My macbook air is always freeze.
Freeze at anytime. Everyday it freezes at least twice. I thought it was the software conflication but after I uninstall those possible softwares, it still freeze. It has been lasted four months from when I bought it till now. And I also found that especially when I updated the system, it freezes more frequently.
It could, but I wouldn't. You really need two external hard drives (one to act as a backup for the other one). Relocate your entire iTunes library to the external drive unless there are things you would prefer to simply archive (movies you don't need to watch everyday).
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
To move a library if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder.
Similar Messages
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My MacBook Air is always telling me that my start up disk is full or nearly full. Will iTunes match alleviate the problem of storage on my Hard Drive? I have an iCloud account.
It could, but I wouldn't. You really need two external hard drives (one to act as a backup for the other one). Relocate your entire iTunes library to the external drive unless there are things you would prefer to simply archive (movies you don't need to watch everyday).
FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
To move a library if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its sub-folders and files) intact to the other drive. Hold down the option (alt) key (shift on Windows) and open iTunes. At the prompt to create or choose a library choose the copied iTunes folder. -
HOW DO I START MMY MACBOOK AIR WWHEN IT FREEZES AT THE START UP MENU
HOW DO I RESTART MY MACBOOK AIR WHEN IT FREEZES AFTER I POWER IT UP?
What was it doing before it started doing that? Did you install any updates prior to this?
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My Macbook Air has been freezing now it will not turn on and is making noises when I try, Help?
My Macbook Air has been freezing now it will not turn on and is making noises when I try, can anybody help I haven't a clue what to do?
Try the troubleshooting steps mentioned here > Troubleshooting: My computer won't turn on
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I've been using my Macbook Pro for about 5 months. The first 3 months were great. But now it makes my life harder!!!
It's always freezing.
Any suggetions.Something doesn't sound right here. You say you have been using the MBP for 5 months and your profile say you are running 10.4.10. A MBP bought five months ago should have Snow Leopard 10.6. Of did you get this MBP used five months ago? Before we can help you must tell the straight story.
Allan -
Macbook Air July 2013 freezes (Boot camp Win 7 Pro)
Hi all,
Just wanted to know if anyone else has had this issue? I am running win 7 pro 64bit sp1 with the latest boot camp drivers (updated via osx boot camp utiliy a few days ago) and all windows updated up to date. Everything works fine and has installed, but at least once every day the whole computer just freezes up and becomes non responsive. All I can do is power it off and do a hard reset. This is on a brand new July 2013 Macbook Air 13" with a 512gb PCIe Samsung SSD.
I have taken it into Apple to take a look at, but they refuse to acknowledge the problem saying it is a software issue with Windows. They did their diag tests in-store and everything came up ok. But the funny thing is, the laptop still freezes every day! And all the errors point to a hardware issue.
Anyway, I did a bit of googling and from the sounds of it it is most likely a faulty motherboard/controller chip. I just wanted to hear from others out there if they were able to fix it any other way other than getting a replacement laptop? Are there any diag tools that I can run to see if the SSD controller is faulty?
Here are the errors I keep getting
Event ID 11
The driver detected a controller error on \Device\Harddisk2\DR3
The driver detected a controller error on \Device\Harddisk2\DR6
The driver detected a controller error on \Device\Harddisk2\DR5
Some other errors which I think could be related
taskhost (2744) WebCacheLocal: A request to write to the file "xx\AppData\Local\Microsoft\Windows\WebCache\V01.log" at offset 184320 (0x000000000002d000) for 151552 (0x00025000) bytes succeeded, but took an abnormally long time (2451 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
The driver \Driver\WUDFRd failed to load for the device ACPI\ACPI0008\4&1df6a035&0.I don't think that PCIe which is only Samsung device would use any other NAND.
I do think Apple is responsible to provide drivers and enable AHCI mode for it to function properly.
Was concerned that too many people give far too little space to Windows partition. And that they don't set aside the 11% that Samsung Magician would recommend setting if it could.
I first read about the MBA and its new SSDs here:
2013 MacBook Air Disassembled and Benched - Samsung 256GB PCIe SSD ...
And Samsung PR:
http://www.samsung.com/global/business/semiconductor/news-events/press-releases/ detail?newsId=12921
> Samsung started providing the new SSD to major notebook PC makers earlier this quarter. The XP941 lineup consists of 512, 256 and 128GB SSDs.
