My Macbook air (only 2 months old) has a black screen and I cannot see to get signed on, the keyboard seems to be on as I can see via having put on the Caps key which lights up and also the power cable when connected is at green how do I fix this?
I have been faced with a Black screen this morning when I have gone to sign in/open my Macbook air this morning. I can see that the keyboard seems to be on as the caps key when pressed is lighting up as is my charger cable link, however have noticed that the apple logo is not lit up. Any thoughts?
Try resetting SMC and NVRAP and then reboot.
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/PH4405
Try booting the Recovery Partition. Power off, boot and then hold down the Command and R keys. Is the screen still black? If so it is not a software problem so take it in for diagnosis and repairs. Make a Genius Bar reservation http://www.apple.com/retail/geniusbar/ or find an Apple Authorized Service Provider https://locate.apple.com/country .
If you are running Mavericks try upgrading to 10.9.2. It has a fix for black screen problems.
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MacBook Air, 2 months old, battery can't keep power
Macbook air , 2 months old, battery cannot keep power. Using it for less than30 second, all system black out. it can be used only when plug in wire.
also battery charged very slow, 8 hours for 30%. The next day i charge another 8 hours, got another 40% so total battery is about 90% but when take of the wire, computer black out like no battery left again.There are many third party batteries that are at best suspect. I have seen on Amazon what appear to be legitimate OEM Apple batteries which I suspect are graymarket products. You may try that at your own risk. If you purchase from Apple. you will know what you will be getting and with a warranty.
Ciao.
OWC has what appears to be a battery that will fit your MBP. They are a reputable vendor for Mac compatible products,
http://eshop.macsales.com/item/NewerTech/BAP15MBU54RS/
Message was edited by: OGELTHORPE -
I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?
Try:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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What level of OS X is installed on your Mac (your profile is incomplete)?
Barry -
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http://pondini.org/TM/Troubleshooting.html
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Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
I'm selling my iPhone 3GS so I set it back to factory settings. I cannot unlock the phone, all it says is "connect to iTunes". How do I fix this?
Once you get it going you need to make sure you do the following so that you can sell the phone.
Turn off imessage in settings/messages
Turn off Facetime in settings/Facetime
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All three buttons used to have a color associated with them. Red (furthest left), Yellow (middle) and Green (right). Red shut down Firefox, Yellow hid Firefox from the screen and Green refreshed or enlarged the screen. Not only is the middle button no longer yellow, but when I pick it nothing happens. This started recently. How do I fix this?
Try to remove the Firefox plist file (org.mozilla.firefox.plist).
*http://www.macfixit.com/article.php?story=20060606082246983 How .plist files become corrupt and troubleshooting the results
Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)
See also:
*http://thexlab.com/faqs/repairprocess.html -
My ipod touch is not connecting to itunes and wont turn on all i get is the apple logo when i turn it on.
How do I fix this?
can anyone help?Start her:
iOS: Not responding or does not turn on -
i bought 4 new songs on itunes with my itunes gift card. I went to play them and they would not play. They won't play on my phone or my ipod. How do i fix this so i know i didn't just waste $5?
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
You can contact iTunes support here:
http://www.apple.com/support/itunes/contact/ -
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Presumably then, you have a tick-in-the-box of the field in your iTunes at Edit/Preferences/General>When you insert a CD:>Get track names from the internet and your iTunes is allowed to get to the internet? It might be your firewall or anti-virus programme stopping access to the internet.
Can you get to the iTunes Store? If not, then that is probably why iTunes cannot get the track names. Do you see iTunes "looking" for Gracenote (where it gets the track names)? A small box "Gracenote logo" appears briefly in the top left corner of iTunes as it goes to Gracenote.
Do you get any error messages at any time? -
Failed hardrive in MacBook Air - 18 months old
Hi.
I have a MacBook Air that I have owned from new brought from the apple store 18 months ago.
It just stopped loading up one day a few weeks ago. (Grey screen - question mark in folder) No known reason for this..
Anyway I spoke to a very helpful apple advisor over the phone who went through some procedures and told me it was likely the hardrive had broken. He booked me in for a Genius Bar appointment and told me it was out of warrenty.
He told me it will need replacing but I can claim consumer law..? What does that actually mean? Will I have to part with any money? I don't see why I should when something relatively new has just failed on me!
Any ideas! Thank you!I'm guessing from your username that you are from the UK (and maybe that you are female & dizzy?). If you are from the EU, the following link gives some details of the EU Consumer Law that was referred to. The fine print in the footnotes at the bottom may be helpful too. It sounds like the advisor thinks it may be covered. http://www.apple.com/uk/legal/statutory-warranty/
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Macbook air, 2 months old, fuzzy screen with white lines
hi, ive had my macbook air for 2 months now and sometimes it randomly screen goes fuzzy with white lines then disappears again, its really worrying when it does it as i dont know how long its going to do it for and worry incase it will break.
Sounds like a hardware problem. It is under warranty. Apple will diagnose, repair or replace it for free.
Take it in for service: https://getsupport.apple.com/TakeIn.action
Also see https://discussions.apple.com/message/22607346#22607346
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https://discussions.apple.com/docs/DOC-4055
http://pondini.org/TM/Clones.html -
When I send emails that are perfectly formatted they are being somewhat truncated when they are received by whomever I'm sending them to. Words will be joined together throughout the email in combinations of two or three.
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Here is an example, cut and pasted from an email sent via Thunderbird: "A number of years ago we were speaking with Stephanie MacDonaldat CIT about our film/video production services. Our Account Exec assigned to your account left a number of months later and we subsequently lost contact.
I just visited your web site and noticed thatyou are using video to help define your services and corporate culture. We'd love to be considered if you are planning any more productions.
One genre of web video thatyou may be interested in is 'Recruiting'.
Companies that wish to attract young, bright talent, arereaching out with fun and engaging videos distributed online and through social marketing. I noticed that you have a Careers page, but no video. Is this something that you could be interestedinat some point?
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Does it appear correctly in your send folder?
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