My macbook air won't load.  Says start up disk is full but I can't get the home page to open

My Macbook air won't load.  Says the start up disk is full but won't open the home page so I can do anything about it

Step 1   
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later. 
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.

Similar Messages

  • Tried factory reset on my MacBook Air and now it says it is not able to recover and can't find the file.

    Having problems resetting my MacBook Air

    Welcome to Discussions
    It would be helpful if you could review or outline the steps you have used so far. "Having Problems resetting" is not very informative. Are you still using 10.8.5?

  • How can I start from a CD if I can't get the CD tray to open?

    My PowerMac won't start. I want to insert a bootable CD into it, but I can't get the CD tray to open. Pressing the CD button on the keyboard does nothing.
    I remember on the old iMacs with a CD tray, you could push a paper clip into a hole to get the CD tray to open. Is there anything like that on a PowerMac? Or any other tip that I can use so I can open the CD tray?

    Hi, Dunestrider -
    Try this -
    Restart or boot, immediately press the Option key and keep it held down. That should bring up Startup Manager, a bright blue screen with icons for available boot volumes.
    If the CD drive is empty at this time, press Command-. (Command-periodkey) - this is an instruction to the Mac to open the tray. Then insert your disk and wait a bit for it to spin up and get read.
    Old style Startup Manager - then click the circular arrow on the left - this instructs the Mac to rescan buses. Your bootable CD should then appear onscreen. Click it and then click the straight arrow.
    New style Startup Manager -
    http://support.apple.com/kb/HT1310
    - you will probably need to restart after the disk is in, holding down the C key to force a boot using the CD as the boot volume.

  • My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

    My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

    My MacBook Air won't load web pages from the internet. It will connect to phone hotspot and run fine. The apple store reset the library and network preferences and it ran fine for a little bit, now slow again. Any ideas?

  • Mac Air says start up disk is full

    MMac air says start up disk is full & now won't turn on. What can I do?

    Step 1   
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later. 
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.

  • I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!

    I have connected my new Macbook Air to my existing Samsung large external monitor with a VGA adaptor but I can't get the full mac desktop to display. No icons but then websites are coming up. Help!  Further info:  I am a complete newbie to Mac.  Had three macs prior to 2000 then four PCs.  Just come back and struggling a bit with the unfamiliarity. On my old PC laptop I could simply switch from the laptop screen to the large external monitor (and back)  with the F4 function key.  While I can get the background image from my MBA to display, that's it.  Until I noticed on the far left of the external monitor, the very edge of one of the web pages I was on.  So Idragged it over to display in the centre.  But that's all that's there.  And now I have gone out of those web pages but they are still displaying on the monitor.  There is some wierd disconnect.  I'm sure it is just a setting thing.  Will keep searching for answer but any advice welcome!

    Your dsplay is getting extended onto the external monitor. Chcnage the setting to duplicate it or only display on the external monitor and you should be fine,
    Let me know if this worked for you.

  • HT5621 I have changed my apple id on the manage my apple id page. For some reason, the id didn't change on my macbook air. My iCloud still registered my old email id and I can't get it to recognize my correct id. Any ideas? Thanks!

    I have changed my apple id on the manage my apple id page. For some reason, the id didn't change on my macbook air. My iCloud still registered my old email id and I can't get it to recognize my correct id. Any ideas? Thanks!

    Hi Baem_leeds
    Welcome to the Support Communities!
    If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
    The links below will provide additional information:
    Where can I use my Apple ID?
    http://support.apple.com/kb/HT5616
    Using your Apple ID for Apple services
    http://support.apple.com/kb/HT4895
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    Cheers,
    Judy

  • My MacBook Air is telling me that my startup disk is full so I am unable to download from iTunes.

    My MacBook Air is telling me that my startup disk is full so I am unable to download from iTunes. What can I do to fix this?

    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • Macbook air keeps telling me that my startup disk is full or almost full.

    My macbook air keeps telling me that my startup disk is full or almost full. I have deleted all video files and many music files. All I have added to it now is Spotify. Any advice on how to clean up the startup disk?

    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Get an external hard drive on which to store some of your files after which you can
          erase the data from your internal drive to free up space.
      5. Also see Freeing space on your Mac OS X startup disk.
      6. See Where did my Disk Space go?.
      7. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • What does hd macintosh full mean please help I am also getting an error message saying start up disk is full i need to free up some space how do i do this please?

    what does hd macintosh full mean please help I am also getting an error message saying start up disk is full i need to free up some space how do i do this please?

    Also, you may find this link of intereset and value...
    http://macmost.com/what-to-do-when-your-hard-drive-is-full.html

  • I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    I just updated my Iphone 3GS from 4.3.3 to 6.1. Now is says that my SIM Card is not supported by my carrier. I called Rogers and he says to restore my phone. But I can't get there is it won't recognize my phone. Help!

    Insert a SIM from a supported carrier.
    Where did the phone come from,  it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced.

  • HT201210 it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

    it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

    it's saying that my start up disk is full - so I can not update my phone. How can I get more room on my disk?

  • IMac says start up disk is full. now what?

    iMac says start up disk is full. now what?

    Here are two links that may help.
    Where  did  my  Disk  Space  go?
    http://macmost.com/what-to-do-when-your-hard-drive-is-full.html

  • TS1398 I can't get the authentication page to load to input a username for wifi network

    I can't get the authorization page to upload so I can enter wifi network username & password

    Whenever I log into icloud.com
    Using what version of which browser?
    iCloud.com requires Safari 6 or later, Firefox 22 or later, or Google Chrome 28 or later. Have you tried all of those?
    If you have, have you tried clearing your browser cache and cookies?
    For the first tine since 1989 I'm thinking about buying a PC.
    You'd have exactly the same problems on an 8 year old PC too. It's a bit unreasonable to expect such an old Mac to continue to be compatible as software is constantly updated.
    Saying that, I'm still able to access iCloud.com successfully in Safari v5.0.6 on a PowerPC Mac running Mac OS X 10.5.8, so the problem you're having is likely to be a browser issue, not something inherently wrong with the computer.
    Since all this crap started, Mail won't download my Mac.com or me.com email.
    The iCloud.com website is totally unconnected to Mail's ability to download email via IMAP. Have you checked the mail server settings are correctly setup and up-to-date?

  • Am getting message from MacPro that my start up disc is full - but I can't find it and can't figure out what to do to help situation. I've been making a number of imovies, which generates junk files. help?

    I am getting message from MacPro that my start up disc is full - but I can't find this "start up disc" and can't figure out what to do to help situation. I've been making a number of imovies, which generates junk files and material that I should toss in the trash, but it is not clear to me  what items I can toss and which items I can't toss. Can you help? Using the imovie "help" support the system showed me under the menu item "go" where the "start up disc" should be - but that wasn't actually available on my menu!  Thanks for your help!

    Disk Utility 
    Get Info on the icon on Desktop
    Try to move this to the MacBook Pro forum
    Your boot drive should be 30% free to really perform properly. 10% minimum
    Backup, clone, use TimeMachine, use another drive for your projects and movies, replace and upgrade the internal drive even.

Maybe you are looking for