My MacBook Air just started running really slow

I have a MacBook Air and Safari started running really slow and I'm not sure why.  I'm not very tech savy, so I'm having a hard time figuring out what's going on.

Please answer as many of the following questions as you can. You may already have answered some of them. In that case, there's no need to repeat the answers.
Have you restarted your router and your broadband device (if they're separate) since you first noticed the problem? If not, do that now and see whether there's any change.
If your browser is Safari, then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Any change?
Select the Advanced tab in the Preferences window and uncheck the box marked
Stop plug-ins to save power
Any change?
Quit and relaunch the browser. Any change?
Log out and log back in. Any change?
Enable Private Browsing in the Safari menu. Any change?
Are any other web browsers installed, and are they the same? What about other Internet applications, such as iTunes and the App Store?
If other browsers and Internet applications are also affected, follow these instructions and test. Any change?
If Parental Controls is active for any user, please turn it off and test. Any change?
If only Safari is affected, launch the Activity Monitor application and enter "web" (without the quotes) in the search box. If a process named "Safari Web Content" is shown in red or is using more than about 5% of a CPU, select it and force it to quit by clicking the X or Quit Process button in the toolbar of the window. There may be more than one such process. Any improvement?
Again, if only Safari is involved, open the iCloud preference pane and uncheck the box marked Safari, if it's checked. Any change?
Are there any other devices on the same network that can browse the Web, and are they affected?
If you can test Safari on another network, is it the same there?
If you connect to your router with Wi-Fi and you can also connect with Ethernet, do that and turn off Wi-Fi. Any difference?

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  • Macbook Pro just started running insanely slow

    Hello there,
    From my research I can't figure out why my mac all of a sudden started running so slow. I've looked at the CPU, memory, startup and a lot of other suggestions I read here and am at a lost.
    I bought a external  back up drive and it was going very slow too, I forgot to keep my machine plugged in overnight and it  turned off so the backup didn't complete.
    Do I just restart the external backup turning the Time Machine on?
    I did a test on EtreCheck and I only saw one thing that I think could be a problem but I really have no clue here.
    That was this:
    User Launch Agents:
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    Below is the entire test and Thanks so much!
    EtreCheck version: 1.9.12 (48)
    Report generated July 5, 2014 at 12:29:20 PM PDT
    Hardware Information:
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.9 GHz Intel Core i7 CPU: 2 cores
      8 GB RAM
    Video Information:
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software:
      OS X 10.9.4 (13E28) - Uptime: 0 days 2:48:20
    Disk Information:
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (624.35 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      HL-DT-ST DVDRW  GS31N 
    USB Information:
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information:
      Apple Inc. thunderbolt_bus
    Gatekeeper:
      Mac App Store and identified developers
    Launch Daemons:
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.prosoftnet.idrivedaemon.plist Support
      [running] com.prosoftnet.idsyncdaemon.plist Support
      [running] com.prosoftnet.idwebdaemon.plist Support
    Launch Agents:
      [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
    User Login Items:
      iTunesHelper
      Dropbox
      TextExpander
      IDriveMonitor
      RoboFormIcon
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      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
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      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
    Safari Extensions:
      RoboForm: Version: 1.8.4
    Audio Plug-ins:
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
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    3rd Party Preference Panes:
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      Flip4Mac WMV  Support
    Time Machine:
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 697.84 GB Disk used: 116.37 GB
      Destinations:
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      Total size: 2 
      Total number of backups: (null)
      Size of backup disk: Adequate
      Backup size 2  > (Disk used 116.37 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU:
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          0% Folder Actions Dispatcher
          0% IDriveDaemon
          0% aosnotifyd
    Top Processes by Memory:
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      172 MB Finder
      131 MB softwareupdated
      115 MB mds_stores
      98 MB com.apple.WebKit.WebContent
    Virtual Memory Information:
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      1.88 GB Active RAM
      463 MB Inactive RAM
      897 MB Wired RAM
      366 MB Page-ins
      0 B Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
      Mac OS X Snow Leopard and malware detection
      OS X Lion- Protect your Mac from malware
      OS X Mountain Lion- Protect your Mac from malware
      About file quarantine in OS X
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    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

    My MacBook is almost two years old and has started running really slow. It gets bogged down when it is running different programs at the same time, like Safari and Pages. It didn't react this way until recently. Any advice would be very welcome.

