My macbook air keeps shutting down unexpectedly, any thoughts? It seems to be while streaming movies etc and i think it's when the power cable is plugged in, not while on battery

It's only 3 months old, I think it's mostly while streaming movies from the net whilst the power supply is plugged in? I have seen a couple of other similar posts. Any thoughts or advice greatly appreciated.

Try a SMC reset.
http://support.apple.com/kb/HT3964

Similar Messages

  • My new MacBook Air keeps shutting down the screen while I use it

    My new MacBook Air keeps shutting down the screen while I use it and has to be rebooted. I took it in to the Genius desk at my local store, but they couldn't find anything wrong and said that they have never seen this problem before.
    I Spoke to the IT support guy at work. He has the same problem with his new MacBook, but not with his older one. He suggested that it is a software issue with all new MacBooks and is connected to the timing of it going into sleep mode. Does anybody have a solution? Apple doesn't seem to have one.

    Try a SMC reset.
    http://support.apple.com/kb/HT3964

  • My MacBook Air keeps shutting down and restarting - even with the lid closed.

    My MacBook Air keeps asking to confirm shutdown and if I don't respond within 5 secs in shuts and restarts - constantly.  Gap between restrats is never more than afew minutes.  Running OS X.6.8.  Software up to date.  Any ideas?

    The 2010 MBP has had a problem with GPU/LB
    See the link:
    http://support.apple.com/kb/TS4088
    This was taken care of by extending the AppleCare from date of purchase, if you are past this date check in to this
    http://nwsinglespeed.hubpages.com/hub/Do-You-Know-About-Apples-Flat-Rate-Repair- Pricing
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  • My macbook air keeps shutting down when im not moving mouse or pressing keys

    Since this morning when open my Macbook Air it a problem.  It keeps trying to shut down when I'm not moving my mouse or pressing any keys.  It also completely shuts down when I dont press "cancel" or move the mouse.

    Try a SMC reset.
    http://support.apple.com/kb/HT3964

  • The audio on my macbook air keeps shutting down

    I have just had a new Macbook air with OS X 10.9 on it.
    The audio works on speakers and also on headphones when I start up the computer, but after I plug in my headphones and used an application like Skype or just itunes, and then close the screen for a while, the audio stops working on both the mini-jack port and the built in speakers.
    Yes, I have tried all the steps from this article http://support.apple.com/kb/TS1574
    The built in speakers are on, it is not muted, the volume scale goes up and down - but there is no sound output whatsoever.
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    Anyone with similar experience? Am I unknowingly doing some kind of keyboard shortcut that disables all audio?
    Help!

    Maiakm
    but after I plug in my headphones and used an application like Skype or just itunes, and then close the screen for a while
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    B: go into Sys preference > energy >  UNcheck "put hard disks to sleep" on both tabs
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    Peace
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    REF:
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  • Macbook Air Randomly Shutting Down

    My macbook air keeps shutting down unexpectedly when connected to the charger. I have reset the SMC but it did not help. This only happens when connected to power and when I press the power button it turns on normally and picks up from where I was.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
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  • Firmware update was done on my MacBook Air while connected to power source and now I cannot start up. It keeps shutting down. Any ideas??

    Firmware update was done on my MacBook Air while connected to power source and now I cannot start up. It keeps shutting down. Any ideas??

    Start by doing an SMC reset http://support.apple.com/kb/HT3964 and see if that resolves it.

