My macbook air wont turn on PLEASE HELP MY UNIVERSITY WORK IS ON THERE!! ANY SUGGESTIONS, my macbook air wont turn on PLEASE HELP MY UNIVERSITY WORK IS ON THERE!! ANY SUGGESTIONS

my macbook air is wont turn on PLEASE MY UNIVERSISTY WORK IS ON THERE

First, take a breath, be calm...
Then start here:
http://support.apple.com/kb/TS2043

Similar Messages

  • I accidentally dropped macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!

    I accidentally dropped my friend's macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!
    I tried to turn it off and it didn't work... and I held on to the shift key too and it still doesn't work..
    Please help me..

    Accidental damage is not covered under Apple warranty.  And it seems there is much accidental damage.  Only a Genius Bar tech looking at it can tell how much it will cost to repair.
    Cost to repair will be high, I suspect (though Genius Bar will confirm/deny.
    There is no gentle way to say this sir/ma'am ... someone will need to pay for your friend's MBA repairs.

  • MacBook Air won't turn on :( please help me !

    A few weeks ago I dropped my Macbook air on tiles (not from a very high distance at all) and the next day when I turned it on it worked fine. Then after a few days it randomly shut down twice so I shut it down for a few hours and after that it worked fine again. Then the next day it shut down randomly again so I asked my bf to help and I think he downloaded a software or something on it without telling me because I always tell him not to download anything. when I tried turnin it on again it made a noise like a big fan (I'm not sure if this was before or after my be touched it) and now it won't turn on at all   the charger still works because the light is green when I plug it in. I also noticed that there is a crack on the bottom which may have been from dropping It. Im going away this afternoon and won't be able to take it to an Apple store until I get back but if anyone can please tell me what might be wrong  with it and if it's hard to fix/ expensive to fix or fixable at all can you please let me know ! I will appreciate it so much !!

    Please make a Genius Appointment and take it in for service.

  • HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

    Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

    Hey Ekfree95,
    Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Thanks,
    Matt M.

  • Hi. i just downloaded this update for my macbook air and when i turn it on it says it needs to be restarted and so i do restart it. but the messages pops up again. i cant use the computer please help.

    hi so i just dpownloaded the mac os lion but when i turn my mac it says please restart it and when i do i get the message again. i am travelling soon and i need my mac to be fixed. please help me.

    Did you purchase your MacBook Air new?  Do you still have its box?  Locate its serial number and telephone Apple at the number shown at the bottom of this page (1-800-MY-APPLE if you're in the U.S.).  They can help you.

  • My MacBook Air wont turn on. HELP!

    My MacBook Air wont turn on, I bought this past September (as a birthday gift for myself) and this Sunday I was using it perfectly, then at night it didn't turn on. I tried several times to turn it on and it did once, I thought "Yes finally" but two minutes later it turned off and never to turn on again. I have taken care of my mac book so much, that I really dont know whats wrong. I bought on I trip I did to the US and I live in Honduras, we don't have an Apple store here not even a Genius bar for me to go and see whats the problem, I thought this machines were for life, like I literally cried so bad because I had to work SO hard to buy this computer and now its just not working.. why? I dont know. If theres any tricks to making this turning back ON please let me know.
    Thanks APPLE...

    okay, since you are in Honduras, I'll share what my Genius told me when he reset the SMC on my 11 inch mid-2013 Mac Air yesterday.  He took it in back of the Apple store, came back in about five minutes with everything working. I asked him if there was anything I had done to cause the problem, he said no, except it might be better to actually "shutdown" the computer from the Apple pull-down menu when you aren't going to use the machine for more than a couple of hours (e.g., overnight).  If the instructions in Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support didn't work, As for self-repair, he said this is what you would have to do (but he also said, you really don't want to do this yourself): you have to remove the bottom of the Mac Air (under the keyboard), and disconnect the battery. Then, with the battery disconnected, you plug in the power cord attach it to the Air, and then turn on the computer from the keyboard on/off switch while powered only by the power supply. That should reset the SMC.  Then shut down the system from the Apple menu (not the keyboard button/switch), reinstall the battery, replace the bottom/cover, and see if it works.  Just remember that fiddling inside the back of a Mac can be dangerous to the Mac and your warranty!  Good luck

  • Hello to you all, my Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too. Please help as all my work documents and project files are on HD

    Hello to you all,
    My Macbook Air won's boot up and upon diagnosis, i realized my startup disk is full to 99% even with 2GB Hard Disk space. It wont also enable me boot into safe mode too.
    when i power up, i get this prolong gray screen which wont change screen but remain so. Infact i am handicapped.
    Please help as all my work documents and project files are on this machine and i can't afford to loose them all...
    Please, should you have any solution please send me the details to [email protected]
    Thanks you a millionh times.
    Al.

    The MBA seems to cause several problems to several users on boot ups
    On start up my MBA would not boot up the apple logo came on but only a blank screen appeared no fan i followed several start up recommendations but to no avail so I  took the MBA to the nearest Apple repair centre again the same symptoms on start up ......very sorry sir you need a new mother board that will be $500 not feeling confidant in the product declined and was going to put it on ebay for spares.
    On return home I pressed the start up button and it started normally everything was working fine i decided to reinstall all the software what has caused the problem I have no idea but it is after several attempted reboots it finally started on its own so don't give up if you have this problem it may come to life

  • My new macbook pro doesnt turn on. i press the power button and i can hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

                                    My new macbook pro doesnt turn on. i press the power button and i can hear it runing but it wont turn on. i tried charging it but nothing works. help me please.                   

    ilmare55555 wrote:
    i cant go because if my parents find out my new mac broke they will kill me. i tried to restart it but it wont work i can only hear the fans working and then completely stop after 10 seconds.
    It's new and under warranty. That's the reason to go to the Apple Store.
    Did something happen to it?