So no matter what size it is still going to be Samsung NAND all the way through.
PCI Express-based SSDs for Ultrabooks, then. The new XP941 series uses PCIe's wider data path to read at nearly 1.4GB/s
http://www.engadget.com/2013/06/17/samsung-makes-first-pcie-based-ssd-for-ultrab ooks/
So maybe searches on "XP941" can help turn up tips from around the net. -
Mid 2009 MacBook Air - Most navigation freezes after reboot, fixed after hibernate
On my Mid 2009 MacBook Air, at some point after upgrading to 10.8.2 (not sure if it is directly related), a strange behavior started:
Boots up normally, but then most navigation is frozen.
Mouse cursor moves fine, but can't "click" anything.
Tab and Return keys work, which I can use w/ power button to select restart or shutdown.
Other keys work, somehow got to spotlight window one time and was able to type search term and hit Return
Dash menu won't slide up when I move cursor to bottom, as it normally does
Every once in awhile everything works fine after a restart, maybe 1 out of 25 times
Problem exists even in Safe Boot
Temporary workaround: I have noticed the problem is magically fixed after a hibernate, until the next shutdown. So after restart I close my MacBook to force a hibernate, reopen once I see the white light flashing, and then everthing is fine. So far this workaround consistently works. I rarely shut down by MacBook under normal conditions so I'm certainly not dead in the water, but I would like to get this thing figured out if possible.
Other data, and what I've tried so far:
Searched to find others that might have had this problem and already determined a fix, didn't find any
Logged in as different user (Guest), problem still existed
Nuked all the apps that were automatically loading at startup, didn't help
Tried Safe Boot, problem sitll existed
Used Disk Utility to Verify Disk, no problems found
Reloaded 10.8.2, didn't help
Loaded 10.8.2 supplemental update, didn't help
No new apps loaded within last few months
Not running AV software
Unfortunately I don't have Time Capsule set up
I have about 300 lines from my System Log that captures a Restart after which the problem existed, immediately followed by a Hibernate after which the problem was fixed. Would it be appropriate for me to paste it in here? I'm not knowledgeable enough to troubleshoot through the System Log.
Any help would be greatly appreciated!
Thanks,
RobIt is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
How large is your hard drive and how much hard drive space do you have left? -
My Macbook Air is always "looking for a network"
The computer is constantly disconnecting, searching, then reconnecting to the network. This amounts to an extremely slow internet experience and no capabilities to watch videos at all! Not even youtube, as it can't buffer ahead. It is ironic that my 10 year old Powerbook G4 is faster than my brand new Macbook Air!!
2 weeks ago I had this complaint and Apple replaced the airport card and now the problem, which was annoying before, is much worse and not tolerable. It takes 2 minutes to load a google search!
I have a feeling this is something to do with the setup because I have heard that one of the upgrades on iPads was to disconnect when on 3G/4G networks to save data use but this is completely absurd on a laptop. Any chance the new programming was across the board on all airport updates?(good chance this ipad thing was just a rumor too!- I don't really know)
Any ideas on how to fix this?Enter the PIN code that the user used to lock the device originally, using Find My Mac to have done so.
Alternatively, go to an Apple Store to have it unlocked. Be prepared to prove the unit belongs to you. As the PIN code feature is designed for owners to thwart thieves who have stolen a device. -
My macbook air keeps on freezing whenever I click on something
Hi, I recently got my macbook and I keep on having a issue. Whenever I go on a website and click on a link it just freezes and the little color circle keeps on appearing. It never loads the page but my wifi connection is on full bars. I tried reseting my wifi box but that didn't work. Please help! The software I have installed is : OS X 10.9.5 . Thanks!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I cannot find a way to change this in System Preferences. When I have applications open full screen, my menu bar disappears. Then when I try to move between tabs, I find it is always popping up & then disappearing. I really just want to set up my computer so that the menu bar always displays in the foreground. I find this popping up & disappearing intrusive and annoying. How can I fix this? I hate, hate, hate this about my MAC...
I have searched the full User Guide, Quick Start Guide, etc. and cannot find a way to fix this.Don't use the full screen arrow in the top right corner of the window. Instead, use the green + in the top left corner. That takes the window full screen just below the menu bar.
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Macbook Air unexpeced shutdown / freezing.
