My mac turns off by itself several times a day

Since almost 6 months ago my mac is turning off by itself and then it restarts again. I've done an smc reset but it didn't help.
I really need to know what's wrong because my mac it's crashing every day!
This is my last report:
Interval Since Last Panic Report: 3656 sec
Panics Since Last Report:          8
Anonymous UUID:                    9D32F8E4-CAE4-3167-00D7-5B73CB1BC386
Sun Apr 14 17:46:00 2013
panic(cpu 2 caller 0xffffff7f913957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808d95d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff808d92ae60 : 0xffffff8010c1d626
0xffffff808d92aed0 : 0xffffff7f913957f2
0xffffff808d92af90 : 0xffffff7f914923b9
0xffffff808d92aff0 : 0xffffff7f9149242e
0xffffff808d92b060 : 0xffffff7f917b8c82
0xffffff808d92b190 : 0xffffff7f914b8fe8
0xffffff808d92b1d0 : 0xffffff7f9139d567
0xffffff808d92b280 : 0xffffff7f9139b05a
0xffffff808d92b480 : 0xffffff7f9139c983
0xffffff808d92b550 : 0xffffff7f9248a480
0xffffff808d92b690 : 0xffffff7f92489f6c
0xffffff808d92b6a0 : 0xffffff7f9244d868
0xffffff808d92b6b0 : 0xffffff7f9244d8dd
0xffffff808d92b6c0 : 0xffffff7f9242e95c
0xffffff808d92b700 : 0xffffff7f9243108c
0xffffff808d92b730 : 0xffffff7f9248414d
0xffffff808d92b7b0 : 0xffffff7f9246b308
0xffffff808d92b810 : 0xffffff7f9246bbe9
0xffffff808d92b860 : 0xffffff7f9246c13c
0xffffff808d92b8d0 : 0xffffff7f9246c8d1
0xffffff808d92b910 : 0xffffff7f9243834f
0xffffff808d92ba90 : 0xffffff7f92468e39
0xffffff808d92bb50 : 0xffffff7f92436de8
0xffffff808d92bba0 : 0xffffff80110650c9
0xffffff808d92bbc0 : 0xffffff8011066670
0xffffff808d92bc20 : 0xffffff801106408f
0xffffff808d92bd70 : 0xffffff8010c984a1
0xffffff808d92be80 : 0xffffff8010c20aed
0xffffff808d92beb0 : 0xffffff8010c10448
0xffffff808d92bf00 : 0xffffff8010c1961b
0xffffff808d92bf70 : 0xffffff8010ca5dd6
0xffffff808d92bfb0 : 0xffffff8010ccdd43
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f91338 000->0xffffff7f91645fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f91324000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f912e1000
         com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f9 1653000->0xffffff7f91974fff
            dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f913 38000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
         com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7f92425000 ->0xffffff7f924f1fff
            dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f913 38000
            dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f91324000
            dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f912a3000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f912e1000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide:     0x0000000010a00000
Kernel text base: 0xffffff8010c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 683809024960
last loaded kext at 37762890429: com.intego.iokit.BehavioralKext          1 (addr 0xffffff7f93678000, size 20480)
last unloaded kext at 247038774776: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f91c3e000, size 65536)
loaded kexts:
com.intego.kext.VirusBarrier.AppBarrierKPI          10.6.17
com.intego.kext.VirusBarrierKPI          10.6.17
