My MacBook Air is running very slowly and has difficulty staying connected to wifi networks.

Problem description:
My mac is running very slowly and I have difficulty staying connected to wifi networks. I have only used half of my hard drive. My computer was purchased in Canada, where I used it for over a year but now I am living in the US.
EtreCheck version: 2.1.5 (108)
Report generated January 11, 2015 at 5:56:14 PM MST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
  MacBook Air (13-inch, Mid 2011) (Verified)
  MacBook Air - model: MacBookAir4,2
  1 1.7 GHz Intel Core i5 CPU: 2-core
  4 GB RAM Not upgradeable
  BANK 0/DIMM0
  2 GB DDR3 1333 MHz ok
  BANK 1/DIMM0
  2 GB DDR3 1333 MHz ok
  Bluetooth: Old - Handoff/Airdrop2 not supported
  Wireless:  en0: 802.11 a/b/g/n
Video Information: ℹ️
  Intel HD Graphics 3000 - VRAM: 384 MB
  Color LCD 1440 x 900
System Software: ℹ️
  OS X 10.10.1 (14B25) - Uptime: 0:31:38
Disk Information: ℹ️
  APPLE SSD SM128C disk0 : (121.33 GB)
  EFI (disk0s1) <not mounted> : 210 MB
  Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
  Macintosh HD (disk1) / : 120.10 GB (59.92 GB free)
  Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
  Apple Inc. FaceTime Camera (Built-in)
  Apple Inc. BRCM20702 Hub
  Apple Inc. Bluetooth USB Host Controller
  Apple Inc. Apple Internal Keyboard / Trackpad
  Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
  Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
  Mac App Store and identified developers
Kernel Extensions: ℹ️
  /Applications/Splashtop Streamer.app
  [not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) [Support]
  [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) [Support]
  /System/Library/Extensions
  [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
  [not loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.8) [Support]
  [not loaded] com.avatron.AVExVideo (1.7 - SDK 10.8) [Support]
Launch Agents: ℹ️
  [loaded] com.google.keystone.agent.plist [Support]
  [not loaded] com.splashtop.streamer-for-root.plist [Support]
  [loaded] com.splashtop.streamer-for-user.plist [Support]
  [not loaded] com.teamviewer.teamviewer.plist [Support]
  [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
  [loaded] com.adobe.fpsaud.plist [Support]
  [loaded] com.google.keystone.daemon.plist [Support]
  [loaded] com.leapfrog.connect.authdaemon.plist [Support]
  [loaded] com.microsoft.office.licensing.helper.plist [Support]
  [running] com.splashtop.streamer-daemon.plist [Support]
  [loaded] com.splashtop.streamer-srioframebuffer.plist [Support]
  [not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
  [loaded] com.adobe.ARM.[...].plist [Support]
  [running] com.leapfrog.connect.monitor.plist [Support]
  [loaded] com.splashtop.streamer-for-user.plist [Support]
User Login Items: ℹ️
  iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
  AirDisplayStatusItem Application (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/AirDisplayStatusItem.app)
  Dropbox Application (/Applications/Dropbox.app)
  ScreenCapture Application (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/ScreenCapture.app)
  Google Drive Application (/Applications/Google Drive.app)
  Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
  WDQuickView Application (/Incompatible Software/WDQuickView.app)
Internet Plug-ins: ℹ️
  NPDjVu: Version: 6.1.1 [Support]
  o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  Google Earth Web Plug-in: Version: 5.2 [Support]
  Default Browser: Version: 600 - SDK 10.10
  Flip4Mac WMV Plugin: Version: 2.3.5.4 [Support]
  PrintDialogExt: Version: 6.1.1 [Support]
  AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
  FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
  Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
  Flash Player: Version: 16.0.0.235 - SDK 10.6 Cannot contact Adobe
  QuickTime Plugin: Version: 7.7.3
  googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
  SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
  AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
  DirectorShockwave: Version: 11.0.3r470 [Support]
User internet Plug-ins: ℹ️
  CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
3rd Party Preference Panes: ℹ️
  Air Display Preferences  [Support]
  Flash Player  [Support]
  Flip4Mac WMV  [Support]
Time Machine: ℹ️
  Time Machine not configured!
Top Processes by CPU: ℹ️
      6% WindowServer
      0% fontd
      0% Dropbox
      0% Google Drive
      0% AppleSpell
Top Processes by Memory: ℹ️
  236 MB Safari
  150 MB com.apple.WebKit.WebContent
  90 MB Google Drive
  82 MB Dropbox
  69 MB mds_stores
Virtual Memory Information: ℹ️
  486 MB Free RAM
  1.62 GB Active RAM
  1.15 GB Inactive RAM
  1.04 GB Wired RAM
  1.85 GB Page-ins
  41 KB Page-outs
Diagnostics Information: ℹ️
  Jan 11, 2015, 05:30:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/AirDisplayStatusItem_2015-01-1 1-173050_[redacted].crash
  Jan 11, 2015, 05:25:11 PM Self test - passed