Two issues likely unrelated, nonetheless:
1. Shutdown - I was in the middle of a presentation and it went immediately to a black screen. The computer didn't sleep, it came back up to the login screen and everything I had opened was gone, almost as if it was shutdown. Second time it's happened. I was not touching the keyboard so it wasn't an accidental shortcut. I thought maybe someone was having a laugh and configured a hotcorner to sleep (which they didn't but still wouldn't explain it anyways). I was in a dark room, someone had mentioned it has 'tricked' their mac into sleeping but not shutting down.
2. I often extend to a second monitor, and sometimes swap that out for a hardwired connection. There have been multiple occasions where I take out the monitor usb and plug in the ethernet usb and it completely freezes with everything still on screen, requires physically holding the power button for several seconds.
Thoughts?You can return a new Mac within 14 days of purchase.
A new Mac is in warranty for 1 year from the date of purchase.
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best. -
My MacBook Air has start freezing - Safari and Mail
In the last few weeks, I have had trouble with Safari freezing. No websites will load including the Apple site. Also, once that happens, Mail freezes. Any ideas?
Try the troubleshooting steps mentioned here > Troubleshooting: My computer won't turn on
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I've been unable to determine any sort of pattern. It's frozen when I've been running just itunes, it's frozen when I've been running chrome and excel and it's frozen when I've been running nothing.
Please help. The "Genius" Bar has been worthess so far after multiple trips throughout the year and my warranty is about to run out...Hi Linc,
I was unable to find the subcategories "crash reports" or "panic reports" under Diagnostic and Usage INformation. However, I was able to find the followin from "User Diagnostic Reports." I've posted two of the most recent entries below. Strangely, I could not find a report on my most recent crash from today:
Process: LCCDaemon [160]
Path: /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
Identifier: com.Logitech.Control Center.Daemon
Version: 3.5.1 (3.5.1)
Code Type: X86-64 (Native)
Parent Process: launchd [125]
Date/Time: 2012-05-26 22:37:04.438 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Sleep/Wake UUID:
Interval Since Last Report: 58935 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 121536 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-00000001000b5000 [ 724K] r-x/rwx SM=COW /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
Application Specific Information:
objc[160]: garbage collection is ON
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff8ab38877 CFDictionaryGetValue + 23
1 com.Logitech.Control Center.Daemon 0x0000000100041d51 0x100000000 + 269649
2 com.Logitech.Control Center.Daemon 0x000000010000289a 0x100000000 + 10394
3 com.apple.Foundation 0x00007fff8b6e2d0e __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
4 com.apple.CoreFoundation 0x00007fff8ab837ba _CFXNotificationPost + 2634
5 com.apple.Foundation 0x00007fff8b6cefc3 -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
6 com.apple.AppKit 0x00007fff9070542f -[NSApplication terminate:] + 1540
7 com.apple.AppKit 0x00007fff909b0f48 -[NSApplication _terminateFromSender:askIfShouldTerminate:saveWindows:] + 274
8 com.apple.AppKit 0x00007fff909ba4c1 __-[NSApplication(NSAppleEventHandling) _handleAEQuit]_block_invoke_1 + 53
9 libdispatch.dylib 0x00007fff8f5bea86 _dispatch_call_block_and_release + 18
10 libdispatch.dylib 0x00007fff8f5c08f6 _dispatch_main_queue_callback_4CF + 308
11 com.apple.CoreFoundation 0x00007fff8ab6fe7c __CFRunLoopRun + 1724
12 com.apple.CoreFoundation 0x00007fff8ab6f486 CFRunLoopRunSpecific + 230
13 com.apple.HIToolbox 0x00007fff8f84a4d3 RunCurrentEventLoopInMode + 277
14 com.apple.HIToolbox 0x00007fff8f8516d3 ReceiveNextEventCommon + 181
15 com.apple.HIToolbox 0x00007fff8f85160e BlockUntilNextEventMatchingListInMode + 62
16 com.apple.AppKit 0x00007fff906fee31 _DPSNextEvent + 659
17 com.apple.AppKit 0x00007fff906fe735 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
18 com.apple.AppKit 0x00007fff906fb071 -[NSApplication run] + 470
19 com.apple.AppKit 0x00007fff90977244 NSApplicationMain + 867
20 com.Logitech.Control Center.Daemon 0x0000000100001604 0x100000000 + 5636
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8a7af7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8f5c078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8f5bf31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8a7af192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8d45b594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8d45cb85 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7590c260 rcx: 0x00000000000000b7 rdx: 0x0000000000000020
rdi: 0x0000000000000000 rsi: 0x00007fff7590c260 rbp: 0x00007fff5fbfe450 rsp: 0x00007fff5fbfe420