    Launch Disk Utility and select the icon of the internal drive (the drive itself, not the volume icons below it.) Is the SMART status "Verified?" If not, replace the drive immediately. If the status is "Verified," the drive may still be failing. Back up all data, if you haven't already done so. Reinstall Mac OS X, then run Software Update. Test with all wired peripherals disconnected. If it's still slow, you have a hardware problem.
    Mac OS X 10.6 Help: Reinstalling Mac OS X

  • MY macbook Air just started shutting down suddenly

    MY 2011 Macbook Air just started shutting down when I watch Hulu and Skype. What is wrong?
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    After it restarted, did you see a dialog box resembling this one:
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    Before you send it to Apple, copy the text of the report. Paste it in a reply. Remove or obscure any personal information, should it appear.

  • My Macbook Pro started running really slow

    This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
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    2 GHz Intel Core i7
    4 GB 133 MHz DDR3
    I just ran EtreCheck -
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        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
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        Intel HD Graphics 3000 - VRAM: 384 MB
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        Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
    Disk Information:
        Hitachi HTS725050A9A362 disk0 : (465.76 GB)
            (null) (disk0s1) <not mounted>: 200 MB
            Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
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        com.digidesign.iokit.DigiDal    (8.0.3f1)
        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
    Startup Items:
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
        PACESupport: Path: /Library/StartupItems/PACESupport
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        Growl  3rd-Party support link
        M-AudioFastTrack  3rd-Party support link
        M-Audio MobilePre  3rd-Party support link
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        None
    Time Machine:
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    Top Processes by CPU:
             7%    firefox
             3%    WindowServer
             3%    EtreCheck
             2%    hidd
             0%    coreservicesd
    Top Processes by Memory:
        397 MB    firefox
        106 MB    mds
        82 MB    WindowServer
        82 MB    Mail
        49 MB    quicklookd
    Virtual Memory Information:
        1.04 GB    Free RAM
        1.04 GB    Active RAM
        1.03 GB    Inactive RAM
        907 MB    Wired RAM
        467 MB    Page-ins
        0 B    Page-outs

    The startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • Wet MacBook Air... running very slow

    Recently my 11" MacBook Air (mid 2010) had some wine spilled on it. The screen went black immediately and the power would not turn on. Put it in a giant bag of rice over night which did nothing except get rice stuck in the hinge. A friend took it all apart and did watever he did and it works now but it runs really slow, slower than a PC... you can't watch streaming video and applications take what seems like forever to open.
    So my questions are: Do you know what part of the macbook is damaged to make it run that slow? And how much would Apple charge to fix it?
    Thanks

    These laptops are not very repairable - they only have a few major components and they would be swapped rather than trying any sort of component level repair. As a first guess I would say that Apple would probably swap the main logic board and maybe the SSD. Depending on the screen they may also suggest swapping that. The cost of doing that would be a significant portion of the cost of a new machine.
    If you have household insurance you may be covered for the accident. Depending on your policy it may be worth exploring that avenue.

  • Macbook Pro 2011 just started running extremely slow

    After recent OS upgrades and general teenager use, the MacBook Pro all the sudden is running extremely slow.  I am not a really technical person, what should I do to fix? I will start backing up now.
    Thank you
    Matt

