My MAC won't recongise our new Ipod 5. Every time I try to update iTunes it says I need a newer version.
My MAC won't recognise our new Ipod 5. Everytime I try to update iTunes it tells me that I need a newer version.
Uopgrade your MacBook Pro to OSX 10.6.8 or higher so you can run the newest iTunes. Snow Leopard discs cost about $20 from Apple online (not available in retail stores).
Similar Messages
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I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
Recently got the new IPad. Every time I try accessing the iTunes store, I get the error message, 'cannot connect to the iTunes store'. Am unable to proceed beyond this. Any suggestion?
I bought it in Thailand and am using it in Kenya.I have the same issue. How did you solve it?
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I have a ipod 3rd generation when i try to update it its says i have the latest version
i have a ipod 3rd generation when i try to update it its says i have the latest version
Look at the back of the iPod. In the text below the engraving, look for the model number. The 2nd generation iPod touch is model A1288, and 3rd generation iPod touch is model A1318. If you have a second-generation iPod touch, the last release of iOS is can run is 4.2.1.
Regards. -
Can't find itunes.msi file also bonjour msi file
ive tried to uninstall itunes /bonjour/apple ect its says the installation source for tis product is not available. verify it exists,to accessit
i have a ipad2 / iphone 4/ and also a ipod and the software on my computer keeps freezing
can you help
Petehey ppl
the problem is tht it half way thorugh the process of update itunes, than a windows come up said couldn't find itunes.msi. i have try looking for it but i can't find it. i don't know what to do???
thank
spider1986 -
Hi
I have MacBook Air , yesterday I tried to use FaceTime but it won't even connect I keep getting this message " please check your network and try again later " my network work perfectly with everything . however FaceTime works on my iPad . can someone please help me with this problem .
thank youFaceTime, Game Center, Messages: Troubleshooting sign in issues
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Help
Process: Kerbal Space Program [670]
Path: /Users/USER/Downloads/*/KSP.app/Contents/MacOS/Kerbal Space Program
Identifier: unity.Squad.Kerbal Space Program
Version: Unity Player version 4.0.1f2 (4.0.1f2)
Code Type: X86 (Native)
Parent Process: launchd [162]
User ID: 501
Date/Time: 2013-03-09 19:08:53.581 -0500
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report: 3187 sec
Crashes Since Last Report: 33
Per-App Interval Since Last Report: 78 sec
Per-App Crashes Since Last Report: 33
Anonymous UUID: 863873FF-CA43-584D-B65E-4B1E0DBE0613
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000008c
VM Regions Near 0x8c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Downloads/*/KSP.app/Contents/MacOS/Kerbal Space Program
__TEXT 0000000000001000-0000000000bb6000 [ 11.7M] r-x/rwx SM=COW /Users/USER/Downloads/*/KSP.app/Contents/MacOS/Kerbal Space Program
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 unity.Squad.Kerbal Space Program 0x009f2863 operator delete(void*, void*) + 8465519
1 unity.Squad.Kerbal Space Program 0x009f01a5 operator delete(void*, void*) + 8455601
2 com.apple.AppKit 0x949cae09 -[NSApplication _modalSession:sendEvent:] + 552
3 com.apple.AppKit 0x949cb173 -[NSApplication _realDoModalLoop:peek:] + 334
4 com.apple.AppKit 0x949cb404 -[NSApplication _doModalLoop:peek:] + 67
5 com.apple.AppKit 0x949cb5c5 -[NSApplication runModalForWindow:] + 198
6 com.apple.AppKit 0x949bcaa6 -[NSAlert runModal] + 212
7 com.apple.AppKit 0x946c65ff __54-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_0 + 1351
8 com.apple.AppKit 0x946c607c -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 82
9 com.apple.AppKit 0x946c6007 -[NSPersistentUIManager promptToIgnorePersistentState] + 204
10 com.apple.AppKit 0x9477cf76 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 188
11 com.apple.AppKit 0x9477ce85 -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 211
12 com.apple.AppKit 0x9477cd8a -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 730
13 com.apple.AppKit 0x9477c8b4 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 378
14 libobjc.A.dylib 0x90768628 -[NSObject performSelector:withObject:withObject:] + 77
15 com.apple.Foundation 0x9290f23a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_0 + 121
16 com.apple.Foundation 0x9290ed91 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
17 com.apple.Foundation 0x9290eb8e _NSAppleEventManagerGenericHandler + 173
18 com.apple.AE 0x99939535 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 331
19 com.apple.AE 0x9990f9de dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
20 com.apple.AE 0x9990f89d aeProcessAppleEvent + 318
21 com.apple.HIToolbox 0x999e1e48 AEProcessAppleEvent + 100
22 com.apple.AppKit 0x94778ddd _DPSNextEvent + 1655
23 com.apple.AppKit 0x9477826c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
24 com.apple.AppKit 0x9476e6cc -[NSApplication run] + 855
25 com.apple.AppKit 0x947116f6 NSApplicationMain + 1053
26 unity.Squad.Kerbal Space Program 0x009f095f operator delete(void*, void*) + 8457579
27 unity.Squad.Kerbal Space Program 0x0001d29d 0x1000 + 115357
28 unity.Squad.Kerbal Space Program 0x0001d1cc 0x1000 + 115148
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99d7b9ae kevent + 10
1 libdispatch.dylib 0x93d49c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x93d497a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x99d7b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x924eb04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x924eae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x924d2cca start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99d7b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x924eb04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x924eae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x924d2cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99d7b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x924eb04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x924eae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x924d2cca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x99d7b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x924eb04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x924eae19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x924d2cca start_wqthread + 30