r8: 0x0000000400300000 r9: 0x0000000000003d8c r10: 0x00000000000000c1 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x00000000000f427e r14: 0x0000000000000000 r15: 0x00000001000dbea8
rip: 0x00007fff8ab38877 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x100000000 - 0x1000b4fff +com.Logitech.Control Center.Daemon (3.5.1 - 3.5.1) <392EA69F-6FE4-3E01-8E7A-4E752D34F1D3> /Library/Application Support/Logitech.localized/*/LCCDaemon.app/Contents/MacOS/LCCDaemon
0x1005d6000 - 0x1005e4ff7 com.apple.iokit.IOHIDLib (1.7.1 - 1.7.1) <F32A4AFC-EAA4-3230-8153-CCBE88CD5B86> /System/Library/Extensions/IOHIDFamily.kext/Contents/PlugIns/IOHIDLib.plugin/Co ntents/MacOS/IOHIDLib
0x7fff69d6c000 - 0x7fff69da0baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff84f04000 - 0x7fff84f0bfff com.apple.NetFS (4.0 - 4.0) <AD99FA2A-CF27-30CB-937E-233AD161BA2C> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff84f5e000 - 0x7fff84f65fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff84fab000 - 0x7fff84fb6fff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff85000000 - 0x7fff850a1ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff850a2000 - 0x7fff850a5ff7 com.apple.securityhi (4.0 - 1) <B37B8946-BBD4-36C1-ABC6-18EDBC573F03> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8546c000 - 0x7fff85472fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff85473000 - 0x7fff854e9fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff854ea000 - 0x7fff854effff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff854f0000 - 0x7fff855e5fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff855e6000 - 0x7fff855e9fff com.apple.help (1.3.2 - 42) <416BA8D2-9A2F-3F07-9E6B-E1231A92AAC0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff855ed000 - 0x7fff85706fff com.apple.DesktopServices (1.6.3 - 1.6.3) <20812ECE-CACC-3D44-8108-025EF6B45C14> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8574d000 - 0x7fff8579fff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff857af000 - 0x7fff85817ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff85818000 - 0x7fff8582dfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <1158319D-3B16-3000-94D8-E4234CEC6152> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff85890000 - 0x7fff85974e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff85975000 - 0x7fff85da2fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff86562000 - 0x7fff8656dff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff8656e000 - 0x7fff86573fff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
0x7fff86574000 - 0x7fff86f11c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff86fb7000 - 0x7fff86fe4fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff87005000 - 0x7fff87006fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff87007000 - 0x7fff8700dfff libGFXShared.dylib (??? - ???) <8A61FA67-EB3C-319D-AE3C-64936FB26BAC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8700e000 - 0x7fff87175fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff87176000 - 0x7fff87184fff com.apple.NetAuth (1.0 - 3.0) <CAA2C83D-B164-315A-8B6C-76C4A3746C9B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8724d000 - 0x7fff872b8ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff872b9000 - 0x7fff872bafff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff872ca000 - 0x7fff873a9ff7 com.apple.ImageIO.framework (3.1.2 - 3.1.2) <FFA7532B-336A-3F0B-9AB9-2A35B56ED887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff873aa000 - 0x7fff873aafff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff87ae2000 - 0x7fff87b21ff7 libGLImage.dylib (??? - ???) <49BB4404-68F1-3839-A5C9-983405B59F52> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff87b30000 - 0x7fff87be3ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff880e8000 - 0x7fff8818dfff com.apple.ink.framework (1.4 - 110) <F93B76B3-E57C-3805-B20D-03717A3F91DD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x7fff8ff87000 - 0x7fff9000cff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff90054000 - 0x7fff90056fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff902c6000 - 0x7fff9034aff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff9034b000 - 0x7fff9036afff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff9036b000 - 0x7fff9036cfff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff9036d000 - 0x7fff90373fff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff90374000 - 0x7fff90375ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff903c3000 - 0x7fff903eeff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff903ef000 - 0x7fff90491fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff90658000 - 0x7fff90658fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff90659000 - 0x7fff9068cff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9068d000 - 0x7fff906aafff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff906f6000 - 0x7fff912fcff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff912fd000 - 0x7fff91319ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9168b000 - 0x7fff9168cff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff91699000 - 0x7fff9171cfef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff9171d000 - 0x7fff91771fff libFontRegistry.dylib (??? - ???) <822DD341-C735-36C9-9521-E8E98807D09D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9178e000 - 0x7fff91893fff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff918ef000 - 0x7fff91a48fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff91a7f000 - 0x7fff91b81fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff91b82000 - 0x7fff91c8ffff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff91c90000 - 0x7fff91cf2ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 398
