My MacBook freezes & the screen goes black!
My MacBook keeps freezing up and the screen goes black. It happens a lot when the computer "goes to sleep"--it will just go unresponsive. It's weird because even though the screen blacks out, I can still sort of see what is on the screen! The computer is always still running, it doesn't shut off. I have no idea what this means! Can anyone help me??
If this is a new MBP, then make an appointment at an Apple store genius bar and have them fix it for you under the warranty provisions.
Ciao.
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IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
My mbp freezes when i lift the lid up, the screen goes black with the mouse on it,
my macbook pro freezes when i lift the lid up, the screen goes black for about a minute before coming up for me to log on
why is this happeningHello,
Please see What userid & password do I need to install Flash Player?.
Maria -
Mac keeps FREEZING and screen goes BLACK!?!
My computer freezes up and eventually the screen goes black withe the rainbow waiting mouse. So I restart it manually by pressing the button, and turn it back on again. I login, the old programs come back on. I try to click something. The screen freezes andgoes black again with the rainbow waiting mouse.
This happens everytime.
Repeat. Repeat. Repeat.
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-I think it started when I plugged my iPhone 4 in the usb.
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Satellite L405D-11V - Freezes and screen goes black when watching video
Ok, so I have the Toshiba Satellite L405D-11V, I have had a fault, basically, the computer would freeze at any time and the screen would go black, with the fan and lights still going, this could be on start-up, or a few hours into using the laptop, so I decided to ring up Toshiba's tech support and they arranged for my laptop to be collected and sent off for repairs.
I was able to track the repairs online through the tracking service, and was able to see what they were doing to my laptop, it said that they ordered a part, it was in progress and the repairs were finished.
However, I got the laptop back today, I turn it on, everything is fine, I start using the laptop everything is fine, then I decide to watch a video on youtube, and it freezes again, so, I power off holding down the power button, hoping it was just a one off, I turn it back on, and load up the video again, it freezes and the screen goes black again, after working out that when ever I watch a video or play a game, it causes the computer to crash and freeze like before the repairs. So there is still a fault, but im not sure what to do
Its still under warranty, I purchased the laptop from Comet, but I dont really want to send the laptop off for repairs again and to find it will come back with the same fault, is it worth sending it off again, perhaps seeing if comet will replace the laptop as its still under a year of buying the laptop, or is it just gonna be worth saving all the hassle and buying a new laptop? If this fault has happened to anyone else, I could sure use some help, and if someone could shed a little light as to what might be wrong?
ThanksHi buddy,
Did you change something on configuration after you got your notebook back from repair? Did you update a driver or something else?
What operating system you are using on your Satellite L405D?
To be honest its really hard to say why it happens because the technicians test everything to check if your notebook runs properly.
In my opinion you should try updating the display driver. Maybe its causing the issue
If not I would recommend installing Windows from Toshiba recovery disk to restore factory settings. These settings are pretested by Toshiba and should work.
If you still have the problem you must contact the technicians again. I mean you could track the repair online and according your posting everything worked well during repair so in my opinion it shouldnt be a problem to contact the guys exactly.
Explain your problem very detailed. I think everything can be clarified then. :) -
PlayBook lags and then the screen goes black and does not respond
Hello guys,
As the Subject line summarizes, my tablet was working like charm since the date of purchase, back then in April last year. However, on these days it has been performing weird. It has always been fast and smooth, but since last week it has been lagging and not no responsive to the touch.
To tell you gusy fast and clear, it boots up as normal, fast and smooth, apps open and close as usual. Then it starts to lag, and freezes for one second, responds and freezes again but this time will not respond again and finally the screen goes black and stucks there until I make a hard reset and it reboots normally, until it does it again, and again.
Relevant information:
16GB model, 1.5GB free storage available, sideloaded a few android apps today, recorded a few videos
the device manager software on the pc makes no difference, as the PB will anyway freeze and go all black even if it's backing up or something.
HELP?Make sure any important data is backed up preferably by drag and drop to a pc.
