My mac won't read my DVDs it just spins and ejects them.

I don't know how to fix this problem, I've been doing workout videos everyday for the past week but yesterday my DVDs just stopped working. It spins and never reads it, then ejects it. I tried to call and talk to somebody but you have to pay to get advice. I don't know if I should take it into the store or if I can easily fix it. I've only had my mac for a year and a half and its been having all kinds of trouble lately.

Try a drive cleaner.

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"Mac Help" no longer works. It just spins and spins and spins.

Today my Mac Help stopped working. I open Mac Help, type in a query, and it just spins and spins an dspins an never returns a result or fails. For the life of me I can't figure out what is wrong. Any ideas?

Phillip,
Troubleshooting Help Viewer by Dr. Smoke may be "Helpful."
;~)

My mac won't read my dvd. It says its blank although I know its has 4GB worth of photos. Anyone know how to read this dvd ?

I am new to I Mac and my photo dvd which has 4GB of photos on it wont play in the mac. It says that the dvd is blank ??. The dvd was closed when I last used it on my windows machine and I can still read /view the photo if I load it up on the windows PC. Anyone have any ideas OR am I missing something obvious.
Regards

It sounds like the file format extension that the photos are encoded in might not be native to Apple's OSX. You might download a 3rd party application such as VuePrint to your iMac, which is capable of opening all common image formats.
Does Windows on your PC tell you what format the photos are encoded in? .Jpeg, .Tiff, etc.?
Hope this helps

Won't read the DVDs I just made.

OK! I know I did something stupid. I needed hard drive space so I burned about 60 gigs to DVDs and then deleted the files from my harddrive.
But now when I put a DVD in. The computer sees the DVD, Adobe Bridge in Photoshop sees all the files, but when I try to open an image it says that it is not a jpeg file that photoshop can open.
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I have used a version of this software to recover pictures from a corrupted memory card. This one is supposed to be for all forms and not just memory cards. They have a download preview that you can see what they can recover before you ever purchase. I wish every product was like that.
http://www.mediarecover.com/imagerecoverymac.html
I hope you can recover without purchasing anything but if not I hope this works.

12" won't read Cds, DVDs OK both internal and external optical drives WEIRD

Very strange one.
12" 1Ghz, 1.25gb RAM - Combo drive - 10.5.4; Great condition.
No CDs mount, Audio, CDR all dyes. No mounto at all.
DVDs mount and play fine, shop bought films data on DVD-/+R, all OK
The above is true for the internal Matshita combo drive and for two other external Lacie d2s
One Firewire and one USB both exhibit the same behaviour.
Finder Preferences are ticked to mount both DVD and CD.
Please solve this one, I am going slightly mad. It doesn't make sense to my mind
Cheers all!

Hello HankMossop,
I would recommend taking a look through the following article for some useful troubleshooting steps that can help get your SuperDrive working.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Cheers,
Allen

My mac won't read my adobe creative suite master collection disc 1 what do I do?!

My mac won't read my adobe creative suite master collection disc 1 what do I do?!

Which version?
You could download the installer file from Adobe and install from that instead but it's a big file (6+ GB).
Download and Installation Help

My mac won't read my external harddrive's videos that I took with my Nikon. Half the videos won't play, and those are .avi files. WHY won't they play anymore and how can i retrieve them?

My mac won't read my external harddrive's videos that I took with my Nikon. Half the videos won't play, and those are .avi files. WHY won't they play anymore and how can i retrieve them?

What exactly is your problem? Is it, (a) your Mac doesn't read your external disk, or, (b) you can't retrieve your videos, or, (c) you can't play them, or, (d) you were able to play them at one point, but not any more.
What version of Mac OS X are you using, what app are you trying to play your videos with, what happens when you do, and what error messages, if any, do you get?

I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing.

I Mac is not reading from DVD drive. Disk will insert, then some noises but after a few seconds, nothing. I am trying to install Broterh printer disks. Any ideas? I am on Mavericks.

Reset the NVRAM/PRAM and Reset the SMC, then try again.

