My macbook is running really slow with most apps crashing
Hello everyone,
so recently my MacBook pro (mid 2012) is running incredibly slow, it's been a couple of weeks now and I don't really know what's going on, since it's always been pretty fast I've never had much issues until now.
Thank you very much!!
Beth
EntreCheck report as below:
EtreCheck version: 2.1.8 (121)
Report generated 26 febbraio 2015 00:56:59 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 783
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 12:14:46
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (209.85 GB free)
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
12 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[failed] com.apple.loginwindow.LFVTracer.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
15 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Applicazione (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
3% Google Chrome
1% ReportCrash
1% hidd
1% node-webkit
Top Processes by Memory: ℹ️
180 MB Google Chrome Helper
133 MB mds_stores
116 MB Google Chrome
59 MB node-webkit Helper
52 MB CalNCService
Virtual Memory Information: ℹ️
534 MB Free RAM
1.25 GB Active RAM
1.01 GB Inactive RAM
772 MB Wired RAM
27.61 GB Page-ins
2.42 GB Page-outs
Diagnostics Information: ℹ️
Feb 26, 2015, 12:56:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-26-005611_[redacted].crash
Feb 26, 2015, 12:38:30 AM /Users/[redacted]/Library/Logs/DiagnosticReports/EtreCheck_2015-02-26-003830_[r edacted].crash
Feb 26, 2015, 12:30:44 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-26-003044_[redacted].crash
Feb 25, 2015, 10:01:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-220133_[redacted].crash
Feb 25, 2015, 07:34:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_20 15-02-25-193404_[redacted].crash
Feb 25, 2015, 07:21:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-192113_[redacted].crash
Feb 25, 2015, 07:20:08 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-25-192008_[redacted].crash
Feb 24, 2015, 11:38:37 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-02-24-233837_[redacted].crash
Feb 24, 2015, 07:21:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-192140_[redacted].crash
Feb 24, 2015, 02:04:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-02-24-140406_[redacted].crash
Feb 24, 2015, 12:58:03 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-24-125803_ [redacted].crash
Feb 24, 2015, 12:26:44 PM Self test - passed
Feb 24, 2015, 01:04:59 AM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-010459_[redacted].crash
Feb 24, 2015, 12:20:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-24-002016_[redacted].crash
Feb 23, 2015, 02:01:43 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-02-23-140143_[redac ted].crash
Feb 23, 2015, 02:00:54 PM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-23-140054_ [redacted].crash
Feb 23, 2015, 01:55:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/node-webkit Helper_2015-02-23-135552_[redacted].crash
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
-
I believe my macbook pro hard drive is bad. I erased the drive and reinstalled the OS and the macbook still runs really slow. I dont know if the hard drive is the issue.
Did you try an SMC reset too? It's easily done and none of those resets to the best of my knowledge hurt anything. When I was fooling with my system, which at one point was a home made Fusion setup, I needed to reset the SMC sometimes to get the drives recognized. Reading the documentation the sudden motion sensor is drive related but that seems to be about it.
Some more specifics may be needed about the drive itself, the model number of your unit, and the OS version you're running.
At present, the problem seems sort of odd to me. FWIW cable problems can be quite intermittent. I used Scannerz to find some of the problems on my original system that I later converted to a new HD and SSD combo. It can find lots of problems if you learn how to use it right (HD problems, logic board system faults, and cable problems) but you need to get a system at least partially up and running to use it, and it doesn't sound to me like your there right now (in other words, don't go out and buy it because at this point I don't know how it could help you)
Another word of advice would be to not go out and start throwing parts at a problem unless you have a good idea what the source of the problem is. If you have a logic board problem, new drives and new cables won't make it go away, you'll just be wasting your money. Logic board problems, cable problems, and drive problems can all have very similar end user symptoms. The article that I linked above named "Hard Drive Problems" has a section on general symptoms of problems and if you read the article it becomes clear there's a lot of overlap associated with different types of problems.
I assume that your unit isn't under warranty. If, by chance it is I wouldn't even fool with it and I'd take it to Apple and let them deal with the problem. You also might want to check with whatever Apple sources you have available to test your system, like an Apple store, and see how much they'll charge (if anything) to evaluate the system.
I certainly hope this helps. -
I need a program where I can remove objects and touch up dead grass, etc.