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 13984
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=141.8M resident=54.4M(38%) swapped_out_or_unallocated=87.3M(62%)
Writable regions: Total=16.1G written=10.5M(0%) resident=7500K(0%) swapped_out=3604K(0%) unallocated=16.1G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 2564K
MALLOC 334.1M
MALLOC (reserved) 15.8G reserved VM address space (unallocated)
MALLOC guard page 64K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 9232K
VM_ALLOCATE 16.0M
__CI_BITMAP 80K
__DATA 12.0M
__IMAGE 528K
__LINKEDIT 47.8M
__TEXT 93.9M
__UNICODE 544K
mapped file 25.4M
shared memory 312K
=========== =======
TOTAL 16.3G
TOTAL, minus reserved VM space 598.5M
System Profile:
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f63
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
SECOND REPORT
Process: SFLIconTool [282]
Path: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
Identifier: SFLIconTool
Version: ??? (???)
Code Type: X86-64 (Native)
Parent Process: bash [279]
Date/Time: 2012-05-25 13:56:28.691 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 22138 sec
Crashes Since Last Report: 1
Per-App Crashes Since Last Report: 1
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010e89c000-000000010e89d000 [ 4K] r-x/rwx SM=COW /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
Application Specific Information:
objc[282]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8ad6b4f0 strlen + 16
1 com.apple.CoreFoundation 0x00007fff883f7d5d CFStringCreateWithCString + 29
2 SFLIconTool 0x000000010e89ca1d 0x10e89c000 + 2589
3 SFLIconTool 0x000000010e89c9e0 0x10e89c000 + 2528
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x0000000008000100 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x00007fff6e49b5c0 rsp: 0x00007fff6e49b578
r8: 0x0000000000000001 r9: 0x0000000000000000 r10: 0x0000000000002d00 r11: 0x00007fff883f7d40
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff8ad6b4f0 rfl: 0x0000000000010286 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
0x10e89c000 - 0x10e89cff7 SFLIconTool (??? - ???) <BDE52A57-1652-359E-AFB3-289B1F0EB720> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/Support/SFLIconTool
0x7fff6e49c000 - 0x7fff6e4d0baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
0x7fff827c2000 - 0x7fff827c9fff com.apple.NetFS (4.0 - 4.0) <AD99FA2A-CF27-30CB-937E-233AD161BA2C> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8281c000 - 0x7fff82823fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <65602684-33B1-32DE-802B-050CE07659AC> /usr/lib/system/libcopyfile.dylib
0x7fff828be000 - 0x7fff8295fff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff82d2a000 - 0x7fff82d30fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff82d31000 - 0x7fff82da7fff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff82da8000 - 0x7fff82dadfff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff8314e000 - 0x7fff83232e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff83e2c000 - 0x7fff83e31fff libcache.dylib (47.0.0 - compatibility 1.0.0) <3D114C8A-AD1F-3C78-9E8C-B8F3810740E5> /usr/lib/system/libcache.dylib
0x7fff84875000 - 0x7fff848a2fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff848c3000 - 0x7fff848c4fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff848cc000 - 0x7fff84a33fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff84a34000 - 0x7fff84a42fff com.apple.NetAuth (1.0 - 3.0) <CAA2C83D-B164-315A-8B6C-76C4A3746C9B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff84b0b000 - 0x7fff84b76ff7 com.apple.framework.IOKit (2.0 - ???) <6C604894-7F61-3130-8499-20791D14577F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff84b77000 - 0x7fff84b78fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff85f42000 - 0x7fff85f46fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff85fa4000 - 0x7fff85fafff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff85fb3000 - 0x7fff85fc1ff7 libkxld.dylib (??? - ???) <C2FC894F-3716-32C3-967E-6AD5E2697045> /usr/lib/system/libkxld.dylib
0x7fff86526000 - 0x7fff86539ff7 libCRFSuite.dylib (??? - ???) <322486D1-359C-3059-BF53-D4B038621E18> /usr/lib/libCRFSuite.dylib
0x7fff86bae000 - 0x7fff86bbbff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