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.87
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.7fc4
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.GeForce          8.1.0
com.apple.driver.AppleIntelHDGraphics          8.1.0
com.apple.driver.AppleMuxControl          3.3.0
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.SMCMotionSensor          3.0.3d1
com.apple.driver.AppleMikeyDriver          2.3.7fc4
com.apple.driver.AppleSMCLMU          2.0.3d0
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.1.11
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.driver.AppleIntelHDGraphicsFB          8.1.0
com.apple.driver.ApplePolicyControl          3.3.0
com.apple.driver.AppleUSBTCButtons          237.1
com.apple.driver.AppleUSBCardReader          3.1.7
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleUSBTCKeyboard          237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.iokit.SCSITaskUserClient          3.5.5
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.3.1
com.apple.driver.AppleUSBHub          5.5.5
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.driver.AirPort.Brcm4331          614.20.16
com.apple.driver.AppleAHCIPort          2.5.1
com.apple.driver.AppleUSBEHCI          5.5.0
com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
com.apple.driver.AppleEFINVRAM          1.7
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          1.7
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.7
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.7fc4
com.apple.iokit.IOAudioFamily          1.8.9fc11
com.apple.kext.OSvKernDSPLib          1.6
com.apple.nvidia.nv50hal          8.1.0
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.3.0d51
com.apple.driver.AppleSMBusController          1.0.11d0
com.apple.NVDAResman          8.1.0
com.apple.iokit.IOSurface          86.0.4
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.IOBluetoothFamily          4.1.3f3
com.apple.driver.AppleSMC          3.1.4d2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
com.apple.driver.AppleSMBusPCI          1.0.11d0
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.3.7fc4
com.apple.iokit.IOHDAFamily          2.3.7fc4
com.apple.driver.AppleGraphicsControl          3.3.0
com.apple.iokit.IONDRVSupport          2.3.7
com.apple.iokit.IOGraphicsFamily          2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.5
com.apple.iokit.IOUSBMassStorageClass          3.5.1
com.apple.driver.AppleUSBMultitouch          237.3
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.driver.AppleUSBMergeNub          5.5.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
com.apple.iokit.IOUSBUserClient          5.5.5
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          522.4
com.apple.iokit.IOAHCIFamily          2.3.1
com.apple.iokit.IOUSBFamily          5.5.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.driver.AppleEFIRuntime          1.7
com.apple.iokit.IOHIDFamily          1.8.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220.2
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          345
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.7
com.apple.iokit.IOPCIFamily          2.7.3
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