Reviews say Aperture runs really slow with Lion, any suggestions?
To add on to Corky02 answer:
The recent Aperture release AP 3.3.x is very efficient, both on Lion and Mountain Lion. But you need a decent hardware to support it. The older Macs will have problems with the storage and CPU requirements. For good performance on large raw images plenty of RAM is important, at least 4GB, but 8GB would be much better, and your library should be on a fast disk, preferably on an internal drive. And don't let the system drive get too full.
Many reports about Aperture being slow are due to putting the Aperture library onto slow disks or acessing the original image files over the network, insufficient RAM, or corrupted or ill-designedAperture databases.
Aperture excels at all kinds of image processing that can be considered image developement - raw processing and color/lighting adjustments, but does not do compositing. If you are shooting raw and want professional image developement I'd recommend to do this in Aperture and not in iPhoto - you will have much more control over this in Aperture (after a steep learning curve). You can also repair and retouch the image to correct minor blamishes. For graphics compositing and inpainting you can set up an external editor and send your images from Aperture to this external editor - any of the editors Corky recommended would be o.k. for this.
To see, if you will want the advanced image processing in Aperture or the easy to use, more basic options in iPhoro will be sufficient to you have a look at the Aperture User manual, or the tutorial on the support page: Aperture Support
But Aperture is a professional apllication, not "plug and play". You should only consider it, if you are willing to spend some time on learning to use it properly and are willing to work your way through the manual.
Regards
Léonie -
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
-
My Macbook Pro is running really slow and programs keep crashing
I have a 15" MacBook Pro (Mid 2010 Model) that is doing my head in, as it runs really slow most of the times as soon as I open more than one program (especially if I use Excel or Word of course). I ran the EtreCheck and the result is below, hopefully this will help some of you guide me in the right direction?
Most of my memory (over 200GB) is used up by "OTHER", any idea what that could be and how I could easily free up space?
Thanks a lot
EtreCheck version: 2.1.8 (121)
Report generated 17 April 2015 08:02:01 BST
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 155
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
NVIDIA GeForce GT 330M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:16:25
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (64.39 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
JMicron Samsung S2 Portable 1 TB
EFI (disk2s1) <not mounted> : 210 MB
TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (70.54 GB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.logmein.hamachi (1.0.0 - SDK 10.9) [Click for support]
/Library/Extensions/tap.kext
[not loaded] foo.tap (1.0) [Click for support]
/Library/Extensions/tun.kext
[not loaded] foo.tun (1.0) [Click for support]
/System/Library/Extensions
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f99) [Click for support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) [Click for support]
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) [Click for support]
Startup Items: ℹ️
tap: Path: /System/Library/StartupItems/tap
tun: Path: /System/Library/StartupItems/tun
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logmein.hamachimb.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[failed] com.rim.BBLaunchAgent.plist [Click for support] [Click for details]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.hamachix.tuncfgd.plist [Click for support]
[running] com.logmein.hamachi.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[failed] com.rim.BBDaemon.plist [Click for support] [Click for details]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[running] ws.agile.1PasswordAgent.plist [Click for support]
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Skype Application (/Applications/Skype.app)
Microsoft Database Daemon Application (/Applications/Microsoft Office 2008/Office/Microsoft Database Daemon.app)
Spotify Application Hidden (/Applications/Spotify.app)
BlackBerry Device Manager UNKNOWN Hidden (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.935 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.935 - SDK 10.7 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
1Password
Evernote Web Clipper
WebRank SEO
Audio Plug-ins: ℹ️
EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
CallRecorder: Version: v2.5.14 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Trusteer Endpoint Protection [Click for support]
VLC Streamer [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 254.45 GB
Destinations:
SAMSUNG [Local]
