My Macbook air won't open iTunes error -1712

Help!

Hello, Tricbow.
Thank you for visiting Apple Support Communities.
Try reinstalling iTunes by downloading it directly from the first link below. If the issue persists, try the steps in the second article.
http://www.apple.com/itunes/
OS X Mavericks: If you can’t open an app
http://support.apple.com/kb/PH13849
Cheers,
Jason H.

Similar Messages

TS1717 i can't open iTunes. error 1712. please help

i can't open iTunes. error 1712. please help

http://www.ehmac.ca/all-ios-iphone-ipad-ipod-touch-apple-tv-itunes/98949-itunes- will-not-open-1712-a.html
This happened to me too. The secret was: it's already opened. But the application is not responding. I right-mouse clicked the icon on my dock and Force Quit it. Reopened it and done.

My MacBook air won't open internet, email, photos or print,it keeps asking for my keychain login, but I don't have a login for keychain

can anyone help, my MacBook air won't let me connect to Internet, open and read emails, won't open photos or print, it just goes into standby mode, I have to go to forced quit.
also now i keep getting login for keychain, but I don't have a login for keychain, but I can't get rind of it.
any ideas, or do I need to have a diagnostic run on it?
thanks

What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)

Pages error -1712 won't open, pages error -1712 won't open

Help. Pages suddenly won't open. Shows error -1712. What's happened?

Open Activity Monitor located in /Applications/Utiliites
Select 'View' then 'My Processes' in the menubar across the very top of your screen.
Type Pages in the search field top right corner of the Activity Monitor window.
Now select the application Pages (it should say 'not responding') and click the force quit button that looks like a stop sign with an x in it.
>You should now be able to relaunch Pages.
Force Quitting within Activity Monitor is a quick and efficient way to handle most Applications "Not Responding" or seeming not to open with error -1712.
Just be aware that you may lose any unsaved work by force quitting an application.
It can also work great for an Application that "Freezes" and is giving the spinning beach ball

MacBook Air unresponsive after opening iTunes after upgrade to 11.1

I recently upgraded my MacBook Air to new version of iTunes, I believe it was 11.1 if that was what came out yesterday, and now the computer is unresponsive once I open iTunes. A sign in box for a premier networks podcast is displayed but I am unable to enter any information as it will not allow any input. The iTunes and apple menu cannot be accessed. The only way to regain control of the computer is to force quit iTunes. The podcast that the sign in box appears to be associated with is a PBS podcast that was deleted a very long time ago.

Hi mbharrison!
You may want to try reinstalling the application by following the instructions in this article:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Brand new macbook air won't open or save pdf's

FIles display pdf icon but it says it won't open "because it is either not a supported file type or because the file has been damaged and may be corrupted" etc. I then installed adobe reader and still get same issue, I've downloaded several pdf's from different sources (old macbook and web, stored files I know are not damaged)
I'm running mac osx 10.7.3
my java is SE 6 64/32 version 1.6.0._31-b04-415 if that makes any difference (read java could be a factor)
pdf's will open from the web in safari but won't save like normal "save as" menu would, it says
"The document “Test_File.pdf” could not be exported as “Test_File.pdf”."
very annoying issue as I use pdf's daily, any help greatly appreciated
thanks
Shane

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

FaceTime won't open. Error -1712

Was using FaceTime last night and wasn't working well, kept freezing. Today won't open at all keep getting error message -1712

I have also deleted the Preference files from the system Library.
Plus deleted the app, and reinstalled. However, I am only able to reinstall from the zip file I downloaded back in 2010, as I did not buy it through the App store, so it isn't in my list of purchased apps.

My MacBook Air won't open any picture, please help

When i tried to open my pictures it shows me the file couldnt be opened because you dont have the permission to view it.
please help

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked
Allow user to administer this computer
Then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

My air won't open mail and I can't shut down computer because I can't quit mail

My MacBook Air won't open mail. Now I can't shut down the computer because mail interrupts shutdown but I can't quit mail either

Try doing a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.

I have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.

i have nothing on this macbook air just iPhoto and iTunes and the error startup dic full message keeps coming up and the storage is full of other i don't know what to do.how do i delete all of this?

First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal.

After years of using iTunes on my G4 suddenly it won't open. Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes". What do I do?s

After years of using iTunes on my G4 suddenly it won't open. Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes". What do I do? I have been attempting to move my Library to a newer MacBook Pro.

The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
Try the following user tip:
Empty/corrupt iTunes library after upgrade/crash

My macbook air won't load. Says start up disk is full but I can't get the home page to open

My Macbook air won't load. Says the start up disk is full but won't open the home page so I can do anything about it

Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.

When I try to open iTunes, Error 2 appears saying that iTunes won't open b/c "Apple Application Support was not found". What do I do???

When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???

If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.

MacBook Air won't connect with TimeCapsule

I recently bought the new Time Capsule and for a while it was happily backing up both my and my wife's MacBook Airs. Then it stopped backing up my wife's computer. On investigation I find my wife's MacBook Air won't connect to the Time Capsule. When I try to select the Time Capsule as the back-up disk an error message appears: "There was a problem connecting to the server "John's AirPort Time Capsule"". I can see the Time Capsule in Finder on my wife's computer but when I click on "Connect As" I get the same error message. On my computer the Time Capsule appears in Finder as Connected, but disconnecting it doesn't make any difference to my wife's computer.
Any help gratefully received.
J

First, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
 ▹ System Preferences ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back.

MacBook Air will not boot. Error Message says "Your Computer restarted because of a problem."

MacBook Air will not boot. Error Message says "Your Computer restarted because of a problem."

If you can't start up and log in in the usual way, try in safe mode.
During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
Safe mode is slower than normal, and some things won’t work at all.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.
If you're able to log in, launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.

My Macbook air won't open iTunes error -1712

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