    You may be able to improve the speed with some software work but it could also be your disk or SSD is corrupt or failing.
    Try resetting PRAM and SMC:
    http://support.apple.com/kb/PH4405
    http://support.apple.com/kb/HT3964
    Is it faster now?  If not, proceed.
    Restart in Safe Mode:
    http://support.apple.com/kb/HT1564?viewlocale=en_US
    If it boots faster then uninstall all unnecessary login items >User&Groups>Login items. Unlock the padlock. Remove them with the minus -
    Also uninstall internet plug-ins in your browsers.
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    Backup your data immediately:
    Before proceeding you should make sure you have a current backup.  If it has been getting slower over time your disk could be a failing slowly.  SATA drives have two retry modes: short and long.  They can continue operating as read errors are increasing.  The long retry cycle is very long and can cause significant performance degradation.  If it has started long retries then it is likely to get worse and eventually fail.  SSDs also have a failure mode where the fail slowly.
    Time Machine Basics: http://support.apple.com/kb/ht1427
    Most commonly used backup methods: 
    https://discussions.apple.com/docs/DOC-3045
    Methodology to protect your data.  Backups vs. Archives.  Long-term data protection:
    https://discussions.apple.com/docs/DOC-6031
    Spotlight:  If Spotlight is continually running, re-index Spotlight:
      http://support.apple.com/kb/ht2409
    Low disk space:
    If your disk has less than 10% free space or less than 15 GB free it can slow down your Mac.  For information on how to clear disk space see https://discussions.apple.com/thread/5634300?tstart=30 .
    Disk Diagnosis and Repair; Runaway Processes:
    See Kappy’s suggestions "Things You Can Do To Resolve Slow Downs” at https://discussions.apple.com/thread/5635990?tstart=0
    - Directions on how to detect a failing drive
    - How to repair a filesystem on a working drive.
    - How to check for runaway processes hogging the processor time.
    Additional suggestions in "Why is my computer slow?” are particularly good.
    https://discussions.apple.com/docs/DOC-3521
    In the "Something is wrong with your machine” section.
    - Corrupted Caches
    Using Onyx to clear the caches.
    - Step by Step to Fix your Mac:
    https://discussions.apple.com/docs/DOC-3353
              (I learned a lot reading this document.  Good stuff.)
    - A clean install.
    After you have backed up your system twice.
      Preferably with one of the backups being a clone.
      Time Machine restores are complex and can sometimes fail.
      You don’t want to risk all your data on one backup as you wipe out the data on your Mac.
    As part of this clean install procedure erase the disk with Security Option Zero
      that writes zeros to all sectors and remaps bad sectors as it does so.
      That is a time consuming operation, but worth it.
    See https://discussions.apple.com/message/24057867#24057867
    Additional suggestions:
    http://www.macworld.com/article/2026650/mac-troubleshooting-what-to-do-when-your -computer-is-too-slow.html
    and Mac Performance Guide: http://www.thesafemac.com/mpg/
    Hardware replacement or upgrade?
    Hopefully by now your Mac is back to its normal speed.  If a hardware repair is indicated take it to an Genius bar at an Apple store for a free diagnosis and estimate of repairs.  If it is under warranty or AppleCare they will repair it for free.  If not, you can compare their estimate with DIY repairs.
    Genius reservation http://www.apple.com/retail/geniusbar/ .
    or find an Apple Authorized Service Provider https://locate.apple.com/country
    You can speed it up further by upgrading some hardware. (Do not upgrade the hardware if it is still covered by the warranty or AppleCare.)  For the following memory, disk or SSD replacements and upgrades check out OWC http://eshop.macsales.com/, Crucial: http://www.crucial.com/ and Kingston http://www.kingston.com/us/.  You will need to know your Mac the year and season your Mac was first sold and model number which can be found here:
     > About This Mac > More Info… > System Report > Model Identifier:
    If your Mac has 2 or 4 GB of RAM, consider an upgrade to 8 GB (if the memory is upgradeable).  An 8 GB memory upgrade is only $100.  When I upgraded a MacBook from 2 GB o 8 GB it booted thee times faster.
    If your Mac has a disk and it won’t repair properly, is low on disk space, or you just want a considerably faster disk, check out an upgrade to an SSD-Hybrid disk. Google "Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch" or consider an SSD (120 to 480 GB).
    OWC has SSD replacements and upgrades for MacBook Airs and Retina MacBook Pros.
    Good luck.  May the software fixes do the trick.

  • My macbook air is suddenly running incredibly slow and lagging, meanwhile the fan turns on when I start it up and stays on full until I shut it down.. What could be the issue?

