My Mac suddently started to run really slow a few days ago. I bought it 1.5 yrs ago. It runs on the OS 10.6.8. What to do?

My Mac suddently started to run really slow a few days ago. I bought it 1.5 yrs ago. It runs on the OS 10.6.8. What to do?

How large is your HD AND how much space do you have left? When was the last time you repaired permissions and restarted your computer? Boot up from your install DVD and run "Repair Disk" from the Utility menu.  When done, restart back to your desktop, repair permissions and restart your computer. 

Similar Messages

  • Our MacbookPro began running very slow a few days ago. I ran disk repair, permissions repair, and restored the OS from the Apple server. Kernal_Task appears to be using excessive CPU.

    EtreCheck version: 1.9.11 (43) - report generated June 15, 2014 at 7:45:12 AM CDT
    Hardware Information:
              MacBook Pro - model: MacBookPro8,2
              1 2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
              AMD Radeon HD 6490M - VRAM: 256 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 6:20:35
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (294.57 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.intego.Family-Protector.safe-boot (10.7.5 - SDK 10.8) Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [running] com.intego.commonservices.daemon.integod.plist Support
              [running] com.intego.commonservices.daemon.taskmanager.plist Support
              [loaded] com.intego.commonservices.icalserver.plist Support
              [loaded] com.intego.commonservices.metrics.kschecker.plist Support
              [running] com.intego.Family-Protector.daemon.plist Support
              [running] com.intego.netbarrier.daemon.logger.plist Support
              [running] com.intego.netbarrier.daemon.monitor.plist Support
              [running] com.intego.netbarrier.daemon.plist Support
              [running] com.intego.netupdate.daemon.plist Support
              [running] com.intego.PersonalBackup.daemon.plist Support
              [loaded] com.intego.virusbarrier.daemon.emlparser.plist Support
              [running] com.intego.virusbarrier.daemon.logger.plist Support
              [running] com.intego.virusbarrier.daemon.plist Support
              [running] com.intego.virusbarrier.daemon.scanner.plist Support
              [running] com.intego.WashingMachine.service.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
    Launch Agents:
              [running] com.intego.commonservices.integomenu.plist Support
              [loaded] com.intego.commonservices.taskmanager.plist Support
              [loaded] com.intego.commonservices.uninstaller.plist Support
              [running] com.intego.Family-Protector.agent.plist Support
              [loaded] com.intego.netbarrier.alert.plist Support
              [running] com.intego.netupdate.agent.plist Support
              [loaded] com.intego.personalbackup.agent.plist Support
              [loaded] com.intego.virusbarrier.alert.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items:
              VirusBarrier X6
              Antispam Engine
              iTunesHelper
              Activity Monitor
              Dropbox 1.40.07 PM
              AdobeResourceSynchronizer
    Internet Plug-ins:
              JavaAppletPlugin: Version: Java 7 Update 51 Check version
              FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 190.62 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 19
                        Oldest backup: 2012-07-22 00:08:58 +0000
                        Last backup: 2014-06-14 17:10:32 +0000
                        Size of backup disk: Too small
                                  Backup size 464.98 GB < (Disk used 190.62 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          Activity Monitor
                   1%          sysmond
                   0%          ps
                   0%          aosnotifyd
    Top Processes by Memory:
              217 MB          mds_stores
              152 MB          com.apple.IconServicesAgent
              111 MB          Safari
              94 MB          softwareupdated
              49 MB          WindowServer
    Virtual Memory Information:
              1018 MB          Free RAM
              1.41 GB          Active RAM
              604 MB          Inactive RAM
              1021 MB          Wired RAM
              1.65 GB          Page-ins
              0 B          Page-outs

