My mac wont get passed the grey screen with the apple logo and the timing circle, please help
My macbook wont get passed the grey screen, I rebooted it, any suggestions?
Work your way throught this knowledge base article:
Gray screen appears during startup
http://support.apple.com/kb/TS2570
MacBook Pro, Mac OS X (10.6.7), 2.4GHz IntelCore i5 320 HD 8GB RAM
Similar Messages
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My mac starts up in a white screen with a loading bar and a loading circle please help
My mac starts up in a white screen with a loading bar and a loading circle please help
I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed: OS X: About OS X Recovery - Apple Support
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my 27 inch 2011 iMac is not boting up, the cumputer is stuck on a grey screen with no apple logo or spinnign wheel. The iMac is not giving power to the keyboard as it is not ligthing up the caps lock botton when pressed.
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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Older model iMac. Grey screen, no tones, apple logo and spinner, then shuts down. Tried all greyscreen tips on Apple Website. Do not have start up disc. Do not know what OS it runs. Suggestions?
Since you don't have a startup disc you haven't done ALL of the tips on this page http://support.apple.com/kb/TS2570
I don't know what you've done but you need to follow the tips listed and that could include possibly erasing and reinstalling the OS. Older model iMac does nothing to help us understand what you're working with. You can call Apple and provide them with your serial number and for a fee they'll ship you a set of original install discs or you could possibly use Snow Leopard which you can get for $20 here http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
You can enter the serial number here for specs on the iMac http://www.everymac.com
And if you don't know where to find the serial number see here http://support.apple.com/kb/HT1349 -
I am going to sell my second generation ipod touch, so i resetted it to factory defaults. It said it would take up to an hour, and i patiently waited. But when the black and white loading bar completed, the ipod went to the black screen with an apple logo on it. Sounds about right, right? But now, there is a processing circle on top of the logo, but the circle spins once, and stops at about halfway to the bottom. It just stays there, and about every half to one hour it becomes a white screen and starts all over again. (not the loading bar part, just the circle). I've tried holding the power and the home button, and it works, but it just goes back to the circle screen with the apple logo. HELP PLEASE?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
Sorry, I am going to back out of this because I nor you know what it was you installed. Hopefully, someone else will chime in here.
GOOD LUCK! -
Please HELP, Stuck on grey screen with Old Apple Logo in it
Hi , my computer froze today and when I tried to reboot the hard drive starts but stays on a grey screen with a small folder in the middle with an Apple logo in it.
What should I do, all suggestions welcome!Hi, and welcome to Apple Discussions.
Here are links to a couple of articles on recovering from the flashing question mark folder:
http://docs.info.apple.com/article.html?artnum=58042
http://www.bombich.com/mactips/openfirmware.html
I hope something there helps. -
Black screen with white apple logo won't go away! Help please.
Last night I turned theipod completeley off and restarted it. The black screen with the white apple logo came on and hasn't went of since.
I've tried everything I could find in the forums and on the support page.
iTunes will not recognize my ipod which has continously tried to start up again every 5 minutes.
I don't know what more to do, ANY help would be greatly appreciated.
Thanks
DanaI did try that. When I do that the red slider bar to turn the ipod off doesn't come up.
Its still trying to reset itself but won't go any farther than the black screen with white apple.
Thanks -
When my wife's Mac Book Pro was being updated to the latest version of OS X the laptop locked up at a grey screen with the Apple icon and status bar. Is there any way to recover the data and complete the install? I have not tried anything yet because of the data issue. I am not sure which OS X version as I did not install the software.
Used Macs of every description are always available on Ebay and Craigslist and from a plethora of online used-Mac resellers. Apple sells refurbished late-model Macs at 10-20% discounts with a new-computer warranty and the opportunity to extend the warranty with AppleCare.
http://store.apple.com/us/browse/home/specialdeals/mac -
hello everyone, as I have stated above, I have an Iphone 4G realtively new, just 3 months of use. I've never dropped it, nor got it wet. The problem is that the screen just one day went black and displays the apple logo, when I do the recovery mode everyway possible the screen shows the itunes link but the pc doesn't acknowledge it.. I've tried on many pcs (windows and mac) and none respond because the device is not shown on itunes it just says "driver not found"
please what to do???Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other. -
IPod Stuck on the Black screen with White Apple logo
Last night, my iPod suddenly stopped working after I restarted my PC with the iPod still connected to it. It's now stuck on the Apple Logo screen and keeps on making hard drive noises, as if it's constantly being reset.
