My Mac's screen is blank white when starting up...Help!

This afternoon my web browser suddenly did not response. I had to shut down the computer by holding the power button.
Then I restarted up my Mac and the screen became blank gray, and then a flashing question mark.
Did some research, found a solution and followed: http://support.apple.com/kb/TS1440.
I met a trouble on the fourth step: Click the First Aid tab. The "repair disk" button is unavailable. After clicking the "verify disk permissions", First Aid failed because of "no valid packages".
Then, I tried to install Mac OS X. However, no destination volume showed up in "select a destination" page.
At this time, I feel exhausted and disappointed>_<. People here are so nice, so I am looking for some advices: what is my Mac's problem? How to fix it? Thanks a lot!

Hi,
Recently i also got this flashing question mark error. The apple told me that its an Internal HD error.
Well how common is that with the macbook ?
The apple did changed my Internal HD ( for free). New one - Hitachi. I also have backup on my External HDD where the latest backup was 2 weeks before my Intenal HD crashed.
Is it safe to do the system restore completely on my new internal HD without causing any new problems ? As i have heard that the complete system restore can give lot of trouble.
And one more question, after getting repair, am I eligible to apply for Apple Care protection Plan ?
My warranty expires on 26th January 2010.
Thank you
Milan

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