My mac won't find my express wirelessly even though they are in the same room?

my mac won't find my express wirelessly even though they are in the same room?

Please provide us with more details on what it is that you are trying to do with the AirPort Express.
We need basic information like the type of computer that you are using and the operating system that is installed.
What will the Express do on your network when it is operating correctly?

Similar Messages

HT4889 How do I get the files that transferred from my old mac to this new mac to all merge so I am not using 2 set ups? In other words, I have stuff on the "new mac" and everything else on the "old mac" even though they are on the same computer.

I need to merge my files that were transferred from my old mac to my new mac - for some reason I now have 2 separate setups on my new mac. I need everything merged to one account.
Thanks!

Did you use Migration Assistant? If you set up your new Mac first, you created a user account and when you used MA later, it transferred over the old one. The only way to avoid that is to use Setup Assistant at the beginning of the setup. I used MA once and spent a long time getting rid of duplicates - you can either do that manually or start over: use recovery (Command + R or Command + Option + R keys) during startup, go to Utilities > Disk Utility, erase your disk and download/install again. While going through the setup, use Setup Assistant - it will port over your one and only user account rather than create another.

My ipad with retina display can't find my epson artisan 730 wireless printer. They are on the same network and printer's wireless connection is excellent. What are the steps to fix this?

My imac won't pick up the printer either. Even after I updated it's software. My ipad is new. Any help would be appreciated. Thanks!

No change. The printer still doesn't show up on my devices even though they are all on the same network. On the printer's connection print out the connection reads Pass and that the network is working correctly. However, then it states "*A router/access point channel conflict has been detected. If you have problems printing or scanning, Improve your wireless network environment." "*If the problems persist, see your documentation for help and networking tips."
I've gone through all the documentation and still can't figure out what the problem is. I've had the router checked out by my building and they claim everything is in order. I have a excellent signal.

Why will IMAP email not send from Mac OS 10.10.1 Yosemite Mail even though it is configured the same as on my old Macbook (and emails are sending just fine on the old computer)?

I can receive but cannot send IMAP email on my 1&1 mail account from Mac OS 10.10.1 Yosemite Mail on my new Macbook Pro. The account is set up the same port, password, username, server name as on my old Macbook and emails are sending just fine on the old computer.
When I hit send on the new Macbook Pro running Yosemite I get this message:
"The connection to host ... on port 993 failed.
Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent."
It shows the server as (offline)
I've tried erasing and typing in the password. I've tried both checking and unchecking Automatically detect and maintain account settings. Still cannot send.
I also have a Gmail account and it is working...

email service uses an Incoming Server and an Outgoing Server. Mac Mail makes access to the Incoming Server(s) obvious, and hides the settings for the outgoing Server(s). A quick and easy way to get access to the Outgoing Servewr settings is to use:
Window > Connection Doctor ...
... then click on the red light for the Server that is not working for you to see its settings.
This web page will make an educated guess about how to set up your Servers, and NO SPAM will follow:
https://www.apple.com/support/mail-settings-lookup/

HDMC restrictions won't let me watch a movie shared on my friend's iTunes computer, even though we are on the same network, and have home-sharing on.

Basically, my friend turned on home-sharing, I can see his movies, but when I try to watch one on my computer through iTunes, I get an HDMC restriction of some kind, and I am repeatedly ask to sign into my iTunes account to authorize my computer (which is already authorized). It isn't making any sense to me.
(I am using OS X 10.8.4).

I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files the error message is could not be opened. The movie's file format isn't recognized. " Any help or are they corrupted

I just used stellar phoenix mac data recovery and it seemed to work but now my files won't open. Even though they are "jpeg, mov" files, the error message is "could not be opened". The movie's file format isn't recognized. " Any help or are they corrupted?

Sounds to me like the file is probably corrupt. If you had hard drive corruption or damage, that could easily result in recovered files not being fully intact. If you were trying to recover accidentally deleted files, it's possible they might have been partially overwritten before recovering. There are never any guarantees with file recovery.
Without more information on the circumstances that led you to try recovery, it's hard to give advice on what to try from here. You could always try another file recovery tool, like Data Rescue 3. Just be sure you're taking appropriate precautions when doing recovery. See Recovering deleted files.

My airport express never connects to the internet only flashes amber even when it's in the same room with the modem.

My airport express only flashes amber even when it's in the same room with the modem.
I want to set it up as a wi-Fi extender.

Your AirPort Express can only extend a wireless network provided by another Apple router if you want the network connection between them to be wireless.
What is the make & model of the wireless device that you are trying to extend with your Express?

My iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

my iPhone 5 has someone in Contacts that is not on my iPad or Mac even though they are all connected to my iCloud account how can I re-sycronise them?

Hello Mr Potatohead,
Thank you for the details of the issue you are experiencing with your iCloud Contacts. I recommend reviewing the sections titled "General troubleshooting," "Troubleshooting with iOS devices," and "Troubleshooting iCloud Contacts in Contacts on OS X Mountain Lion or later (or Address Book on OS X Lion)" in the following article for the issue you described:
iCloud: Troubleshooting iCloud Contacts
http://support.apple.com/kb/ts3998
Thank you for using Apple Support Communities.
Best,
Sheila M.

