My MacAir wakes up from sleep mode frozen

and when I move the cursor, it drags a grey line that erases the screen. I had the track pad replaced but still have the problem.. what doi you thin is going on?

I don't know what you mean by "turn off iMac (sleep mode) in the Windows 8." Do you mean you are starting up directly into Windows (like through a Boot Camp installation) or running Windows in a virtual machine (like with Parallels)?
If you are running Windows directly at startup time, look for the equivalent of a 'wake for network access' setting. If you are running it in a virtual machine, OS X is not in 'sleep mode' so check the settings as above.

Similar Messages

  • My imac freezes , need to restart everytime i wake it from sleep mode. just started happening 2 weeks ago.

    For about 2 weeks whenever I return to my imac and tap the mouse to wake it from sleep mode my screen is frozen. I have tried to wait for it to unfreeze but it doesnt wake. I cannot get any results from using the mouse or the keyboard. I always have to hard reset the computer to be able to use computer again. My mac is a year old. Anyone have any thoughts as to why tis is happening? Thanks

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
    Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Post the messages logged before the boot, while the system was unresponsive or was failing to shut down. Please include the BOOT_TIME message at the end of the log extract.
    Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into a message.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • After update to OS X 10.7.5 on my Mac Pro (2009) USB ports don't work at all after wake up from sleep mode; with 10.7.4 there was (nearly) any problem.

    hello,
    after update to OS X 10.7.5 on my Mac Pro (2009) USB ports don't work at all after wake up from sleep mode; with 10.7.4 there was (nearly) any problem.
    the used ports appear to be "killed"; the unused USB ports seem to work, but the Mac works in slow-motion.
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    - SMC-reset, PRAM-reset or repairing user rights had no positive effect; what is the solution - a bug-fix-update???

    I have a mac mini (A1283) with OS 10.7.4. Upon upgrading to 10.7.5 it did not start up again. Instead, the light was on and the hard drive did not start up. The light on the connected USB mouse was not lit.
    My solution:
    Cold start with Command-v pressed.
    This should start Verbose mode (see http://support.apple.com/kb/HT1492 ).
    What happened on my mac mini was that the grey startup screen with the Apple logo appeared for a long while before the login screen came.
    Maybe Cmd-v set open firmware params and fixed some corruption.
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  • Won't wake up from sleep mode

    I have only had my iMac for a couple weeks and four times now it won't wake up from sleep mode. I have to use the on/off button for a response.

    Since you have a new machine, I would call Apple immediately and have them deal with the problem.

  • Short flickering when the notebook wakes up from sleep mode MacBook Pro Late 2013

    Hello everyone!
    I have a question concerning the display of my new MacBook Pro with retina display (late 2013).
    Sometimes when opening the lid when the notebook wakes up from sleep mode, the display is flickering for like two seconds. Then everything is normal again.
    This specially occurs when the lid has been closed for a longer time. It makes no difference if the power adapter is plugged in or not.
    Have you experienced a similar flickering with your MacBook Pro?
    Thank you in advance!

    Hello!
    I have the same problem with my late 2012 MacBook Pro Retina. The constant flickering after being awoken from sleep was a minor annoyance for me so I contacted Apple Support.
    I shall explain what I have done thus far, and I recommend you follow the same steps as I did to tick off possible causes:
    Firstly, I reset my PRAM (http://support.apple.com/kb/ph14222) and SMC (ttp://support.apple.com/kb/ht3964).
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    I then ran (just to be certain) the Apple Hardware Test (http://support.apple.com/kb/ht1509). All seemed to be OK. So I reinstalled OS X and still the issue remained.
    It was then I had an Apple Support person 'screen share' with me and we went through certain folders. My GPU folder had an unusual amount of files so we trashed them and began a restart however this led to a bigger problem; my notebook wouldn't boot (not even in Safe Boot!), so be very weary at this stage, I'm not sure if this was a rare case or we deleted something we shouldn't have. I then had to go into recovery mode to get back to square one.
    Back to the initial problem I reinstalled a 'clean' OS X version from recovery mode; this was to determine whether if the data is corrupted on my account or if it's something else; most likely hardware by now even if there was nothing that came up in the hardware test (it won't account for everything). I checked from both a backup of my data and then from a fresh user after reinstalling OS X and still the flickering continued.
    It was then a Senior Apple Support person set up an appointment to have my MacBook looked at and possibly repaired (it could be a minor wire causing the problem).
    That is the point I am at now, so for my case it seems like a minor hardware problem. If your case is as similar as mine I recommend making an appointment with them to run more sophisticated hardware tests that your own MacBook would not run.
    I will comment again when my issue is completely resolved for those who come across this Discussion in the future.
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  • X1C won't wake up from sleep mode using keyboard

    Hi...so finally got my X1C today. One thing I am noticing is that the machine won't wake up from sleep mode when I press any key on the keyboard -- it only wake up by pressing the power key. This is a bit unexpected to me. Is it by design, and is there any way to change this?
    Thanks for your help.
    Solved!
    Go to Solution.

