My Mac shuts down when I am in the middle of logging in

My Mac shuts down when I am in the middle of logging in on ios yosemite

Howdy,
Welcome to Apple Support Communities,
The article linked below provides a lot of great information and troubleshooting suggestions that you can use to resolve the unexpected restart issue that you’re seeing when trying to login to your MacBook Air.
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Take care,
-Jason

Similar Messages

  • I am having trouble with safari and most apps shutting down when I'm in the middle of stuff what do I need to do to resolve this?

    I am havering trouble with safari and apps shutting down on me all the time what can I do to resolve this problem. Thanks :-)

    Make sure you have enough free space on your iPad. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free.  For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
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  • Shutting down when I am in the middle of something!

    I will be either on the web, or just listening to music and it will just get a blank screen the red light will come on, and then shut down.  Does anyone know what I need to do? I have only had this phone for 9 days! Should I take it back and have them give me another one?

    There  ended up being a couple of problems with mine. 
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  • IPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?

    iPhone is 17 month old and shutting down when not connected to the mac any this I can do about it?
    should I bring it to apple ?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these steps in order until the issue is resolved.
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  • How come everytime my Mac shuts down, when I turn it back on ,Garageband has to Re-Download the program files?

    How come every time my Mac shuts down,when Iturn it back on,Garageband has to Re-Download the program files?

    Check this article http://support.apple.com/kb/HT1547 and this one http://support.apple.com/kb/HT2341?viewlocale=en_US
    If it sounds like a RAM issue it could be one of the RAM chips has failed. You could try removing the RAM one at a time and see if it starts with one still installed.

  • My older iMac running Mavericks 10.9.4 shuts down when it connects to the internet.  Resetting the SMC doesn't help.  What can I do?

    My older iMac running Mavericks 10.9.4 shuts down when it connects to the internet.  Resetting the SMC doesn't help.  What can I do?

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My mac shut down when trying to download Combined Mac OS X- update

    I recently bought Mac OS X Snow Leopard version 10.6.3, after installing the software I have also updated the software updates from my apple menu.
    The Combined Mac OS X update 10.6.8 is the only update that will not download and my mac shut down my mac when its halfway downloaded. I notice that my mac/processor got extremely hot, so I thought this is the reason why the mac shut down. But even my mac is cold when I start, it still shut down half way in the downloading process and today the mac was also hot, but not as hot as last time as I started when it had not been in use.
    Why is this happening? is it because the processor gets to hot or is it that my mac cannot download this?
    I have even tried putting the mac in the window so it gets cold air, even near the freezer, it helps thew mac not getting too hot, but it still shut down, so I start to wonder if its something wrong other than its too hot??
    What can I do? because I read that this download is recommended for all who has Snow Leopard and its necessary for the mac to be ready to upgrade to Mac OS X Lion.
    My mac did not get so fast hot when I used Mac OS X Tiger version 10.4.9/10.4.11

    Ok that is good to hear though. I followed your link and first I got this message twice : "activation failed ". I tried again third time after filling up more quota to use and I thought it was going to be finish downloading, I am so disappointed my mac shut down only 4 minutes before it would be totally finish. Only a minute and it would be finish. I just have to try again.
    I wonder something that worries me, every time a download fail does this mean I am wasting my quota I have paid for? does the quota goes in the trash so I have to buy more and more quota?
    How can I know how much quota I have left to use, so I can be safe downloading without worrying buying more quota? is there a way to know this?
    Is quota the same as disk space available?

  • Why does my i mac shut down when sizing photos?

    I have a new 27' i mac with 2t drive and 16 gigs of ram  the Pentium i5 quad core 2.8 ghrtz computer running OS 10.6.7. I have the Adobe Master collection CS5 installed and when sizing photos in photoshop my computer shuts down completely. It crashes the computer not just the program.I have re-installed all software including the OS twice. I have all the latest updates installed.
    I have tried using earlier versions of the OS and still have the same problem. One apple tech said there was a letter put out by Adobe in January talking about a conflict with Adobe CS5 and mac OS 10.6.7 but I can't find it. I am also having problems online when filling out online forms or copying and pasting can turn it off as well. Has anyone run into this or similar problems.

    I took my computer to the apple store and they tested the hardware for a week and they did replace the power supply but said they could not find anything else wrong and that the ram was ok too. They said the stressed my computer to the max and could not produce the errors that I could do be sizing a 2mg photo.I've been trying to get this fixed for months.
    One apple tech said that the error message when he saw it crash said it happened in Quartz? I think thats what it was. They reinstalled my OS to an earlier version and thought that might fix it until Adobe came up with a fix. When I got home I found they installed the wrong version of OS. They walked me through a few downloads to put my computer on 10.6.6 they thought the10.6.7 was the issue but its not.

  • My Mac shut down when I try to export a movie (with iMovie).  What can I do ?

    Hi !
    Since a couple of weeks, I try to export a movie i've done with Imovie, but my mac keeps shutting down again and again before the work is done.  Can anybody help me ?
    Thanks.

    I dont know its the wifi at work...ssshhh dont tell. I will try it at home where I know it is hi-speed.

  • Computer shuts down when I click on the list or grid display button

    I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!

    Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
    Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
    If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
    (If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
    Once we've tracked down some minidumps, we can have a go at analysing them.
    1. Download and install the Windows debugging tools from here:
    http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
    2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
    Once you open Windbg, you will presented with a blank screen.
    3. Click on "File > Symbol File Path". Here you will enter the symbols
    path. Symbols are needed to effectively debug.
    The path will be:
    SRVc:symbolshttp://msdl.microsoft.com/download/symbols
    4. Enter in this path and click OK. Now, go to "File > Save Workspace"
    so that your symbols path is saved for future use.
    5. Go to "File > Open Crash Dump" and load the file.
    (An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
    You will/should get a message to save base workspace information. Choose no.
    Now you will get a debugging screen. It takes a little bit to run it,
    as the symbols have to be downloaded as they are needed.
    After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
    Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
    If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps?