  • MacBook Pro 15" (Mid-2010) keeps shutting down unexpectedly

    For quiet a while now - at least 3-4 months - my MacBook has been shutting down unexpectedly. It mostly happens when it is in sleep mode and I open the lid to use it again. In other case though, it also happened while I was trying to make a phone call or switching to the dashboard. Sometimes it reboots right away, other time I have to press the spacebar. While rebooting it also sometimes crashes on the Apple logo and reboots right after. The Apple logo boot screen also has had the progress bar below it for a while now. I'm on the newest version of Yosemite.
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    Here are some more specs:
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    8 GB 1067 MHz DDR3
    NVIDIA Gefore GT 330M 512 MB
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    Anonymous UUID:
    2F357A2C-8CFC-0741-05A7-723D2A65697C
    Sat Apr 25 14:12:55 2015
    *** Panic Report ***
    panic(cpu 0 caller 0xffffff7f9aa4abdb): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8133512000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.22/src/Appl eMuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 0), Frame : Return Address
    0xffffff812265b680 : 0xffffff8017d2bda1
    0xffffff812265b700 : 0xffffff7f9aa4abdb
    0xffffff812265b7e0 : 0xffffff7f988c2b9f
    0xffffff812265b8a0 : 0xffffff7f9898c18e
    0xffffff812265b8e0 : 0xffffff7f9898c1fe
    0xffffff812265b950 : 0xffffff7f98c0b056
    0xffffff812265ba80 : 0xffffff7f989af82d
    0xffffff812265baa0 : 0xffffff7f988c95f1
    0xffffff812265bb50 : 0xffffff7f988c70fc
    0xffffff812265bd50 : 0xffffff7f988c819c
    0xffffff812265be30 : 0xffffff7f98874f5e
    0xffffff812265be90 : 0xffffff7f9aa1a9d6
    0xffffff812265bee0 : 0xffffff7f9aa19692
    0xffffff812265bf00 : 0xffffff8017d5e759
    0xffffff812265bfb0 : 0xffffff8017e125b7
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.10.22)[26F693CB-BFE8-33FA-9D1F-3F66FC016768]@ 0xffffff7f9aa3c000->0xffffff7f9aa4ffff
    dependency: com.apple.driver.AppleGraphicsControl(3.10.22)[61967104-88AF-3605-82F5-A480A280 0A78]@0xffffff7f9aa34000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f987a9000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f98524000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9881b000
    dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7f9aa37000
    com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28E E2B]@0xffffff7f98872000->0xffffff7f98adbfff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f98524000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f98862000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9881b000
    com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4CD A355]@0xffffff7f98ae6000->0xffffff7f98d8ffff
    dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f98872000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f98524000
    com.apple.driver.AGPM(110.19.5)[79098073-4EDB-3F1D-BCB7-14C090A70098]@0xffffff7f 9aa17000->0xffffff7f9aa2afff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f98524000
    dependency: com.apple.driver.IOPlatformPluginFamily(5.9.1d7)[43F5FC1D-9651-3595-861F-56F299 525FF5]@0xffffff7f99327000
    dependency: com.apple.iokit.IONDRVSupport(2.4.1)[C0B8A85D-B32A-3F24-B4FC-B62B3BBF9E57]@0xff ffff7f98862000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f9881b000
    dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f9aa11000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    14D131
    Kernel version:
    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
    Kernel slide:
    0x0000000017a00000
    Kernel text base: 0xffffff8017c00000
    __HIB  text base: 0xffffff8017b00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 813199276314
    last loaded kext at 6428619970: com.apple.driver.AudioAUUC    1.70 (addr 0xffffff7f9a239000, size 32768)
    last unloaded kext at 234464551241: com.apple.driver.AppleUSBUHCI    656.4.1 (addr 0xffffff7f99119000, size 65536)
    loaded kexts:
    com.apple.driver.AudioAUUC    1.70
    com.apple.driver.AppleHWSensor    1.9.5d0
    com.apple.filesystems.autofs    3.0
    com.apple.driver.AGPM    110.19.5
    com.apple.iokit.IOBluetoothSerialManager    4.3.4f4
    com.apple.driver.AppleOSXWatchdog    1
    com.apple.driver.AppleMikeyHIDDriver    124
    com.apple.iokit.IOUserEthernet    1.0.1
    com.apple.Dont_Steal_Mac_OS_X    7.0.0
    com.apple.driver.AppleHWAccess    1
    com.apple.driver.AppleHDA    272.18
    com.apple.GeForceTesla    10.0.0
    com.apple.driver.AppleHV    1
    com.apple.driver.AppleUpstreamUserClient    3.6.1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
    com.apple.driver.AppleIntelSlowAdaptiveClocking    4.0.0