You have the MacBookPro6,2, the Edsel of Macs. You might be able to resolve the problem by reinstalling OS X. Try that first, if you haven't done so already. Otherwise, you may be covered by this program:
MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
Print the first page of the panic report, and the support page linked above, and bring them with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
*An SSD doesn't need to be zeroed.
You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution.
Most likely, the logic board will be replaced. Sometimes the replacement is also defective, so be prepared for that possibility.

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Lousel3300 wrote:
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Lousel3300 wrote:
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Add one thing -- no matter how tempting, just one.
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Occam's Razor nearly always applies when troubleshooting technology issues!
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Satellite P series turns off up to 20 times a day

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I wondered if you could help with this problem.
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I set the laptop to boot from CD, and followed onscreen instructions for a complete re-install hoping this would solve his problems.
The 1st CD only gets to around 15% and the laptop turns off totally again.
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INSTALL NEW VIDEO CARD DRIVER
INSTALL NEW BIOS
did u try to find drivers here. this is your best site for drivers, do not use others
http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU
for europe
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
for us
http://209.167.114.38/support/Download/ln_bymodel.asp
for canada

IMac Retina has started shutting down several times a day, generating a "Panic Report".

Although I have had a new iMac Retina since October, it is only within the past few weeks that I have started trying to use it for most purposes. Initially, it seemed to be working OK. But during the past week, it has started to do peculiar things, such as:
1. Now, several times a day, it shuts down unexpectedly. When I boot it back up, it displays a message saying that it was shut down because of a problem. Then, when I click on the window for a report of the problem, it generates a long “Panic Report”.
2. When it boots back up, it automatically opens several windows that I did not have open when it shut down — Safari, Firefox, Excel, Word, etc.
3. I have 2 external 1gb drives connected for data, and 2 external 4gb drives connected for Time Machine backups. All of the drives have been formatted Mac OS Extended (Journaled). However, although Finder originally showed all 4 of those drives, Finder now always omits a particular one of the 1gb drives. Yet, iDrive and Time Machine continue to recognize all 4 drives.
4. Several times over the past week, it suddenly popped up a “Jabber" window containing a long transcript of a series of iPhone texts that I exchanged in January. However, I never installed Jabber (to my knowledge), and it doesn’t show as currently installed on any of my devices.
I just ran EtreCheck, and this is the report:
Problem description:
New iMac with Yosemite has started to shut down itself several times a day, generating a Panic Report.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 10:02:04 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
    iMac - model: iMac15,1
    1 4 GHz Intel Core i7 CPU: 4-core
    32 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 0/DIMM1
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM1
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
    AMD Radeon R9 M290X - VRAM: 2048 MB
        iMac spdisplays_5120x2880Retina
        Cintiq 22HD 1920 x 1080 @ 60 Hz
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 0:35:40
Disk Information: ℹ️
    APPLE SSD SM0512F disk0 : (500.28 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 499.10 GB (226.65 GB free)
            Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
    VIA Labs, Inc. USB3.0 Hub
        VIA Labs, Inc. USB3.0 Hub
            U32 Shadow 1 TB
        EFI (disk5s1) <not mounted> : 210 MB
        PP C10 & BC (disk5s2) /Volumes/PP C10 & BC : 999.86 GB (765.41 GB free)
            VIA Labs, Inc. USB 3.0 SATA Bridge 1 TB
        EFI (disk6s1) <not mounted> : 210 MB
