My macbook air has a crack on the LCD screen.

Is it just me or do they break really easily. If i take it to the apple store can they repair it?

Not so, many of the Apple Stores do in-house LCD's.  When my MBA's screen developed a bright spot, I dropped it off and had it back with a new LCD in less than four hours.
Having said that, just because it cracked, doesn't mean they'll fix it for you for free.

Similar Messages

  • My Macbook Air has no sound and the volume is locked?

    My Macbook Air has no sound and the volume is locked?

    Hopefully one of these steps should solve the problem.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers / Headphones
        Make sure that Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • My MacBook Air can't get past the gray screen with the apple logo. What's the fix?

    My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
    a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode.* The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
    Step 6
    Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
    Step 8
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • My macbook air has no light in the display, the brightness doesn´t work and it flicks sometimes

    hello Im from mexico and i bought a macbook air 1 month ago and the brightness i too low I cant see anything on the display but I connect another display device by thunderbolt and it works, sometimes the display flicks when the macbook is some 30 minutes on, I adjust the brightness but nothing, i went to the store where I bought it and the said that is the lightback that i need to send a email to the apple and send it, someone has the email where i can ask?

    manolisevdalis wrote:
    When my Macbook is about to die,
    Are you letting the battery to be nearly totally discharged?  If so, that will dramatically shorten the battery life span.  Keep it attached to AC as much as possible.  Here is some battery information from Apple:
    http://support.apple.com/kb/ht1446
    Try a SMC reset:
    http://support.apple.com/kb/ht3964
    Ciao

  • My macbook air has shutdown unexpectedly and the fan has been continuously running. and, now the system won't start

    Today while working on my system, it shut down unexpectedly. And, subsequently the fan switched on, which has been running continuously for the past couple of hours. Since then have tried restarting the system, but it won't.

    Hello atanu69,
    I'm sorry to hear you are having trouble getting your MacBook Air to turn on.  The resource below will offer some troubleshooting steps to try to resolve this issue.
    If your Mac won't turn on - Apple Support
    https://support.apple.com/en-is/HT204267
    I hope this information helps ....
    - Judy

  • Brand new Canon 5d mark ii has dust inside of the LCD screen.. !!!

    Hello guys. I just received Canon 5d mark ii + 24-105mm lens kit in the mail couple of days ago. It's an amazing camera that will help to improve my work. I didn't want to use the camera until I received the screen protector and the UV filter to make sure that the camera is well protected.  (My previous SLR ended up having so many scratches on the LCD screen)
    So today I received the screen protector. I was cleaning the Lcd screen to install the protector and I realized that there is a dust inside of the LCD screen. I didn't even use the camera more than to see if it functions right. It's totally visible. 
    I was wondering if anyone had this problem with their brand new camera ?!?! 
    I know there is an option to exchange the camera since it's in the return/exchange period but I really don't have time for this. I have photo shoots coming up and I really can't be without my camera more than couple of days. Unfortunately they don't have the kit in any of Bestbuy location in Los Angeles area that I can go in and exchange.  They will ask me to return the camera kit to a Bestbuy location and wait for them to credit my Bestbuy card (which will take 3-4 days - and i don't have enough credit limit to buy another one right away and be patient for them to give me my money back ) and replace an order online again.
    Any advice appreciated...
    Thanks  

    First of all. Thank you for your reply. I actually realized couple of other things that made me suspicios that this camera was used before. Of course i might be wrong however - the package shipped from Bestbuy Return center + loose diopter adjuster knob before than even touching it + having dust inside the lcd screen + hair and dust inside the lens - made me really uncomfortable keeping this camera.
    Don't get me wrong, I love Best Buy. I've been shopping from Best Buy for years. I have been purchasing many things every year and I really do trust them.  That's the reason why i didn't mind to have Greek Squad 3 years extended waranty package with my purchase. However spending almost $3500 for a top of the line camera and not having it flawless from the first day made me a little disappointed. That's all.. 
    I will be going to Best Buy later today and return the camera. I am just hoping that they can refund the money to my card in couple of days so i can place an order for a new one. Even better if i can return the camera and they can place an order from the store for me.. 
    Thank you so much for your reply again... 

  • Macbook air has some substance on the outside that doesn't want to come off!

    I got my macbook air on September of 2014. Now out of nowhere there is some weird stain on the edge of it. I thought it was candy so I tried to wipe it off with water. I tried it and it's sour. But every time I wipe it off it comes back when it dries up. What's Happening!?!?!?

    Hi naroke!
    When there are Finder related issues, often times the best (and easiest) fix is to re-install the operating system from the OS X 10.5 discs. You can try a few things before going to that point, though, so try these and it might fix the issue.
    1. Reset PRAM (http://docs.info.apple.com/article.html?artnum=2238)
    2. Disk Utility / Repair Disk (http://docs.info.apple.com/article.html?artnum=25751 / http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh17.html)
    The next option, might make sense to do an archive & install of the operating system.