    com.apple.driver.AppleSMCLMU    2.0.7d0
    com.apple.driver.AppleLPC    1.7.3
    com.apple.driver.AppleIntelHDGraphics    10.0.0
    com.apple.driver.AppleIntelHDGraphicsFB    10.0.0
    com.apple.driver.AppleMikeyDriver    272.18
    com.apple.driver.AppleMuxControl    3.10.22
    com.apple.driver.AppleMCCSControl    1.2.11
    com.apple.driver.AppleSMCPDRC    1.0.0
    com.apple.driver.SMCMotionSensor    3.0.4d1
    com.apple.driver.AppleUSBTCButtons    240.2
    com.apple.driver.AppleUSBTCKeyboard    240.2
    com.apple.driver.AppleIRController    327.5
    com.apple.driver.AppleUSBCardReader    3.5.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless    1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1
    com.apple.BootCache    36
    com.apple.iokit.SCSITaskUserClient    3.7.5
    com.apple.driver.XsanFilter    404
    com.apple.iokit.IOAHCIBlockStorage    2.7.1
    com.apple.driver.AppleFWOHCI    5.5.2
    com.apple.driver.AirPort.Brcm4331    800.20.24
    com.apple.driver.AppleAHCIPort    3.1.2
    com.apple.driver.AppleUSBHub    705.4.2
    com.apple.iokit.AppleBCM5701Ethernet    10.1.3
    com.apple.driver.AppleUSBEHCI    705.4.14
    com.apple.driver.AppleSmartBatteryManager    161.0.0
    com.apple.driver.AppleACPIButtons    3.1
    com.apple.driver.AppleRTC    2.0
    com.apple.driver.AppleHPET    1.8
    com.apple.driver.AppleSMBIOS    2.1
    com.apple.driver.AppleACPIEC    3.1
    com.apple.driver.AppleAPIC    1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient    218.0.0
    com.apple.nke.applicationfirewall    161
    com.apple.security.quarantine    3
    com.apple.security.TMSafetyNet    8
    com.apple.driver.AppleIntelCPUPowerManagement    218.0.0
    com.apple.kext.triggers    1.0
    com.apple.AppleGraphicsDeviceControl    3.10.22
    com.apple.iokit.IOSerialFamily    11
    com.apple.iokit.IOSurface    97.4
    com.apple.driver.DspFuncLib    272.18
    com.apple.kext.OSvKernDSPLib    1.15
    com.apple.nvidia.classic.NVDANV50HalTesla    10.0.0
    com.apple.nvidia.classic.NVDAResmanTesla    10.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport    4.3.4f4
    com.apple.iokit.IOBluetoothFamily    4.3.4f4
    com.apple.driver.IOPlatformPluginLegacy    1.0.0
    com.apple.iokit.IOSlowAdaptiveClockingFamily    1.0.0
    com.apple.driver.AppleHDAController    272.18
    com.apple.iokit.IOHDAFamily    272.18
    com.apple.iokit.IOAudioFamily    203.3
    com.apple.vecLib.kext    1.2.0
    com.apple.driver.AppleGraphicsControl    3.10.22
    com.apple.driver.AppleBacklightExpert    1.1.0
    com.apple.iokit.IONDRVSupport    2.4.1
    com.apple.iokit.IOGraphicsFamily    2.4.1
    com.apple.driver.AppleSMBusController    1.0.13d1
    com.apple.driver.AppleSMBusPCI    1.0.12d1
    com.apple.driver.IOPlatformPluginFamily    5.9.1d7
    com.apple.iokit.IOUSBUserClient    705.4.0
    com.apple.iokit.IOFireWireIP    2.2.6
    com.apple.driver.AppleSMC    3.1.9
    com.apple.driver.AppleUSBMultitouch    245.2
    com.apple.iokit.IOUSBHIDDriver    705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice    3.7.5
    com.apple.iokit.IOUSBMassStorageClass    3.7.2
    com.apple.driver.CoreStorage    471.20.7
    com.apple.iokit.IOSCSIMultimediaCommandsDevice    3.7.5
    com.apple.iokit.IOBDStorageFamily    1.7
    com.apple.iokit.IODVDStorageFamily    1.7.1
    com.apple.iokit.IOCDStorageFamily    1.7.1
    com.apple.driver.AppleUSBMergeNub    705.4.0
    com.apple.driver.AppleUSBComposite    705.4.9
    com.apple.iokit.IOAHCISerialATAPI    2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily    3.7.5
    com.apple.iokit.IOFireWireFamily    4.5.6
    com.apple.iokit.IO80211Family    730.60
    com.apple.iokit.IOAHCIFamily    2.7.5
    com.apple.iokit.IOEthernetAVBController    1.0.3b3
    com.apple.driver.mDNSOffloadUserClient    1.0.1b8
    com.apple.iokit.IONetworkingFamily    3.2
    com.apple.iokit.IOUSBFamily    720.4.4
    com.apple.driver.AppleEFINVRAM    2.0
    com.apple.driver.AppleEFIRuntime    2.0
    com.apple.iokit.IOHIDFamily    2.0.0
    com.apple.iokit.IOSMBusFamily    1.1
    com.apple.security.sandbox    300.0
    com.apple.kext.AppleMatch    1.0.0d1
    com.apple.driver.AppleKeyStore    2
    com.apple.driver.AppleMobileFileIntegrity    1.0.5
    com.apple.driver.AppleCredentialManager    1.0
    com.apple.driver.DiskImages    396
    com.apple.iokit.IOStorageFamily    2.0
    com.apple.iokit.IOReportFamily    31
    com.apple.driver.AppleFDEKeyStore    28.30
    com.apple.driver.AppleACPIPlatform    3.1
    com.apple.iokit.IOPCIFamily    2.9
    com.apple.iokit.IOACPIFamily    1.4
    com.apple.kec.corecrypto    1.0
    com.apple.kec.Libm    1
    com.apple.kec.pthread    1