        FILES & PIX (disk6s2) /Volumes/FILES & PIX : 999.86 GB (388.27 GB free)
        Seagate Backup+ Desk M 4 TB
        EFI (disk3s1) <not mounted> : 315 MB
        4TB Backup 1 (disk3s2) /Volumes/4TB Backup 1 : 4.00 TB (906.69 GB free)
    VIA Labs, Inc. USB3.0 Hub
        Seagate BUP Fast HDD 4 TB
        disk4s1 (disk4s1) <not mounted> : 262 KB
        4TB Backup 2 (disk4s3) /Volumes/4TB Backup 2 : 4.00 TB (1.93 TB free)
        VIA Labs, Inc. USB3.0 Hub
    VIA Labs, Inc. USB3.0 Hub
        VIA Labs, Inc. USB3.0 Hub
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    VIA Labs, Inc. USB2.0 Hub
        PNY Technologies USB 3.0 FD 255.64 GB
        256K USB (disk2s1) /Volumes/256K USB : 255.64 GB (42.65 GB free)
    WACOM Cintiq 22HD HUB
        Tablet Cintiq 22HD Tablet
    VIA Labs, Inc. USB2.0 Hub
        USB2.0 External Mass Storage Device
        VIA Labs, Inc. USB2.0 Hub
    VIA Labs, Inc. USB2.0 Hub
        CPS CP 1500C
        Brother QL-550
        VIA Labs, Inc. USB2.0 Hub
            ATEN UC-10KM V1.3.121
            Initio SDRW-08D1S-U
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Applications/Parallels Desktop.app
    [not loaded]    com.parallels.kext.hypervisor (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.netbridge (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.usbconnect (10.1.4 28883 - SDK 10.7) [Click for support]
    [not loaded]    com.parallels.kext.vnic (10.1.4 28883 - SDK 10.7) [Click for support]
        /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
    [loaded]    com.kaspersky.kext.kimul.44 (44) [Click for support]
    [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
        /Library/Extensions
    [loaded]    com.kaspersky.kext.klif (3.0.5a45) [Click for support]
    [loaded]    com.kaspersky.nke (2.0.0a12) [Click for support]
    [not loaded]    com.wacom.kext.ftdi (1 - SDK 10.10) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.wacom.kext.wacomtablet (6.3.11 - SDK 10.10) [Click for support]
Launch Agents: ℹ️
    [loaded]    com.acronis.acep.plist [Click for support]
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.adobe.AdobeCreativeCloud.plist [Click for support]
    [running]    com.fujitsu.pfu.ScanSnap.AOUMonitor.plist [Click for support]
    [running]    com.kaspersky.kav.gui.plist [Click for support]
    [running]    com.wacom.wacomtablet.plist [Click for support]
Launch Daemons: ℹ️
    [not loaded]    com.acronis.1_1.plist [Click for support]
    [unknown]    com.acronis.1_2.plist [Click for support]
    [loaded]    com.acronis.startup.plist [Click for support]
    [running]    com.adobe.adobeupdatedaemon.plist [Click for support]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.kaspersky.kav.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.prosoftnet.idrivedaemon.plist [Click for support]
    [running]    com.prosoftnet.idsyncdaemon.plist [Click for support]
    [running]    com.prosoftnet.idwebdaemon.plist [Click for support]
    [loaded]    jp.co.canon.MasterInstaller.plist [Click for support]
User Launch Agents: ℹ️
    [running]    com.acronis.monitor.plist [Click for support]
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    ScanSnap Manager    Application (/Applications/ScanSnap/ScanSnap Manager.app)
    Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
    RoboFormIcon    Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
    Google Chrome    Application (/Applications/Google Chrome.app)
    Firefox    Application (/Applications/Firefox.app)
    IDriveMonitor    Application (/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
    RoboForm
    Virtual Keyboard
    URL Advisor
    Open in Internet Explorer
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    WacomTablet [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        FILES & PIX: Disk size: 999.86 GB Disk used: 611.59 GB
        Macintosh HD: Disk size: 499.10 GB Disk used: 272.45 GB
        PP C10 & BC: Disk size: 999.86 GB Disk used: 234.45 GB
    Destinations:
        Seagate Backup Plus Drive [Local]
        Total size: 4.00 TB
        Total number of backups: 51
        Oldest backup: 2015-02-15 13:35:27 +0000
        Last backup: 2015-03-11 14:53:20 +0000
        Size of backup disk: Adequate
            Backup size 4.00 TB > (Disk used 1.12 TB X 3)
        4TB Backup 2 [Local]
        Total size: 4.00 TB
        Total number of backups: 1
        Oldest backup: 2015-03-10 14:15:06 +0000
        Last backup: 2015-03-10 14:15:06 +0000
        Size of backup disk: Adequate
