My macbook air was working fine until all of a sudden it froze.

I have a macbook air and everything was working fine until all of a sudden my computer froze. I then rebooted my computer by press & hold down the power key because it would not allow me to open or close any programs. After i rebooted it, the keyboard & touchpad won't work. i could'nt login to my computer because all the buttons on the keyboard seems to be not responding, only the power button is working. i am also not able to move the arrow around. i think the touchpad too is not responding. really appreciate it if anyone would share any feedbacks.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Similar Messages

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

try this.
get back into your router's settings and start deleting devices that are not connected to your router.
you can also delete the ones that are connected - they'll connect again.
on the DHCP side of it, increase the amount of users that can connect/log in to your router.
see if that sorts it out for you.
good luck.

Is there a way to revive my ipod? it was working fine, then all of a sudden its completely dead.

is there a way to revive my ipod? it was working fine, then all of a sudden its completely dead.

Have you seen this article yet?
iPod won't turn on
B-rock

My itunes app was working fine then all of a sudden I'm getting an error - The Itunes application could not be opened. The required folder cannot be found. But it doesn't tell me what folder.

I am using Windows Vista. My itunes launched fine until now. Now I get an error - "The Itunes application could not be opened. The required folder cannot be found". I have no idea what file it is looking for. Has anyone seen this error?
I have also tried to uninstall the package and I get the error Could not access network location %APPDATA%\. And it won't uninstall. I don't know why it's complaining in both cases.
Itunes was working 3 weeks ago with no problem.
HELP!!!

hey did u ever get you itunes fixed?

HT1459 I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

I did an update on my ipod touch, now it says it is in restore mode. i don't want to lose my info, but my ipod won't do anything now. thanks itunes; it was working fine until i did the update you said i needed. what do i do now??????

No one here said anything about an update or your device needing it.
FYI, you are not addressing Apple here, we are all users like yourself.
If the device is in recovery mode, the only option is to restore it. All data on the device is gone. This should not be an issue if the device has been used as designed and regularly synced/backed up.

A friend's eMac was working fine until the name of the administrator was changed incorrectly in Systems Accounts

I am trying to fix a friend’s eMac. It was working fine until the name of the administrator was changed incorrectly in Systems Accounts. Upon restart the computer failed to mount. I tried to reinstall Tiger and could not. The destination to do this install could not be found. While in Disk Utilities I tried to repair and then zero out erase the hard drive, this also could not be successfully done. The hard drive was working perfectly before the name change. I may try to load Tiger from the eMac onto an external drive and then hope to erase the eMac internal drive.
Thank you for your thoughts on this as it would be a shame to retire this trusted computer.
Nick M.

Hello,
Thank you very much for your attention to this. Yesterday I was able to get the eMac to install Leopard onto an external drive. I had hoped that once done I would be able to initialize or erase the content of the internal drive in Disk Utility, but was not able to do so, I only received error messages telling me my request failed. This was also true when I tried to create partitions on it. So in effect, the computer runs, but only from the external drive. I could not even find the internal drive while running from the external drive. Where is it? And the internal drive only occasionally shows up in Disk Utility.
As for holding Option and Alt, the internal drive did not show up.
And Leopard was running on the eMac when I lost contact with it. Again, all failed when a name of the administrator was changed, but was not properly done. Or something like this.
Is there anyway I can use Terminal to help reach the internal drive?
I realize I am asking a lot of questions.
And I thank you for your time,
Nick M.

Hi, I have a freecom 1TB hard drive which was working fine until it froze. I pulled it out (mistake I now know) and now it doesn't mount. It shows up in Disk Utility but won't manually mount. When I try to repair it gives message 'failed on exit'. hel

Hi, I have a freecom 1TB hard drive which was working fine until it froze. I pulled it out (mistake I now know) and now it doesn't mount. It shows up in Disk Utility but won't manually mount. When I try to repair it gives message 'failed on exit'. Some people have said to try Disk Warrior, but at $100 it's quite expensive maybe fix. help!

