My mac says that it has 40 gb of movies on it but when i finder search for file size, and for file type it gives me no videos

My mac says that it has 40 gb of movies on it but when i finder search for file size, and for file type it gives me no videos or movies. I have called apple 3 times and each time they do the same thing and then do something that takes awhile to finish so we hang up and then it never works.
Please Help

each time they do the same thing
And what thing might that be?

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