My MacBook Air isn't turning on something keeps popping up saying "startup disk full" and then a blank white screen.
When i try to turn on my MacBook Air something pops up saying "startup disk is full" i don't know what that means. And also after that it goes right To a plain white screen.
OS X 10. 7 Lion / 10.8 Mountain Lion / 10.9 Mavericks
Try these tips.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Similar Messages
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Mac Pro won't start. It turns on and than a blank, white screen appears. What do I do?
This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570 -
MacBook Pro says "startup disk full" and that I have 58GB of photos, but folder appears empty
For the past couple of days, I've been getting the message that I'm unable to save/download something because the startup disk is full. I checked the storage and the main problem appears to be 58.7 GB of photos, even though I've deleted all photos I could find (including iPhoto). I checked all of the folders on Finder, only to find my picture one taking up most of the space, but when I tried to view what was inside it appeared empty, and it wouldn't let me move the folder to trash. Any help on how to delete the contents of the folder?
Thank youjust kidding i figured it out
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after hibernation, when trying to login to MacBook Air, it does not accept my password. I have to shut off and then get prompted with the following: Mac OS X wants to use the "login" keychain. I put in the password there and it works. any suggestions?
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access. -
My MacBook Pro Won't Start-The Startup disk is full and I get a white screen
When I turn it on the log in screen appears and also a message saying "Startup disk full,please delete some files" , so I log in and it just takes me to a white screen,I've tried going to the disk utility by doing Command+R when turing it on ,and I repaired Macintish HD and after that it said "Macintish HD volume is OK".Thanks for the help
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
Hello I just found a problem with my Ipod nano 6th generation. It worked fine an hour ago but then the screen turned a dark grey. Did the restore through Itunes and then it went white. But now it's totally unresponsive and seems to be off even when it is plugged into itunes. Can't even restore it. I get Error 1415?
Hi clarity,
Welcome to Apple Support Communities.
You may want to first try removing and reinstalling the latest version of iTunes by following the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you continue to receive the error message when connecting your iPod, see this article for more troubleshooting tips:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814
Best,
Jeremy -
My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my sons ipod shows the apple sign and then occasionaly a white screen appears and then goes back to the apple symbol.. He cant get it to turn on.. He has tried charging it.He also held down the sleep/wake button and the home button at the same time to reset it. we need help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
when I start my macbook it shows STARTUP DISK FULL, and I cannot do anything else, it doesnt let me get into the computer to delete any programs,,,, What should I do ?
Try starting in Safe mode which does not load all the software that is used in a regular boot. It also runs a disk check. After booting in safe mode transfer or trash stuff you don't really need so as to free up disk space. Be sure to hold the shift key down continously till a progress bar shows on the screen.
http://support.apple.com/kb/ht1564
http://support.apple.com/kb/ht1455 -
IMessage on MacBook Air isn't responding
For two days now, my iMessage on my MacBook Air isn't responding. I keep trying to restart my laptop, and tried to shut down everything then start my laptop up again. I did log out of my iCloud account and log back in, and I did force quit the application as well but that didn't work either... Any suggestions?
Check your settings in System Preferences > Trackpad then select the Point & Click tab.
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My MacBook Air will not turn on. I get a white screen with the apple logo and a spinning star (search icon). It will spin for hours and never go away unless I power off.
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
MacBook Air won't turn on - it only hoots !
My MacBook Air (2009/2010) will not turn on: when I press the power button there's a tinny little hooting sound every 5 seconds, exactly in sync with the flashing power light - that's all - no sound of fans or anything, nothing to see on the black screen. Any ideas ? Thank you !
FC234B/A RFB MACBOOK AIR 13.3 /2.13GHZ/2GB/12-GBR
bought refurbished from Apple June 2010
I have tried the following Apple Support advice :
If your MacBook Air doesn’t turn on or start up
Try the following suggestions in order until your computer turns on:
Make sure the power adapter is plugged into the computer and into a functioning
power outlet. Be sure to use the 45W MagSafe Power Adapter that came with your
MacBook Air. If the power adapter stops charging and you don’t see the indicator
light on the power adapter turn on when you plug in the power cord, try unplugging
and replugging the power cord to reseat it.
Check whether the battery needs to be recharged. If the light on the power adapter
glows amber, the battery is charging. See “Running Your MacBook Air on Battery
Power” on page 34.
If the problem persists, return the computer to its factory settings by pressing the left
Shift key, left Option (alt) key, left Control key, and the power (®) button
simultaneously for five seconds.
Press and release the power (®) button and immediately hold down the Command
(x), Option, P, and R keys simultaneously until you hear the startup sound a second
time. This resets the parameter RAM (PRAM).
Resetting the System Management Controller (SMC)
on Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.thank you - it's just one tone, which lasts half a second (every five seconds) - and with exactly the same timing, a single pulsing flash of the white power light comes on and goes off..
-
my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you
Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free -
My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!
See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC. -
i received the following message while i was on my macbook air "you do not have enough space in your start up disk - you must delete some files"-restarted; only got startup noise then blank screen. i waited for a few minutes to see if it would load - nothing just the lit up screen but nothing loaded - held power button it asked did i really want to turn off - i selected shutdown -turned off and left it off for awhile tried to turn on no noise no screen load. the same lit up screen but nothing loading. please help thx in advance if anyone can offer some suggestions
You can get there from here (booting normally); it just may take you a few steps to do it.
If the disk is almost full and the system won't boot then sometimes it will boot in Safe Mode.
http://support.apple.com/kb/HT1564?viewlocale=en_US
Empty the trash after it boots.
Then for hints on how to free disk/SSD storage see https://discussions.apple.com/thread/5872318?tstart=0
If the Safe Mode boot does not do the trick then you can install OS X on an external hard disk, boot from that, and then delete files. You can also reach the disk via Target Mode. A third option is to take it to an Apple store where they can do a network boot and help you remove some files.
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