My MacBook is getting stuck on the start up screen (apple icon, progress wheel). What can I do?

I've tried the normal troubleshooting stuff (turn off and restart, remove battery and restart, SMC reboot) but it keeps getting stuck on the initial start-up screen.

Boot from your OS installer disk and use disk utility to repair the disk.

Similar Messages

  • My Macbook Pro is stuck at the start up screen

    Last night I was using Safari and it froze so I restarted it but when it started turning back on it didn't completely restart. It just stayed on the first screen.. I heard the start up chime and then it went to the screen with the apple and the little circle that spins while it's loading and it just stayed there... After about ten minutes of it staying on that screen I hit the power button until it turned off, shut the computer and left it alone for about an hour.. I plugged it into the charger and then turned it back on and I heard the chime again and it went to the same screen it had been on before... It was around 1AM and I accidentally fell asleep waiting for it to turn on so it was plugged in and on the loading screen from about 1AM until I woke up at about 10AM so it was stuck on that screen for 9 straight hours.. It's really freaking me out now. I tried to do it again and then I tried to reset it by turning it off and hitting 'SHIFT+CTRL+OPT' and holding the power button.. Nothing happened but I tried to turn it on again and it stayed on the same screen again... I have no idea what is happening and it's freaking me out now... So does anyone know how to fix this? Or even had it happen to them before?
    If it helps I bought the computer in October of 2009.

    Follow these documents.
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/TS1440
    http://support.apple.com/kb/HT1455
    http://support.apple.com/kb/ht3964
    http://support.apple.com/kb/HT1379
    Try to get into your machine and if you do, the first thing you do is
    backup your files to a external drive. (not TimeMachine) via regular
    drag and drop methods.
    Disconnect this drive. and all others.
    Repair Permissions /Drive from the installer disk
    You can then c boot off the installer disk for your OS version and
    under the Utilities menu is Disk Utility > Repair Disk and
    Repair Permissions.
    Any warnings related to Disk Repair that are not repaired
    is a sign of trouble.
    This one about permissions you can ignore
    http://support.apple.com/kb/TS1448
    Reinstall OS X
    Also you can reinstall just OS X itself while c booted off the
    installer disk, shouldn't effect your programs or files
    (but backup all files just in case)
    Hold off Software updating until your third party software
    has a update to work with the current OS X version.
    OnyX clean and check
    You can download and run ALL the cleaning and maintenance
    aspects of the free OnyX and reboot here:
    http://www.titanium.free.fr/
    Also use OnyX Verify > Preferences (check to show only corrupt)
    plist files, write them down and find them and move them to your
    desktop and reboot, they will be rebuilt. If everything is fine then
    delete the old plists and set your preferences again.
    Most drastic method
    If that don't work, c boot off the installer disk again, this time
    use Disk Utility to Erase >format HFS+ Journaled with Security
    option > Zero All Data (will take some time) This will totally
    wipe the drive of everything and is a last ditch effort.
    When it's done quit, and reinstall OS X.
    You'll have to go through the setup and reinstall your programs
    and files from backup. Secret is use the same user name and
    drive name as the previous time so your iTunes folder will work
    without a hitch.
    If you restore from TimeMachine, it's possible whatever problem
    you had can return, but you can try and if it doesn't work, just
    repeat above without TimeMachine.
    Clone your boot drive
    Later look at free/donationware Carbon Copy Clone your boot
    drive to a external HFS+ Journaled formatted drive (in Disk Utility)
    and keep in a safe place, it hold option bootable, reverse clone
    great if your hard drive bites it, or TimeMachine gets hosed.
    TM isn't bootable.

  • Mac mini gets stuck in the start-up screen! What do I do? Won't boot up.

    Well, I talked my friend into getting a Mac mini, and now it freezes up as the OSX boots up. There appears to be a disc of some sort in the drive, so I can't even put the start-up disc in. What can I do?

    Hold the mouse button down as the machine boots, that should kick the disk out of the CDROm. The next step is to just try to reboot again if the system does not boot after kicking out the CD. If you put the OS disc in and hold down the "c " key that should allow you to boot from the OS disc, then search for the utilities folder and repair the disk.

  • New MacBook Pro gets stuck on blue start up screen

    Hey all. I just got a new MacBook Pro in the past 2 weeks, it had been working fine, but last night I turned it on, it went to the bluish apple screen and did the loading thing, but wouldn't get past it. I let it do this for about 20 mins while I did other things, nothing happened, it wouldnt get to the login screen. All it did is get pretty warm to the touch on the bottom of the computer.
    Any ideas?

    pstumba,
    Welcome to Apple Discussions.
    You can try a SMC reset simultaneously hold down the Left shift, Left Contol and Left Option buttons and Power button for a moment. Then restart the computer.
    If that still doesn't work, shut down the computer and wait a moment then restart while holding down the Option and D keys which will force the computer to start from the internal drive.
    If that still does not work then try inserting the install disc that came with the computer and restart holding down the Option key, then choose the Startup disc when it asks which startup volume to use. You should then see the language choices, choose your language and then from the Utilities Menu choose Disk Utility. In Disk Utility check the S.M.A.R.T. status of the internal drive it should indicate "Verified" if it is OK. If it does not then choose Repair Disk, you may need to run this several times until the drive appears OK. If it still fails then you know your internal drive failed and you have a valid warranty claim. Simply call AppleCare (look in your manual) or make an appointment at the Apple Store you purchased it from to arrange for a repair.
    Regards,
    Roger

  • I restarted my macbook and now is stuck in the start up screen, what can I do?