When it is working properly, try gently squeezing the playbook between finger and tbumb around the black bezel border. Especially either side of the lower sockets. If it goes black it's probably a bad battery or screen contact.
1.5 GB is not much spare storage, by the way. I would never fill more than 75%. -
HT201177 I get a chime and white screen, but after a few minutes the screen goes black. Help!
I came out to a black computer screen. I can see the mouse arrow but otherwise nothing. I disconnected the computer and tried turning it back on. It starts up like usual but bar going across under the apple freezes and the screen goes black. I can hear the computer running. Help!
That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock -
The video on my iPad 2 is frozen on a tv show, although it will play the tv show until the end. At the end, when I click 'done' the screen goes black so I can't see the other movies that I've downloaded. I've shut down a few times but it reverts to the same thing. How can I re-set the video feature or do what is necessary to get it working again?
Have you tried resetting the iPad:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Just recently my ipod nano 4th generation's battery seems to be messed up? I plug it into the charger and the ipod says it's charged, but when I take it off the charger, the screen goes black. What is going on and how can I fix it? I'm really sad because it happened so suddenly.
Yes. The battery appears to be shot and in need of a replacement. This can either be done by Apple or a third party repair company.
http://www.apple.com/support/ipod/service/prices/
You can Google "iPod battery replacement" for third party service centers.
B-rock -
just bought a new iphone4 and was loading os6 and now it won't turn on. the apple glows like it is starting up, then the screen goes black and then repeats the same process over and over. i have tried to reboot multiple times now
I am assuming the phone was working prior to you installing IOS 6? Did you use itunes to install IOS 6 or just run from the phone?
When I tried to do the Over The Air update to IOS6 on my iPhone 4, it errored out and I had to connect it to iTunes and select "Restore" from the summary screen after iTunes finds the phone is connected. If this works for you, it will go through a couple of reboots that take a few minutes to complete. It should then give you the option to start with a fresh new phone or to use one of your previous backups to load your contacts and other information, provided you have backed up the phone previously.
I hope this helps you my friend! -
I tried replacing the screen with no luck. The same thing happened with the new screen. I replaced the backlight coil and the backlight ic and still have the issue. I don't know what else could be the problem. If the battery is completely dead and I plug it in the "charging battery" symbol shows just fine during the entire time it is charging, but as soon as it starts to boot up the apple logo shows for a split second then the screen goes black. The rest of the phone still boots up just fine. I can use SIRI, press the lock button like I'm about to use my phone and slide my thumb across where the "slide to unlock" would normally be and it will make the unlock noise just no picture display. I am pretty tech savvy when it comes to repairs and all of the connections look fine, replaced backlight coil and ic, replaced LCD/digitizer, tried a restore, tried a DFU restore, multiple hard resets, but I am at a loss as to where to go from here. I had dropped the phone and put a minor crack in the screen but the phone worked just fine for a couple months after before this started to happen. The phone is still under apple warranty but apple won't cover it because Apple is stating that it is "caused by the crack in the screen." But being a repair technician I know that is not the case... Good one apple. So I took it upon myself to try to determine the REAL problem. Anyone with a little more knowledge have any ideas? Any suggestions are appreciated!!
Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.
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While browsing the internet with my iPhone 4S the screen goes black and it looks like it's turning off, but it pops up to the unlock keypad screen. It has plenty battery and I was wondering if it is an issue of using too much of the iPhones RAM or not. I have no other apps open besides Messages. I am getting kind of worried as it started around two weeks ago and it has gotten increasingly frequent.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order until the issue is resolved.
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On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
Firefox comes on, I go to a site rich w/ visual content & then the screen goes black & then white w/ with a bubble from the bottom bar saying recovery from igfx display failure..this used to happen on my Chrome browser (the Chr browser recovered spontaneously But I removed & reset it... still the problem went on & I quit using Chr for2-3 mos. There never was a problem on Opera. Hey! OPERA rule. As foe IE 8. That instrument is completely useless. Even all areon IE appears to be dead...Thanx!
Try disabling hardware acceleration in Firefox.
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration
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