0x7fff86caa000 - 0x7fff86fc6fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <6F99A26B-788F-37B9-860F-508906EC06D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff86fc7000 - 0x7fff871c9fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff872de000 - 0x7fff87320ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff88056000 - 0x7fff88076fff libsystem_kernel.dylib (1699.26.8 - compatibility 1.0.0) <1DDC0B0F-DB2A-34D6-895D-E5B2B5618946> /usr/lib/system/libsystem_kernel.dylib
0x7fff882eb000 - 0x7fff882f1ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff883f5000 - 0x7fff885c9ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff885ca000 - 0x7fff885e1fff com.apple.CFOpenDirectory (10.7 - 144) <99A746A5-870A-33DB-9E4F-30A0D755A8F6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff88eb8000 - 0x7fff88f28fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff88f29000 - 0x7fff88f2afff libunc.dylib (24.0.0 - compatibility 1.0.0) <0482C762-746D-37EB-A8C9-E1048CF70462> /usr/lib/system/libunc.dylib
0x7fff88f8a000 - 0x7fff892a3fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff892a4000 - 0x7fff892f2fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff89300000 - 0x7fff89308fff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8937e000 - 0x7fff893b9fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff894ba000 - 0x7fff894c3ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff894c4000 - 0x7fff894c9fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8966c000 - 0x7fff89670fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff8a7cc000 - 0x7fff8a818ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8acc9000 - 0x7fff8ada6fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff8ada7000 - 0x7fff8ae8bfff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8b983000 - 0x7fff8ba1dff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff8ba75000 - 0x7fff8ba7fff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff8be00000 - 0x7fff8bf0cfff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8bfd2000 - 0x7fff8bfe4ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8c3d0000 - 0x7fff8c3d0fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8c3d1000 - 0x7fff8c3e0ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8c527000 - 0x7fff8c52cff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8c52d000 - 0x7fff8c56cfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff8c8cd000 - 0x7fff8c8d3fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <548BAEB6-8C4C-3B0F-AB0C-7E1C960BCAB5> /usr/lib/system/libmacho.dylib
0x7fff8c8d4000 - 0x7fff8c904ff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8c93c000 - 0x7fff8c93efff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8cd5d000 - 0x7fff8ce64fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff8ce66000 - 0x7fff8ce78ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8ce79000 - 0x7fff8ce7aff7 libsystem_sandbox.dylib (??? - ???) <96D38E74-F18F-3CCB-A20B-E8E3ADC4E166> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8ce7b000 - 0x7fff8ce89fff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff8ce8a000 - 0x7fff8cefdfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8d43f000 - 0x7fff8d728ff7 com.apple.security (7.0 - 55148.1) <E9C46204-1336-3D90-BC67-5162FC7079D2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8d912000 - 0x7fff8d914fff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff8dc29000 - 0x7fff8dc2afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8dc32000 - 0x7fff8dc33ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff8dc81000 - 0x7fff8dcacff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8df16000 - 0x7fff8df16fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8df4b000 - 0x7fff8df68fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8ebbb000 - 0x7fff8ebd7ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8ef49000 - 0x7fff8ef4aff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8ef57000 - 0x7fff8efdafef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8f33d000 - 0x7fff8f43ffff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 566
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=75.0M resident=45.2M(60%) swapped_out_or_unallocated=29.8M(40%)
Writable regions: Total=17.4M written=124K(1%) resident=272K(2%) swapped_out=0K(0%) unallocated=17.1M(98%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 9396K
MALLOC guard page 16K
STACK GUARD 56.0M
Stack 8192K
__DATA 2964K
__LINKEDIT 47.7M
__TEXT 27.3M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 151.6M
System Profile:
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f63
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256C, 251 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfa130000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3 -
I have a 2-month-old Macbook Air that periodically freezes. I am working along in MS Office and all of a sudden the screen freezes, sometimes I can still move the cursor, sometimes not, but nothing is clickable on the screen and the keyboard also doesn't do anything.