    I restarted my macbook and now is stuck in the start up screen - grey screen, with apple logo and spinning wheel. It's a late 2008 model. Please help?!!

    Follow these directions:
    http://support.apple.com/kb/ts2570
    Ciao.

  • HT2513 I updated the operating system on my Macbook to Mavericks OSX 10.9 the other day and now my iCal doesn't work. It gets stuck "moving calendars to server account" and never recovers. What can I do?

    I updated the operating system on my Macbook to Mavericks OSX 10.9 the other day and now my iCal doesn't work. It gets stuck "moving calendars to server account" and never recovers. What can I do?

    So I do.
    I quetioned it also in spanish but nobody answered yet.

  • In the boot up process my computer is stuck on the "Starting Windows" screen. What do I do?

    My computer is stuck on the "Starting Windows" screen.  I can't get it to boot up.  What do I do?

    try tapping f8 as it powers up and see if you can get into safe mode. When presented with this problem I usually boot the laptop from a technician's disk and run a preboot environment version of Windows, then do a chkdsk; /r on the primary hard drive. 60-70% of the time that fixes it.  You can also run the chkdsk: /r from safe mode if you can get there.

  • TS2570 My 2010 MacBook pro gets stuck at the apple start up screen

    I think I've tried almost everything possible and my computer gets stuck at the apple start up screen with the loading bar under every time I shut the computer down and restart it. I've tried all the resetting, trying to do the apple hardware test (which never worked), and so many other things that I can't even remember everything that I've tried. Could someone out there possibly help me?

    Yes. I turn it on like I normally would. I hear the chime and everything. It looks like it wants to start up and it acts like its loading. Then it just gets stuck when the loading bar gets to right about the middle.

  • Macbook pro gets stuck on the startup screen...

    This question is a little odd as i am typing it off of my macbook pro right now, but my macbook fell of my bed and then it froze. I then resarted it and it just sat on the start up screen with an ideling circle under the apple logo along with a loading bar at first. I let it sit for about 25 minutes and then realized that it was going to work.  I then tried to restart it in safe mood and that didnt work and i dont have the disk so i cant boot from that but then i tried this...
    Hold command S on start up and then type
    /sbin/mount -uw /
    and then
    chmod 775 /
    and then
    exit
    After that it booted up and now i am using it as previously stated but my only probelm is turned it off to see if it would come back on no problem and it doesnt i had to go through the same commands over again to get it to work.  So any suggestions on how to get it back to normal?
    Thanks

    Try resetting the Pram
    http://support.apple.com/kb/ht1379
    and Smc
    http://support.apple.com/kb/ht3964

  • Macbook is stuck on the start up screen tried everything

    Put it in safe mode (black screen white writing) just stayed on tis screen after the white writing stopped
    Held down command option p and r keys, it retsrted but then just stayed on the start up screen as usual (white screen apple logo)
    Cant get on recovery mode

    Morning Catherine89,
    For more information on this, take a look at this article:
    Intel-Based Apple Portables: Troubleshooting a computer that will not power on
    http://support.apple.com/kb/TS1365
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/HT3964
    Hope this helps,
    Mario

  • Takes a long time to turn on and then gets stuck on the reset password screen, how do I get past this?

    Mac is stuck on the reset password screen.

    If it hasn't got iOS 5+ pre-installed then you will need to connect it to a computer's iTunes in order to activate it.
    Getting started guide : http://support.apple.com/kb/HT4053
    The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

  • I installed Lion but now my Macbook won't go past the start-up screen. Help!

    I installed Mac OS X Lion today and it downloaded and installed fine but when it restarted it went to the white start up screen with the grey apple logo and the wheel kept going around for two hours. I held the power button and my macbook went off so I pushed it again and it went on, again staying at the start up screen for half an hour. I restarted it again and held the option button to boot to recovery. I then repaired the permissions and the disk drive and then reinstalled Mac OS X Lion. This time the installation took around 4 hours to complete and then restarted. It again went to the white start up screen and the grey wheel has now been going around for the last hour! What can I do? I haven't backed up my files and would still like to keep them. Thanks.

    Hey Lyssa
    I don't have a back up but I'm not to worried about that as it's my traveling computer and I only use it for the web and some word processing.
    I don't have the disks with me right now as I'm away from home. I'm not sure what I had updated, I think there was a lot because I hadn't don't it in a long time.
    If I can start it in safe mode what should I do?
    Thanks.
    Bevan

  • My imac is stuck on the start up screen

    Help! My other computer is stuck on the gray start up screen, with a spinning wheel. What should I do? I've already powered down and unplugged, to no avail.

    A little more detailed guide to fixing the gray screen at startup:
    http://macs.about.com/od/usingyourmac/qt/Mac-Stalls-On-Gray-Screen-At-Startup.ht m
    Tom

  • IPod getting stuck at the Language Select screen. HELP PLEASE!

    I couldn't turn my iPod on after charging it, so I reset factory settings. After that the buttons/clickwheel didn't work, and the only way I could turn my iPod on was with the hold switch, and then I would be stuck at the language select screen. When my friend suggested I do a hard reset (even though I didn't think the buttons worked) I did so and realized that I could also turn it on with that method, but I'm still stuck at the language screen.

    I don't know what a "hard reset" is.
    Have you tried a restore?
    See: How to restore the iPod to factory settings.

  • IMac stuck at white start up screen with revolving gray wheel. What to do?

    My iMac is stuck at white start up screen.  I have been having problems
    With iMac since installing snow leopard.  The unplug/replug option
    Doesn't help. Any suggestions?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

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