Total size: 999.86 GB
Total number of backups: 36
Oldest backup: 2012-04-09 11:47:32 +0000
Last backup: 2015-02-05 20:06:09 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
11% WindowServer
4% Safari
1% Skype
0% Dropbox
0% rapportd
Top Processes by Memory: ℹ️
241 MB Skype
206 MB Safari
172 MB Spotify
129 MB mds_stores
120 MB Finder
Virtual Memory Information: ℹ️
2.49 GB Free RAM
4.03 GB Active RAM
844 MB Inactive RAM
1.23 GB Wired RAM
2.80 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 07:54:25 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-04-17-075425_[reda cted].crash
Apr 17, 2015, 07:42:57 AM Self test - passed
Apr 16, 2015, 10:33:24 AM /Users/[redacted]/Library/Logs/DiagnosticReports/PDFpen_2015-04-16-103324_[reda cted].crash
Apr 16, 2015, 08:07:28 AM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-04-16-080728_[redact ed].cpu_resource.diag [Click for details]
Apr 14, 2015, 07:13:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-04-14-191357_[redacted].crashLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Macbook pro runs really slow after sleep mode
My MBP ( MacBook Pro (13-inch, medio 2012), 2,5 GHz Intel Core i5, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1024 MB), runs very slow after sleep mode. I notice that when I wake it up, my memory usage is nearly 8 GB. After a restart it is back no a normal level, between 2 and 5 GB depending on how many programs I am running. Any ideas what causes this? My IOS is Yosemite 10.10.2
Kind regardsHi Japib
Thanks for your reply. Here is my report:
Problem description:
macbook pro is really slow after sleep mode
EtreCheck version: 2.1.8 (121)
Report generated 4 februari 2015 20:56:34 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 172
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:36:41
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (292.17 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Hotspot Shield
[not loaded] com.anchorfree.tun (1.0.1) [Click for support]
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4a41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4a15) [Click for support]
/System/Library/Extensions
[loaded] com.hzsystems.terminus.driver (4) [Click for support]
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
[not loaded] com.sony.driver.prs2 (1.0.3d1) [Click for support]
[not loaded] com.wacom.kext.pentablet (5.3.3 - SDK 10.8) [Click for support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist [Click for support]
[failed] com.epson.esua.launcher.plist [Click for support] [Click for details]
[running] com.epson.eventmanager.agent.plist [Click for support]
[running] com.kaspersky.kav.gui.plist [Click for support]
[not loaded] com.sony.ReaderDesktop.RunReaderDesktop.plist [Click for support]
[not loaded] com.trusteer.rapport.rapportd.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.anchorfree.ajaxserver.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
[loaded] com.tunnelbear.mac.tbeard.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Programma (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Documenten Map (/Users/[redacted]/Documents)
uTorrent UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
BambooCore UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 60 Check version
WacomNetscape: Version: 2.1.0-1 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
AdBlock
DuckDuckGo
Save to Pocket
Awesome Screenshot
URL Advisor
Virtual Keyboard
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Squeezebox [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 206.70 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 17
Oldest backup: 2013-11-06 17:55:38 +0000
Last backup: 2014-10-14 11:30:39 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 206.70 GB X 3)
Top Processes by CPU: ℹ️
15% mds
5% WindowServer
0% ocspd
0% fontd
0% kav
Top Processes by Memory: ℹ️
223 MB kav
198 MB Safari
155 MB Mail
137 MB mds_stores
77 MB WindowServer
Virtual Memory Information: ℹ️
3.45 GB Free RAM
3.05 GB Active RAM
1.11 GB Inactive RAM
974 MB Wired RAM
1.64 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 4, 2015, 07:21:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EPSON Software Updater Agent_2015-02-04-192116_[redacted].crash
Feb 4, 2015, 07:18:08 PM Self test - passed
Hope this will shed some light on the problem. -
Mid 2009 MacBook Pro - Running really slow.
Hi,
I'm having problems with my mid 2009 MBP running really slowly. The problem seems to be the mds_stores Process using lots of CPU and memory. I have done the following to try and resolve it:
Uninstalled AV software (Avast)
Created new admin user and logged in with that accounts - it seem to run fine when logged in with that user!
Tried to re-index HD by adding and removing from Privacy section in Spotlight. Not sure if this actually worked
Removed a couple of other apps, e.g. Dropbox.
Updated to latest version of Yosemite (10.10.1)
Any help gratefully received!