            Backup size 4.00 TB > (Disk used 1.12 TB X 3)
Top Processes by CPU: ℹ️
        70%    kav
         4%    WindowServer
         1%    IDriveDaemon
         1%    launchservicesd
         1%    loginwindow
Top Processes by Memory: ℹ️
    481 MB    WindowServer
    412 MB    Finder
    378 MB    mds_stores
    378 MB    Mail
    344 MB    kav
Virtual Memory Information: ℹ️
    22.99 GB    Free RAM
    6.11 GB    Active RAM
    3.21 GB    Inactive RAM
    2.04 GB    Wired RAM
    12.16 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 15, 2015, 09:31:01 AM    /Library/Logs/DiagnosticReports/Microsoft Word_2015-03-15-093101_[redacted].hang
    Mar 15, 2015, 09:25:07 AM    Self test - passed
    Mar 15, 2015, 09:06:42 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-090642_[redacted].panic [Click for details]
    Mar 15, 2015, 08:37:25 AM    /Library/Logs/DiagnosticReports/kav_2015-03-15-083725_[redacted].cpu_resource.d iag [Click for details]
    Mar 15, 2015, 07:42:36 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-074236_[redacted].panic [Click for details]
    Mar 15, 2015, 07:21:34 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-072134_[redacted].panic [Click for details]
    Mar 15, 2015, 07:00:02 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-070002_[redacted]. crash
    Mar 15, 2015, 06:59:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-065957_[redacted].panic [Click for details]
    Mar 15, 2015, 06:38:44 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-063844_[redacted].panic [Click for details]
    Mar 15, 2015, 06:17:17 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-061717_[redacted].panic [Click for details]
    Mar 15, 2015, 05:55:55 AM    /Library/Logs/DiagnosticReports/WacomTabletDriver_2015-03-15-055555_[redacted]. crash
    Mar 15, 2015, 05:55:50 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-055550_[redacted].panic [Click for details]
    Mar 15, 2015, 05:34:18 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-053418_[redacted].panic [Click for details]
    Mar 15, 2015, 05:12:32 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-051232_[redacted].panic [Click for details]
    Mar 15, 2015, 04:51:00 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-045100_[redacted].panic [Click for details]
    Mar 15, 2015, 04:29:31 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-042931_[redacted].panic [Click for details]
    Mar 15, 2015, 04:07:51 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-040751_[redacted].panic [Click for details]
    Mar 15, 2015, 03:46:28 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-034628_[redacted].panic [Click for details]
    Mar 15, 2015, 03:25:11 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-032511_[redacted].panic [Click for details]
    Mar 15, 2015, 03:03:55 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-030355_[redacted].panic [Click for details]
    Mar 15, 2015, 02:42:41 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-024241_[redacted].panic [Click for details]
    Mar 15, 2015, 02:21:26 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-022126_[redacted].panic [Click for details]
    Mar 15, 2015, 02:00:11 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-020011_[redacted].panic [Click for details]
    Mar 15, 2015, 01:38:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-013857_[redacted].panic [Click for details]
    Mar 15, 2015, 01:17:19 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-011719_[redacted].panic [Click for details]
    Mar 15, 2015, 12:55:57 AM    /Library/Logs/DiagnosticReports/Kernel_2015-03-15-005557_[redacted].panic [Click for details]
    Mar 15, 2015, 12:34:38 AM    /Library/Logs/DiagnosticReports/configd_2015-03-15-003438_[redacted].crash
    Mar 14, 2015, 06:13:08 PM    /Library/Logs/DiagnosticReports/kav_2015-03-14-181308_[redacted].cpu_resource.d iag [Click for details]
    Mar 14, 2015, 07:00:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/sips_2015-03-14-070052_[redact ed].crash
    Mar 14, 2015, 07:00:41 AM    /Library/Logs/DiagnosticReports/IDriveDaemon_2015-03-14-070041_[redacted].crash
    Mar 14, 2015, 07:00:39 AM    /Library/Logs/DiagnosticReports/idrive_ver_001_2015-03-14-070039_[redacted].cra sh
    Mar 13, 2015, 12:31:30 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/QuickLookSatellite_2015-03-13- 123130_[redacted].crash
    Mar 13, 2015, 11:44:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-13-114421_[redact ed].crash