    I opened up my Macbook Air and my fan started running on high and stayed on... meanwhile it was lagging so bad all of a sudden that I can barely use it.. the mouse jumps and my programs won't open, like its backed up. I cleaned up my memory recently so I know it isn't backed up. The fan stays on high from the moment I open it to whenever I shut it down. It has never done this before, what could be the problem???

    Thank you, but I followed all instructions to reset the SMC and it has not helped. Looks like I'll have to take it in to Apple for repair.

  • Macbook Pro (Early 2011) running really slow

    Hello!
    My Macbook Pro - (2.2 Ghz Intel Core i7, 8GB RAM running OS X 10.9.1) has been running very slow lately, all applications are lagging, icons bouncing for a long time before launch, etc. - and this is despite the fact, that I'm not running any heavy applications, just regular browsing in safari, word, pages, Itunes, etc..
    It takes about 4-5 mins for the computer to start up - applications are taking a long time to launch after start-up. 
    This is what I've done so far, but nothing has helped.
    I have reset the SMC
    I have reset the VRAM/PRAM
    I reinstalled Mavericks
    Tried rebooting in safe-mode
    Made sure all applications are up to date
    Harddrive should have plenty of free space -130GB out of 500GB
    After I reinstalled Mavericks, it gave me a few hours of good/normal performance and a faster reboot (once only), but now it's back to being super slow again.
    I've notived in activity monitor, that memory pressure goes up after a while to medium and somtimes high pressure - but I have 8GB, so memory should not be an issue?
    This is super annoying so I'm really hoping someone can help me out.

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */   /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ \(\2\)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=\* || e=; echo $d ${f%%_2*} ${f##*.} "$e"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test will take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Macbook Pro suddenly started running very slow

    Hello All,
    My Macbook Pro is running very slow for the past 2 days. Did disk repair, Erasing free space, deleted a lot of unwanted files and also restarting my machine multiple times. Kindly suggest a solution for my problem. Please find my ETRE check details below,
    EtreCheck version: 1.9.15 (52)
    Report generated September 1, 2014 at 11:21:27 PM GMT+10
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      8 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:8:46
    Disk Information: ?
      TOSHIBA MK3265GSXF disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (69.49 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.ZTE.driver.ModemDriverMac (1.0.2d1) Support
      [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
    Startup Items: ?
      EyeConnect: Path: /Library/StartupItems/EyeConnect
    Problem System Launch Agents: ?
      [loaded] com.paragon.NTFS.auth.plist Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [not loaded] com.teamviewer.teamviewer_service.plist Support
      [failed] com.tvmobili.tvmobilisvcd.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.canon.MFManager.plist Support
      [loaded] com.citrix.AuthManager_Mac.plist Support
      [running] com.citrix.ReceiverHelper.plist Support
      [running] com.citrix.ServiceRecords.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [failed] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.seagate.SeagateStorageGauge.plist Support
      [not loaded] com.teamviewer.teamviewer.plist Support
      [not loaded] com.teamviewer.teamviewer_desktop.plist Support
      [failed] com.tvmobili.artwork.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items: ?
      iTunesHelper
      Dropbox
      SwitchResX Daemon
      Android File Transfer Agent
      Google Chrome
      Actions Server
      Content Manager Assistant
    Internet Plug-ins: ?
      LogitechHarmony: Version: 1.0.0.1 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
      net.juniper.DSSafariExtensions: Version: (null) Support
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
      DirectorShockwave: Version: 11.6.6r636 Support
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      Picasa: Version: 1.0 Support
    3rd Party Preference Panes: ?
      Application Enhancer  Support
      EyeConnect
      Flash Player  Support
      Paragon NTFS for Mac ® OS X  Support
    Time Machine: ?
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 232.58 GB
      Destinations:
      TOSHIBA EXT [Local] (Last used)
      Total size: 2 TB
      Total number of backups: 12
      Oldest backup: 2014-02-26 14:51:47 +0000
      Last backup: 2014-07-22 12:36:09 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          10% CCleaner
          7% Safari
          4% WindowServer
          2% Finder
          2% prl_disp_service
    Top Processes by Memory: ?
      123 MB com.apple.IconServicesAgent
      98 MB Safari
      82 MB EyeConnect
      82 MB CCleaner
      74 MB Finder
    Virtual Memory Information: ?
      4.95 GB Free RAM
      1.48 GB Active RAM
      346 MB Inactive RAM
      1.23 GB Wired RAM
      317 MB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MacBook Pro suddenly started running really slowly.