See attached etrecheck report:
EtreCheck version: 2.1.2 (105)
Report generated 15 December 2014 15:52:27 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
S240HL spdisplays_1080p
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:24:43
Disk Information: ℹ️
FUJITSU MJA2250BH FFS G1 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (49.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Logitech USB Receiver
Apple Inc. Apple Keyboard
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.citrix.driver.net6im (1.1.6) [Support]
[loaded] com.deterministicnetworks.driver.dne (1.0.14 - SDK 10.6) [Support]
[loaded] com.deterministicnetworks.driver.dniregistry (1.0.4) [Support]
Launch Agents: ℹ️
[running] com.epson.eventmanager.agent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[running] com.citrix.agadminservice.plist [Support]
[running] com.deterministicnetworks.daemon.dniregsvr.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[not loaded] info.lokiware.attachmenttamer.cleanup.plist [Support]
[invalid?] info.lokiware.attachmenttamer.setupagent.plist [Support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Cinch Application (/Applications/Cinch.app)
witchdaemon UNKNOWN (missing value)
WDDriveUtilityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Google Earth Web Plug-in: Version: 6.0 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.3.3 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.9 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AGNetscapePlugin: Version: 1.0 [Support]
CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 [Support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
EPPEX Plugin: Version: 3.0.5.0 [Support]
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 [Support]
DirectorShockwave: Version: 11.5.7r609 [Support]
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
RealPlayer Plugin: Version: Unknown
Safari Extensions: ℹ️
wrc
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 199.28 GB
Destinations:
Time_Machine3 [Network]
Total size: 979.29 GB
Total number of backups: 32
Oldest backup: 2014-06-23 18:06:31 +0000
Last backup: 2014-12-07 17:56:53 +0000
Size of backup disk: Excellent
Backup size 979.29 GB > (Disk size 249.20 GB X 3)
Top Processes by CPU: ℹ️
97% mds_stores
1% sysmond
1% Microsoft Outlook
1% com.apple.WebKit.Networking
1% Activity Monitor
Top Processes by Memory: ℹ️
813 MB mds_stores
331 MB loginwindow
107 MB Safari
107 MB com.apple.WebKit.WebContent
73 MB Microsoft Outlook
Virtual Memory Information: ℹ️
362 MB Free RAM
1.19 GB Active RAM
1.08 GB Inactive RAM
470 MB Wired RAM
1.87 GB Page-ins
18 MB Page-outs
Diagnostics Information: ℹ️
Dec 15, 2014, 03:29:28 PM Self test - passed
Dec 15, 2014, 01:06:41 PM garcon_2014-12-15-130641_[redacted].crashStep 1
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -F '$Time $Message' -k Sender mdworker -o -k Message Rne Norm -k Sender mds | tail | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign ($) to appear.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
If any personal information appears in the output, anonymize before posting, but don’t remove the context.
Step 2
Enter the following command as in Step 1 and post the output:
mdutil -as 2>&- | pbcopy
You can then quit Terminal.
Step 3
Launch the Console application in the same way you launched Terminal. In the Console window, look under the heading DIAGNOSTIC AND USAGE INFORMATION on the left for crash reports related to Spotlight. If you don't see that heading, select
View ▹ Show Log List
from the menu bar. A Spotlight crash report has a name beginning in "mds" or "mdworker" and ending in ".crash". Select the most recent such report, if any, from the System and User subcategories and post the entire contents—the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post any other kind of diagnostic report, such as hang logs—they're very long and not helpful. -
My Macbook is running really slow - help (Etrecheck report included)
I have a Macbook Pro, and it runs insanely slow. Trying to do something simple like surfing the net and listening to Itunes generally results in the spinning wheel coming up after every clicked link. Excel will cause a 45 second spinning wheel when doing something simple like =2+2. I don't use this machine for anything too complicated and I'm just finding it runs extraordinarily slow. Any advice is welcome.