    I uninstalled all of the Intego products. I restarted the laptop, also ran disk repair and permissions repair again. Then allowed the machine to run with no apps active, just in case the OS was perfroming cleanup funtions. Results: No discernible improvement in performance. The kernal_task shows 500+% and the CPU graph shows 70%-80%.
    There is one hardware issue: The magsafe battery port stopped charging the battery, so the laptop must be plugged in all the time.
    Stan
    EtreCheck version: 1.9.12 (48)
    Report generated June 16, 2014 at 8:05:11 AM CDT
    Hardware Information:
              MacBook Pro (15-inch, Early 2011) (Verified)
              MacBook Pro - model: MacBookPro8,2
              1 2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
                        Color LCD 1440 x 900
              AMD Radeon HD 6490M - VRAM: 256 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 21:8:4
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (293.77 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Gatekeeper:
              Mac App Store and identified developers
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items:
              VirusBarrier X6
              Antispam Engine
              iTunesHelper
              Activity Monitor
              Dropbox 1.40.07 PM
              AdobeResourceSynchronizer
    Internet Plug-ins:
              JavaAppletPlugin: Version: Java 7 Update 51 Check version
              FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 Support
              Flash Player: Version: 14.0.0.125 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
    3rd Party Preference Panes:
              Flash Player  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: NO - Auto backup turned off
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 191.37 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 19
                        Oldest backup: 2012-07-22 00:08:58 +0000
                        Last backup: 2014-06-14 17:10:32 +0000
                        Size of backup disk: Too small
                                  Backup size 464.98 GB < (Disk used 191.37 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   5%          WindowServer
                   3%          Activity Monitor
                   3%          com.apple.WebKit.WebContent
                   1%          hidd
                   0%          sysmond
    Top Processes by Memory:
              168 MB          softwareupdated
              139 MB          com.apple.IconServicesAgent
              123 MB          Safari
              119 MB          installd
              115 MB          mds_stores
    Virtual Memory Information:
              498 MB          Free RAM
              1.62 GB          Active RAM
              927 MB          Inactive RAM
              998 MB          Wired RAM
              1.18 GB          Page-ins
              400 KB          Page-outs

  • I removed an app on the 3gs, and now my phone is really slow, so i turned it off, and turned it on again, and its stuck with the apple logo any ideas what to do?

    ive also tried holding the home button and the sleep/wake button, it went off and came on and is still stuck on apple logo

    If after you have tried the restart method (Hold down the home button and the power button for at least 15 seconds) then I would advise doing a complete factory reset on the phone.
    Connect the phone to your computer, and once the device appears in the top right bar, click on it (It will be titled something like "Amanda's iPhone, or iPhone").
    Once you have done this, click on the back up iPhone option, (This will save whatever files on your iPhone that aren't on your computer, to your computer.)
    After this is done, click the "Restore iPhone" tab to completely reset the phone. If this option won't work, try the first method again when your phone is plugged into your computer and hold the home and power button the same time.
    Hope one of these will work for you:)

  • My mac book pro is running really slow what should I do?

    My mac book pro is running really slow what should I do?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My mac air is running really slow its painful

    Problem description:
    mac air running really slow since installing yosemite
    EtreCheck version: 2.0.11 (98)
    Report generated 7 November 2014 14:33:44 GMT
    Hardware Information: ℹ️
      MacBook Air (11-inch, Mid 2011) (Verified)
      MacBook Air - model: MacBookAir4,1
      1 1.6 GHz Intel Core i5 CPU: 2-core
      2 GB RAM Not upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en0: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 288 MB
      Color LCD 1280 x 720
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: one day 23:0:2
    Disk Information: ℹ️
      APPLE SSD SM064C disk0 : (60.67 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 59.46 GB (16.18 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 59.81 GB Online
    USB Information: ℹ️
      Apple Inc. FaceTime Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.ctkd.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [running] com.kodak.BonjourAgent.plist Support
      [running] com.trusteer.rapport.rapportd.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.trusteer.rooks.rooksd.plist Support
    User Launch Agents: ℹ️
      [loaded] com.kodak.KODAK AiO Annual Opt.plist Support
      [loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
      [loaded] com.kodak.KODAK AiO Software Updater.plist Support
      [running] com.kodak.StatisticCollection.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
      Omnibar
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      Trusteer Endpoint Protection  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          11% mds
          6% WindowServer
          1% loginwindow
          0% hidd
          0% fontd
    Top Processes by Memory: ℹ️
      281 MB com.apple.WebKit.WebContent
      86 MB Safari
      41 MB WindowServer
      34 MB rapportd
      28 MB mds
    Virtual Memory Information: ℹ️
      51 MB Free RAM
      523 MB Active RAM
      469 MB Inactive RAM
      792 MB Wired RAM
      5.75 GB Page-ins
      570 MB Page-outs

    If push comes to shove, create a bootable flash drive and completely wipe you hard disk and reinstall os x. But that means starting fresh, so save pictures and important files to a flash drive.