    Does it awaken from stand-by if you press the Fn key? That's been the ThinkPad standard for as long as I can remember.
    Regards.
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество
    Community Resources: Participation Rules • Images in posts • Search (Advanced) • Private Messaging
    PM requests for individual support are not answered. If a post solves your issue, please mark it so.
    X1C3 Helix X220 X301 X200T T61p T60p Y3P • T520 T420 T510 T400 R400 T61 Y2P Y13
    I am not a Lenovo employee.

  • Don´t wake up from sleep mode

    Since few day, my Mac Mini didn´t wake up from sleep mode.
    When i click on Mouse or Keyboard, the Mini stay´s at Sleep.
    I must shut down the Mini by using the power on/off button.
    Also after a few time, the Bluetooth Settings in the Bar Menu getting slower,
    it needs a time to pop up the settings windows.
    i use 10.8.4.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • NEW COMPUTER USING WINDOWS 7 WILL NOT WAKE UP FROM SLEEP MODE. I HAVE TO MANUALLY TURN IT OFF AND BACK ON.

    New laptop with Windows 7 does not wake up from SLEEP MODE.  I have moved the computer, moved the cursor, pushed every key on the keyboard, moved the space bar but nothing wakes it up.  I always have to manually turn the computer off and then
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    Hi,  I would suggest you to check allow this device to wake the computer have a tick mark.
     Here are the steps:
    1. Click Start, type Device manager in the search box.
    2. Go to Device manager.
    3. Click on keyboard, it will display your keyboard, right click and go to properties.
    4. Select Power management.
    5. Check Allow this device to wake the computer.
    Follow the same procedure for mouse, restart the computer and check if it works properly.
    I also suggest you to update your display drivers, you can logon to the manufacturers website and download the latest drivers and install.
    For more information:
     http://support.microsoft.com/kb/266283
    Also I suggest you to run the Power troubleshooter to adjust your computer's power settings, and check if it works properly.
    Here are the steps:
    1. Open the Power troubleshooter by clicking the Start button, and then clicking Control Panel.
    2. In the search box, type troubleshooter, and then click Troubleshooting.
    3. Under System and Security, click Improve power usage.
    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    For more information, logon to:
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    http://windows.microsoft.com/en-us/windows7/Sleep-and-hibernation-frequently-asked-questions
    If the issue persists, please collect the Power Efficiency Report for further analysis.
    Guided Help: Get a detailed Power Efficiency Diagnostics Report for your computer in
    Windows 7
    Regards,
    Leo  
    Huang
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

  • Officejet 7612 E All in one printer will not wake up from sleep mode or powersave

    We cannot get a Officejet 7612 to wake up from sleep mode or powersave.  I have tried logging into the web interface but I am only able to delay sleep mode up to 15 minutes.  I need to shut this off or have the issue fixed.  The only way to use the device is to unplug the power cord and plug it back in.  The printer does not even respond to the power button.

    Hello,
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    click on Network Address (IP), the info will be displayed on the right side. - by default the selection will be on Automatic IP.- click on Manual IP and then type in the following..
       printer's ip address in "Manual IP address"
      subnet mask using the printed report in "Manual Subnet Mask"
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  • Is it possible for skype to wake Mac from sleep mode?

    Does anyone know if it is possible for skype to wake Mac from sleep mode?

    Sadly there is nothing in Skypes Code fot it. In fact, Skype for Mac, is one of the most Vanilla versions out. Windows Version has 5x-10x the user functionality.  Since Microflops buy into Skype, Mac versions will continue to be second rate on purpose, but be thankful, if Microflop was there from teh beginning, they woudl have banned a Mac version, just like they do in their higher tier games. 
    -Kei

  • Gen 4 iPad will wake up from "sleep mode" on its own and stay on till fully discharged, getting fairly hot in the process

    Gen 4 iPad will wake up from "sleep mode" on its own and stay on till fully discharged, getting fairly hot in the process

    I think I have the same problem. The whole sequence is:
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    * After some period of time that varies, I notice sleep LED is no longer pulsing.
    * The case is VERY hot.
    * When I open the lid, the display stays black.
    * No sequence of keys or closing/opening lid wakes display.
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    Actions:
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    * I did a clean erase and install, but it didn't help.
    * AppleCare service had the unit for a full week in July and couldn't reproduce the problem, so they returned it and it still had the problem.
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  • MacBook Pro doesn't wake up from sleep mode

    My MacBook Pro (late 2011) with OS Mavericks doesn't wake up from sleep mode anymore. Battery is fully charged and the cable is plugged in. I can still hear the ventilator running, but that's all. I never had any problems, but since about 2 weeks this problem occurs. It usually then woke up after 10-15min, but now nothing happened since 4 hours.
    Is there anyone who could possible help me? Unfortunately there is no Apple Store in my area where I could go to.

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  • My password works fine when I turn the computer on, but when I try to wake it from sleep mode the computer doesn't recognize my password -- the same one I used successfully when I turned the computer on.

    My password works fine when I turn the computer on, but when I try to wake it from sleep mode the computer doesn't recognize my password -- the same one I used successfully when I turned the computer on.

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  • P67A-GD55(B3) freezes on wake up from sleep mode (active control center)

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     in that case (no install),Sleep & wake-up to no problem.
    CC is installed state. If not running the CC on Windows, it's no problem.

  • Doesn´t wake up from sleep mode

    Hi mac users,
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    The warranty entitles you to complimentary phone support for the first 90 days of ownership.

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