  • My macbook air wont boot up past the loading screen. UPDATE

    My 2008 macbook air will turn on, and then go to the apple screen with the loading wheel, but after a few minutes of loading it just shuts down...
    Here is an update of the problem after i messed around with it for a bit.
    I start up the macbook while holding Command+s
    Then it brings up the prompt.
    I then type: /sbin/fsck -fy
    It then outputs a message saying:
    disk0s2: I/0 error.
    Invalid sibling link
    (4, 42746)
    **The volume macintosh HD could not be repaired.
    /dev/rdisk0s2 (hfs) EXITED WITH SIGNAL 8
    After that, i type in: /sbin/mount -uw /
    Then I type: exit
    It runs the logout scripts and then immedietly boots up fine, like the computer has no problem.
    It works fine like this, but i dont want to have to do those steps every time I want to use my macbook...
    Any help on how to fix this?

    I have a similar problem. Not sure you're on here (since the post is really old) but did you manage to work it out? How?
    My thread:
    https://discussions.apple.com/message/19007548#19007548
    My Imac froze earlier today as I was dragging an image from safari into indesig and when it froze the weirdest pattern overlaid the screen. It looked just like the opacity pattern from photoshop with grey and white squares. I turned the computer off using the power button and unplugged everything.
    Now when I try to start it these weird lines appear on my start up screen (see link)...
    http://meijerladdaruppgrejer.wordpress.com/2012/07/24/oops/
    as you can see the apple and the wheel appears as normal...
    ... then it moves to a normal looking white screen (perhaps a bit greener than usual) and around 30 seconds later freezes at the blue screen.
    I've tried the cmd + alt + p + r several times but it won't help.
    If i press alt during start up I can see and choose my hard drive but just end up at the blue screen again.
    Can I try starting it up in safe mode or something?

  • My macbook air has no longer free memory. Now, when i turn it on, all i can see is a blue landskape and can`t see de dock anymore. how can i clean the memory and get free space?

    hi, my macbook air has no longer free memory space. I haven`t done anything since it started to comunicate me that. now when i turn it on all i can see is de apple on the top left corner and the rest of the monitor is blue. how can i get some memory space since i can`t even onpen the finder?/

    Choose Preferences from the Finder menu, click on the General tab, and uncheck the box to open folders in a new tab.
    (117195)

  • My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto including all my photos on my computer.  I have tried to update iphote but the message says I signed on with a different password and I can't update.

    My MacBook Air has OSX Version 10.9 and suddenly I can no longer access iPhoto. THe message says, 'You can't use this version of the applicaitonn iPhot with this version of OS X.  You have iphoto 9.3.2." When I try to update iPhoto, I get a message saying I signed in with a different apple ID and password.  This all happened about the same time I got a new iphone.  The iPhoto icon has a circle with a line through it.

    southiechics wrote:
    HEY APPLE! We need help with this. I'm having the same problem. What gives?
    Start a new discussion and post it in the iPhoto forum.
    Ciao.

  • TS1367 My MacBook air has a blinking file folder icon on a blank screen with a ? In the center of the icon. I've tried turning on and off three times but it hasn't helped.  Any suggestions?

    My MacBook Air has a blinking file folder icon on a blank screen with a ? In the middle of the icon. I've tried turning my computer off and on three times with no luck.  Any recommendations on how to fix the problem? 

    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • The display on my macbook air has started flashing. are there any fixes i should try before sending it to apple?

    The display on my MacBook Air has recently started flashing.  Are there any fixes that I might try before sending it in for repair?

    The display on my MacBook Air has recently started flashing.  Are there any fixes that I might try before sending it in for repair?

  • How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

    How come my macbook air has so little space. I deleted everything that I don't need and everything that has the most space I'm told NOT to delete. Everything I find is in either KB or very low MB.