  • My 2011 13'' MacBook Pro has started to run really slow.

    I have a 2011 13" MacBook pro and this week it has started to run really slow. Specifically it takes about 3 to 4X longer to do just about every task. The only thing ive done recently was update from Lion 10.7.3 to 10.7.4 and a Safari update. Are there any suggestions on what I should do to fix it or on what could be the potential cause?

    Things That Can Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
    If nothing here seems to help, then reinstall Lion:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

    My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

    Launch Disk Utility and select the icon of the internal drive (the drive itself, not the volume icons below it.) Is the SMART status "Verified?" If not, replace the drive immediately. If the status is "Verified," the drive may still be failing. Back up all data, if you haven't already done so. Reinstall Mac OS X, then run Software Update. Test with all wired peripherals disconnected. If it's still slow, you have a hardware problem.
    Mac OS X 10.6 Help: Reinstalling Mac OS X

  • My 17 inch mac book pro is running really slow

    Since upgrading to mavericks my 2010 17 inch macbook pro is running really slow. I'm thinking of completely rebuilding my machine and using an old OS. Is this the best solution? Or should I rebuild with mavericks first?
    My mac spec is 2.8 GHz Intel Core i7 with 8GB 1067 Mhz DDR3

    The only thing that you can do from a mechanical prospective is install a faster HDD, either a SSHD or a SSD.  A 17" 201 MBP will not accept more than 8 GB RAM.
    Though Snow Leopard is the most efficient OSX from Apple to date, your MBP should run Mavericks without difficulty.  You might have some third party software that could be your problem.  Noted culprits are AV and so called 'cleaning' or 'performance' applications.  There may be others as well.
    If you download and post an EtreCheck report, it may provide some clues:
    http://www.etresoft.com/etrecheck
    Ciao.

  • Hey i have a old powerbook G4 laptop and i was wondering where can i download the OS ( Mac OSX 10.5.8 Build ( 9L30 ) to do a fresh install my system is running really slow is there any place where i can down load this OS?

    Hey i have a old powerbook G4 laptop and i was wondering where can i download the OS ( Mac OSX 10.5.8 Build ( 9L30 ) to do a fresh install my system is running really slow is there any place where i can down load this OS?

    Hello,
    Unfortunately Apple do not offer a download for mac OS X 10.5.8. They will only provide updates available for download. ( Normally you would do so once the OS is installed)
    To do a fresh install of this software your going to need to buy a retail copy of the disk.
    There are some vendors who do still stock the media disk, but they can be expensive.
    Best of luck.

  • My mac pro is running really slow and the beach ball keeps appearing

    my mac pro is running really slow and the beach ball keeps appearing
    is there some good free software that cleans it up, new to macpro
    Software  OS X 10.9.2 (13C1021)

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
    SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    ☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My brand new mac book pro runs really slow., My brand new mac book pro runs really slow.

    I just bought a mac book pro a couple days ago. It was fine the first couple days, but now it runs really slow.

    what antivirus are you using?
    that might be the one causing your issues - uninstall it and see what happens.
    do not install any antivirus software in your Macbook Pro

  • My MacBook Air just started running really slow

    I have a MacBook Air and Safari started running really slow and I'm not sure why.  I'm not very tech savy, so I'm having a hard time figuring out what's going on.

    Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
    Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
    If your browser is Safari, then from the Safari menu bar, select
    Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. Any change?
    Select the Advanced tab in the Preferences window and uncheck the box marked
    Stop plug-ins to save power
    Any change?
    Quit and relaunch the browser. Any change?
    Log out and log back in. Any change?
    Enable Private Browsing in the Safari menu. Any change?
    Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
    If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
    If Parental Controls is active for any user, please turn it off and test. Any change?
    If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
    Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
    Are there any other devices on the same network that can browse the Web, and are they affected?
    If you can test Safari on another network, is it the same there?
    If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

    Problem description:
    My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
    EtreCheck version: 2.1.5 (108)
    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.icloud.fmfd.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      4 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.ctkd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.wdhelper.plist
      [running] com.seagate.TBDecorator.plist [Support]
      5 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
      [running] com.carbonite.launchd.carbonitestatus.plist [Support]
      [loaded] com.coupons.coupond.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.trendmicro.itis.dca.plist [Support]
      [running] com.trendmicro.itis.uimgmt.agent.plist [Support]
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist [Support]
      [running] com.carbonite.launchd.carbonitedaemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • My Macbook Pro is running really slow and programs keep crashing

    I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
    Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
    Thanks a lot
    EtreCheck version: 2.1.8 (121)
    Report generated 17 April 2015 08:02:01 BST
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.4 GHz Intel Core i5 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 155
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898
    USB Information: ℹ️
        JMicron Samsung S2 Portable 1 TB
            EFI (disk2s1) <not mounted> : 210 MB
            TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
            /Library/Extensions/tap.kext
        [not loaded]    foo.tap (1.0) [Click for support]
            /Library/Extensions/tun.kext
        [not loaded]    foo.tun (1.0) [Click for support]
            /System/Library/Extensions
        [loaded]    com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
    Startup Items: ℹ️
        tap: Path: /System/Library/StartupItems/tap
        tun: Path: /System/Library/StartupItems/tun
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.logmein.hamachimb.plist [Click for support]
        [running]    com.logmein.logmeingui.plist [Click for support]
        [running]    com.logmein.logmeinguiagent.plist [Click for support]
        [not loaded]    com.logmein.logmeinguiagentatlogin.plist [Click for support]
        [failed]    com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
        [running]    com.trusteer.rapport.rapportd.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.hamachix.tuncfgd.plist [Click for support]
        [running]    com.logmein.hamachi.plist [Click for support]
        [running]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
        [failed]    com.rim.BBDaemon.plist [Click for support] [Click for details]
        [running]    com.trusteer.rooks.rooksd.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
        [running]    ws.agile.1PasswordAgent.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
        Skype    Application  (/Applications/Skype.app)
        Microsoft Database Daemon    Application  (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
        BlackBerry Device Manager    UNKNOWN Hidden (missing value)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
        LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
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        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        Picasa: Version: 1.0 [Click for support]
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        1Password
        Evernote Web Clipper
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    Audio Plug-ins: ℹ️
        EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
        CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
    3rd Party Preference Panes: ℹ️
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        Trusteer Endpoint Protection  [Click for support]
        VLC Streamer  [Click for support]
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        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
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        Destinations:
            SAMSUNG [Local]
            Total size: 999.86 GB
            Total number of backups: 36
            Oldest backup: 2012-04-09 11:47:32 +0000
            Last backup: 2015-02-05 20:06:09 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 318.84 GB X 3)
    Top Processes by CPU: ℹ️
            11%    WindowServer
             4%    Safari
             1%    Skype
             0%    Dropbox
             0%    rapportd
    Top Processes by Memory: ℹ️
        241 MB    Skype
        206 MB    Safari
        172 MB    Spotify
        129 MB    mds_stores
        120 MB    Finder
    Virtual Memory Information: ℹ️
        2.49 GB    Free RAM
        4.03 GB    Active RAM
        844 MB    Inactive RAM
        1.23 GB    Wired RAM
        2.80 GB    Page-ins
        0 B    Page-outs
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        Apr 17, 2015, 07:54:25 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
        Apr 17, 2015, 07:42:57 AM    Self test - passed
        Apr 16, 2015, 10:33:24 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
        Apr 16, 2015, 08:07:28 AM    /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
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