My MacBook crashed whilst installing, now it won't open. Can you help me?
i had to restart my MacBook after it crashed s it was the only option to take when my computer screen just went black after freezing. Once i restarted, Flash Professional Cs5.5 wasn't installed because I couldn't' find it however there was an option to uninstall it. So i did to try and start the process of installing the software again. Everything went fine until i clicked on the 'install' file when a window came up saying that i should 'Eject the disk image'. This means that it wont let me install Flash professional! How can I eject the disk image and what is it? Thanks,
- Kate
uninstall if anything cs5.5 is installed. then clean (Do a clean install), restart your computer and reinstall.
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Hi Nigel,
Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
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I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?
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Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
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Restore the device via iTunes on the computer.
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ipad 4 my icloud account locked so now is not enabled. Can you help me activate without icloud not logging.
If none of the following methods will work for you If you forgot your Apple ID password then contact Apple ID support: Apple ID: Contacting Apple for help with Apple ID account security
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Hi morning mark can you help me please I can't download the game before was fine but now I can't and take long time please can you help me please txs
The figures you mention only make sense on your intranet. Are you still using the same wireless router. The verizon one is somewhat limited as far as max wireless-n performace. For one thing it only has a 2.4 radio. I like many people who wanted wireless-n performance before they even added a wireless-n gigabit router, have my own handling my wireless-n network.
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Firefox crashed suddenly and now it won't open at all. Please help
Firefox crashed suddenly and now it wont open at all. When I click the icon all I get is the spinning pinwheel and have to force quit the program. I've tried rebooting the computer, uninstalling and reinstalling firefox, it won't open in safe mode....it wont do anything at all. Please help.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
* https://support.mozilla.org/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
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everytime i try and open firefox it crashes i click to restart it and send report but its the same thing over and over nuthin changes, i used firefox up till like week ago now it will open period.
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
Can you please help me?
Forgot Your Account Password
For Snow Leopard and earlier
Mac OS X 10.6- If you forget your administrator password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and
OS X Lion- Apple ID can be used to reset your user account password.
If you are unable to boot from an installer DVD:
(these will only work on Leopard or earlier)
1. Boot to Safe Mode by restarting and after the chime press and hold down
the COMMAND-S keys until a black screen with white type appears.
2. At the prompt, type the following commands pressing return after each
command line:
/sbin/fsck -yf
If you do not receive a "Filesystem OK" message then repeat this command
until you do. If after seven tries you still do not receive a "Filesystem OK"
message, then the system is corrupted and needs to be reinstalled.
mount -uw /
cd /private/var/db/netinfo
mv local.nidb local.old
rm ../.AppleSetupDone
shutdown -r now
The second-to-last command above will cause OS X to think that the operating system is newly installed, and when the new owner starts up the computer it will send him/her to the startup wizard where he/she can start a new user without reinstalling.
This last method does not actually change a password. It simply removes the user accounts and lets you create an initial admin account as if the computer were new out of the box.
Reset Admin Password Using The Terminal
You can reset the password by printing out (or writing down) and carefully following these steps.
First, find the short name of the admin user on the machine. The easiest way of doing this is by looking at what the directory is called in the Users folder.
Now, start in Single-user Mode. It should boot into a command line.
Enter these exact lines. Press RETURN after each.
mount -uw /
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cd /var/db/netinfo
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The computer will now prompt you to change the password for "lmadmin" (or whatever the short name was). Go ahead and enter a new password.
Now, enter:
sync
reboot
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Another Terminal Method for Snow Leopard
Reboot the computer and hold the COMMAND and S keys down to enter single user mode. (If a lock appears and a password request, there is a firmware password. You have to know it or take it to Apple.)
When the prompt appears type the following command lines pressing RETURN after each:
fsck -fy
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message, then the system is corrupted and needs to be reinstalled.
mount -uw /
ls /Users
passwd username
Enter the new password twice. It will not be echoed.
If this works then you will have to make modifications to your Keychain. See:
https://support.apple.com/kb/HT1631
https://support.apple.com/kb/TS1544 -
I have the latest Mac Os update ... I downloaded Mainstage, it won't open... Why is that??? I've deleted it, reinstalled it, but I keep having trouble using it...
Yu have to run the library upgrader - it is in your applications folder in the utilities folder - double click on it to exceute it - then launch iPhoto after running the library upgrader
LN -
Fresh Install, Now Illustrator won't open any DWG/DXF files???
Hey whats up guys, been having alot of issued with Illustrator (CS2) lately so I did a fresh reinstall.
Everything seemed to be in working order until I tried to open a 2000 DXF file and got the "Unknown format and cannot be opened" dialog.
I was sure that the CAD must be a 2004 or something so I expoted again and got the same issue. Then I looked a bit further and noticed that the File > Open menu doesn't even have an option for DXF/DWG.
What could've caused this feature to get stripped out of a new install? Is there any way to fix this?
RyanWhat's up guys, quick update on the situation.
After some more tinkering around I discovered that Illustrator couldn't even print any documents, as well as discovering some additional errors with the updates and Adobe Bridge.
So somewhere along the line my "Adobe Suite" got all screwed up, I was even starting to get random error messages in Photoshop.
In the end my solution was to uninstall Illustrator & Photoshop, then reinstall them both (PS first.)
That seemed to reinstall a few Shared componenets (like Bridge) which got everything up and running again...glad it worked, but go figure.
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Try a reset on the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. If it still isn't working, then restore the phone.
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CS2 install on a new H,Drive won't perform can you help?
Hi Guys
I have been happily using CS2 on a Power Mac with PPC chip running 10.4 Mac OS, until the hard drive gave in. Therefore new hard drive to kick life into the machine and update to 10.5.8.
Loaded on CS2 no problem. Try launching indesign it bombs, Illustrator opens and then crashes.
Product went through activation no problem and never had any issues with previous hard drive. I am going to upgrade to CS5 but waiting for new machine with Intel chip, but need to get this up and running in the meantime.
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Kindest
JagMight this cover your problem?
http://indesignsecrets.com/acrobat-update-causing-problems-for-mac-indesign-and-illustrato r-users.php
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Bob -
Hello, my brother and I have had Apple products for several moths or years and we have redemed a iTunes card that will not let us buy eny thing in the App Store or the iTunes store. So we could not figure eny thing out how can I make my iTunes account work again??????? I've been through several Apple products using the same account I thought maybe that was an conSern but I really am tired of that money just sitting there!! HELP!!!
for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy -
Hi I'm Jeanette , I'm having with my Facebook app, I deleted it many times and reinstalled many times but still my Facebook app won't work for me, everytime I press fb app it will just go back to fb icon or window on my phone, I have iPhone 4 , hope u can help me
Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
Good luck!
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