My Mac won't recognize my iPod shuffle 2nd generation

My Windows recognizes my iPod with no problem. But, whenever I plug my iPod into my Mac, nothing happens. I've tried resetting it, restoring it, I've restarted the computer and iPod, I've installed programs that may help the Mac recognize the iPod... and still nothing happens. I've read online that it could be useful for me to reformat the iPod from Windows to Mac but I have to do this through restoring it, which doesn't work. I've uninstalled and reinstalled iTunes. I don't know what else to do... does anyone know how to fix this?

At this point I'm not really sure what exactly was the cause of the error (and I suspect neither the Apple staff knows), but I can definitely confirm that the solution I've tried works. The idea is to basically be able to plug the iPod Shuffle 2G without opening iTunes, and then reformat completely the iPod from scratch using the Disc Utility tool. The only way (or at least one way) to do that is to launch the Mac in safe mode. These are the steps I followed, taken from user JWA:
"+I fully charged my iPod 2nd Gen with portable charger. Then connected to my shut down Mac.+
+Booted into into safe mode (hold down the shift key on startup). This will not allow iTunes to start with the iPod is connected. My iPod did not show in the finder, this I think is a good thing. I started "Disc Utility" and erased my iPod.+"
"+I restarted my Mac, iTunes started up and suggested I restore my iPod, when I clicked Restore the finder then didn't like the format and I ignored that dialog box. To my delight, the next box wanted me to name my iPod and I started with a fresh iPod and all is well. I hope this helps!+"
Like I said, I'm not sure if the issue is actually with the MS-DOS FAT32 format or something else, but reformatting the iPod seems to fix the problem. Just make sure that when you launch the Disc Utility tool in safe mode, that the iPod shows up as one of the drives. If not, remove it and put it back in the dock. It should show up as a drive. Then you can erase it.
Good luck!

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Hi SultanAshraf,
Welcome to Apple Support Communities.
It sounds like there is an issue with your iPod shuffle being recognized by iTunes on your Mac. Try the suggestions in the in the troubleshooting assistant below, they will resolve most issues like the one you described.
iPod shuffle (2nd generation) Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/shuffle2gen/#
I hope this helps.
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http://support.apple.com/kb/TS1538

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how can i go back to the first track on my ipod shuffle 2nd generation?
the first tracks in my shuffle-playlist are my new podcasts, at second place is my current audiobook, sequentially the music is listed.
the podcasts and audiobooks are marked with the tag "not play while shuffle play". so that works fine. if a shuffle my songs, it only plays the music.
but if i want to go back to the beginning of the list, because of listening to my audiobook or podcasts, it won't work unless i skip to my hundreds of songs or reconnect it with my computer. even if i turn off the ipod it won't start from the beginning of the playlist.
that ***** a little bit. is there a trick, to go back to the first track?
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how can i go back to the first track on my ipod
shuffle 2nd generation?
the first tracks in my shuffle-playlist are my new
podcasts, at second place is my current audiobook,
sequentially the music is listed.
the podcasts and audiobooks are marked with the tag
"not play while shuffle play". so that works fine. if
a shuffle my songs, it only plays the music.
but if i want to go back to the beginning of the
list, because of listening to my audiobook or
podcasts, it won't work unless i skip to my hundreds
of songs or reconnect it with my computer. even if i
turn off the ipod it won't start from the beginning
of the playlist.
that ***** a little bit. is there a trick, to go back
to the first track?
imac
g5 2,1 ghz Mac OS X (10.4.8)
Here's how: Turn it OFF and switch to play-in-order mode. Now turn it back on and press PLAY. IF it's not playing the first track, press PLAY 3 times quickly...that should get you to the beginning of the serially playable content on your Shuffle.

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Hello!
I have a problem connecting my Ipod Shuffle 2nd generation to my Windows 8 based laptop. The computer doesn't recognize the Ipod and issues an error message saying 'USB device not recognized'. I tried uninstaling ITunes(latest version) and all other Apple software and reinstaling it back again, checked my USB hubs in the 'Device Manager' section of the Control Panel, you name it.
I could really use some help solving this.
I've turned to the troubleshooting section in Apple Support but it has nothing concerning situations in wich the device isn't even shown in the 'My Computer' folder.
Help a brother out, will you???

Found a solution in another forum http://en.kioskea.net/forum/affich-63733-ipod-not-detected-on-computer (a few posts down).
It was for an IPOD so you can see those details in the link.
Found how to reset a shuffle and inserted it into these instructions - did not have to follow his last steps.
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- Plug Shuffle into usb.
- Then you must reset your shuffle
To reset iPod shuffle:
Disconnect iPod shuffle from the computer (if connected).
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Disconnect iPod shuffle from the computer (if connected).
Move the switch on the iPod shuffle to the OFF position. Note that when iPod shuffle is off, the green stripe by the switch is not visible.
- Start computer and it should install the usb driver for the ipod automatically.
- Your i pod will say do not unplug so don't. then open itunes and it will be there.
I did not have to do these thing below – did not get error message and shuffle was displayed in Itunes. / LMc
Just remember to not only eject ipod from itunes but stop usb.
Go to the program icons near the clock and right click the usb icon and "safely remove hardware" will appear and click it.
Stop it and select "apple ipod".

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I have the same problem with my ipod.
It doesn't flash any lights and ive tried all of these ways too.
Ive had it for less than a year and I won my ipod so I dont really know if i can go to the apple store and they'll fix it for me.
**Also would they do it or would I have to pay, and have the box, and papers?**
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Did it previously work properly and reliably with this computer? If it did, and it does not now, and nothing else has changed, such as connecting new USB devices to the computer, or using the shuffle through a USB hub (instead of connecting it to a direct USB port on the computer), then it may be a problem with the battery. A 2nd gen shuffle would actually be about 5 or 6 years old at this point.
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A third-party place like the following will replace your battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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My Mac won't recognize my iPod shuffle 2nd generation

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