Problem description:
Mac is running slow
EtreCheck version: 2.1.5 (108)
Report generated December 26, 2014 at 7:49:49 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 26 days 0:16:38
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (64.27 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.10 - SDK 10.7) [Support]
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) [Support]
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) [Support]
/Library/Parallels/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_netbridge (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15107.796624) [Support]
[not loaded] com.parallels.kext.prl_vnic (7.0 15107.796624) [Support]
Startup Items: ℹ️
AvgNetShieldLoader: Path: /Library/StartupItems/AvgNetShieldLoader
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.avg.LinkScannerAgent.plist [Support]
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.parallels.desktop.launch.plist [Support]
[loaded] com.parallels.DesktopControlAgent.plist [Support]
[running] com.parallels.vm.prl_pcproxy.plist [Support]
[running] com.rim.BBLaunchAgent.plist [Support]
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist [Support]
[running] com.rim.PeerManager.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.avg.apiServices.plist [Support]
[running] com.avg.avginfosd.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[running] com.parallels.desktop.launchdaemon.plist [Support]
[running] com.rim.BBDaemon.plist [Support]
[not loaded] com.rim.nkehelper.plist [Support]
[running] com.rim.tunmgr.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Support]
Safari Extensions: ℹ️
AVG LinkScanner [Installed]
3rd Party Preference Panes: ℹ️
Citrix ShareFile Sync [Support]
Flash Player [Support]
Java [Support]
LinkScannerSettings [Support]
MacFUSE [Support]
Tuxera NTFS [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% WindowServer
1% HP Device Monitor
0% Google Chrome
0% fontd
0% prl_disp_service
Top Processes by Memory: ℹ️
155 MB Google Chrome
131 MB Google Chrome Helper
120 MB softwareupdated
99 MB mds_stores
94 MB Finder
Virtual Memory Information: ℹ️
843 MB Free RAM
1.68 GB Active RAM
576 MB Inactive RAM
892 MB Wired RAM
35.64 GB Page-ins
1.24 GB Page-outsI was hoping to get some more air-play on this. No one can help?
It is a long holiday weekend for many helpers here so responses will be slower---happens every major holiday. Lots of people traveling and not checking in.
Your first major problem is that you have AVG anti-virus installed. Such pieces of dreck do not offer enough protection to justify the performance problems they cause.
If you no longer use a Blackberry device, uninstall the many support files for it that are eating resources.
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 26 days 0:16:38
Try a restart every once in a while. That clears out a lot of crud that builds up.
The RAM usage results suggests that more RAM might help with your usage patterns. See how the computer behaves after restarting and evicting AGV, then we can judge whether you need more RAM. Your MBP can handle up to 16GB RAM and installation is a 10-15 minute job you can do at home.
Mid-2012 13-inch MacBook Pro non-Retina; 2.5Ghz i5 processor; OS10.9.5; 8GB RAM -
New MacBook Air running really slow?!?!
Hello everyone,
Im new here and I hope I will find some help.
I got A new MacBook Air ( 1.4 GHz Intel Core i5 ) before xmas, on the 20th of Dec 2014... everything was ok, Im not moving it from its table...
Since I got it, I find it really SLOW when browsing the net... my old one was like 5 years old, with an almost dead battery and it was working like it was new.... and my Bf's MacBook Pro is 2 years old and its working more than fine!
Is it me being unlucky with it ??? Is it Yosemite??
Do I have to go to have it checked ?
Thanks in advance.
OanaYou have to take the computer to the Apple store to have it checked out.
Try resetting PRAM, SMC and staring up in SafeMode.
Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/kb/PH18760
Best. -
My MacBook is running REALLY slow... HELP!!!...Please :-)
Im looking for some help with my MacBook... Its running terribly slow... It has already taken me 30mins to get to this point of writing this post. Below is a EtreCheck that I did this morning before going to work... I hope this will help to help me... Thank you.
Problem description:
My MacBook is running slow
EtreCheck version: 2.0.6 (91)
Report generated October 20, 2014 at 6:46:12 AM PDT
Hardware Information: ℹ️
MacBook (13-inch, Mid 2010) (Verified)
MacBook - model: MacBook7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 7:43:6
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (32.34 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.9) Support
[not loaded] com.aliph.driver.jstub (1.1.2) Support
[not loaded] com.lge.driver.LGEMobilSolutionFamily (1.5.4) Support
[not loaded] com.maudio.usb.fasttrack.driver (1.7.2) Support
[not loaded] com.maudio.usb.micro.driver (1.7.2) Support
[not loaded] com.maudio.usb.producer.driver (1.7.2) Support
[not loaded] com.nike.sportwatch (1.0.0) Support
[not loaded] com.novatelwireless.kext.wwan (3.1.11) Support
[not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
[not loaded] com.pantech.driver.PTRayUSBFamily (1.2.8 - SDK 10.5) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.68) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.68) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7 - SDK 10.4) Support
