My Macbook crashed when updating my iPhone 5 to the latest OS. I tried to restore it from my backup, but it is requesting a password. I have tried every password possible, but nothing works. I do *not* have passwords saved to the keychain.
Restore from backup asks for password
Did you have an exchange account on your phone? If so, try that password.
Passwords don't set themselves. Again, if you can't remember the password then there's nothing to be done. The data can't magically re-encrypt.
Similar Messages
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following hard drive failure on iMac running Maverick I have recovered from TimeMachine backup but now app store does not connect. All other internet connections normal. Does anyone know of a fix?
Also mail not loading. The error report suggests that I look for updates from the app store?http://www.apple.com/support/mac/app-store/contact/
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when updating my iphone 4s to the new ios 6, it lost all data including photos, contacts etc. itunes now cannot find previous back up. Is there anyway i can get this lost data
rebeccakhwar17 wrote:
Hi
Can anyone help me please. I've recesally had to take my Iphone to be repaired before I. took my phone i backed up my data into Icloud and when i got my new phone I have lost all my contacts and photos.
Restore the iPhone from your backup.
See this -> http://support.apple.com/kb/ht1766
Then make sure you sync everything to your computer so you do not lose it. -
i own apple devices my question is that if someone finds my device eg. iphone and restores it from their backup would they need my apple password?ios7.
They would need the password prior to getting that far in the setup assistant
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When updating my Iphone 3G to the 5.0 IOS,
tWhen updating my Iphone 3G to the 5.0 IOS, apparently lost all my app's, since they do not see them on the back-up done before the update and not on iTunes. I would like information on how to remedy the problem and restore my applications. Thank you!
yusette wrote:
Kilted Tim,
Now I'm confused...
I do not know much about iPhones as you can see. I bought it from somebody in Miami..so I don't have any
proof of purchase of course nor Im a current or former AT&T customer. does that means that I will never get my Iphone back?
Yes. That means you will never be able to get your phone legitimately unlocked.
You purchased a gray market phone. You do not meet AT&T's requirements to have it legitimately unlocked.
It had to be hacked or jailbroken when you bought it since you were able to use it on another network.
Updating it has re-locked it to AT&T or bricked it. Either way, you can not use it. -
When I try to open my apps they act like theyre loading for a second then stop. Ive still restarted my phone and resynced multiple times. Main apps work that come with the phone though.
"Forcing a backup in iCloud" - Went to settings/icloud/storage and backup/ back up now
I just did what you suggested and it worked. The Test Contact showed up. So, I deleted the contact I added today and readded it and it showed up almost immediately into iCloud.com.
Perhaps there was something wonky with the previous contact. Any ideas? It seems to be working well now. Thank you for your help. -
Plz someone help me.
It's rather difficult to give you advice since you do not say what you have tried or anything about your networking equipment but your underlying problem may be that you are not really be properly connected to your WiFi network.
Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet. Other devices on your network may still have a proper IP address and continue to function.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
When updating my iphone 4 for the first time I seem tohave lost all of my apps and the data on my apps. One of these apps was a camera and all of my photos are gone!! I had over 1000 pictures mostly of my children. I cant find them anywhere. Please help! How do i get all of my apps back with all of the data that was on them?? Thank you, LEC
app store - update - purchased - all/not on this phone - select the app you want to download by clicking on the cloud next to it.
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I have two apple accounts, but can only access one. I did all the steps to recover the older account's password but nothing worked. I need to access the older account to update apps. Also would there be a way to just combine both accounts?
Were you able to reset the account's password ? If not then how did you try to get it reset e.g. http://iforgot.apple.com (which would have sent it to the rescue email address if you have one on that account) ? You can also try contacting iTunes Support in your country to get it reset : http://support.apple.com/kb/HT5699
And no, accounts can't be merged nor content transferred between accounts. -
When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?
Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy -
Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.
It sounds like to me you're trying to sync using the computer.
Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
My ipad just won't let me sign in with my apple password on FaceTime or iMessage since updating to ios7 it says check my network connection, even though my iPhone works fine with the same password, can anybody help please, I have tried numerous things but nothing works. Will I have to wait for a bug fix to sort this? I hear they are working on one a the minute, I hate ios7
Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/ -
Hi There,
Safari, iTunes, software update iCal not connecting. Firefox is fine.
I have found some archieved discussions about this, but none that went into detail about how to fix problem using proxies - I don't really understand what they are/ do.
I went into the Proxies screen, Only one box was checked, "Use Passive FTP Mode (PASV)" I unchecked it, and made no difference. There was also some stuff written in the "Bypass proxy settings for these hosts and domains" I deleated that and nothing different happened. Have also tried some other DNS numbers, nothing worked yet.
Any suggestions?I still have no idea what was wrong with Safari last week, but I opened it today, and its all working! Hurrah!
Woohoo! I'm a great fan of things fixing themselves. Fingers crossed in New Zealand for no further problems. -
I have a 2011 tahoe. My bluetooth functioned properly until I updated my iPhone. Now the iPhone connects to the Tahoe but when I try to call a number it does not work. Either it cals the number and has no outgoing or incoming sound or it just says it iis unable to complete the call.
I would check with the Auto dealer where the vehicle was purchased to check and see when the bluetooth software was last updated on your vehicle. With the vehicle being a 2011 and if the software has not been updated since the dropping of IOS 7 then obviously there will be software incompatibilities.
Good luck. -
My Ipad is stuck on the connect to iTunes screen, I have tried plugging into iTunes but it makes the necessary noise but the computer does not recognise it and nothing alters on the Ipad screen. Have tried various computers and leads and it still does not work. Have also tried the switching off, plugging in to computer and turning on again using the on button and then the home button but nothing works. This happened while I was downloading software update. Please help me.
I suggested several things to GeekyNerdGirl in her first post here. Take a look.
My iPad is in what seems like permanent restore mode after iOS 7.2 update?
It can take more than a few attempts before Recovery Mode will work and you have to follow the steps exactly. DFU mode is even harder to perform correctly beside of the 10 second hold. Don't stop trying. Eventually one of these methods could work for you.
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