    I have a:
    MacBook Pro 13", mid 2012
    2.5 GHz Intel Core i5
    4GB 1600 MHz DDR3
    Macintosh HD
    OS X Version 10.9.4
    2 days ago I had about 10 tabs on Chrome, a few word documents and about 5 large PDFs open when suddenly my computer got really slow (I've had similar amounts open before and it's never been an issue).  I shut everything down and restarted but it has been slow ever since.
    I'm not great with computers but from reading online forums I booted into safe mode and ran Disk Repair and Repaired Permissions but doesn't seem to have done much.  I also downloaded and installed OS X Mavericks (which took a full day) but has made little difference.  It seems slightly faster than went it first started but not sure if it is.
    As I say, I'm not great with computers so any help would be good.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe modeand log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • Macbook Air late 2008 running extremely slow

    I just bought a Macbook Air late 2008 online & when i recieved it it had been wiped out and set back to it's original favroty settings. The battery is completely dead so it must be charged at all times. Everytime I use the laptop it is extremely slow & laggy. When opening apps, typing, watching videos, everything. I upgraded to the new Mavericks software available at apple.com hoping it would fix the problem but it didnt, & the laptop is still just as slow. Also everytime i turn the laptop on the date & time are set back to Jan 2008. I am a new mac user & I have no idea how to fix this problem.

    I just bought a Macbook Air late 2008 online & when i recieved it it had been wiped out and set back to it's original favroty settings. The battery is completely dead so it must be charged at all times. Everytime I use the laptop it is extremely slow & laggy. When opening apps, typing, watching videos, everything. I upgraded to the new Mavericks software available at apple.com hoping it would fix the problem but it didnt, & the laptop is still just as slow. Also everytime i turn the laptop on the date & time are set back to Jan 2008. I am a new mac user & I have no idea how to fix this problem.

  • New MacBook Air just started up but won't connect to our wifi connection. Anyone able to solve this?

    Just started up my boyfriends new MacBook Air and have tried to connect to the wifi with the correct password but says the ip is wrong or something and just won't connect... Any help would be great.

    Your boyfriends new MacBook Air comes with 90 days of free Apple phone support, which you may want to use. Phone numbers are here.

  • My MacBook's Safari is running REALLY slow all of a sudden

    I bought my MacBook at the start of this year and it's been all I could have hoped for a more.
    In the past day or so, it has been taking a really long time for web pages to load, and especially for clips to download on YouTube (which has not been the case in the past at all). I use broadband internet, but it hasn't passed its download limit.
    When i googled this question I saw a post that said someone might have a rootkit (??) installed on their computer, is that at all relevant? Sorry for the hazy questions but I'm not super computer literate and I'm a new mac user.
    Thanks!

    *Hi Johanna, Welcome* to Apple's Users Help Users Forums.
    I won't be too much help but if you can still make the thread a question it will attract more attention.
    In the mean time:
    Check DSL config.
    Repair Permissions from Utilities on the HD.
    Repair Disk by Utilities on the Install Disk.
    Good Luck, JP

  • My Macbook has started running really slow, help!