You likely need to reformat the drive which will destroy all data and you need a backup to restore it. If no backup is present then a data retrieval service can be more expensive than DiskWarrior. There is software that can rescue the data but I can not vouch for it's effectiveness as I have always maintained backups. .
http://www.prosofteng.com/
http://www.wondershare.net/ad/data-recovery-mac.html?gclid=CLTp3Mj07rkCFevm7AodL lUAHw
http://diskdoctors.com/software/mac-data-recovery/utility.asp?gclid=CMyf_MH17rkC Fcvm7AodSE0A8A
http://www.cleverfiles.com/

IPhone 4S was working fine until recenty after updating the software to the 5.1 version

My iPhone 4s was working fine until I recently updated the software to version 5.1, now it locks up on nearly any screen and reverts back to the main screen. Even in settings, if I go in a few tabs in settings all of a sudden it takes me back to the main screen. I have done a total reset on the phone and it has not helped.
Also, it is now completely frying the battery goes from 100% to 35% in about 4 hours. I have killed all apps running and it is still hot and using up the battery.

I have done all of the above suggested restart, reset and restores using iTunes and without. No luck.
What I have found is that under Settings; General; About; Diagnostics & Usage; there is an error message populating every single minute that says low memory. It appears that the reset back to the main screen coincides with this error message. I have very little data stored on the phone, 13 Gig available.
How does one go about emptying this memory?

Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

Sign into iCloud pop-up message on iPad2 won't disappear off screen, have reset password multiple times but it is saying incorrect. Please HELP unable to use iPad as message appears every few seconds, iPad was working fine until now.

After the restore did the phone work properly for a while? Say, a day or so?
If so it is possible you have an app that doesn't let go of memory properly. I reboot my iPhone ( hold sleep/wake and hole till you see the apple logo) every few days. This resets the memory. The iPhone OS has doesn't seem to mange memory very well yet. So a reboot will help with that. I have had my phone almost slow to a stop before I started rebooting. Always reboot after installing a new app. Also do you close all pages in Safari when you are done? This is a good practice. Safari will run in the background and use processor time and drain your battery quicker. Create a new blank page then close all others when you are done browsing for a while. I have also found that certain web site that have animated images like weather maps will turn the phone into molasses. As soon as i close that page it gets faster.
If all of the above have no effect then as Tamara said it is time for a trip to the Genius bar.
Good luck

My iPod was working fine until I finally

My iPod was working fine until I finally decided to update the software. After i did this, it told me to update my firmware by plugging it in. I did, and then when I unplugged it later on, every song on my iPod was gone. A few days later, I plugged the iPod into my computer and all the songs magically came back on it, even the ones that were not backed up on the computer I plugged it into. It worked fine for a couple of days, but this morning when I tried to play a song, it kept lagging and would struggle, making some clicking sounds (not continuous ones like when a harddrive crashes, just occasional ones like it was having trouble reading), so I reset it. When I started up again, I got the sad iPod icon. I have since tried everything in every relevant support article I could find. I tried the 5 R's, and I also put it into disk mode (which it finally did, after much lagging), but still my computer would not recognize it, even after reinstalling iTunes.
Basically, what it comes down to, is I cannot restore it, because I cannot get my computer to recognize it. It has always worked fine on this computer -- in fact, I never had a single problem with my iPod until I tried to update the software. I guess I learned, 'if it ain't broke, don't fix it' - but how can I ever get my iPod to work again? Please help me!

Hi jaded99, Welcome to discussions, I trust you found the correct iPod forum if not here is a link. Bob :~))
http://discussions.apple.com/category.jspa?categoryID=146

I am having the same problem that Paul Birgy is having. It was working fine until the update.

I am having the same problem that Paul Birgy is having.   I can send email from my program but now the reciever cannot read it. Before the update my emails I sent from my program were readable by the reciever.

