My macbook air froze

My macbook air froze. The home screen won't come up when I start it. What should I do?

What was the last thing you used it for? If you have backups I suggest you use Lion Recovery and restore using your backup

Similar Messages

  • Macbook Air froze/turned it off to restart.  Now it won't restart it goes to Gray screen with apple like it is loading, but when gets to the end it turns off.  Try repairing it states incorrect number of thread records.Volume Macintosh HD found corrupt

    Macbook Air froze/turned it off to restart.  Will not restart just goes to gray screen like it is reloading and then shuts off.  Have tried everything.  When trying to reapir it says incorrect number of thread records, should be 108456 instead of 108455.  Invalid voume directory count/the volumbe macintosh HD was found corrupt and needs to be repaired.  How do I repair it?

    Hello cgstephen
    You would need to contact Apple or an Apple Authorized Service provider by checking out the page below. It will have everything you need to know about setting your MacBook Air up to get it repaired.
    Service Answer Center - Mac notebooks
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=Macn otebooks
    Regards,
    -Norm G.

  • My new MacBook Air froze up and does boot up, I am new to mac, any help or suggestions would be greatly appriciated

    My new MacBook Air froze up and does boot up, I am new to mac, any help or suggestions would be greatly appriciated

    How new?

  • MacBook Air froze and won't start up again

    My MacBook Air has been working perfectly until today I tried to open a movie in VCL and when I double clicked to go full screen, it all froze. There was a colourful circle where my mouse was meant to be and nothing would work. So I waited and then tried the force quit options and that didn't work. I then accidentally closed the lid on the laptop and when I reopened it, the screen was blank and the big apple on the too was not lit up anymore. I plugged in my charger but it had 60% battery when this happened, and the orange light was on. I tried the start up options but nothing is working. Please help thank you.

    I had this happen to my MacBook Air and it died after two months off of extended warranty. The mother board had failed and needed a new one. I subsequently sold it for parts

  • Macbook Air froze and now won't properly restart.

    I was watching a video today on my Macbook Air on iTunes. It has been working properly.
    It suddenly froze and the escape key did not work. I forced a shut down.
    When I tried to power it up again, it appears to start-- the apple glows on the front cover, etc. But instead of a boot, all that happens is that a small magnifying glass appeared in the upper right corner of an otherwise black screen. Hitting escape caused a "please wait" cursor to appear, but when it disappeared, nothing else happened.
    I can't seem to shut it all the way down now, only make it sleep. None of the key combinations work. When it unsleeps, I'm back to the black screen with the magnifying glass.
    No spills, no nothing. Any ideas? I have the idea if I could make it shut down properly it might resolve itself, but this could be just wishful thinking. Could this be a display issue?
    Thanks.
    Cheryl
    OS10.6

    Hey Cheryl,
    Within the MacBook Air users guide, I found a section that should be able to help you out starting on page 41. I copied the relevant information below, and you can find the full user guide here:
    MacBook Air User Guide
    http://manuals.info.apple.com/en_US/MacBook_Air_Users_Guide.pdf
    If your MacBook Air freezes during startup, or you see a flashing question mark, or the display is dark and the sleep indicator light is glowing steadily (not in sleep) The flashing question mark usually means that the computer can’t find the system software on the hard disk or on any disks attached to the computer.
    Wait a few seconds. If the computer still doesn’t start up, shut it down by pressing and holding the power button for about 8 to 10 seconds. Disconnect all external peripherals and try restarting by pressing the power button while holding down the Option key. When your computer starts up, click the hard disk icon, and then click the right arrow. After the computer starts up, open System Preferences and click Startup Disk. Select a local Mac OS X System folder.
    If that doesn’t work, try using Disk Utility to repair the disk. For more information, see “Using Disk Utility” on page 49.
    If your MacBook Air doesn’t turn on or start up
    Try the following suggestions in order until your computer turns on:
    Make sure the power adapter is plugged into the computer and into a functioning power outlet. Be sure to use the 45W MagSafe Power Adapter that came with your MacBook Air. If the power adapter stops charging and you don’t see the indicator light on the power adapter turn on when you plug in the power cord, try unplugging and replugging the power cord to reseat it.
    Check whether the battery needs to be recharged. If the light on the power adapter glows amber, the battery is charging. See “Running Your MacBook Air on Battery Power” on page 34.
    If the problem persists, return the computer to its factory settings by pressing the left Shift key, left Option (alt) key, left Control key, and the power button simultaneously for five seconds.
    Press and release the power button and immediately hold down the Command, Option, P, and R keys simultaneously until you hear the startup sound a second time. This resets the parameter RAM (PRAM).
    If you still can’t start up your MacBook Air, see “Learning More, Service, and Support” on page 53 for information about contacting Apple for service.
    Hope that helps,
    David

  • My macbook air froze, after switching off and on again it started making a beeping noise. the screen is black. please help :(

    How do I stop the beeping sound on my Mac book air? The screen is black.

    What beeping sequence are you getting?
    1 beep - No RAM
    2 beep - Incompatible RAM
    3 beep - Faulty RAM
    4 beep - No good boot image in ROM
    5 beep - Failed processor
    With an Air you will have to take it to an Apple store genius bar to address any of those issues.

  • HT1338 My MacBook Air froze today after it went to sleep I can't get it to shut off or anything, and the mouse is frozen in the same spot. What should I do?

    Please help! I start college again next week and will need it ASAP!

    Hi Melissa and welcome to Apple Discussions,
    Try Force Quit. Press Alt key + Apple key which is to the right of the Alt key + Escape key top left all at the same time and and a force quit applications window should open. Highlight iphoto and click on the blue force quit in the bottom right.
    Hope this helps,
    Alan

  • How to unfreeze my MacBook Air?