  • Mac shuts down when 90% POWER and its PLUGGED IN!

    I recently took over my husbands mac pro OS 10.4.11. At first, all was going well. Then I noticed one day, it shut down on me and I was like, that's weird, I had no warning. I did see other postings about this so it must be common or an issue with the battery. The thing is, its plugged in 100% of the time when I use it...if I do not have it plugged in, well, it shuts down after about 5mins...if that. I am not sure what is going on. Does anyone know (if it is the battery), roughly what a fix like this would cost? I read on other posts that you need the battery info, etc....this is what my mac says: Anyone have any idea just looking at this?? I greatly appreciate it!!!!!
    AC Power:
    System Sleep Timer (Minutes): 25
    Disk Sleep Timer (Minutes): 180
    Display Sleep Timer (Minutes): 25
    Automatic Restart On Power Loss: No
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: No
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 5
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 1
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes
    Battery Information:
    Battery Installed: Yes
    First low level warning: No
    Full Charge Capacity (mAh): 3225
    Remaining Capacity (mAh): 3009
    Amperage (mA): 973
    Voltage (mV): 12562
    Cycle Count: 203
    AC Charger Information:
    Connected: Yes
    Charging: Yes
    Hardware Configuration:
    UPS Installed: No

    Actually, it just shuts right off, even being plugged in. For instance, it has been plugged in all day and my battery icon (at the top right) shows 98%...but the power cord (normally green light shows, is orange)...it just shut off on me about 5mins ago again. No warning, no programs saying they will close, just went black. No hibernation, etc...I had to push the "on" button to get it back on...It's so frustrating. Almost like it has had enough and goes off or like it's dying....So even though the battery shows fully charged, it still just shuts off....and I can be in the middle of typing or web surfing, etc...it doesn't happen when I just have it on but not using it (like a power saving thing)..it shuts off even when it is actually being used. I have no clue what to do.
    Thanks so much for trying to help me out. I really appreciate it!

  • Mac shuts down when booting Recovery HD or holding down Command R

    Ok, so I had Windows 7 installed on my MacBook Pro. I decided I wanted to get rid of it because I no longer needed it. I started to remove it via the Boot Camp Assistant when suddenly, my computer froze halfway through its' progress. I held down the power button and restarted my computer. I went to check back and Windows was gone. It only gave me the option to install Windows 7 instead of "Remove Partition". A few days later, I decided that I wanted to restore my mac to it's factory settings however, every time I held down Command+R or booted Recovery HD via the option key, the screen would go grey with the apple logo followed by the spinning icon underneath. After awhile, it would shut down. I boot it up again and it will only boot to the desktop. What should I do? Bootcamp assistant won't even open either. The icon flashes and then it disappears.

    Just got this responce dont know if it works, havent tried yet
    John Galt     Jul 23, 2014 5:59 PM 
    Re: Mac recovery doesnt work in response to Phatwo      
    Boot OS X Internet Recovery:
    using three fingers press and hold the following keys: ⌘ (command), option, and R.
    With a fourth finger press the power button to turn on the Mac.
    Keep the other three fingers where they are until you see the "spinning globe" icon.
    Your 2011 MBP will have required a firmware update to enable this option. It was released years ago so it's very likely you complied with it.
    If your HD is damaged, it will require replacement. The effects of "repairing" it using Disk Utility will be temporary, at best.

  • Why does my Mac shut down when using Safari?

    Every once in a while (randomly) my mac will reboot due to an error even when I only have the Safari Application open. How can I stop my mac from doing this. I have the 2011 macbook pro 13 inch with the latest OS (Mountain Lion). Everything is up to date but why does it keep shutting down?

    Hi Sebaz, first try repairing permissions. Go to Applications-->Utilities-->select Disk Utility. Select your drive then select the First Aid button then  at the bottom right click Verify Disk and after it verifies your drive click on Verify Disk Permissions on the left. If there any errors click on Repair Disk Permission. Reboot your machine and test your Safari to see if the issue comes back.

  • Mac shuts down when in sleep

    I have a macbook late-2009 and when I am in boot camp and my computer goes to sleep, it shuts  down the computer and  gives me an error that the hibernate file was corrupted. I am thinking that it might be the main battery or the CMOS battery.

    I have a macbook late-2009 and when I am in boot camp and my computer goes to sleep, it shuts  down the computer and  gives me an error that the hibernate file was corrupted. I am thinking that it might be the main battery or the CMOS battery.

  • Mac shuts down when I turn my external hard drive

    Hello,
    I installed Yosemite 2 days ago, and something when wrong right away: when I turned off my LaCie external hard drive, my 27 inches iMac immediately shuts down (I tried a couple of times), to restart a few seconds later. A message lets me know if I want to send a notice of the problem to Apple (which I did), and then everything is fine. Except its not, and whenever I turn off that hard drive (that is connected through thunderbolt), same thing happens. It never happened with the previous OS, so I hate myself right now for moving onto Yosemite.
    Does anyone when through the same thing, and possibly has a fix ? Thanks.

    Hmmm. Did you ever install any external software (i.e. some LaCie installer disk) or something? That's my guess, that you have 3rd party software (which is totally not necessary) which is incompatible with Yosemite and is causing a kernel panic. The solution would be to uninstall the software - it is never necessary to use 3rd party software to use a hard disk, and it can cause system instability and data loss.
    If you don't know how find this out, you could download and run a program called 'etrecheck' (just Google it) and post the output here.

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