  • My new macbook pro doesnt turn on. i press the power button and i van hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

    My new macbook pro doesnt turn on. i press the power button and i van hear it runing but it wont turn on. i tried charging it but nothing works. help me please.

    ilmare55555 wrote:
    i cant go because if my parents find out my new mac broke they will kill me. i tried to restart it but it wont work i can only hear the fans working and then completely stop after 10 seconds.
    It's new and under warranty. That's the reason to go to the Apple Store.
    Did something happen to it?

  • My macbook shut off and wont turn back on.  Im pretty sure it is charging.  The LED light is on but only when the laptop is closed.  Im in grad school and have lots saved.  Please Help!

    My macbook shut off and wont turn back on. Im pretty sure it is charging. The LED light is on but only when the laptop is closed. Im in grad school and have lots saved. Please Help!

    ronicr76,
    First it would be helpful if you post the exact model, year and OS version you have.
    > The LED light is on but only when the laptop is closed<
    So that light is the sleep indicator and tells us that the laptop is going to sleep when you close the lid. That would be normal behavior so the machine is still working. Possibly you're experiencing a backlight failure. With the machine supposedly "on" use a flashlight to carefully examine the screen. Do you see the desktop? Yes? machine is still running and something is wrong with the backlight.
    You should immediately backup your computer or at the very least pull vital files off. With the computer hooked to another Mac (The way this is done depends on the exact MacBook, E.g.FireWire 800 to FireWire 800.) Then you restart the computer and hold the "t" key down. This puts your MacBook into "target mode":
    How to use and troubleshoot FireWire target disk mode
    Once your files are off try an SMC reset:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Are you able to get the backlight back on by opening and closing the display? Yes? Broken backlight cable refer to qualified service place. Even if it doesn't come on and you can still see the desktop with a flashlight it is still probably the backlight. Could be the a backlight problem also.

  • My Macbook wont turn on, it gets pasted the White Apple screen then goes to a Blue screen that quickly turns a slightly darker shade of blue with the familiar loading icon then back again and does this over and over. What should I do? please help!

    So today my iPhone decides to go into recovery mode on me randomly so I  plugged it into my Macbook right away, but it wasn't showing up in iTunes so I did a quick internet search as to why that could be. On the Mac support forum I found instructions stating I should make sure I had the current verison of iTunes on my computer, turns out I had been putting off an Update because I didn't like waiting for it to restart n so forth. So I clicked my boucning update friend at the bottom of my screen and it started checking for updates, the bar got maybe a quarter of the way up and then stopped moving all together, I thought something was wrong so I clicked cancel and tried again. The same thing happened so I clicked cancel and went back to the Internet to find more help on my problems. I found yet another forum saying this solution was simple, restart the computer. So i clicked my little apple at the top and pressed restart and that has been the last thing I got to do on my computer because when it restarted it got past the White Apple logo screen and went on to a Blue screen which quickly turned a darker shade and had the loading circle, then back to the previous blue screen, then right back to the darker one. This process it repeated several times and I can't for the life of me figure out what to do. Please someone have a simple answer to this that I haven't Already tried, I have already tried safe mode and it just doesn't work for me. Please please help I need my computer for class it has all my notes and a paper I was doing, not to mention my iphone is still in recovery mode, even when I can get to another computer to fix that I need all the back up files off of my macbook to restore it to what I know it as and not default.

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

  • Help! MacBook Wont Turn On! Please Help!

    One day I deleted some files from my hardrive on my macbook. Then I saw that it was running slow so I restarted it. Once I restarted it it turned on but then it showed a white screen after the startup sound.It lasted forever. I was very concerned.My macbook still does the same thing to this day and i need help to fix it so please help.

    Hi people, so things arent looking good. The laptop wouldnt even recognize the install disks and firewire link up also failed. Things have gone Seriously wrong!!!!
    The next step is to seek out DATA RECOVERY specialist who can hopefully get me some of my data back....
    Then applecare will of course swap the bad drive for a new one... But first i want to try everything to recover any data.
    CAN ANYONE RECOMMEND A TRIED AND TESTED DATA RECOVERY SPECIALIST here in the UK ? The internet is packed with options, but i want someone i can TRUST!
    your recommendations would be really appreciated.
    Thanks.

  • Cleaned files and apps with "app cleaner" and now MacBook Air turns off during start up. What happens? What can I do? Please help

    Cleaned files and apps with "app cleaner" and now MacBook Air turns off during start up. What happens? What can I do? Please help

    The "app cleaner" managed to do bad things to the file system so that it is unable to boot any longer.
    This is the primary reason I always recommend that any of those so called "cleanup" apps never be used. They do more harm then good.
    Try a safe boot by holding down the shifgr key when you hear the boot chime. Maybe that can fix the damage.
    Let us know what happens.
    Allan

  • New 2013 macbook air connects to the wifi at school and at my uncles but wont connect to the my wifi at home, What do i do? PLEASE HELP SOON!!!! i have to type a paper for school and i need to be able to do research at home!!!

    it connects to wifi at my uncles and at school. i dont understand why it wont connect at home, im starting to regret getting this. please help. i have a research paper due soon and i need to be able to do research at home!! PLEASE HELP ME!!!

    i forgot to add that it says "connection timeout" whatever that means

  • My mac book aire just hang... i tried shutting it off but when i turned it on i am on blue screen i can hear the sounds but it wont show anything please help thanks

    i was browsing the internet and using skype when my mac book air hang
    i tried turning it off but when i reboot it again its on blue screen
    i can hear its sounds but cannot see anything
    please help

    Try resetting both SMC (http://support.apple.com/kb/HT3964) and NVRAM (http://support.apple.com/kb/HT1379).

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