.35 GB         
    45     hidd                      root       2.7      3.0 MB          2.35 GB         
    46     fseventsd                 root       0.0      4.8 MB          2.38 GB         
    48     dynamic_pager             root       0.0      784 KB          2.32 GB         
    51     appleeventsd              _eppc      0.0      2.8 MB          2.37 GB         
    55     awacsd                    root       0.0      7.8 MB          2.37 GB         
    56     autofsd                   root       0.0      1.9 MB          2.35 GB         
    57     apsd                      root       0.0      8.4 MB          2.37 GB         
    58     karl                      root       0.0      4.5 MB          642.2 MB        
    60     com.avast.proxy           root       0.0      3.1 MB          2.35 GB         
    62     com.avast.fileshield      root       0.0      1.2 MB          2.35 GB         
    63     com.avast.MacAvast.MAD    root       0.0      3.4 MB          620.0 MB        
    68     coreservicesd             root       0.0      28.7 MB         2.39 GB         
    101    WindowServer              _windowser 7.3      89.7 MB         2.93 GB         
    102    CVMServer                 root       0.0      1.8 MB          2.38 GB         
    104    launchd                   _windowser 0.0      868 KB          2.36 GB         
    108    cfprefsd                  _windowser 0.0      1,004 KB        2.34 GB         
    117    ntpd                      root       0.0      1.3 MB          2.32 GB         
    118    cron                      root       0.0      832 KB          2.32 GB         
    119    SystemStarter             root       0.0      1.1 MB          2.35 GB         
    124    socketfilterfw            root       0.0      3.7 MB          2.37 GB         
    200    networkd                  _networkd  0.0      1.3 MB          2.35 GB         
    209    logind                    root       0.0      1.9 MB          2.35 GB         
    221    com.avast.MacAvast.MAD    root       0.2      92.2 MB         776.3 MB        
    234    launchd                   root       0.0      892 KB          2.36 GB         
    253    distnoted                 root       0.0      1.5 MB          2.37 GB         
    298    launchd                   _spotlight 0.0      888 KB          2.36 GB         
    301    distnoted                 _spotlight 0.0      1.5 MB          2.37 GB         
    302    cfprefsd                  _spotlight 0.0      1.1 MB          2.35 GB         
    303    launchd                   2878451    0.1      1.7 MB          2.36 GB         
    306    distnoted                 2878451    0.0      4.1 MB          2.37 GB         
    308    cfprefsd                  2878451    0.0      2.6 MB          2.35 GB         
    315    UserEventAgent            2878451    0.0      15.8 MB         2.39 GB         
    320    pboard                    2878451    0.0      948 KB          2.33 GB         
    322    Dock                      2878451    0.0      40.9 MB         2.48 GB         
    323    talagent                  2878451    0.0      7.9 MB          2.39 GB         
    324    SystemUIServer            2878451    0.0      29.1 MB         2.63 GB         
    325    Finder                    2878451    0.0      27.1 MB         2.48 GB         
    326    coreaudiod                _coreaudio 0.0      7.6 MB          2.38 GB         
    328    fontd                     2878451    0.0      6.8 MB          2.40 GB         
    331    Photo Stream              2878451    0.0      16.2 MB         2.40 GB         
    332    usernoted                 2878451    0.0      3.9 MB          2.37 GB         
    336    Notification Center       2878451    0.0      15.5 MB         2.42 GB         
    340    imagent                   2878451    0.0      6.1 MB          2.37 GB         
    341    helpd                     2878451    0.0      2.2 MB          2.37 GB         
    343    AppleIDAuthAgent          2878451    0.0      2.1 MB          2.35 GB         
    344    CalendarAgent             2878451    0.0      28.9 MB         2.39 GB         
    348    PenTabletDriver           2878451    0.0      10.9 MB         2.42 GB         
    349    KeyAccess                 2878451    0.0      5.0 MB          657.4 MB        
    352    com.avast.helper          2878451    0.0      10.6 MB         18.43 GB        
    358    accountsd                 2878451    0.0      5.4 MB          2.37 GB         
    360    iTunes Helper             2878451    0.0      3.9 MB          2.37 GB         
    361    xpcd                      2878451    0.0      6.7 MB          2.37 GB         