Sometimes if I wait long enough everything suddenly returns to normal, sometimes after 15 minutes I just force shutdown and restart (after which it seems to work properly for another day or so).
I'm going to take it to the Apple Store but I'm wondering if there's any log anywhere I can use as evidence for the Genius Bar guys. My luck it won't act up while at the store and they'll just send me home to reinstall OSX or something...
Thanks!Hi ..
A Safe Mode boot deletes system caches that may help.
Mac OS X: Starting up in Safe Mode
A Safe Mode boot takes a bit longer then a normal boot so be patient and follow the instructions at that link to the letter.
Once you see the Desktop, click the Apple menu icon (top left in the screen). From the drop down menu click Restart.
See if the Mac still freezes ...
If it does, if you migrated files from another Mac to the Air, check to see how much free space there is on the startup disk. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
A word to the wise. Before taking your Mac to a Genius Bar, make sure and backup all your important files first. Even if they just reinstall the Mac OS X, best to be on the safe side with a backup.
edited by: cs -
MacBook Air Freezes - Error & Forced to Restart??
Hello all, I am hoping someone can provide me with insight as to why my MacBook Air keeps randomly freezing with the following error:
Does anyone know what this means? Should I take it down to Apple..? Thank youHi, this is what shows:
Interval Since Last Panic Report: 73849 sec
Panics Since Last Report: 2
Anonymous UUID: A4FD15BE-C180-46A7-8C97-2702AC376FAD
Mon Oct 21 13:30:13 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff807e4ed000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff807e4ed000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0xffffff800a9dde88, RBX: 0x0000000000000000, RCX: 0x000013dfa1ddbe42, RDX: 0x0000000000000000
RSP: 0xffffff80aefbbaf8, RBP: 0xffffff80aefbbb30, RSI: 0x0000000000000039, RDI: 0xffffff800c09f000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff7f80a94b0c, R11: 0xffffff800063dc04
R12: 0x000013dfa1ddbe42, R13: 0xffffff800c09f000, R14: 0xffffff800c09f000, R15: 0x0000000000000100
RFL: 0x0000000000010246, RIP: 0xffffff807e4ed000, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0xffffff807e4ed000, Error code: 0x0000000000000010, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80aefbb7a0 : 0xffffff8000220792
0xffffff80aefbb820 : 0xffffff80002c4794
0xffffff80aefbb9d0 : 0xffffff80002da55d
0xffffff80aefbb9f0 : 0xffffff807e4ed000
0xffffff80aefbbb30 : 0xffffff7f809e6aa9
0xffffff80aefbbb90 : 0xffffff7f809e4ded
0xffffff80aefbbc10 : 0xffffff800063dd21
0xffffff80aefbbc70 : 0xffffff7f809dcbc6
0xffffff80aefbbc80 : 0xffffff80006264a2
0xffffff80aefbbcc0 : 0xffffff8000626648
0xffffff80aefbbd00 : 0xffffff8000628a5f
0xffffff80aefbbd70 : 0xffffff8000623068
0xffffff80aefbbd80 : 0xffffff7f80961ba3
0xffffff80aefbbdb0 : 0xffffff7f80a96c77
0xffffff80aefbbde0 : 0xffffff7f80a995c0
0xffffff80aefbbe40 : 0xffffff7f80a90016
0xffffff80aefbbe70 : 0xffffff7f80a93141
0xffffff80aefbbec0 : 0xffffff800062fd10
0xffffff80aefbbf50 : 0xffffff800063019e
0xffffff80aefbbf70 : 0xffffff800023dbbc
0xffffff80aefbbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffff ff7f809c1000->0xffffff7f80a2bfff
dependency: com.apple.driver.AppleKeyStore(28.18)[03A494E4-AA15-35DF-85EF-D8B2C7A9F05B]@0xf fffff7f809b5000
com.apple.iokit.IOUSBFamily(5.1)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff 7f8094b000->0xffffff7f809a0fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AppleUSBHub(5.1)[0CE3C84E-C267-3BE4-B596-21065BA2ABDD]@0xfffff f7f80a8b000->0xffffff7f80a9efff
dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f8094b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 21851214593326
last loaded kext at 21566174791433: com.trusteer.driver.gakl_driver_2 1 (addr 0xffffff7f807ca000, size 32768)
last unloaded kext at 14732680033204: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2 1
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 121.33 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
Thanks!!
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