Here is the most recent Panic Report (the third one this morning).
Any additional help anyone can provide will be greatly appreciated.
Anonymous UUID: 60368288-2D9F-A921-3EFF-FAD932842BF8
Sun Mar 15 13:22:20 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff800d41e80a): Kernel trap at 0xffffff800d5462cb, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x000000000000001c, CR3: 0x0000000008c6e03b, CR4: 0x00000000001626e0
RAX: 0x0000000000000000, RBX: 0xffffff80598820f0, RCX: 0xffffff804d1bee90, RDX: 0x0000000000000080
RSP: 0xffffff83b60e37a0, RBP: 0xffffff83b60e37d0, RSI: 0xffffff83b60e381c, RDI: 0xffffff80598820f0
R8: 0x000000000098904a, R9: 0xffffff800da95730, R10: 0x0000019f00da4bdb, R11: 0x0000019f0041bb91
R12: 0x0000000000000001, R13: 0xffffff8059882160, R14: 0xffffff83b60e381c, R15: 0xffffff800db10688
RFL: 0x0000000000010206, RIP: 0xffffff800d5462cb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000000001c, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff83b60e3450 : 0xffffff800d33a811
0xffffff83b60e34d0 : 0xffffff800d41e80a
0xffffff83b60e3690 : 0xffffff800d43a443
0xffffff83b60e36b0 : 0xffffff800d5462cb
0xffffff83b60e37d0 : 0xffffff7f8dc262bb
0xffffff83b60e3c60 : 0xffffff7f8dc1f0d4
0xffffff83b60e3c90 : 0xffffff7f8dc20b46
0xffffff83b60e3cc0 : 0xffffff800d7a2c66
0xffffff83b60e3d20 : 0xffffff800d55f961
0xffffff83b60e3d60 : 0xffffff800d55fb2e
0xffffff83b60e3f50 : 0xffffff800d84d924
0xffffff83b60e3fb0 : 0xffffff800d43a938
      Kernel Extensions in backtrace:
com.kaspersky.kext.klif(3.0.5a45)[D0C16D87-B541-24CD-90A5-9E262A592215]@0xfffff f7f8dc1d000->0xffffff7f8dc30fff
dependency: com.apple.iokit.IOStorageFamily(2.0)[8C420771-7171-3369-891C-6E24F60E569E]@0xff ffff7f8da47000
BSD process name corresponding to current thread: IDriveDaemon
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x000000000d000000
Kernel text base: 0xffffff800d200000
__HIB text base: 0xffffff800d100000
System model name: iMac15,1 (Mac-42FD25EABCABB274)
System uptime in nanoseconds: 1782415776511
last loaded kext at 359287089502: com.apple.filesystems.msdosfs      1.10 (addr 0xffffff7f905e5000, size 69632)
last unloaded kext at 91985318825: com.apple.driver.AppleFileSystemDriver           3.0.1 (addr 0xffffff7f8f7fc000, size 8192)
loaded kexts:
com.kaspersky.kext.mark.1.0.5        1.0.5
com.kaspersky.kext.kimul.44           44
com.kaspersky.nke    2.0.0a12
com.kaspersky.kext.klif         3.0.5a45
com.apple.filesystems.msdosfs        1.10
com.apple.driver.AppleBluetoothMultitouch         85.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.3.1f2
com.apple.driver.AudioAUUC           1.70
com.apple.iokit.IOUSBAttachedSCSI            1.1.0
com.apple.iokit.SCSITaskUserClient            3.7.0
com.apple.driver.ApplePlatformEnabler    2.1.0d1
com.apple.driver.AGPM        100.14.37
com.apple.driver.X86PlatformShim            1.0.0
com.apple.filesystems.autofs            3.0
com.apple.driver.AppleOSXWatchdog        1
com.apple.driver.AppleMikeyHIDDriver     124
com.apple.iokit.IOBluetoothSerialManager            4.3.1f2
com.apple.driver.AppleMikeyDriver           267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AppleGraphicsDevicePolicy        3.7.7
com.apple.driver.AppleUpstreamUserClient          3.6.1
com.apple.kext.AMDFramebuffer    1.2.8
com.apple.iokit.IOUserEthernet       1.0.1
com.apple.Dont_Steal_Mac_OS_X      7.0.0
com.apple.driver.AppleIntelHD5000Graphics       10.0.0
com.apple.AMDRadeonX4000         1.2.8
com.apple.driver.AppleThunderboltIP       2.0.2
com.apple.driver.AppleHWAccess   1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleSMCLMU     2.0.4d1
com.apple.driver.AppleHV    1
com.apple.driver.AppleIntelFramebufferAzul       10.0.0
com.apple.driver.AppleMCCSControl          1.2.10
com.apple.kext.AMD7000Controller           1.2.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache            35
com.apple.driver.AppleUSBHub      705.4.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage           2.6.5
com.apple.driver.AppleSDXC           1.6.5