TS3276 Someone who receives my mail sent from Apple Mail cannot receive attachments or read my email even though they are on a Mac using Safari. How could they be using Safari to receive or read my mail?

Someone who receives my mail sent from Apple Mail cannot receive attachments or read my email even though they are on a Mac using Safari. How could they be using Safari to receive or read my mail?

You can lead a horse to water, but you cannot make it drink. This person receiving my email, while on a Mac with Safari is reading their mail through Safari using Horde--our recent discovery. Why they chose to do that in unclear. The last email we sent, however, was miraculously read and received and the attachment was viewed with no problem after we told them our mail was coming from a Mac thriugh Apple Mail. It seems that telling them that our emails were coming from a Mac and using Apple Mail was enough to make them think that perhaps THEY were doing something not quite right. Thank you both, Level 7 and Level 5.
But thank you especially for the meteorologists in the UK for putting forth the correct routes for Sandy these last days, you probably saved a lot of lives.

OfficeJet 7500 won't print via WiFi anymore even though pings are successful

This is a new OfficeJet 7500 All-in-One that I have been trying to get set up over the weekend but have run into problems.
First here is the system data:
From the EWS printer information page:
Product name: OfficeJet 7500 E910
Product Model Number: C9309A
Firmware Version: EMP1FN1126AR
From the Wireless Network Test Report printed out Jan 23 2012 9:07 AM:
No problems found. Congratulations on the successful setup of your wireless printer.
Diagnostics Summary
Wireless On: Pass
Wireless Working: Pass
Network Name (SSID) Found: Pass
Security: Pass
Printer Settings Consistent with Wireless Router Settings: Pass
No Filtering: Pass
Connected: Pass
Signal Quality: Excellent
Other networks detected matching your network name (SSID): No
Wireless Networks Detected: 10
Disconnect count total: 32
Disconnect count (last hour): 0
Disconnect count (last 24 hours): 5
Channel: 1
Configuration Summary
[Shows correct network name]
Hardware Address (MAC): [will report if it is needed]
IP Address: [It is static and working--pings are successful]
Configuration Source: Manual
Communication Mode: Infrastructure
Authentication Type: WPA-PSK
Encryption: Automatic (AES or TKIP)
The Network Configuration Report concurs with the info above and also shows that the nearest three 802.11 networks are at least five channels away from mine, but the fourth nearest one (with a signal value of -83: mine is -21) is the same as mine (channel 1).
The computer I'm using is a MacBook running OS X 10.6.8
Things I have done:
Confirmed that MAC filtering is disabled.
Tried to figure out the router firewall. As far as I know, it is ordinary, and there are no other firewalls installed anywhere. I don't know how to determine if this is a firewall issue.
Rebooted everything many times, being sure to turn the router back on before the printer.
Uninstalled and reinstalled via USB cable the full driver package downloaded from the HP website.
Assigned the printer a static IP address.
Changed the channel in the router.
Disabled and re-enabled Bonjour.
Searched the forums.
The problem I'm having is that when the print queue says that the printer is ready and I send a print job, it looks for the printer a few moments and then says that the printer is offline. Nor can I print from my iPad or iPhone (although at first I could). At first I discovered a workaround by turning off the WiFi radio on the printer and then turning it back on, and for a very short time (a minute or two) after that, the printer would show up in the queue as "connected" and the job would print. This workaround no longer works. I don't know if any of the changes I made correspond with that.
Rebooting the printer is another workaround I discovered that continues to work, but only for a few moments. If I send a print job right away or a job is waiting in the queue, it will print it right after I turn the printer back on, but then everything goes haywire again. Rebooting the printer with the HP Utility window open produces alternating popup windows reporting attempts to connect to the printer and then reporting that it can't connect. They alternate at a sort of frenzied pace for a minute or so and then the "can't connect" popup stays. After a while, if the HP Utility window stays open, the frenzied popups return .The rest of the time the HP Utility says the printer is not available, even when pings are successful, even when I can access the EWS, and even when the printer is actually printing a job.
I can't seem to figure out what Bonjour is or what it does despite reading about it on the Apple site. Here is how it has been behaving: When I reboot the printer it shows up on the Bonjour list, but when I click on it there, it disappears and a Safari popup says that it can't find that printer server. Disabling Bonjour seemed to change nothing, and re-enabling it seemed to change nothing either.
So that's the data. Thanks in advance to whoever can shed some light.