DVD/CD-RW drive won't read a DVD+R/DL disc

Hi,
Has anybody had problems with reading a DVD+R/DL disc on a Macbook with a MATSHITACD-RW CW-8221 revision GA0J drive. A client sent me a Fuji 4X (manufactured by Ritek) DVD+R/DL disc with about 5.43G bytes of data.
I know the drive on my Macbook can only burn CDs, and that seems OK. It is supposed to be able to read any DVD format, though write any DVD format. Commercial DVDs and single layer DVDs seem to be OK, but the DL dvd just spits out after a few seconds. I get the same reaction in Windows vVsta on the Macbook, installed with Bootcamp.
The same DVD+R/DL disc reads just fine on an Acer 3680 notebook with a cheap CD-RW/DVD pop-out style drive. Nero's utility prrogram, on the Acer, says the DVD+R/DL is OK, but notes it is not finalized - which it isn't supposed to be - as the client is planning to add more data in another session. Based on what I've read on OSTA.org's web site, the +R format (unlike the -R format) should be transportable between disc readers without needing to be finalized.
I am glad I have an external hard disk drive to read the files on the Acer and move them to the Macbook.
Has anybody else run into this and/or found a flash update for the Macbook's optical drive?
Bill

Have the same problem. I've spent last day to find the cause of this problem, but I still have no ideas how to make my MacBook C2D read DVD-R DL DVDs. I was trying to read blank Verbatim DVD-R DL 4x and Verbatim DVD-R 8x filled with data but both are still just spits out after 15-20 seconds. And during spinning the disc MacBook's optical drive emits a few beeps (very quiet but easy to hear).
Sory for my english it's not my native language

I have OSX 10.7.5. I loaded Powerschool, this sent me to oracle to load java 7, now powerschool won't laod, java 7 logo just spins. I contacted orgacle live help, said it was a mac problem that they could fix for $75. Any help would be wonderful. MT

I have OSX 10.7.5. I loaded Powerschool, this sent me to oracle to load java 7, now powerschool won't laod, java 7 logo just spins. I contacted orgacle live help, said it was a mac problem that they could fix for $75. Any help would be wonderful. MT

Pearson put out a tech note on this today - the new versions of Java are what's causing the problem. If you can use Time Machine to rollback java prior to a java 7 or 1.6.0_37 version that will get you going again. I've been searching for hours for a place to download the older version but it seems Apple's site and Oracle all only have the latest release. Still trying to see if I have a copy downloaded on a system that hasn;t been updated to copy off to a network drive or usb and install the older version on to systems.
PowerSchool Tech Notes
PowerTeacher Gradebook and recent Mac OS X Java update
An update to Java for Mac OS X was released on October 16, 2012. An issue has been identified with this Java update (Java for OS X 2012-006) which prevents teachers from launching PowerTeacher Gradebook.
Teachers using PowerTeacher Gradebook should avoid taking this Java update to version 1.6.0_37 until notified that PowerTeacher Gradebook has been certified with this latest version of Java 1.6 for Mac OS X. PowerTeacher Gradebook will continue to work on Mac OS X workstations with Java version 1.6.0_35.
Additional communication will be provided once a workaround is identified or an updated version of PowerTeacher Gradebook is available.

My mac won't charge when it is plugged in and.....

my mac won't charge when it is plugged in and also sometimes seems to over heat. can someone help me anyone eles have this problem, i chose to buy a mac over a pc because they are not supposed to have any problrms.

It's still on warranty then. Just head on down to your local Apple Store, with your charger. You could have a bad power supply in the MBP. Or a bad charger. Either way, they'll get fixed for free.
But before you do anything, just try a couple of things that might help, though no guarantee.
http://support.apple.com/kb/HT3964?viewlocale=en_US

Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.

Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.

Hi cybertoof,
Welcome to Apple Support Communities.
It sounds like you're seeing a startup issue with your Mac, it's booting to a gray screen with an Apple logo. Try the suggestions in the article linked below, they will resolve most issues related to starting up your Mac.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
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Help! Mac won't start. I hear the ding and see the apple logo but the bar below it never goes further than an inch before the screen goes dark. I have tried unplugging.

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Hello Templemeads,
Thank you for using Apple Support Communities.
For more information, take a look at:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/ts1367
Have a nice day,
Mario

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Hello MeganSugarBear,
The following article provides some useful troubleshooting steps that can help get your Mac started up again.
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http://support.apple.com/kb/TS1367
Cheers,
Allen

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What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit? http://support.microsoft.com/kb/827218 What is the version of Internet Explorer installed on your computer? In Internet Explorer go to Help -> About Internet Explorer. P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

My mac won't read my DVDs it just spins and ejects them.

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