com.apple.iokit.AppleBCM5701Ethernet   10.1.2b3
com.apple.driver.AirPort.Brcm4360           901.19.10
com.apple.driver.AppleAHCIPort     3.0.7
com.apple.driver.AppleUSBXHCI     705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons           3.1
com.apple.driver.AppleHPET           1.8
com.apple.driver.AppleSMBIOS       2.1
com.apple.driver.AppleACPIEC        3.1
com.apple.driver.AppleAPIC            1.7
com.apple.nke.applicationfirewall   161
com.apple.security.quarantine        3
com.apple.security.TMSafetyNet     8
com.apple.driver.AppleBluetoothHIDKeyboard    175.5
com.apple.driver.AppleHIDKeyboard         175.5
com.apple.driver.IOBluetoothHIDDriver    4.3.1f2
com.apple.driver.AppleMultitouchDriver   260.30
com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.3.1f2
com.apple.iokit.IOSCSIBlockCommandsDevice       3.7.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass     3.7.0
com.apple.kext.triggers         1.0
com.apple.iokit.IOSerialFamily         11
com.apple.iokit.IOUSBUserClient     705.4.0
com.apple.driver.DspFuncLib          267.0
com.apple.kext.OSvKernDSPLib      1.15
com.apple.iokit.IOAudioFamily         200.6
com.apple.vecLib.kext           1.2.0
com.apple.iokit.IOUSBHIDDriver     705.4.0
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.iokit.IOSurface     97
com.apple.driver.AppleGraphicsControl     3.7.21
com.apple.iokit.IONDRVSupport      2.4.1
com.apple.driver.AppleHDAController        267.0
com.apple.iokit.IOHDAFamily           267.0
com.apple.driver.AppleSMBusPCI   1.0.12d1
com.apple.driver.AppleThunderboltEDMSink       4.0.2
com.apple.iokit.IOAcceleratorFamily2         156.4
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleSMBusController    1.0.13d1
com.apple.kext.AMDSupport            1.2.8
com.apple.AppleGraphicsDeviceControl     3.7.21
com.apple.iokit.IOGraphicsFamily    2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily   3.7.0
com.apple.driver.AppleUSBMergeNub       705.4.0
com.apple.driver.AppleUSBComposite        705.4.9
com.apple.driver.CoreStorage          471
com.apple.driver.AppleThunderboltDPInAdapter            4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter         4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily    4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter     2.0.2
com.apple.driver.AppleThunderboltNHI    3.1.7
com.apple.iokit.IOThunderboltFamily         4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family       700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily           3.2
com.apple.iokit.IOAHCIFamily          2.7.0
com.apple.iokit.IOUSBFamily            705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily            2.0.0
com.apple.driver.AppleEFIRuntime            2.0
com.apple.iokit.IOSMBusFamily       1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore     2
com.apple.driver.AppleMobileFileIntegrity            1.0.5
com.apple.driver.AppleCredentialManager           1.0
com.apple.driver.DiskImages           389.1
com.apple.iokit.IOStorageFamily      2.0
com.apple.iokit.IOReportFamily       31
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform         3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto     1.0
com.apple.kec.Libm   1
com.apple.kec.pthread          1
Model: iMac15,1, BootROM IM151.0207.B00, 4 processors, Intel Core i7, 4 GHz, 32 GB, SMC 2.22f16
Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4158494F4D204D454D4F5259000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: Shadow
USB Device: Backup+ Desk M
USB Device: USB3.0 Hub
USB Device: BUP Fast HDD
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: USB3.0 Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB2.0 Hub
USB Device: CP 1500C
USB Device: QL-550
USB Device: USB2.0 Hub
USB Device: UC-10KM V1.3.121
USB Device: SDRW-08D1S-U
USB Device: Cintiq 22HD HUB
USB Device: Cintiq 22HD Tablet
USB Device: USB2.0 Hub
USB Device: USB 3.0 FD
USB Device: USB2.0 Hub
USB Device: Mass Storage Device
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 26.1