Hello Sindigirl,
Thanks for the detailed information. And from that information, I can allready see that we are dealing with a intermittent bonjour connection. Bonjour is the protocol that all apple systems work with, they have the option to automatically detect new devices in your network.
From what I can see, you did about everything humanly possible to resolve the issue. If however the router that you used always has worked fine and did not cause any network issue's whatsoever, the giving the router a powercycle should often resolve the issue if it is a bonjour compatible router, if possible, please report the manufactuar of the model that you have and its model number.
For a workaround so that you can at least print you can use the following steps. Please note however, that scanning will not work with the workaround, since this is bonjour dependant.
[1] Go to Apple/sys. pref./Printer and faxing.
[2] Click on the[+] to add a printer
[3] Instead of [Default] in the upper tab, select [IP].
[4] Switch LPD (line printer deamon) to HP Jet Direct Socket.
[5] Fill in the printer IP adress at the the Option [IP]
[6] Leave the printing queue blanc
[7] Rename the printer [Should have the IP adress as name at the moment]
[8] Leave location blanc aswell
[9] Select [Add printer software] If a list pops up, the use the filter to lookup the 7500 driver, if found or allready reported then click add printer.
You can now print without any issue via direct IP printing. Please let us now what router brand and model you got.
Sorry for any typo's.
Kind regards,
van Baardewijk

HELP!! iPod won't recognise some MP3 files even though they're in iTunes

I downloaded a bunch of language lessons - all 120 of them! Problem is that of the 120, about 30 will not export from iTunes to iPod. I've updated the tags, swapped around the files. Nothing is working.
For example in the first folder there are 30 MP3 files, but only 23 will migrate across to iPod. Yet I can play all of them on the computer, but not on the iPod, because it won't even recognise the 7. I've looked at the file info etc .. and its exactly the same for all 30.
I have organised all files into a playlist, and I can easily play them from the computer, and they're all there. But 30 or so are missing on the iPod. Hmmmm??
Any clues?

Hey atlangley,
Thanks for the question. It may be that these songs did not download fully, or correctly. The best troubleshooting step may be to delete the songs from your library, and re-download using iTunes in the Cloud (if available in your country).
For more information, see the following:
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Thanks,
Matt M.

HT3275 My Mac gave me a message saying that I had to create a new back up.I did this and I have lost a year's worth of back-ups.The crazy thing is that on my probook I still have them even though it is using the same time capsule.Any ideas if I can retrie

On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups. The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule. Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac? Any help gratefully accepted! Thanks

cafranklyn wrote:
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups.
You might find useful advice on this Web page: Time Machine Troubleshooting, particularly item C13.
The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule.
Not necessarily. Each Mac using a particular Time Capsule has its own set of backups that are independent of those of any other Mac.
Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac?
Why are those backups so important to you? My advice is to move on and live without them.

HT4796 Migration assistant is telling me that it has lost connection with my Mac and to ensure they are on the same network. They are, and an ethernet cable is plugged into them. What do i do?

Migration Assistant has been running since yesterday evening. My Dell is now telling me that its trying to reconnect to my Mac and to ensure they are both using the same network. I have an Ethernet cable plugged in them and they are both on the same WiFi. What can I do?

Hello Wyodor,
thanks for your reply on my question.
You are wright the index file is 308 KB.
And offcourse that I delete my files and documents is not an Iweb problem, but because my English is not that good, that I thougt I try to tell the whole story, and hope people can read trough the lines.
Why I didn't use Iweb to upload to the server is because the server company recommanded to use file zilla. And I am a nobody with this kind of things, so I did exactly what they tell me to do.
No, i did not make a backup of Iweb and the domain file, but reading other messages on this forum showed me that I can maybe try to make empty the cashfile (?)
and otherwise I have bad luck and have to make my website again. Offcourse I have a lot of examples from all the pages (copied from the local map to my USB stick) and my website is aprox. 15 Mb, (not so big) so it will cost me a few nigths.
But I'm still hoping on a miracle :-)
greetings Lasource

Purchased apps won't appear in iTunes, even though they are in my account

Hi.
I switched to Windows 7 (clean install), installed iTunes and my purchased iTunes apps won't show up, neither in the library nor in the left hand column where you can sync with the ipod (touch). And yet the programs do appear on the list of purchased programs when I look into that on my account.
One thing is peculiar: iTunes states that this is my 3rd of 5 allowed PC's (and it used to say my 2nd of 5 while running the same PC with Vista).
Is there any way to re-get these programs (and updates!) back active?
Thanks in advance,
Hans Timmermans

Did you back up those apps before you did the clean install of Windows 7 and then copy them back into iTunes? If not, then they won't be there on the system so they won't show up. You need to either restore those apps from your backup or go through the purchase process again for each app; if you purchased them once, you won't be charged a second time even though it will look like it will until you actually download.
iTunes states that this is my 3rd of 5 allowed PC's (and it used to say my 2nd of 5 while running the same PC with Vista).
This is often the case when you reinstall the OS without deauthorizing the computer from the iTunes Store first. Take a look at this Apple support article; it may help:
One computer using multiple iTunes Store authorizations

Script Alert: can't find .js files even though they're in the folder that the program looked in to?

I'm new to the whole After Effects community and I am currently using it for a project.
I followed a tutorial by Mt. Mograph on youtube and I downloaded the script "Ease and Wizz".
I have it as a panel and all, but every time I attempt to apply my desired expression, a popup box says that there is a script alert and it can't find the file for the expression.
Is there something that I'm doing wrong? I have tried to remove the script and download it again, but nothing has worked for me.

Try to copy "easingExpressions" folder that came with the script into this folder:
C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\Scripts\ScriptUI Panels\

My mac won't find my express wirelessly even though they are in the same room?

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