Thanks!
Here is the results from running EtreCheck while in safe mode. (I hope I understood your directions correctly to do just that).
EtreCheck version: 2.1.6 (109)
Report generated January 20, 2015 at 8:41:33 PM MST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
         MacBook Air (13-inch, Mid 2011) (Technical Specifications)
         MacBook Air - model: MacBookAir4,2
         1 1.7 GHz Intel Core i5 CPU: 2-core
         4 GB RAM Not upgradeable
                   BANK 0/DIMM0
                            2 GB DDR3 1333 MHz ok
                   BANK 1/DIMM0
                            2 GB DDR3 1333 MHz ok
         Bluetooth: Old - Handoff/Airdrop2 not supported
         Wireless:  en0: 802.11 a/b/g/n
         Battery Health: Normal - Cycle count 377
Video Information: ℹ️
         Intel HD Graphics 3000 - VRAM: 384 MB
                   Color LCD 1440 x 900
System Software: ℹ️
         OS X 10.10.1 (14B25) - Time since boot: 0:4:59
Disk Information: ℹ️
         APPLE SSD SM128C disk0 : (121.33 GB)
                   EFI (disk0s1) <not mounted> : 210 MB
                   Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
                   Macintosh HD (disk1) / : 120.10 GB (59.56 GB free)
                            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
         Apple Inc. FaceTime Camera (Built-in)
         Apple Inc. Apple Internal Keyboard / Trackpad
         Apple Inc. BRCM20702 Hub
                   Apple Inc. Bluetooth USB Host Controller
         Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
         Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
         Mac App Store and identified developers
Kernel Extensions: ℹ️
                                     /System/Library/Extensions
         [not loaded]        com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Support]
         [not loaded]        com.avatron.AVExFramebuffer (1.7 - SDK 10.8) [Support]
         [not loaded]        com.avatron.AVExVideo (1.7 - SDK 10.8) [Support]
Problem System Launch Daemons: ℹ️
         [failed]                 com.apple.ucupdate.plist [Details]
         [failed]                 com.apple.watchdogd.plist [Details]
Launch Agents: ℹ️
         [not loaded]        com.google.keystone.agent.plist [Support]
         [not loaded]        com.splashtop.streamer-for-root.plist [Support]
         [not loaded]        com.splashtop.streamer-for-user.plist [Support]
         [not loaded]        com.teamviewer.teamviewer.plist [Support]
         [not loaded]        com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
         [not loaded]        com.adobe.fpsaud.plist [Support]
         [not loaded]        com.google.keystone.daemon.plist [Support]
         [not loaded]        com.leapfrog.connect.authdaemon.plist [Support]
         [not loaded]        com.microsoft.office.licensing.helper.plist [Support]
         [not loaded]        com.splashtop.streamer-daemon.plist [Support]
         [not loaded]        com.splashtop.streamer-srioframebuffer.plist [Support]
         [not loaded]        com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
         [not loaded]        com.adobe.ARM.[...].plist [Support]
         [not loaded]        com.leapfrog.connect.monitor.plist [Support]
         [not loaded]        com.splashtop.streamer-for-user.plist [Support]
User Login Items: ℹ️
         iTunesHelper     Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
         AirDisplayStatusItem                   Application  (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/AirDisplayStatusItem.app)
         Dropbox            Application  (/Applications/Dropbox.app)
         ScreenCapture Application  (/Library/PreferencePanes/Air Display Preferences.prefPane/Contents/Resources/ScreenCapture.app)
         Google Drive    Application  (/Applications/Google Drive.app)
         Google Chrome                           Application Hidden (/Applications/Google Chrome.app)
         WDQuickView  Application  (/Incompatible Software/WDQuickView.app)
Internet Plug-ins: ℹ️
         NPDjVu: Version: 6.1.1 [Support]
         o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
         Google Earth Web Plug-in: Version: 5.2 [Support]
         Default Browser: Version: 600 - SDK 10.10
         Flip4Mac WMV Plugin: Version: 2.3.5.4 [Support]
         PrintDialogExt: Version: 6.1.1 [Support]
         AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
         FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
         Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
         Flash Player: Version: 16.0.0.257 - SDK 10.6 Cannot contact Adobe
         QuickTime Plugin: Version: 7.7.3
         googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
         SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
         AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
         DirectorShockwave: Version: 11.0.3r470 [Support]
User internet Plug-ins: ℹ️
         CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
3rd Party Preference Panes: ℹ️
         Air Display Preferences [Support]
         Flash Player  [Support]
         Flip4Mac WMV  [Support]
Time Machine: ℹ️
         Time Machine not configured!
Top Processes by CPU: ℹ️
              4%        WindowServer
              0%        AppleSpell
              0%        notifyd
              0%        fontd
              0%        opendirectoryd
Top Processes by Memory: ℹ️
         241 MB             Safari
         168 MB              Finder
         129 MB              com.apple.WebKit.WebContent
         103 MB             WindowServer
         77 MB                CalendarAgent
Virtual Memory Information: ℹ️
         139 MB              Free RAM
         1.85 GB             Active RAM
         1.75 GB             Inactive RAM
         537 MB             Wired RAM
         810 MB             Page-ins
         164 KB               Page-outs
Diagnostics Information: ℹ️
         Jan 20, 2015, 08:37:12 PM        Self test - passed