Why does firefox send these two messages several times a day?

'''firefox is in offline mode.'''
[i never check offline mode. i don't understand]. this occurs at least twice a day, and sometimes more.
'''The connection was reset.'''
'''The connection to the server was reset while the page was loading.''
win xp pro, sp3, lenovo thinkpad x201, firefox 3.6.10, avg 9.0.8.62

Hello @susan649,
Welcome to the HP forums.
I understand that you are concerned about the amount of updates being sent to your Photosmart 6520.
I would like to help.
That is actually a lot more then normal. One every few weeks sure. four or more a day? Nope, not normal.
Perhaps the same update is not updating properly so it tries again later.
I would try setting a manual DNS.
The following post by happytohelp01 has steps and screen shots to perform this.
Efax 7510 still won't work after turning off/on ePrint several times
The screen shots are for an Photosmart 7510, but the steps are the same.
For the Manual Preferred DNS Server please use 8.8.8.8 and for the Alternate Preferred DNS server please use 8.8.4.4. These are Google’s public DNS servers. If you find that those DNS settings don’t work, some customers have had success using the Level3 DNS servers. I have included About.com’s Free & Public DNS Servers.
If your printer is still doing an abnormal amount of updates, please call our Cloud Services at 855-785-2777.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

My Iphone 3gs shuts off and on by itself several times.

I bought a Iphone 3gs from a friend and it has no service on it yet. Anyways it turns itself off and on several times through out the day would not haveing and service cause this issue? Also when i plug it up to the computer and try to sync it with itunes it continuesly does it over and over. Could i get some help please

hey ive had this problem too!....i took it to the apple store and they said the 3gs is now "old" and i need a new one and it may be the battery, i changed the battery but that didnt make a difference!...ive found that its a problem with the software and im in the process of trying to fix it myself...troubleshooting and resetting the settings back to factory settings may just do the trick!

My iPad no longer recognizes my Zagg keyboard. Turned it off and on several times. One suggestion in manual is a dead battery. Where is a battery on a Zagg case? The iPad battery is fully charged.

My iPad 4 no longer recognizes my Zagg keyboard. Turned it off and on several times. One suggestion in manual is a dead battery. Where is a battery on a Zagg case? The iPad battery is fully charged and Bluetooth is on and the Zaggkeys PROfolio is listed but says NOT CONNECTED. What else should I try?

Well, you shoud tap the line where it says not connected, and it should prompt you to enter something. Regarding Zagg products, http://www.zagg.com/keyboard-cases/index.php?gclid=CIPgv7O_oL0CFQ8OOgodvnoA1w&ef _id=Uo5AsQAABFW6AX3n:20140320063435:s
is the link to Zagg's website.

Razr turns self off several times a day.

I have a Droid Razr. It has been fine for about a year, but just recently it began shutting itself off several times a day. Girl at Verizon says I have to leave it with them for them to see it happen. My profession demands I have a phone on me throughout day. Any thoughts on what causes this? It seems to have started after last major update.

Have you tried a system cache clear?
Power down phone
Hold volume up/down & power simultaneously until you see the Boot Mode Selection Menu
Use volume down to navigate to 'Recovery', use volume up to select
Should see screen with triangle and exclamation point next to an Android
Press volume up/down simultaneously to go into system recovery *
Use volume rocker to navigate to 'wipe cache' and use power button to select
Once finished, use volume rocker to navigate to 'reboot system now' and use power button to select
* if doesn't work:
press and hold the volume down and wait for a second or two, then press and hold the volume up and the volume down buttons for 5-6 seconds and then release

When i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ???

when i turn on my computer it freezes in the white screen and the spinning wheel and it won't move from there ... I have turned it off and on several times and took out the battery and it keeps on doing the same thing again what can i do ??? please i need help with this and how can i fix it

Here is some pertinent information and how-to's from Apple:
http://support.apple.com/kb/TS2570
Post back if these troubleshooting steps do not work.

Mac book pro turned off by itself

Hi, my mac book pro turned off by itself when I try to open iphoto or VLC and it restart automatically.
OSX Mountain Lion 10.8.5

Have you tried a SMC Reset?
http://support.apple.com/kb/HT3964

My mac turns off by itself several times a day

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