My Mac was re-imaged, had purchased version of Cs5, now I only have my product key, how can I get it back on my fresh system?
My hard drive was fixed up and as a result I lost all my applications including a purchased version of Cs5. I don't have the physical disc anymore, but I do have the product key. Can I reinstall suite, and how?
You can download thru the following linked page:
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
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I downloaded movies onto my iPad to watch when I was abroad, I synchronised with my laptop and now they are not on my iPad how can I get them back?
If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced. -
My iphone has recently crashed & i had music from itunes i had not yet synced to my computer how do i get it back without having to buy it again, im in Australia so do not yet have icloud
Unfortunately you can't. You could try contacting Apple and asking nicely, but they're under no obligation to help you. If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
I can't find anything which guarantees it will work outside the US after the beta, but it probably will. iTunes Match is definitely US only, for a couple of years at least until the legal stuff is dealt with.
*Autumn -
hiu i have an ipod which shares same itunes/icloud account as my iphone. i deleted the contacts off ipod and they have now gone off my phone too. anyone help, how can iget these back on my phone?
When you share an iCloud account between devices, any action you take on one device (such as deleting contacts) is synced to the others. (That's want iCloud does; syncs data across devices, keeping the data on the devices the same.)
The only way to recover them now is to try restoring your device to your last backup, or restore them from another backup source. -
I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us -
I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again
If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option -
I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?
Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
1-800-694-7466 -
I was typing to add to the note when a message box flashed up - something about reaching a quota, I think, then the note flashed off and the screen returned to the home screen. When I went to open the note up again it had completely vanished.
I've searched the phone, and checked icloud - it is not there.
This may or may not be relevant - my icloud storagr has been full or nearly full off and on for weeks. I thought this might be what the message was about when I lost the note, so I purchased more icloud storage hoping that it would sort the problem and restore my missing note. It didn't.
The note is my 'to do' list so it's really important that I get it back!
I can't seem to find where to ask for help from apple support without paying money for it!
I was under the impression that anything on my phone can't be lost as it is sent to icloud. I no longer synch to my computer.
Does anybody know how my note could have just disappeared and of anywhere I can look for it? I would be massively grateful for any help.
Thanks.Whoa whoa no need to go restoring stuff yet, once you've done that check to verify you have done what Overlook2011 IF that doesn't work for calendars ensure your default account for calendars is set to iCloud and in calendars that it is told to "Show all calendars"
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Hi, Can anyone help please, I have lost everything that was displayed on my desktop, except for the Mac HD, and I do not know how to retrieve it
Hi Ronda,
Thank you for the reply, underneath the hard drive logo, it says 55.77GB. 12.88GB free, do you think that it is too full? if so, what do I do to reduce it, you can probably tell computers are not my best subject. I include the Hardware overview, I hope that this helps
Hardware Overview:
Machine Name: iBook G4
Machine Model: PowerBook6,7
CPU Type: PowerPC G4 (1.1)
Number Of CPUs: 1
CPU Speed: 1.42 GHz
L2 Cache (per CPU): 512 KB
Memory: 512 MB
Bus Speed: 142 MHz
Boot ROM Version: 4.9.3f0
Best wishes
Ragmah -
any ideas will help
If you bought the same series on DVD and it was stolen, would the store just give you another copy?
It is your responsibility to backup your purchases.
Did you fail to transfer to your computer and back up? -
i synced my iphone to the computer to upgrade it to the 5.0 version, but all of my contacts got deleted and so did my calander. Help!
SIRI is only for IPhone 4s. You have voice control, not SIRI.
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hi acidentally had my firmwre deletad on my 3g iphone 4.2.1 firmware all i can remeber, please **** dont wanto losse my phone
Stop yelling. All caps is yelling and is considered rude.
If you're getting error messages, you need to tell us EXACTLY what those messages say or we can't help you. -
i Dowlaoded new version of I tunes and I have lost everything. How do i get it back?
See Empty/corrupt library after upgrade/crash.
tt2 -
I have a MacBook in Japan. I had to reinstall my system using an older version of the disc that came with my computer because I was locked out and now I can't get back any of my purchased applications, not any of the software updates. On my account it shows the purchases. How can I get them back? None of the websites, such as iTunes seem to explain that...
Thank you in advance,
ErikaGo to an Apple store or authorized Apple service provider.
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