Similar Messages

  • My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

  • My MacBook Pro is running very slowly! Please help!

    Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
    Problem description:
    My MacBook Pro is running very slowly!
    EtreCheck version: 2.1.8 (121)
    Report generated 12 March 2015 3:15:41 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 255
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
    Disk Information: ℹ️
        TOSHIBA MK2555GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Calendar    Application  (/Applications/Calendar.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
        Destinations:
            Michael's HD [Local]
            Total size: 319.73 GB
            Total number of backups: 12
            Oldest backup: 2012-02-08 22:52:31 +0000
            Last backup: 2015-02-24 08:22:40 +0000
            Size of backup disk: Too small
                Backup size 319.73 GB < (Disk used 224.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    WindowServer
             2%    DashboardClient
             0%    AppleSpell
             0%    Dropbox
             0%    fontd
    Top Processes by Memory: ℹ️
        507 MB    firefox
        86 MB    Finder
        64 MB    Preview
        64 MB    WindowServer
        56 MB    Mail
    Virtual Memory Information: ℹ️
        441 MB    Free RAM
        1.36 GB    Active RAM
        809 MB    Inactive RAM
        713 MB    Wired RAM
        14.96 GB    Page-ins
        119 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 11:05:38 AM    Self test - passed
        Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
    Thanks in advance! Mike

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • My MacBook pro is running very slow and unresponsive.

    My MacBook pro is running very slow and unresponsive. I have mid 2010 model running on lion. Past few days it looks very unresponsive. Tried to reinstall lion as clean copy. Still no luck. Any help on this is much appreciated !
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    Things That Can Keep Your Computer From Slowing Down
    If your computer seems to be running slower here are some things you can do:
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    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
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    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac Maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    I have an iMac 5.1 which is running OSx10.5.8 - it runs very slowly and I can't find if there is a particular problem. In the process, I have tried to install 10.6 [I have a new iMac] and the 5.1 won't accept the install discs.