[not loaded] com.vaultmicro.driver.PTUMWDrv (12.4.11 - SDK 10.5) Support
/System/Library/Extensions/LGEMobileSolutionFamily.kext/Contents/PlugIns
[not loaded] com.lge.driver.LGELTEBus (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTEMdmData (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicControl (1.5.4) Support
[not loaded] com.lge.driver.LGELTENicData (1.5.4) Support
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.1.11 - SDK 10.4) Support
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.3G (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.3GData (3.1.11 - SDK 10.4) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.1.11 - SDK 10.4) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
/System/Library/Extensions/PTRayUSBFamily.kext/Contents/PlugIns
[not loaded] com.pantech.driver.PantechBus (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCDFree (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechCm (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmControl (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechMdmData (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.PantechSer (1.2.8 - SDK 10.5) Support
[not loaded] com.pantech.driver.QmiDriver (1.2.8 - SDK 10.5) Support
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.vaultmicro.driver.PTUMWCDFree (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWCSP (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWDIAG (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmControl (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWMdmData (12.4.11 - SDK 10.5) Support
[not loaded] com.vaultmicro.driver.PTUMWUSBMergeNub (12.4.11 - SDK 10.5) Support
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7 - SDK 10.4) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.7 - SDK 10.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
Startup Items: ℹ️
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
M-Audio Micro: Path: /Library/StartupItems/M-Audio Micro
M-Audio Producer USB: Path: /Library/StartupItems/M-Audio Producer USB
M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
PACESupport: Path: /Library/StartupItems/PACESupport
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.sbd.plist
[failed] com.apple.secd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
[loaded] com.paragon.NTFS.auth.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
[running] net.culater.SIMBL.Agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.smithmicro.vzwwirelessd.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Skype UNKNOWN (missing value)
SIMBL Agent Application (/Library/ScriptingAdditions/SIMBL.osax/Contents/Resources/SIMBL Agent.app)
vzwwirelessd UNKNOWN (missing value)
VZAccess Manager UNKNOWN (missing value)
Nike+ Connect Helper ApplicationHidden (/Applications/Nike+ Connect.app/Contents/Resources/Nike+ Connect Helper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.3.2.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 45 Check version
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
RealPlayer Plugin: Version: (null) Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Java Support
M-AudioFastTrack Support
M-Audio Micro Support
M-Audio Producer USB Support
Paragon NTFS for Mac ® OS X Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Destinations:
TIME MACHINE [Local]
Total size: 750.28 GB
Total number of backups: 1
Oldest backup: 2014-10-20 01:43:19 +0000
Last backup: 2014-10-20 01:43:19 +0000
Size of backup disk: Excellent
Backup size 750.28 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
83% hiutil
9% WindowServer
2% sandboxd
2% storedownloadd
0% AppleSpell
Top Processes by Memory: ℹ️
79 MB com.apple.WebKit.WebContent
71 MB kextcache
54 MB WindowServer
47 MB Safari
40 MB sandboxd
Virtual Memory Information: ℹ️
22 MB Free RAM
481 MB Active RAM
474 MB Inactive RAM
351 MB Wired RAM
13.13 GB Page-ins
712 MB Page-outsI see you're running Yosemite 10.10. You're right at the minimum requirements for RAM.
My general rule is to stay away from any new OS until all the bugs are out of it.
Re:
OS X Yosemite
EntreCheck notes the RAM problem as well as a lot of startup items and system launch. -
Macbook Pro running extremely slow with version OS X 10.10.2
Since updating to Yosemite, version OS X 10.10.2 on my 2010 MacbookPro, it has been running extremely slow in all applications. Everything from booting up and shutting down to getting mail open, printing or using Safari takes a long time! Lots of beach balls spinning and other delays. I have 4 GB of memory and 2.66 GHz Intel Core 2 Duo.
When you see the beachball cursor, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook is sluggish. Everything is up to date and it isn't my wifi because the other computers in the house run fine. Does anyone have any ideas to help performance?
Welcome to Apple Support Communities.
You don't mention which applications are running slow, or which MacBook you have.
Did you perform a recent upgrade to OS X Snow Leopard 10.6.8 or perhaps OS X 10.7 Lion?
Do you let your computer run 24x7? Be sure to reboot occasionally. There are also maintenance scripts that run processes like disk cleanup and spotlight indexing overnight when you leave your computer on 24x7. They will not run if you shut your computer down every night, and then must run during the daytime, slowing performance somewhat.
Is your hard disk nearly full? Less than 10% free space is not recommended, because the system slows down as the hard disk 'finds' free space.
