My MacBook Air won't print to my Ricoh network printer
MacBook Air running Maverick 10.9.5 won't print to network Ricoh Aficio MP c3500 printer. I've deleted, reinstalled, updated drivers - any ideas?
Have you sought help from Ricoh's tech support? Did you check for a newer driver for your model?
OS X- Printer and scanner software available for download
Printers not behaving? Reset them and start from scratch | MacIssues
Troubleshooting printer issues in OS X - Apple Support
Similar Messages
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can anyone help, my MacBook air won't let me connect to Internet, open and read emails, won't open photos or print, it just goes into standby mode, I have to go to forced quit.
also now i keep getting login for keychain, but I don't have a login for keychain, but I can't get rind of it.
any ideas, or do I need to have a diagnostic run on it?
thanksWhat's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)
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Macbook Air won't detect Apple TV or wireless printer
I purchased a Macbook Air with Mavericks a couple of months ago and had a wireless HP Photosmart printer, which I set up on the macbook. The machine recognised it over the wireless network and then all of a sudden one day I could not print to it. So I removed it to try a reinstall and the macbook would not detect it again after that. I have had to buy a cable to physically connect the printer to the machine when I need to print or scan.
Then I recently got my hands on an Apple TV a couple of weeks ago and it is working fine on the network, I can mirror the iPad on it but when it comes to the macbook, the Airplay Display is showing "No device detected". However, when I open iTunes and all of the Home Sharing is enabled etc (I have followed all of the guidelines to enable all of the settings for sharing ...), I go into Computers on the Apple TV and it attempts to load my iTunes library for a couple of minutes, after which time it says it could not connect.
I'm basically wondering if there is some setting on the macbook that I can't find that may need to be changed to allow me to see devices over the wifi at home.
I've been looking for a while but may just be looking in the wrong places. Any help appreciated for an Apple NoobTry the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful. -
My new Macbook air won't connect to my Vizio HDTV.
My new Macbook Air won't connect to my Vizio VO32LF HDTV. I bought a mini-displayport to HDMI cable to connect the two. When I connect the cable, and switch to the appropriate HDMI input on the TV, my Macbook Air screen will flash blue for a second, and then return to normal. The TV reports it's unable to find a signal. I use the HDTV as my primary monitor, so I'd really appreciate some help on getting the two to place nicely together!
Cp,
Thanks for the reply. However, it appears that the issue is not with the hotspot, but with the network settings in the MacBook Air as every other device I have (including non-Apple devices) will connect to the iPhone hotspot. Another symptom is that my MacBook Air can find my iMac (and other network devices) on my wireless network, but the iMac can't find the MacBook Air.
KDR -
my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you
Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free -
My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!
See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC. -
MacBook Air won't connect with TimeCapsule
I recently bought the new Time Capsule and for a while it was happily backing up both my and my wife's MacBook Airs. Then it stopped backing up my wife's computer. On investigation I find my wife's MacBook Air won't connect to the Time Capsule. When I try to select the Time Capsule as the back-up disk an error message appears: "There was a problem connecting to the server "John's AirPort Time Capsule"". I can see the Time Capsule in Finder on my wife's computer but when I click on "Connect As" I get the same error message. On my computer the Time Capsule appears in Finder as Connected, but disconnecting it doesn't make any difference to my wife's computer.
Any help gratefully received.
JFirst, restart the Time Capsule by disconnecting the power adapter and reconnecting it. If other devices on the network can see it, you can skip this step.
From the menu bar, select
▹ System Preferences ▹ Network
Click the lock icon in the lower left corner of the window and authenticate to unlock the settings, if necessary. Click the Advanced button, then select the TCP/IP tab in the sheet that drops down. Click Renew DHCP lease.
Try again to back up.
If you still can't, open the Time Machine preference pane and delete the TC from the list of backup destinations. You may have to unlock the settings by clicking the lock icon in order to do this. Then add it back. -
MacBook Air won't start up even though it's fully powered. The white screen with the apple logo appears when I turn it on, then it shuts right back down. Can someone help me?