    Check what is in your SSD/ storage on your macbook  Apple Icon >   about this mac > more info >  STORAGE tab on top
    recommend handy useful APPS such as :
    Disk Expert
    https://itunes.apple.com/us/app/disk-expert/id488920185?mt=12
    Disk Map
    https://itunes.apple.com/us/app/disk-map/id715464874?mt=12
    dont need them, but theyre very useful.
    also the best is DAISY DISK
    https://itunes.apple.com/app/daisydisk/id411643860?mt=12&ign-mpt=uo%3D4
    See here for answer about the OTHER which is taking up space:
    http://pondini.org/TM/30.html
    and here:
    http://pondini.org/OSX/DiskSpace.html
    See Kappys excellent note on the rest of “other” files taking up your space:
    What is "Other" and What Can I Do About It?
    see here:
    Your Solid State Drive and having enough space inside your Macbook Air & Pro
    Solid State Drive usage premise, or the “more space / upgrade SSD” question
    There have been questions posed and positions taken by many people who are trying to use their Macbook Air or Pro’s solid state drive (SSD) as a mass media storage device, for either pictures, videos, massive music collections or all three combined; but this should not be the working premise of a ‘limited’ SSD and its use.
    In which, it’s the case of those users with either 128GB, 256GB, or even 512GB of internal SSD space, that have or are running “out of space”, that questions are raised. The immediate premise of some users can sometimes be “(how to / if) upgrading my SSD” when in fact in nearly all instances another approach is the logical and sensible one that needs to be looked into and exercised.
    Any Macbook containing a SSD should be idealized as a ‘working platform’ notebook containing all your applications, documents, and weekly or bi-weekly necessary files. All collections of media files such as pictures, music, and videos, unless directly needed should be kept off the notebook and on an external hard drive or likewise. While the ‘working platform’ premise is also the case with larger internal conventional hard drives of 1TB+, its implementation isn't as critical except in terms of data protection.
    Realistically, you should at most coordinate roughly 20 to 25% of your total SSD space to all audio-video personal use media (picture / music / video collections), leaving the remaining amount on an external HD.
    Nobody should consider any notebook a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device; and in the case of a SSD, this is more important for purposes of having sufficient working space on the SSD and reducing SSD ‘bloat’ in which cases someone is wrongly attempting to use the SSD space as a large media storage nexus.
    The rare exception to the collective usage and premise of SSD use in which a much larger SSD is truly needed are for those in video and photography professions that require both the extremely fast speeds of the SSD and the onboard storage for large and or many video and photography files. However this also falls under the premise of a ‘working platform’ for such peoples rather than the intent of many who are using the SSD as passive and static data storage for media files very infrequently needed or accessed.
    All on-notebook data collections should be logically approached as to necessity, and evaluated as to whether it is active or passive data that likely doesn’t need to be on the notebook, allocations of space-percentages to as-needed work and use, apportioning space for your entertainment media, and questioning whether it should it be on the notebook for more than short-term consumption.
    Considerations should be made in the mind of any user in differentiating the necessary system data (System hub) comprising the Mac OSX, applications, necessary documents that both must and should be on your internal SSD, and that of the users personal data (Data hub) comprising created files, pictures, music, videos, PDF files, data created or being created and otherwise, that likely unless being used soon or often should be parked on an external hard drive for consumption, or temporarily loading onto the internal SSD.
    You both can and should purchase whichever SSD size you need or see fit, but even in the case of the largest of SSD, unless use-considerations are made, and SSD spaces are allocated as should be the case indicated above, one can easily and immediately run into this quandary of “needing more internal SSD space”, in which instance a different approach in usage must then be implemented.
    However it is almost always the case, that such large media files are wanted to be stored internally rather than actually needed, in which case the external HD is both prudent as well as necessary. Additionally costs per MB are infinitely less on an external HD than an internal SSD in any consideration of data expansion needs.
    A Professional Example
    In the case of a Macbook Air or Macbook Pro Retina with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. 
    You should also never be put in the position of considering “deleting things” on your Macbook SSD in order to ‘make space’. This is especially what your external HD is for.
    Professionals who create and import very large amounts of data have almost no change in the available space on their notebooks internal SSD because they are constantly archiving data to arrays of external or networked HD.
    Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your Macbook has a SSD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your notebook to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
    Slim USB3 1TB external hard drive
    External Hard Drives
    External hard drives are both extremely cheap and regardless of the size of your internal SSD (or even internal hard drive if the case), you need an external hard drive with your SSD equipped Macbook for several reasons:
    1. Data backup and protection.
    2. Redundancy for important data.
    3. Necessitated ideal space for large media files for collections of pictures, videos, and music etc.
    While ever changing in price, typical portable 2.5” external hard drives in USB3 run roughly $65 for 1TB or $120 for 2TB small portable USB3 hard drives. Such drives range in thickness between 5mm and 15mm, with recent improvements in storage of 500GB drives in 5mm profiles.
    There is almost no premise in which a small 12mm thick 1 Terabyte USB hard drive cannot be taken along with any Macbook as an external large storage extension inside any Macbook carry case or pouch. Typically such external HD profiles are not much bigger than a deck of cards.
    External hard drives are a foregone necessity for purchase with any Macbook for at the very least Time Machine backups, data redundancies, and ideally for large media storage.

  • My macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me?

    my macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me

    Go step by step and test.
    Restart the router. Restart the computer.
    OS X 10.7 Lion / 10.8. Mountain Lion
    http://support.apple.com/kb/PH3915
    Start up in Safe Mode.
    http://support.apple.com/kb/PH4373
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836?viewlocale=en_US
    Reset SMC.
    http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Increase Disk Space
    http://support.apple.com/kb/PH10677?viewlocale=en_US
    Best.

  • My MacBook Air has reverted to iphoto 7 and seems resistant to upgrade. I am on OS X 10.7.5, and in the process of upgrading to Maverick. Any ideas?

    My MacBook Air has reverted to iphoto 7 and seems resistant to upgrade. I am on OS X 10.7.5, and in the process of upgrading to Maverick. Any ideas?

    Nope
    for sure iphoto did not "revert" to a previous version - if the version has changed it is due to something you did and you need to share that
    What exactly is your problem?  To upgrade to Mavericks backup yoru system and download and install OS X 10.9.x Mavericks - then purchase iphtoo '11 Version 9.5.x from the app store and install it - tehn download and run the library upgrader (it is downloaded to the utilities folder in your aplicatiosn folder) and then launch iPhoto '11 version 9.5.x to finish the upgrade
    LN

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