    You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
    Residents of the EU may be entitled to warranty service for up to six years after purchase.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
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    If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
    Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

  • After updating my software from snow leapord to mountain lion my  MacBook   Pro suddenly keeps shutting down without any reason no warning suddenly just restarts... Can someone help

    After updating my software from snow leapord to mountain lion my  MacBook   Pro suddenly keeps shutting down without any reason no warning suddenly just restarts... Can someone hel

    Note the date and time the problem occurred, then go to Applications/Utilities/Console and copy the log starting at the time of the crash. Paste the log in a reply. Please do not use a screen shot as they can be hard to read. If there are repeated runs of the same messages, please post only one run. Be selective about what you post and don’t  post huge amounts. Make sure there is no personal data visible. Information learned from Linc Davis.

  • My macbook pro keeps shutting down when I try to use it , any ideas ?

    My macbook pro keeps shutting down when I try to use it , any ideas ?

    I don’t know why this happens and with the information you have provided I doubt anyone can do so so with accuracy.
    Please read these (they concern general trouble-shooting and how to pose questions on these fora):
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    http://forums.adobe.com/docs/DOC-2325

  • Macbook Pro keeps shuts down whenever it opens FaceTime

    My Macbook Pro keeps shutting down whenever I access my builtin FaceTime camera.  Any solutions?   Here's the crash report:
    Interval Since Last Panic Report:  21985 sec
    Panics Since Last Report:          3
    Anonymous UUID:                    E69AD31A-0491-B273-935F-AA2C16CF4861
    Sat Jun 28 14:46:26 2014
    panic(cpu 4 caller 0xffffff7f87ff1f7d): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/Apple MuxControl/../logSupport/../AppleMuxControl/kext/AGCPowerManagement.cpp:1037
    Backtrace (CPU 4), Frame : Return Address
    0xffffff80f75f3e30 : 0xffffff800621d636
    0xffffff80f75f3ea0 : 0xffffff7f87ff1f7d
    0xffffff80f75f3ee0 : 0xffffff7f87ff45ff
    0xffffff80f75f3f00 : 0xffffff8006653a7b
    0xffffff80f75f3f60 : 0xffffff800623e26e
    0xffffff80f75f3fb0 : 0xffffff80062b3257
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f87fe7000->0xffffff7f87ff9fff
                dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f87fe2000
                dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f86875000
                dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f87fce000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f867f3000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f86de6000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f86da3000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x0000000006000000
    Kernel text base: 0xffffff8006200000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    System uptime in nanoseconds: 345185490814
    last loaded kext at 34183106720: com.apple.iokit.IOBluetoothSerialManager 4.1.7f2 (addr 0xffffff7f86eb3000, size 57344)
    last unloaded kext at 267035468590: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f86b4d000, size 65536)
    loaded kexts:
    com.AmbrosiaSW.AudioSupport 4.1.2
    com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.13.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleUpstreamUserClient 3.5.12
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.kext.AMDFramebuffer 8.1.6
    com.apple.driver.AppleHDA 2.4.7fc4
    com.apple.driver.AppleIntelHD3000Graphics 8.1.6
    com.apple.AMDRadeonAccelerator 1.0.8
    com.apple.driver.AppleMikeyDriver 2.4.7fc4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f4
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleSMBusPCI 1.0.11d1
    com.apple.driver.AppleIntelSNBGraphicsFB 8.1.6
    com.apple.driver.ApplePolicyControl 3.4.5
    com.apple.driver.SMCMotionSensor 3.0.3d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
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