    362    filecoordinationd         root       0.0      2.7 MB          2.35 GB         
    364    NetworkBrowserAgent       2878451    0.0      9.0 MB          2.37 GB         
    374    GeekTool Helper           2878451    0.6      11.8 MB         2.43 GB         
    375    lsboxd                    2878451    0.0      2.2 MB          2.36 GB         
    379    SkyDrive                  2878451    0.4      26.7 MB         2.43 GB         
    380    kass                      root       0.0      4.0 MB          655.8 MB        
    382    imklaunchagent            2878451    0.0      4.2 MB          2.36 GB         
    383    tccd                      2878451    0.0      3.2 MB          2.37 GB         
    387    ConsumerTouchDriver       2878451    0.0      7.9 MB          2.39 GB         
    390    Dictation                 2878451    0.0      14.6 MB         2.40 GB         
    395    Speech Synthesis Server   2878451    0.1      24.7 MB         2.84 GB         
    396    TabletDriver              2878451    0.0      6.9 MB          2.41 GB         
    417    ScopedBookmarkAgent       2878451    0.0      3.0 MB          2.37 GB         
    418    Safari                    2878451    0.0      155.9 MB        3.98 GB         
    428    pbs                       2878451    0.0      7.1 MB          2.35 GB         
    429    launchd                   nobody     0.0      876 KB          2.36 GB         
    431    cfprefsd                  nobody     0.0      1.1 MB          2.35 GB         
    432    AppleSpell.service        2878451    0.0      7.5 MB          2.38 GB         
    448    Safari Web Content        2878451    10.5     589.6 MB        4.43 GB         
    460    com.apple.dock.extra      2878451    0.0      15.9 MB         2.40 GB         
    506    netbiosd                  _netbios   0.1      3.3 MB          2.36 GB         
    586    racoon                    root       0.0      2.2 MB          2.35 GB         
    2799   taskgated                 root       0.0      3.6 MB          2.37 GB         
    3413   cookied                   2878451    0.0      1.9 MB          2.35 GB         
    3428   Calendar                  2878451    0.0      40.9 MB         2.53 GB         
    4962   Microsoft PowerPoint      2878451    0.5      90.0 MB         980.8 MB        
    4967   syspolicyd                root       0.0      724 KB          2.35 GB         
    4981   Microsoft AU Daemon       2878451    0.0      2.6 MB          656.1 MB        
    7030   Dashboard                 2878451    0.0      109.6 MB        3.60 GB         
    8637   diskimages-helper         root       0.0      14.4 MB         2.37 GB         
    8643   hdiejectd                 root       0.0      1.8 MB          2.35 GB         
    10608  Trackpad Handwriting      2878451    0.0      51.0 MB         815.9 MB        
    11517  com.apple.iCloudHelper    2878451    0.0      6.0 MB          2.37 GB         
    11528  Flash Player (Safari Inte 2878451    1.0      111.6 MB        3.71 GB         
    11646  mdwrite                   2878451    0.0      3.4 MB          2.37 GB         
    11647  ubd                       2878451    0.0      12.8 MB         2.38 GB         
    11653  smcFanControl             2878451    0.4      11.2 MB         2.41 GB         
    11951  eapolclient               2878451    0.0      4.0 MB          2.37 GB         
    11952  ocspd                     root       0.0      14.8 MB         2.38 GB         
    11971  AirPort Base Station Agen 2878451    0.0      2.0 MB          2.35 GB         
    12183  com.apple.speech.synthesi root       0.0      4.3 MB          2.35 GB         
    12184  xpcd                      root       0.0      4.5 MB          2.35 GB         
    12530  mdworker                  2878451    0.1      15.8 MB         2.36 GB         
    13369  Quick Look Helper         2878451    0.0      7.1 MB          2.87 GB         
    13372  Activity Monitor          2878451    7.5      25.6 MB         2.46 GB         
    13376  activitymonitord          root       1.5      1.6 MB          2.33 GB         
    13377  Time Out Free             2878451    0.0      9.3 MB          726.5 MB        
    13393  mdworker                  _spotlight 0.0      5.0 MB          2.36 GB         
    13396  automountd                root       0.0      1.6 MB          2.34 GB         

    Back up all data, then uninstall "Avast" according to the developer's instructions. Reboot and test. Even if there's no improvement, I recommend that you never reinstall Avast.

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