My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

See this article:
http://support.apple.com/kb/ht3964
Find the section that applies to your computer, and follow the instructions.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.

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I reset my ipod touch and now it says to conect to iTunes and im on my computer and the ipod is pluged up but its still not working HELP please!!!

HELP MEEE!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone always says iphone is not supported by this device whenever i charge it and i brought like 4 new charger and its still not working help!!!!

i really need help solving this kind of problem because i love my phone pleace help me

iOS devices cannot play every format that can be played on other devices. You can convert unsupported formats to a supported format for import to your iOS device.
Here's one solution to use if you're ripping DVDs:
http://www.ipadvideoconverter.com/
Here's a little guide on the use of periods at the ends of sentences:
http://en.wikipedia.org/wiki/Full_stop

My macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..

my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you

Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free

My ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working. i have a a windows PC please help thanks

my ipad mini is not syncing music onto in, my ipad has been replaced to see whether the issue is to do with the ipad but its still not working.
ive tried everything and ive been to the store which was when i was given a new ipad mini. i have a a windows PC please help thanks

Are you attempting to sync music from your iTunes Music Library on your PC?
What options do you have set on the Music Tab for your iPad in iTunes?
What happens when you sync?
Any error messages?

HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

I need help, i bought an itunes gift card but when i try to redeem my account it says invalid code. I even checked the code and i had it 100% right but its still not working. The shop in which i bought it wont take it back so i dont know what to do. Please help.

iTunes Store: Invalid, inactive, or illegible codes

TS4268 Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Pls.he

Hello, it's been 5 days now since my imessage has not working..and i have chatted to the costumer for two times. I took thier advice and instructions just to enable to send and receive on it but unfortunately until now its still NOT working. Is there anybody who could help me please?

Try this even if you have already. Just make sure to follow the steps specifically.
Go to settings > Facetime > send and recieve > tap on your apple id and sign out. If your not signed in then that will work as well.
Go to settings > Messages > sent and recieve > tap on your apple id and sign out.
Restart the iPad by doing the slide to power off setup. Just hold the power button on the top right till it turns off.
After the iPad has been restarted:
Go to settings > Facetime > and sign in
Go to settings > Messages > and sign in
Wait about 3 min then restart the iPad again. Same instructions as above.
When you restart you should be able to use messages again. If not then call support again and talk to someone higher than the first level support they have.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working.

I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?

You need to install Office on the computer from the installer DVD or disc image you purchased.

My itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

my itune keeps saying i need the 64 bit, ive followed the instructions on redownloading itunes, but its still not working.

Hello 19Brenda94
Start with removing iTunes in the order of the first article states, which is iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, Apple Application Support (iTunes 9 or later). Once that is done, then download iTunes 64 bit version from the second link below and run that installer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Regards,
-Norm G.

TS2755 When trying to open my mail, it opens then closes immediately, I've deleted the account and re-created it 3 times and also done a reset but still not working, help please

When trying to open my mail, it opens then closes immediately, I've deleted the account and re-created it 3 times and also done a reset but still not working, help please

Try closing all apps in Multitask Window
1. Double tap the home button to bring up the multi-tasking view
2. Swipe up on the screenshot of the app you want to exit.
3. The app will fly off the screen

My brand new MacBook Air won't turn on all the way.

Hi my brand new MacBook Air won't turn on all the way. If I try to restart it or shut it down, it will go like it is starting up, but goes to a gray screen and stays there. I can see the mouse and move it, but it won't turn all the way on. What is wrong with it? It had been working fine since I got it, but today it hasn't been.

You may have to see if troubleshooting this issue can help, though the instructions on a process of elimination by symptoms are tedious in the following support article, and are suggested to be performed ahead of trying the process described in the title.
•Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
For the actual SMC reset, note subsection in above, instructions click-open on blue text:
>Resetting the SMC on portables with a battery you should not remove on your own
If the computer does not shut down, and just hangs there, try pressing the power button down for 15 seconds. Check the suggestions in the above article to see if any of them can be used, if the computer will power-up.
There is another item that sometimes can help, but the main issue you say could be resolved by the SMC reset; this other thing is involved NVRAM (non-volatile random access memory) so here's an article about it.
•About NVRAM and PRAM:
http://support.apple.com/kb/HT1379
>Resetting NVRAM/PRAM opens in above, click-to-see instructions on how to reset.
You may have to call ahead to the nearest Apple Store for an appointment to see a Genius; or at authorized reseller, their service product specialist who should be trained to understand how to proceed, just in case there is a hardware issue behind the symptoms. When you call, be sure to have the serial number and purchase date available, when you call an official store.
Or use the 'Apple - Support - Contact Apple Support' to start the process...
http://www.apple.com/support/contact/
Hopefully this helps somewhat.
Good luck & happy computing!

I downloaded Lightroom version 5.7 in order to support tethered capture on my Nikon D750 and its still not working. Additionally when I was prompted to give my serial number for the update it was no where to be found on my Adobe profile although I purchas

I downloaded Lightroom version 5.7 in order to support tethered capture on my Nikon D750 and its still not working. Additionally when I was prompted to give my serial number for the update it was no where to be found on my Adobe profile although I purchased, and am paying monthly for my creative cloud for photography. Please help

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT1212 i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?

i havnt changed my passcose and using the same passcode which i have been using since ages , its still not working, and i am 100 percent sure i am using the correct passcode ?.,

Either way the result is the same... if you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.

MacBook AIR won't TURN ON!!

My MacBook Air Doesn't turn on. I did everything already, pushing the shift+ctrl+option etc. 5 seconds 10 seconds etc. still no power, there is a green light on the charger but no light or sound coming from the macbook air. This is like only a month old, so there is still warranty. the problem is I have "very important documents" in my macbook air and how would i get assurance that the files won't be corrupted, used, or lost?

Guys! I HAVE THE SOLUTION!
I hope everyone with the same problem read this!
I posted my macbook AIR won't turn on.
I coulding risk bringing it to MAC Store and leave it there because I have PRIVATE FILES.
I tried almost every other options, instructions in youtube etc. but nothing worked.
but now it WORKS
All i did was plug it for 24 hours straight. Tried turning it ON again but wouldn't work..
I left it in my room for about 1-2weeks, thinking it was hopeless.
one day I pressed the power button again THEN it came back to LIFE!!
So guys dont lose hope. Try resting it for a few days then try again.
hope this helps

My macbook air won't turn on and doesn't charge?

my macbook air won't turn on when it is plugged in. The light on the connection is orange, not the usual green.

Orange means charging.
Keep it plugged in for a while.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
For more on this:
http://support.apple.com/kb/TS1365

My MacBook Air won't turn on? I have to dropped it but earlier in the day I got a notification about a full single drive. I have tried the ideas in the communities but its still not working, help!

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