    As you have discovered... you cannot use the install discs from another Mac...
    Re the iMac running OS X 10 5 8... and for your New Mac...
    See Here for keeping your Mac Happy...
    http://support.apple.com/kb/HT1147
    http://www.thexlab.com/faqs/maintainingmacosx.html
    http://www.thexlab.com/faqs/performance.html

  • Only Hotmail running very slowly and errors in loading correct page

    recently Hotmail havs taken a long time to load pages. Plus when a email is selected page flickers and wrong page displayed.
    this is not happening with Yahoo mail. Sometimes error message such as "not responding" or "cannot complete". But only when trying to get hotmail

    Hi Larry,
    Thankyou for your reply, this is a partial answer
    This server has been running for about 3 years now,
    The faults started after I did an service pack update for sharepoint. I then did the manual update but the C drive then started to run very slowly and was giving disk size too low errors so I moved the SUS to a different drive but this hasnt helped. It is
    still running painfully slow. Ran SBS BPA and found no faults. However ran Exchange BPA and did find faults which I have now fixed. Still have large number of errors
    Brian

  • After upgrading to OS X Lion Aperture 3.1.3 runs very slowly and crashes

    After upgrading to OS X Lion Aperture 3.1.3 runs very slowly and crashes regularly when editing and/or exporting images.  Prior to the upgrade these problems did not exist - has anyone else encountered this behavior and found a resolution?
    My iMac has 2GB of RAM (max RAM is 3GB according to the machine specs) and uses a 2TB external drive for the Aperture library and Time machine backups.

    Thanks for the suggestions.  Unfortunately after doing the Repair Permissions and rebuilding the Aperture Library the performance has not improved.
    I cleared out the cache(s) by removing all of the files in the following folders and restarting:
    Hard Drive/Library/Caches
    Hard Drive/System/Library/Caches
    Hard Drive/Users/(Your user)/Library/Caches
    which seems to have helped a little bit.  I did notice that in my Users folder there are 111 items:
    username
    username 1 (then folders with the same name up to 109)
    Shared
    could the extra username folders be causing the performance issue?  In each folder is a Library folder, in the Library folder is a Preferences folder and in the Preferences folder is a com.apple.internetconfigpriv.plist file and sometimes a com.apple.LaunchServices.plist file.
    Only the username 1's Library folder has the standard Caches, Fonts, Logs & Preferences folders.
    Is it safe to remove the username 2 - 109 folders?  If so is the creation of these folders something I can turn off?

  • HT201516 My iMac is running very slowly and it takes about 1 hour more to install stuff on it than my other imacs

    My iMac is running very slowly and it takes about 1 hour more to install stuff on it than my other imacs

    It would help us to help you if we could have some more technical info about your iMac.
    If you like, please go ahead and download, install and run Etrecheck.
    Etrecheck was developed as a simple Mac diagnostic report tool by a regular Apple Support forum user and technical support contributor named Etresoft. Etrecheck is a small, unobstrusive app that compiles a static snapshot of your entire Mac hardware system and installed software.
    This is a free app that has been honestly created to provided help in diagnosing issues with Macs running the new OS X 10.9 Mavericks.
    It is not malware and can be safely downloaded and installed onto your Mac.
    http://www.etresoft.com/etrecheck
    Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues.
    Thank You.

  • There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now?

    There's a black and white striped glitch on the left side of my screen on my Macbook Air! Its happened before and has been an easy fix, usually just restart or turn off my computer but don't know what else to do. Is there anything I can try now? I wont be able to make it to the Apple store until tomorow and would prefer if there was something I could do that didnt cost money, my computers very new and I really need help.