Hey Msazama30,
First, I would start off your troubleshooting by following the steps in this link:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Then, if that doesn't work, try out the information in here:
Step by Step to fix your Mac
https://discussions.apple.com/docs/DOC-3353
Welcome to Apple Support Communities!
All the best,
Delgadoh -
My brand new MacBook Air won't turn on all the way.
Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.
You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
For the actual SMC reset, note subsection in above, instructions click-open on blue text:
>Resetting the SMC on portables with a battery you should not remove on your own
If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
•About NVRAM and PRAM:
http://support.apple.com/kb/HT1379
>Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
Or use the 'Apple - Support - Contact Apple Support' to start the process...
http://www.apple.com/support/contact/
Hopefully this helps somewhat.
Good luck & happy computing! -
My macbook air won't turn on and doesn't charge?
my macbook air won't turn on when it is plugged in. The light on the connection is orange, not the usual green.
Orange means charging.
Keep it plugged in for a while.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
For more on this:
http://support.apple.com/kb/TS1365 -
My MacBook Air Doesn't turn on. I did everything already, pushing the shift+ctrl+option etc. 5 seconds 10 seconds etc. still no power, there is a green light on the charger but no light or sound coming from the macbook air. This is like only a month old, so there is still warranty. the problem is I have "very important documents" in my macbook air and how would i get assurance that the files won't be corrupted, used, or lost?
Guys! I HAVE THE SOLUTION!
I hope everyone with the same problem read this!
I posted my macbook AIR won't turn on.
I coulding risk bringing it to MAC Store and leave it there because I have PRIVATE FILES.
I tried almost every other options, instructions in youtube etc. but nothing worked.
but now it WORKS
All i did was plug it for 24 hours straight. Tried turning it ON again but wouldn't work..
I left it in my room for about 1-2weeks, thinking it was hopeless.
one day I pressed the power button again THEN it came back to LIFE!!
So guys dont lose hope. Try resting it for a few days then try again.
hope this helps -
I have horizontal lines when printing from my MacBook Air. Its nothing to do with my printer, as am now on to my third new printer, having returned the other two, saying they were fault. Now I know they weren't. Its got to be something to do with macbook. I feel really guily about taking the other printer back, when it was fine!!
Which MBA, which printer? Printer incl driver properly installed? Printed test page (yes, THE test page, not something else) and it looks okay?
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My macbook air won't load. Says start up disk is full but I can't get the home page to open
My Macbook air won't load. Says the start up disk is full but won't open the home page so I can do anything about it
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. -
Hello to you all,
My Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too.
when i power up, i get this prolong gray screen which wont change screen but remain so. Infact i am handicapped.
Please help as all my work documents and project files are on this machine and i can't afford to loose them all...
Please, should you have any solution please send me the details to [email protected]
Thanks you a millionh times.
Al.The MBA seems to cause several problems to several users on boot ups
On start up my MBA would not boot up the apple logo came on but only a blank screen appeared no fan i followed several start up recommendations but to no avail so I took the MBA to the nearest Apple repair centre again the same symptoms on start up ......very sorry sir you need a new mother board that will be $500 not feeling confidant in the product declined and was going to put it on ebay for spares.
On return home I pressed the start up button and it started normally everything was working fine i decided to reinstall all the software what has caused the problem I have no idea but it is after several attempted reboots it finally started on its own so don't give up if you have this problem it may come to life -
Macbook air won't pair to bluetooth
My macbook air won't pair with bluetooth capable devices. It'll show that my iPhone 5 is paired but for error reasons won't connect. It used to be able to connect to bluetooth no problem...but after a harddrive crash on a new macbook air, it hasn't worked since. Any help would be greatly appreciated.
You seem to want to argue. I KNOW there is no limit to the number of devices...the POINT is that if it was paired with another computer, it NEEDS to be deleted from that computer.
Incidentally, I assumed you wanted help. If you wish to decide you already have the answer, I will not waste any more of my time.
Barry
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