My macbook facetime is not connecting?

It is letting me answer their call but after that it will just keep saying Connecting....

Apple has released a document which is reported to address the recent FaceTime issue.
http://support.apple.com/kb/TS5419

Similar Messages

  • I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my computer. How do I get them to match so that I would be able to use my cellphone number?

    I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?

    To reset any OS X program just go to the folder and trash the affected files.
    Open a new Finder Window
    Click "Go" in the above status bar
    Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
    Click Library while still holding the option/alt key and a new window will open with all of your system files
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    Locate a file named <com.apple.FaceTime.bag.plist>
    Locate another file named <com.apple.FaceTime.plist>
    Locate the file <com.apple.iMessage.bag.plist>
    Drag the files to the trash
    Delete the trash
    Close FaceTime and iMessage if not already closed
    Relaunch FaceTime and iMessage from Applications folder
    This should reset the program back to default. You will have to put your information back into the program but it should work.
    Good Luck.

  • FaceTime is not connecting on my iPod 4th generation and iPad mini; however, it is working on my MacBook Pro. What can I do to get it back on my iPod and iPad?

    FaceTime is not connecting on my iPad mini; however, it is working on my MacBook Pro. What can I do to get facetime back on my iPad?

    Right now the best thing to do is be patient. The last six days many people have been reporting problems with FaceTime. The source of the problems remains unknown.

  • My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how to fix this. Thanks!

    My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums for hours, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how I can fix this. Many thanks!

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • MacBook Pro will not connect to the internet

    Suddenly, my MacBook Pro will not connect to the Internet--even when I take the cable from the Time Capsule and plug it into the laptop...
    -Internet is good
    –WiFi is connected
    -both work with my iPad...

    You should show WiFi:
    Do you have it turned on?
    Clinton

  • My MacBook pro will not connect to the Internet through wifi yet all other devices do

    My MacBook pro will not connect to the Internet through wifi. I have several other wifi enabled devices and they are all connected to the Internet just fine... What could/would cause this?

    Disable your AirPort and enable in a second. Or check, maybe you need to type in correct digits in; Settings/Network/Advanced/Configure...

  • MacBook Air will not connect to a specific network

    Hi,
    I recently moved into a new place and the landlord has a wireless connection in place. My Macbook Pro , iPad and iPhone 5s all connect to the network without a problem (it requires a password and we were able to connect just fine). However, my mom's MacBook Air is not connecting at all. It recognizes the network and even establishes a connection to it, however, I only see an exclamation point on the airport icon on the top right once the connection is established and we cannot browse any websites.
    Does anyone have any potential solution to this? I'm not able to drive to the Apple Store right now so I was hoping something could be done on my end prior to going to the genius bar.
    Thanks in advance

    Hi,
    I recently moved into a new place and the landlord has a wireless connection in place. My Macbook Pro , iPad and iPhone 5s all connect to the network without a problem (it requires a password and we were able to connect just fine). However, my mom's MacBook Air is not connecting at all. It recognizes the network and even establishes a connection to it, however, I only see an exclamation point on the airport icon on the top right once the connection is established and we cannot browse any websites.
    Does anyone have any potential solution to this? I'm not able to drive to the Apple Store right now so I was hoping something could be done on my end prior to going to the genius bar.
    Thanks in advance

  • My macbook pro is not connecting with my iPhone, help?

    my macbook pro is not connecting with my iPhone 4S, help? I followed the instructions but somehow the Iphone doesn't connect!

    I am having the same problem.  First on a new ViewSonic, which I sent back thinking it wasn't working.  Now the same problem on my new Powerbook Mac with a new Epson projector.  Apple support hasn't been helpful.

  • My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    My MacBook Pro will not connect to my home wifi but will connect everywhere else. My other Apple devices (I-pad, I-touch, another MacBook Pro) connect to the router without problems. It was working fine but all of a sudden stopped working.Thanks!

    try this.
    get back into your router's settings and start deleting devices that are not connected to your router.
    you can also delete the ones that are connected - they'll connect again.
    on the DHCP side of it, increase the amount of users that can connect/log in to your router.
    see if that sorts it out for you.
    good luck.

  • Both my iMac and macbook pro will not connect to a certain web site?

    Both my macs (21" new iMac & a 2008 macbook pro) will not connect to foxcycling.co.uk. I know the site is live as I can access on my iphone and ipad.
    From what I've read on the forums its a settings issue which probably migrated from the macbook to the iMac when I migrated the data.
    Very frustrating ....
    Any idea's and simple solutions?
    Both systems up to date etc

    OK, OS X does not include Adobe Flash. The website is probably Flash based. Chrome has Flash incorporated into it. If you want to download and install Flash visit Adobe's website and download Flash for your system.

  • IMessage on my macbook air will not connect.

    iMessage on my macbook air will not connect. It says "Could not sign in. Please check your network connection and try again." I have gone through all the support instructions and a lot of these discussion chats. I have sign out of it and my phone and resigned in. I have checked that everything is verified and connected. My ios is up to date on both my computer and phone. It worked fine until about a week ago and suddenly it stopped
    Thank you for your assistance!

    Hi,
    In Hard Drive/Library/Fonts  do you have the AppleGothic.ttf  Font.
    The iMessages account uses this to "register".
    If the computer has been Off then the App effectively "registers" the Apple ID again.
    It cannot do this is the Font is "missing".
    The thread I saw that highlighted this as an  issues said the font could be downloaded from Apple  but not the "how" of that.
    8:08 pm      Wednesday; July 16, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • FaceTime will not connect on osx 10.7.5. Does anyone had a fix please?

    FaceTime will not connect on osx 10.7.5. Does anyone had a fix please?

    Hope info from this article is helpful.
    http://support.apple.com/kb/HT2090
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    If this does not help, contact Apple.
    Best.

  • HT5730 my trackpad and keyboard on my macbook air will not connect.. how can i fix this without having to drive 2 hours to an apple store.

    my trackpad and keyboard on my macbook air will not connect.. how can i fix this without having to drive 2 hours to an apple store

    i also have an external mouse and keyboard hooked up to it.. future shop suggested resetting the macbook. but i cant figure out how to do that.

  • Macbook air will not connect to the wifi network

    I recently had to replace my wireless network router and now my macbook air will not connect to the network. it worked fine with the old wireless router. Now, i get a "unable to join wi-fi network" message. The network ID (SSID) and password (WPA) are the same as before. I try to manually enter the password, but continue to get the previous message.
    Any help in figuring out how to correct this problem is greatly appreciated.
    Also, I have several PCs in the house that have had zero problems connecting to my wireless with the new router. What am I doing wrong?

    Hi,
    Ever since did the last airport utility update this has been happening.
    I believe the airport utility update is solely a software update. Repair permission and repair disk (boot from your installation disk A) may help.
    Other wise, http://osxdaily.com/2009/12/22/mac-wireless-problems-guide-to-troubleshooting-ai rport-wireless-problems-on-your-mac/ may help, too.
    Cheers.

  • MacBook Pro will not connect with Printer

    My MacBook Pro will not connect to my HP Photosmart Printer, both are wireless. Receive a error message

    What version of OS X?  What router?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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