    Hello, my Macbook has started to run at a far slower pace than usual. I have had my macbook since December of 2010 and for the past few weeks I have noticed that the rainbow wheel would appear when I would try to do even the most simplest of things (i.g. open Microsoft Word). Using the terminal's top command I would notice that the fc-cache would use a high percent of the system. However that ceased using the command "fc-cache -f -r -v", and it seemed as if the font fc-cache stopped. However that did not stop the problem.
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    Report generated August 15, 2014 at 1:23:55 PM CDT
    Hardware Information: ?
      MacBook (13-inch, Mid 2010) (Verified)
      MacBook - model: MacBook7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
      2 GB RAM
    Video Information: ?
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 34 days 11:23:11
    Disk Information: ?
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 249.2 GB (205.4 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ?
      SanDisk SanDisk USB 8 GB
      S.M.A.R.T. Status: Verified
      ANGEL'S USB (disk1s1) /Volumes/ANGEL'S USB: 8 GB (4.63 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ?
      Anywhere
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] org.macosforge.xquartz.privileged_startx.plist Support
    Launch Agents: ?
      [running] org.macosforge.xquartz.startx.plist Support
    User Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
      DirectorShockwave: Version: 12.0.9r149 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions: ?
      Omnibar (Disabled)
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          7% Google Chrome
          5% WindowServer
          1% hidd
          0% X11.bin
          0% Activity Monitor
    Top Processes by Memory: ?
      54 MB Google Chrome
      43 MB com.apple.quicklook.satellite
      41 MB Finder
      41 MB Mail
      35 MB Google Chrome Helper
    Virtual Memory Information: ?
      86 MB Free RAM
      563 MB Active RAM
      510 MB Inactive RAM
      343 MB Wired RAM
      14.06 GB Page-ins
      487 MB Page-outs
    If someone could please help that would be amazing.
    Thank you very much!

    I'll take a wild guess that the most noticeable slowdown began after you installed OS X Mavericks.
    1. You have plenty of hard disk space, 205GB available of 250GB, but you have only 2GB system RAM installed. 2GB RAM was adequate for acceptable performance using OS X 10.6 Snow Leopard.
    Technically, Apple specs say that OS X 10.9 Mavericks REQUIRES just 2GB RAM, but realistically, 2GB is not nearly enough to run it with decent performance, especially if you run both a browser and other application programs simultaneously. Your system can hold a maximum of 16GB RAM. Upgrading to 4GB RAM would absolutely help performance. Upgrading to 8GB might provide additional performance with OS X Mavericks. I won't speculate on the benefits of 16GB.
    Disclaimer: I use OS X 10.8 Mountain Lion as my primary operating system, about 8 hours every day. I run Mavericks once a week or less for a couple of hours, and for only one application, so my experience with Mavericks is limited, and your use is likely considerably different. I use OS X Mavericks to run Windows 7 using Parallels 9, in order to use my licensed copy of Windows MS-Office 2011.   I didn't like Windows 7 performance with Parallels 9 running in Mavericks with just 4GB installed on my mid-2011 2.5Ghz iMac, so I upgraded to 8GB.
    Macs are notoriously picky about system RAM, and not all RAM vendors are the same when it comes to Mac. I recommend purchasing your Mac RAM upgrade from Apple, Crucial.com, or Other World Computing http://eshop.macsales.com/shop/memory/Apple_MacBook_MacBook_Pro/Upgrade/DDR3_Whi te
    Depending upon where you purchase the RAM and whether you are confident to install it yourself, a 4GB RAM upgrade will likely cost well under US$100. 8GB would likely cost around $100. Your Mac can use up to 16GB, at a cost over $200. Before spending any money to upgrade an older computer, always consider how much you're willing to spend on a  4-year-old computer, versus saving that money, if you have plans to purchase a new(er) Mac in the near future.
    Recent generations of Mac computers seem to be highly reliable. My son has a mid-2009 aluminum MacBook Pro that easily survived 4 years of college and is still going strong. We just recently upgraded his system to 8GB RAM so he can try out Mavericks on a spare external drive before he decides whether or not to upgrade.
    2. You're running Google Chrome browser. I don't use it based on advice in several discussion threads within Apple Support Communities from users who are far more knowledgable that I am about such things. They say the Chrome browser does not use RAM very efficiently, and that Firefox and Safari are better.
    3. You haven't rebooted your computer in 34 days. With such limited RAM, until you upgrade, rebooting the computer at least every few days could increase performance a little bit. Some programs, particularly web browsers, often take huge amounts of available RAM and open dozens or even hundreds of links, then don't release RAM properly when you close browser windows.

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