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    I suggest that you try to repair the phone software using PC Companion..
    Before repairing your device you may want to backup your information first. Check out this topic for more information on how to.
    How to backup?
    If the issue should still remain I think that this needs to be examined and fixed at a repair center. For more information about how to submit your phone for repair and where, contact your local support team.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • My Mac Air is running very slowly

    My Mac Air has started running very slowly.  It is running Yosemite 10.10.2

    Hello All,
    Same frustrating problem here with my MBA. It's running slow, fans are running at full throttle from boot to power down, the apparently notorious known  kernel_task process using between 200-400% CPU resources and some 450MB memory.
    I have been reading hundreds of good support community threads, tried all reasonable advises such as resetting SCM, PRAM, upgrading from Maverick to Yosemite 10.3.3, endless chats with Apple support (nice peoples, but no help). I am getting desperate and close to deaf listing to the fans in my MBA.
    Have seen several good supportive posts from Etresoft in various communities and now here again. Took the opportunity to download linked error check software and have inserted result below. I do however not expect this will really help in finding a solution, but you never know.
    ANY advise and feedback appreciated (y)
    Cheers,
    Torben
    Problem description:
    MBA fans running at full speed  from boot to shutdown. Kernel_task process consumes huge amount of memory and CPU resources….
    EtreCheck version: 2.2 (132)
    Report generated 5/1/15, 9:03 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Air (13-inch, Early 2014) (Technical Specifications)
        MacBook Air - model: MacBookAir6,2
        1 1.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Not upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en0: 802.11 a/b/g/n/ac
        Battery: Health = Normal - Cycle count = 179 - SN = D86432606CQF90JA0
    Video Information: ℹ️
        Intel HD Graphics 5000
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:13:49
    Disk Information: ℹ️
        APPLE SSD SD0128F disk0 : (121,33 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            MacIntosh HD (disk1) / : 120.10 GB (106.85 GB free)
                Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Daemons: ℹ️
        [failed]    com.apple.spirecorder.plist
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        QuickTime Plugin: Version: 7.7.3
    3rd Party Preference Panes: ℹ️
        None
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            MacIntosh HD: Disk size: 120.10 GB Disk used: 13.26 GB
        Destinations:
            MAC_BACKUP [Local]
            Total size: 0 B
            Total number of backups: 2
            Oldest backup: 2015-04-26 12:23:22 +0000
            Last backup: 2015-04-26 12:55:25 +0000
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 13.26 GB X 3)
    Top Processes by CPU: ℹ️
            18%    mds
            17%    mds_stores
            10%    WindowServer
             2%    Safari
             1%    com.apple.WebKit.WebContent(2)
    Top Processes by Memory: ℹ️
        413 MB    kernel_task
        213 MB    com.apple.WebKit.WebContent(2)
        160 MB    mds_stores
        57 MB    mdworker(8)
        57 MB    Safari
    Virtual Memory Information: ℹ️
        813 MB    Free RAM
        3.20 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        May 1, 2015, 08:45:59 AM    /Library/Logs/DiagnosticReports/com.apple.AmbientDisplayAgent_2015-05-01-084559 _[redacted].crash
        May 1, 2015, 08:44:47 AM    Self test - passed

  • My macbook pro is running very slowly since upgrading to Yosemite.  How can I cure this or how do I remove Yosemite?

    My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite.  How can I cure this or how can I remove Yosemite?
    OS X 10.10.1
    2.4 GHz Intel Core 2 duo
    4GB 1067 MHz DDR3
    NVIDIA GeForce 320M 256MB
    Opening apps or web pages is incredibly slow and extremely frustrating.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • My macbook air won't turn on and has a beeping sound. Any suggestions?

    My macbook air won't turn on and when the power button is pushed, it makes a beeping noise. Any suggestions?

    Beeps on startup:
    1 beep = no RAM installed
    2 beeps = incompatible RAM types
    3 beeps = no good banks
    4 beeps = no good boot images.
    5 beeps = processor is not usable
    http://support.apple.com/kb/HT2538

  • My macbook pro is running very slow and very very hot

    hi everyone I have a 13 inch mid 2012 MacBook pro,
    it is running very very slow and extremely hot, I downloaded a program called smc fan control and it is reading the internal temperature of my computer as 80 degrees Celsius. I was looking on the forums and saw that I should run an apple hardware test. which I have done and it is coming up with Error 4/MOT/4/40000002: EXHAUST-2003
    what does this mean? is it something to do with my fan?
    also there is a very strange clicking noise when I lift the mac up or if its on its side and sometimes it just randomly freezes,  the computer does not respond and then it restarts.
    what do I do?
    please help!