Thread 6:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x99d787d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99d77cb0 mach_msg + 68
2 com.apple.CoreGraphics 0x91b43230 _CGSSynchronizeWindowBackingStore + 131
3 com.apple.CoreGraphics 0x91aef86d _CGSLockWindow + 3142
4 com.apple.CoreGraphics 0x91aeea46 CGSDeviceLock + 313
5 libRIP.A.dylib 0x95534881 ripd_Lock + 62
6 libRIP.A.dylib 0x9553b70a ripl_BltImage + 408
7 libRIP.A.dylib 0x9553b30f ripc_RenderImage + 259
8 libRIP.A.dylib 0x95543f71 ripc_EndLayer + 893
9 com.apple.CoreGraphics 0x91b309c7 CGContextEndTransparencyLayer + 89
10 com.apple.AppKit 0x94986e52 -[NSButtonCell(NSDefaultButtonIndicatorPrivate) heartBeat:] + 2707
11 com.apple.AppKit 0x949863b5 -[NSControl heartBeat:] + 43
12 com.apple.AppKit 0x949862fe -[NSWindow(NSWindow_Theme) heartBeat:] + 159
13 com.apple.AppKit 0x9495deed -[NSUIHeartBeat _heartBeatThread:] + 1295
14 com.apple.Foundation 0x929461d8 -[NSThread main] + 45
15 com.apple.Foundation 0x9294615b __NSThread__main__ + 1396
16 libsystem_c.dylib 0x924e8557 _pthread_start + 344
17 libsystem_c.dylib 0x924d2cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0151f8d0 ecx: 0xbfffe694 edx: 0x00000000
edi: 0x00000000 esi: 0x0415f1c0 ebp: 0xbfffeba8 esp: 0xbfffeb90
ss: 0x00000023 efl: 0x00010246 eip: 0x009f2863 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000008c
Logical CPU: 2
Binary Images:
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0x9a52d000 - 0x9a52fffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a530000 - 0x9a540ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9a541000 - 0x9a64cff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a6a7000 - 0x9a6b3ffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9a6b4000 - 0x9a71cff7 com.apple.framework.IOKit (2.0.1 - 755.20.4) <12C97562-CBBD-3255-A998-28A341128FC8> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 757
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=134.2M resident=42.4M(32%) swapped_out_or_unallocated=91.8M(68%)
Writable regions: Total=135.1M written=2752K(2%) resident=20.1M(15%) swapped_out=0K(0%) unallocated=115.0M(85%)
REGION TYPE VIRTUAL
=========== =======
.mdb_debug_info 4K
ATS (font support) 31.9M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 492K
CG image 12K
CG shared images 1216K
CoreServices 1836K
MALLOC 73.5M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 7224K
Stack 67.0M
VM_ALLOCATE 16.1M
__DATA 6556K
__DATA/__OBJC 68K
__IMAGE 528K
__IMPORT 16K
__LINKEDIT 30.8M
__OBJC 1588K
__PAGEZERO 4K
__TEXT 103.4M
__UNICODE 544K
mapped file 121.6M
shared memory 308K
=========== =======
TOTAL 464.3M
TOTAL, minus reserved VM space 464.3M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3 -
Also I've tried restarting my computer many times and it still says the same thing...
Anyone know how I can fix this?
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It is really frustratating me, as ALL my Apps are really out of date. Please help.
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards. -
I get error every time I try to update my iTunes to 11.5.2 on my mac mini w/lion
I get an error message every time I try to update ITunes on my mac mini 10.8.3 while connected to the ap store....help?
You should probably post this in the iTunes forum to get a better chance of answers.
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I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!
You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store
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I just got a Mac Book Air and am trying to download a movie, but every time i try to download it it says error 8003 and will not download the movie.
Hello skiier4life,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are receiving error 8003 in iTunes when trying to download content from the iTunes Store, please follow the troubleshooting steps in the article linked to below as error (-50) is the same as error 8003.
iTunes Store: "Error (-50)" when downloading purchased content - Apple Support
Cheers,
Alex H. -
TS3297 every time I try to download iTunes in my new computer it shows me an error message
Every time I try to download iTunes in my new computer it shows me an error message that says The installer has insuffucuent privileges to acces this directory C:/program files (x86)/iTunes. The installation cannot continue. log on as administrator or contact your system administrator.. retry or cancel and it doesn't le me go forward than this I have already contact HP and we fixed it I mean we installed iTunes 64 bit, but the minute I put my iPhone to sink it it says that I dont have the new version of iTunes whici I've just already installed..this problem has been like this for more that 3 months I need an assitance because my phone really needs to be sink because it is acting weard and slow... Other than that my husband and I are thinking seriously change our iPHONE 4S for samsung phones with less probles instead of buying the new iPhone 5 because of this dull reason...Thank you for your help!
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
How do I create a new Apple ID every time I try apple says I can't because that email has been taken I've done it multiple times please help me
An email address can only be associated with one Apple ID at a time. You will have to remove it from the other ID or use a different email address.
http://www.apple.com/support/appleid/ -
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA
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