    My MacBook Air froze...  What should I do?  I tried pressing option- command-escape but got nowhere...

    Press the Power button and hold until the computer shut down.

  • My macbook  air is frozen, can not get past login

    Hi my macbook air froze I can not get past the login
    Please help

    "stuck on the page I was trying to  load"
    Page as in webpage on a browser?
    Press Command + Option + Esc to force quit the browser.
    When you post for help, please state which OS X is installed.
    The more details you provide, the easier to help.

  • TS2570 I have MacBook Air late 2011 with encryption enabled the mac froze so I just shut it down by pressing the power button .But the when I tried  booting the gray screen appeared nothing else

    I have MacBook Air late 2011 with encryption enabled the mac froze and I pressed the power button to shut it down but then the gray screen appeared no wheels nothing just gray. I tried all steps but nothing helped. Worse than that only the pram key combination works I cant get the cmd-r or just alt or any combination to work??? Any suggestions would help. Thanks!
    P.s. I am on mountain lion with ssd encryption enabled.  The mac froze when the internet stopped the one from the cable (I use ethernet usb one) when I turned wifi on it froze.  I have disconnected everything when trying the steps except power cable.

    Boot into Internet Recovery (command-option-R at the startup chime) and try to repair the boot volume in Disk Utility. You will have to unlock the volume before you can do anything with it.

  • My macbook air was working fine until all of a sudden it froze.

    I have a macbook air and everything was working fine until all of a sudden my computer froze.  I then rebooted my computer by press & hold down the power key because it would not allow me to open or close any programs.  After i rebooted it, the keyboard & touchpad won't work. i could'nt login to my computer because all the buttons on the keyboard seems to be not responding, only the power button is working.  i am also not able to move the arrow around. i think the touchpad too is not responding. really appreciate it if anyone would share any feedbacks.

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. 
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and  Wi-Fi on certain models. The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • HT1338 My macbook air has just froze and cant shut down

    I was on my macbook air when all of a sudden it just froze. I can move the mouse perfectly but I can't exit out the app or can't shut down, restart or log off please help me! Thanks Jasmine

    Hello atanu69,
    I'm sorry to hear you are having trouble getting your MacBook Air to turn on.  The resource below will offer some troubleshooting steps to try to resolve this issue.
    If your Mac won't turn on - Apple Support
    https://support.apple.com/en-is/HT204267
    I hope this information helps ....
    - Judy

  • I was watching Netflix on my Macbook Air, and all of a sudden the screen completely froze and the mouse wouldn't move and I couldn't escape or turn it off for like 5 minutes. Does that mean my computer needs to be fixed?

    I'm scared!

    Welcome to Apple Discussions
    Since we know nothing about the age of your machine, and the OS you're using it's rather difficult to offer any reliable help.
    Help us help you. The more complete the description of your problem is (which MacBook Air you have, which OS you're using, ) the more useful assistance we can provide, and, the sooner we can provide it..
    This might be a reoccurring phenomena of Mavericks - a sleep/wake issue has caused many similar behaviors. It might be a conflicting software issue, or a true hardware problem with your particular machine. More details from you can shed more light.

  • How can I turn my MacBook Air on after an over-heat-shutdown?

    I was using my Mac today and it suddenly froze and the date on the top went funny. I tried pressing buttons on the keyboard and nothing seemed to work. So I pressed and held the power button down and it turned off. Then I tried turning it back on but, it won't. The white status light on the bottom side of the computer becomes bright and then starts blinking with an alarm sound. Im not sure of the reason for that sudden freeze. I think its cuz of over heating, cuz I left it turned on since last evening. (MacBook Air, Intel Core 2 Duo, OSX Lion)

    As BobTheFisherman already said, it is impossible to say until you find out just what was damaged.  If enough coffee got inside it, it could well be the logic board and every other piece of circuitry inside is fried.  Or it could be less damaged and repairable.  But you really need someone to open it up, disassemble it and find out just what was shorted out and how extensive the damage is.
    I would forewarn you that you may be looking at having to replace the whole machine, in a worst case scenario.

  • How can I revert my Macbook Air back to Mountain Lion?

    I got my Macbook Air for Christmas in 2012, so it's only a little over a year old. It came with Mountain Lion, and it's been fine, until I updated it to Mavericks. Well, it was alright for a little bit, until the past two days, it has frozen on me for absolutely no reason at all twice. I wasn't running a lot of programs or anything, my hard drive space was fine, my battery was fine, and I've taken good care of it (never spilt anything on it, dropped or banged it). When it froze, the keyboard and cursor didn't respond, it wouldn't go into sleep mode and the sound skipped. All I could do was hold the power button until it shut off. So I was doing research on it and I think the reason is Mavericks. So I backed up my important things onto a separate drive, and I did the restart with command+r and I erased the hard drive completely. But now the only option for installing is reinstalling Mavericks, which I don't want to do because I'll be brought back to square one. My brother has a disc for Snow Leopard, but apparently you shouldn't downgrade a computer to a system software older than the one it came with...does this mean I have to buy Mountain Lion now or something? I don't have any backups in Time Machine (which is stupid of me). My mom has a Macbook Pro with Lion, but I don't know if I can do anything with that (unless it came with a CD, which I don't think it did, and besides it's still an older version). Am I just stuck with Mavericks then? I wish I never upgraded...unless the freezing is related to something else?

    Okay. What I could possibly try doing is reinstalling Mavericks, and now that my computer's hard drive is empty, try using it and seeing if it starts freezing again. For all I know, the cause may not be Mavericks, and maybe erasing the hard drive might have fixed it...but if that doesn't work, then I'll probably have to contact Apple or something about it, and see if going back to Mountain Lion fixes it, or if there's something else wrong with my computer.

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