My mac tells me creative cloud can't be opened

when i go to click on the creative cloud app it tells me it can't be opened

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

  • Application creative cloud can't be opened -1712

    I am trying to change accounts for my creative cloud - so i am trying to uninstall it and then download again - is there a better way?  right now i cannot even get it to open, i get the error message "application creative cloud can't be opened -1712" can anyone help?  i just want to put my new account on my computer and take the old account off.

    Are you getting error -1712 MAC?
    If yes then open Activity Monitor from Applications/Utilities.
    Then Quit Creative Cloud process.
    Then try to launch.
    If it is not working, then restarting computer once might fix the issue.

  • I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    The application Install.app can't be opened. -1712

  • The application "Creative Cloud" can't be opened -1701

    Ran into an odd issue, the creative cloud desktop never initialized, it tried to but was never able to connect, (not an internet issue at all, just some kind of installation issue)
    So the message "the application "Creative Cloud" can't be opened -1701" when you try to open the application.
    Tried to uninstall, "unable to shutdown Creative Cloud Desktop. Quit Creative Cloud desktop and try again"
    (the application does not appear to be running because it was never fully installed)
    Attempted force quit, application does not appear in menu dialog.
    Ran activity monitor cc shows as not responding, successful force quit.
    Ran the app again, this is all it does, never loads.
    Any thoughts suggestions, I have a hammer, drill and play dough...

    Thanks for your reply, I quit the process for the adobe command, then I was able to uninstall, trying a new download now, here is the interesting thing.
    Command:         Creative Cloud
    Path:            /Applications/Utilities/Adobe Creative Cloud/*/Creative Cloud.app/Contents/MacOS/Creative Cloud
    Version:         1.6.0.393 ()
    Parent:          launchd [198]
    PID:             8005
    Event:           hang
    Duration:        1.55s
    Steps:           16 (100ms sampling interval)
    Looks like it hung itself, (Mail.app, I think is probably the issue, it suspends programs, so if adobe did not listen for that hook then it would not be able to resume, solution, quit mail.app
    Since you have to authorize the installer I would think they could look for mail.app and ask to shut it down.

  • Can I sync PC fonts and Mac fonts using Creative Cloud?

    Can I sync PC fonts and Mac fonts using Creative Cloud?

    Well, you should have a dedicated sync MIDI cable. Assign Logic to transmit MTC. Tell Cubase to chase it.
    Song settings>Synchronization>MIDI
    that is where you can tell Logic to transmit MTC. When routing back to Logic you shuld not expect significant latency and there are ways to offset it. The easiest would probably tell Cubase to run a little ahead of the clock. (Offset)
    So there is the Logic settings panel Cubase has one similar, for chasing. If you use a dedicated audio interface and transfer audio digitally from PC to Mac then you would want to have then synced via word clock. I would put Logic as the master here again.
    You're Welcome,
    J

  • Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

    got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
    And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

    What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

  • I just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

    i just bought the monthly package of lightroom and photoshop cc. I can't seem to find it under the apps on creative cloud - can you please assist me with this.

    You can right click the tab and choose "Close Tab" to close a tab.
    Some menu entries are hidden by default and only appear if you use the keyboard to open the menu.
    You can see the difference if you use Alt+F or Alt+B to open the "File" and "Bookmarks" menu and compare that to what you see if you use the mouse to open the menu after you have made the menu bar visible by pressing Alt or by pressing F10.
    Press F10 or press and hold the Alt key down to bring up the "Menu Bar" temporarily.

  • When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up

    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up message is:cookies dir: cannot make folder/cookies:Permission denied (error 13). What to do?

    Thank you!
    Best regards
    Johanna Pettersson
    Founder, Wedding Planner
    Your Wedding - My Passion!
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    15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up
    created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
    Hi weddinginsweden,
    Please refer to the help document below where this issue stands resolved:
    Re: cannot make folder /cookies: Permission denied (error 13)
    Regards,
    Sheena
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  • Enric De Como instalo Photoshop cc en el Mac si Adobe Creative Cloud, me dice que ya está Instalado?

    Enric De Como instalo Photoshop cc en el Mac si Adobe Creative Cloud, me dice que ya está Instalado?

    Run the cleaner tool and try again.
    Mylenium

  • I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

    I will combine Win 8.1 and Mac system in Creative Cloud program. Is that possible in same license. Start the work in Mac and continue with Win 8.1 and do presentation on Ipad ???

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
    -Windows or Mac does not matter... 2 on the same operating system, or 1 on each
    Check this link to see what is available for an ipad
    -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  • Why my desktop adobe creative cloud cannot login but window adobe creative cloud can login :(

    why my desktop adobe creative cloud cannot login but window adobe creative cloud can login anyone can help me ?

    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • My Creative Cloud application does not open correctly, I don't understand why ! the window open, but there is nothing inside... Why ?

    Here is a Screencapture of my Creative Cloud application when I open it ! Any idea of where I can search to resolved the problem ?
    I've reinstalled but nothing change !
    Thank you for your help...

    BLANK Cloud Screen http://forums.adobe.com/message/5484303
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Tell me, if they can be as open damage ai files ?

    After accidental format recover files and some of them do not open. Namely files with a resolution of .ai illustrator. The program says that the file format is unknown to her. Tell me, if they can be as open damage ai files ???

    I have the same problem was at least five times. I have always forcibly closed.
    On the sixth, I realized that we must patiently wait until Illustrator saves the file. But if you need to restore it then try
    AI Viewer Tool from http://www.ai.viewertool.com/ Or read this:
    http://www.filerepairforum.com/forum/adobe/adobe-aa/illustrator/917-problem-with-ai-expansion

  • I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    I have instaled creative clouds, but when i open, my creative cloud shows empty window. I have reinstaled, and does not help.

    follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

  • How can I tell the Creative Cloud Desktop app that an app no longer exists?

    I have installed Muse via the Creative Cloud Desktop app, tried it, didn’t like it AND deinstalled it. (Or so I thought.) However, the Desktop app still shows Muse CC as “up to date”, and lists Muse CC 2014 in “New versions available for installed apps”. How can I get rid of these, when I can’t even find a trace of either one on my Mac (including the deinstaller folder in Utilities)?

    Thanks, here are my (mixed) results
    Creative Cloud Help | Install, update, or uninstall apps tells me to open /Utilities/Adobe Installers, which doesn’t show a Muse deinstaller, as mentioned above.
    CC desktop lists applications as "Up to Date" when not installed lists 4 possible ways:
    just the same: use the uninstaller in /Utilities/Adobe Installers, which isn’t there, so obviously useless.
    delete opm.db in ~/Library/Application Support/Adobe/OOBE. This one was new to me, but didn’t help.
    Install the latest version of the desktop app. I already had this, but I re-downloaded and re-installed it anyway. No difference.
    Uninstall EVERYTHING as described in solution 1 and use the CS/CC CleanerTool. And NOW finally it gets interesting!
    Actually I first thought this was bad joke, but it turned out I didn’t even have to uninstall anything else! I just downloaded the CleanerTool (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6), launched it, selected Muse and got prompted if I wanted to try a regular uninstall first. Ok, if that’s still an option, why not? So the CleanerTool launched an application manager that was finally able to uninstall Muse, while leaving everything else in place. Thumbs up!
    So until Adobe integrates a proper uninstaller into their CC desktop app, I recommend the CleanerTool!

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