I send out invoices from Peachtree Premium Accounting 2005. I click on the email icon on top of page and it goes to Microsoft office outlook 2007. It shows as an attachment and in the message it tells the receiver they need adobe reader installed in their computer to read it.   It was all working fine until the last update for adobe reader.
Now they get error message.   Adobe Reader could not open "Invoice #106.PDF" because it is either not a supported file type or because the file has been damaged (for example it was sent as an email attachment and wasn't correctly decoded.)
This started March 3, 2010. Since then I have been faxing out of the Peachtree program. That still works fine.
This problem seemed to start right after one of the updates. I was told to try and reinstall Adobe Reader. I have tried that twice and still have the same problem.
To the best of my knowledge I have not had any problems with Peachtree.
Cathy
Date: Tue, 25 May 2010 14:40:25 -0600
From: [email protected]
To: [email protected]
Subject: I am having the same problem that Paul Birgy is having. It was working fine until the update.
Sounds like either
A. Something in your accounting software is corrupting the file or;
B. Something in your email is corrupting the file (some email providors use compression to make the transfer faster which can mess up a PDF).
What hapens when they try and open it? Do they get an error message? If so, what is it (this matters)?
At any rate, it's doubtful that this is a Reader issue but give us some more detail and maybe someone can help here.
>

My iPad was working fine until Tuesday night. On that night the Facebook icon want work. I click on the icon and it goes to a white blank screen then right back to the home page. I have deleted it and put it back on, also turned it off and it still want w

My iPad was working fine until Tues. Night. I went to go on facebook and it shows a white page like it is coming on the it goes back to the home page. I have turned it off, deleted Facebook and put it back on but it still does the same thing. What can I do?

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

Macbook to TV, Works fine until I put the Macbook to sleep then tv display

Macbook to TV, Works fine until I put the Macbook to sleep,
I wake the Macbook with external keyboard and the display shows up on TV just fine for a second or two then it looks like something changes and then it starts rolling.
It does not do this when Macbook is awake it only does it after it's put to sleep.

Probably the resolution is switching from a mirrored resolution to some other resolution that the TV can't work from. Try this; shut down the MacBook. Cable up the TV to the MB and also the external keyboard and mouse. Hold down the Shift key on the external keyboard, hit the start button on the MacBook and immediately close the lid on the MB after you've hit the start button. Continue holding the Shift key down on the external keyboard until you see the grey screen with the spinning gear at which time you can release the Shift key. The MB should now finish starting up in Safe mode with only the external screen being on. Hopefully the screen will not be rolling.
Once the MB finishes booting, go into System Preferences/Displays and set the resolution to the optimal/desired resolution for your TV. Hopefully this choice will stick through subsequent restarts and also correct the issue of the rolling screen under the conditions in the scenario you described.

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. C

I am getting a "connection timeout" message when trying to access my Airport Extreme with various laptops, Play Station 3 and Wii. My Airport Extreme is about a month old; it was working fine until about a week ago. Suddenly, the "timeout" is not allowing me to connect to my wireless network.

It could be that there's a new source of interference.
Use the advice in the second message of this thread to investigate the signal and noise levels that each client sees:
http://discussions.apple.com/thread.jspa?threadID=2347845&start=1
By the way, you've been misled by the poor field labeling into trying to type your entire message into the subject field, instead of putting a one-line topic description there.

My itunes was working fine untill i tried to download the most current version of itunes. now it wont boot up and has error messages,error7(windows error 126) and MSVCR80.dll

my itunes was working fine until i tried downloading the most current version of itunes, now when i try to get on my itunes library, it wont boot up and has error codes, error 7, and( windows error 126). it also says that MSVCR80.dll is missing from my computer,please re install itunes. but when I try to re install it it will not install on my computer.

See Troubleshooting issues with iTunes for Windows updates.
tt2

My macbook air was working fine until all of a sudden it froze.

Similar Messages

Maybe you are looking for