I tried doing the Select+Menu button reset multiple times, and tried restarting my computer, connecting the iPod to different power sources, etc.
I'm unable to do a system restore because the iPod won't connect to my PC.
ANY help would be greatly appreciated, I don't want to lose this iPodAll you can do is to restore the iPod.If it happens again try restoring to factory defaults/new iPod, not from backup.
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MacBook won't start. After I power up, I get a light grey screen with an apple in the middle, a circle with lines moving around it and a blank grey bar below that. It won,t get beyond this. Please offer suggestions.
I have the exact same problem and waited it out and got to my homescreen. Whateve the problem is fried my bluetooth and my trackpad. I tried starting it again and couldn't even get to homescreen, it stayed on the bluescreen with the wheel of death. So, I took it to genius bar today. I was informed that my logic board is fried and it needs to be replaced. $300 repair that I'm looking at...
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Start up with a white screen with an apple logo keep on spinning
my imac 10.5.4 version won't start up it has white screen with apple logo and keep on spinning it's been 2 weeks now try to fixed it i tried everything no luck im trying the verbose what i see on the screen is that diskOs2:0xe0030005 (UNDEFINED) please help me !!!!
Hi Haziq0135,
Welcome to Apple Support Communities.
It sounds like your MacBook Pro is starting up to a gray screen with a Apple logo and a spinning gear. The article linked below provides a lot of great troubleshooting suggestions that should resolve issues like that.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason -
White screen with gray Apple logo.
Could anybody help me? i bought my MacBook, about 3 months ago and never had any problems with it, 3 days ago i want to restart it after i tried to make an actuallitation... so when i did it just appears a white screen with gray apple logo, and no timer going... i look for help here in the apple discussions, and some guy seem to have the same problem... i did just what the other user recomended, i insert the original cd, while press the C key, and went to disk utilities on the bar on top, and clik on Repair Disk. When i did it appears a list of things that says:
Verify and Repair volumen “Macintosh HD”
Checkin Journaled HFS Plus volume
Checkin Extents Overflow file
Checkin Catalog file.
Checkin multi-linked files.
Checkin Catalog hierarchy
Checkin Extended Attributes file
Checkin volume bitmap
Checkin volume information
The volume Macintosh HD appears to be OK. (Font in green)
Then i didnt know what to do so i restarted and after that it appears the same White screen with gray Apple logo.
If somebody can help me, i will apreciate it, Thanks.Your system info shows you are using OS 10.1. How is that possible if your Macbook is only 3 months old? You will need to correct the information if incorrect & insert the correct information.
After disconnecting all periperals try Resetting your Mac's PRAM and NVRAM. If that does not work try Apple Portables: Resetting the System Management Controller (SMC)
Since you are still under warranty, you can contact Apple about the problem if the solutions do not work. -
hi.have a g5 mac,dual core 2.3 unit.i bought it with no hard drive.have got hard drive,formatted for mac.i am trying to load osx.i get a grey screen with a small box in the centre with 2 character faces,and then grey apple with loading icon spinning.nothing is loading tho.
I see 10.6.3 in your profile---is tthat what you are trying to load? If so, it won't work. No PowerPC Mac like your G5 can run a Mac OS version higher than 10.5.8
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How to get passed the grey screen with apple logo when turning on?
I got a Imac Intel 20" about 6 years old. The other day turned it on and everscince havent been able to get passed the grey screen with the apple logo on it? What could be the problems and how can i fix this?
cheersHello v:
The computer is fairly old and anything can happen. You could try resetting the SMC and see if that helps.
Barry
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