My mac won't recognize my iphone backup file

Help -
Here goes -
1 - My Iphone crashed.  Would not reboot.  Took it to Apple store, they told me my only solution was to restore.  The phone was in a crashed state for 4 days.
2 - I restored the phone, and began process of restoring from a backup listed on ITunes.
3 - Just as the process was getting started, My phone started beeping, it was receiving messages - (Since it was crashed for three days, and just restored, all the texts and notifications which were sent during that time began arriving on my phone.) - I realized instantly that if I proceeded with the restore, I would lose all the new data and texts which had just come in, so I halted the restore process. 
4 - After reading the texts, I began the restore process again, BUT THE FILE DATE I NEED IS NOT SHOWING UP IN MY ITUNES ANYMORE -
5 - I went to the back up file folder, and it is still there... HOWEVER it is NOW dated today, at the time I started the back up - and the files say they are all modified on the same day and time.
So my questions are -
A - is there any thing I can do to figure out why ITunes is NOT reading the file any more -
B - Is there a way to manually get the files I need out of the back up and restore them to the phone.
Help me Obie Wan Kenobie.... You are my only hope-
Thanks, Will

swingingdc wrote:
I can't get my MacBook Pro to recognize my new iPhone 4. I installed new software (Snow Leopard) because mine was too outdated to work with the iPhone 4 I guess. Help!!
what happens when you open iTunes and connect the phone to the computer?

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