Use Disk Utility to verify and/or repair permissions on your hard disk.
If your hard disk is going bad, that will also slow system performance as the drive retries multiple times to retrieve and save data.
Less than 2GB system RAM memory installed? Open Activity Monitor and check System Memory in the bar at the bottom of the screen. If Page outs and Swap used are in the Gigabyte range, it's a good indication that you need to purchase and install more system RAM memory. -
IMac (late 2009) really slow with all apps
I just recently have been having a huge problem with the speed of my iMac. It's a Late 2009 machine.
I am constantly having it freeze, with a spinning rainbow wheel, only to have it catch up with what I was typing, or trying to execute, after a few moments. This even happens when I only have one application running.
Here is my EtreCheck:
EtreCheck version: 1.9.15 (52)
Report generated September 10, 2014 at 10:55:40 AM EDT
Hardware Information: ?
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.66 GHz Intel Core i5 CPU: 4 cores
12 GB RAM
Video Information: ?
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 18:18:20
Disk Information: ?
ST31000528ASQ disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 891.63 GB (135.8 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 107.71 GB (85.55 GB free)
OPTIARC DVD RW AD-5680H
USB Information: ?
Seagate GoFlex Desk 3 TB
S.M.A.R.T. Status: Verified
disk1s1 (disk1s1) <not mounted>: 209.7 MB
Extra Space (disk1s2) /Volumes/Extra Space: 3 TB (154.09 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Seagate FA GoFlex Desk 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted>: 209.7 MB
2 TB Work Drive (disk2s2) /Volumes/2 TB Work Drive: 2 TB (56.68 GB free)
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[loaded] com.oracle.java.Java-Updater.plist Support
[failed] jp.co.canon.UFR2.BG.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.apple.MobileMeSyncClientAgent.plist
[failed] com.apple.SafariBookmarksSyncer.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
[running] ws.agile.1PasswordAgent.plist Support
User Login Items: ?
iTunesHelper
Security Camera
Octoshape
Google Drive
AdobeResourceSynchronizer
Dropbox
Spotify
TomTomHOMERunner
Audiogalaxy Helper
Internet Plug-ins: ?
Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 10.0.0 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions: ?
1Password
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
OctoshapeWeb: Version: 1.0 - SDK 10.8 Support
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Java Support
Perian Support
Tuxera NTFS Support
Time Machine: ?
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 830.40 GB Disk used: 703.92 GB
Destinations:
2 TB Work Drive [Local] (Last used)
Total size: 2 TB
Total number of backups: 11
Oldest backup: 2014-03-06 20:03:01 +0000
Last backup: 2014-09-10 14:44:22 +0000
Size of backup disk: Too small
Backup size 2 TB < (Disk used 703.92 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
14% mds
2% WindowServer
1% Activity Monitor
0% coreaudiod
0% sysmond
Top Processes by Memory: ?
221 MB Finder
184 MB ocspd
172 MB com.apple.IconServicesAgent
172 MB Safari
160 MB softwareupdated
Virtual Memory Information: ?
3.12 GB Free RAM
6.09 GB Active RAM
1.71 GB Inactive RAM
1.07 GB Wired RAM
3.41 GB Page-ins
0 B Page-outsNot too many red flags there.
However, a few of things to try:
Disable Google Drive and test. In general, off-site backup software can slow the computer, and there are numerous reports here that the Google apps are still not playing well with Mavericks.
Disable 1Password and test. It's a long shot but it could be contributing.
The Etrecheck report shows you hard drive passes the SMART test but you may wish to boot into your recovery partition and run Disk Utility from there.
Historically, TomTom's software has not been as Mac-friendly as Garmin's. That is another "disable and test" version you can do.
Disabling doesn't remove the software, just lets you test without that component loading.
You have some user log-in items with which I am not familiar:
User Login Items: ?
iTunesHelper
Security Camera <--------
Octoshape <-------
Google Drive
AdobeResourceSynchronizer
Dropbox
Spotify
TomTomHOMERunner
Audiogalaxy Helper <--------
If these are part of some program you are not using, try running without them, especially if they were installed BEFORE you upgraded to Mavericks -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
My MacBook Pro is running really slow - how can I fix it?
my MacBook Pro is running really slow - how can I fix it?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion/Mountain Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion/Mountain Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
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