    " the fan didn't seem congested with dust, at least not enough to cause any malfunction."
    The lint and crap builds up in the heat exchanger radiator. It's the grilled thing at the output of the fan.
    https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Unibody+Mid+2012+Fan+Replacemen t/10367
    Look at step 6. It's that grilled thing at the top of the fan. If you remove the fan that radiator is probably clogged with lint. Brush it all away and if possible blow out the fan with compressed air. Make sure the fan turns freely and doesn't feel stiff.
    http://s291.photobucket.com/user/spudnuty/media/13%20inch%20MacBook%20Core%202%2 05-2007%20dirty%20rainstrm/MacBookHeatsinkinlet.jpg.html?filters[user]=68196367& filters[recent]=1&sort=1&o=21
    This isn't a MBP radiator but the problem will look like this.

  • My Macbook Pro is running very slowly

    Problem description:
    My Macbook Pro (2009) slowed significantly when I installed Yosemite.
    I made some changes to settings of various apps and this helped but the system seems to be running increasingly slowly.
    I have installed the latest version of Yosemite; I am now on 10.10.2. And the system has slowed a little more.
    I have trashed a couple of Apps to make more room. Also a movie. System seems to be running a little faster now (or should I say less slow).
    I suspect syncing between iPad and laptop may be slowing the laptop.
    The Apple chappies at the shop said my battery needs servicing or replacing (probably the latter).
    In particular the following apps are slow:
    * Chrome (altho slowness may sometimes be caused by slow Internet connection I guess.
    * iPhoto
    * MS Word is almost unusable because it is so slow. Possibly the version I have is incompatible with Mavericks?
    I se that the EtreCheck report talks about Tuxera being out of date. I can’t find where it is on my system in order to uninstall it.
    All help and advice gratefully received.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 1:15:32 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 465
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 8 days 17:6:13
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (116.20 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868
    USB Information: ℹ️
        Seagate Desktop
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        11 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.loginwindow.LFVTracer.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 133.00 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 159.70 GB
            Total number of backups: 17
            Oldest backup: 2014-08-23 03:18:31 +0000
            Last backup: 2015-02-27 22:11:10 +0000
            Size of backup disk: Too small
                Backup size 159.70 GB < (Disk used 133.00 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             2%    Google Chrome
             0%    Dropbox
             0%    GoogleTalkPlugin
             0%    airportd
    Top Processes by Memory: ℹ️
        176 MB    Google Chrome
        120 MB    Finder
        97 MB    Google Chrome Helper
        73 MB    mds_stores
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        179 MB    Free RAM
        1.26 GB    Active RAM
        1.09 GB    Inactive RAM
        756 MB    Wired RAM
        34.29 GB    Page-ins
        525 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 12:56:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-28-125602_[reda cted].crash
        Feb 28, 2015, 08:59:23 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-085923_ [redacted].crash

    A couple of suggestions:
    Download EasyFind and use it to locate specific files. Often it will be successful when Spotlight fails:
    https://itunes.apple.com/us/app/easyfind/id411673888?mt=12
    Delete Google Chrome and its various parts.  It is a resource hog and has a history of compatibility issues with OSX.
    Install additional RAM.  Your MBP will support up to 8 GB>  The best sources for Mac compatible RAM are OWC and Crucial.
    Ciao.

  • Macbook Pro 2011 running very slowly after upgrading to Mavericks

    I am in deep trouble with my wife so any help would be gratefully accepted.
    Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
    Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
    I have attached the Etrecheck output FYI
    Thanks
    Andrew
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              Silverlight: Version: 4.0.50401.0 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SuperDuper!:          Version: 2.7.1 - SDK 10.4 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   7%          Safari
                   6%          Dropbox
                   5%          WindowServer
                   3%          hidd
                   2%          com.apple.WebKit.Networking
    Top Processes by Memory:
              119 MB          com.apple.IconServicesAgent
              106 MB          Safari
              94 MB          Finder
              94 MB          Dropbox
              94 MB          Mail
    Virtual Memory Information:
              1.26 GB          Free RAM
              1.44 GB          Active RAM
              311 MB          Inactive RAM
              1014 MB          Wired RAM
              251 MB          Page-ins
              0 B          Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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