My macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?

my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?

How much free disk space do you have and how much memory do you have, running which operating system? Need that information to have any basis to make recommendations.

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Firefox was not running smoothly, so I unistalled it and any every folder that had anything to do with Firefox or Mozilla, then reinstalled the newest version and now it says that it cannot open because "a copy of firefox is already open." What now?

I am running Mac OSX 10.5 and have never had issues with firefox. Then I noticed it starting to run much slower and having issues freezing, yet if I used safari there were no problems. I decided to uninstall firefox and all of the folders that go along with it to get a clean restart with a new download. Everything seemed to download fine, but when I attempt to open firefox it just opens a warning that says "a copy of firefox is already open" and my only option is to close the program. Yes, I have quit ALL applications and even restarted the computer to make sure nothing is running first.
This may be completely unrelated, but another issue nonetheless, shortly before I started having issues with firefox, it no longer would go to the hotmail login page to check my email. I didn't change any settings, but it would not load that webpage even though every other page works fine. I know it is not a problem with the hotmail site because every other computer in my home will go to the site and login, plus I can get into my email by going to MSN and logging in from there.

Make sure that you haven't left a profiles.ini file.
* http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_folder_-_Firefox

I recently got a hand-me-down Macbook (white) 2010 and want to restore to factory settings. The computer did not come with any discs. It is running 10.6.8 and I purchased 10.6.3 recently to upgrade my MacBook Pro. Can I use that to restore the MacBook?

I want to give the hand-me-down to my kids so they will stay off my MacBook Pro I'd like to start fresh with the MacBook, remove all the former owners information, restore it to factory settings, but it did not come with any installation discs, so I don't know what to do. I recently purchased Snow Lepoard for my 2008 MacBook Pro. Can I use that to restore the MacBook? Also, the former owner purchased Microsoft Office (ugh) with the computer but again, no installation discs. How do I keep that when I restore?
Any help would be appreciated.
Thanks!

I purchased a mini to HDMI cable and tried to connect to the TV but the TV is not recognizing the computer. I attempted to set sound and display settings under the "my Preferences" utility with no success. Again, I'm not sure if I need to upgrade my OS software Any Suggestions?

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installation will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to ins

I am running Windows 7 Professional. When I try to install Flashplayer, I get to step 3, and then the installaion will not proceed any further. A blank dialog box appears, with Adobe Flash Player Installer in the upper left corner. I have tried to install on Explorer, Firefox, and Chrome. Nothing works. Please help.
Thanks/ Scott

1. Restart your computer to stop any Adobe process that is running.
2. Click on the following Adobe link. Go to the bottom where it says "Still having problems?". Click on the version of Flash Player for your browser.
Installation problems | Flash Player | Windows

I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue

I have just updated my ipad mini with the new ios software and it has caused may ipads onboard keyboard to run very slowly does anyone no how to fix this issue

*Typing lag iOS 7*
Settings>General>Reset>Reset all settings. This should improve the typing responsiveness
*Note:* Settings, preferences, network settings, etc will be reset. *NO data or media will be lost*
and/or
Settings>iCloud>Documents and Data (turn it OFF)

HT201257 Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar? MacBook Pro with Lion Preinstalled.

I have a MacBook Pro with Lion Preinstalled, so AHT was present on the hard disc and worked when the product was new. One of the first things I did from new was run AHT and it worked fine. But now it doesn't start - instead the machine (eventually) boots into normal OS X.
Holding down "D" no longer starts Apple Hardware Test! Any idea what's happened and how I fix it? Or do I need to go to the Genius Bar?
Software Mac OS X Lion 10.7.3 (11D50b), if it makes any difference.
Any ideas?

Thanks. However, even with an internet connection that doesn't work for me - the machine just (after an extended delay) boots normally. It doesn't download.
Option-D works for an Internet-based AHT. However that only works with an internet connection. It doesn't seem to download it and install it - it needs internet every time.
Any idea how my local copy of AHT disappeared? I haven't repartitioned the drive or knowingly deleted anything. And how do I reinstate it (because if you need AHT your hardware problems may preclude internet access!)?

I just installed Mountain Lion on my MacBook Pro and enabled dictation. It won't let me edit Google Docs with it. Any suggestions?

I just installed Mountain Lion on my MacBook Pro and enabled dictation. It won't let me edit Google Docs with it. Any suggestions?

It would be easier to just fix whatever is making your machine slow.
I wrote a little diagnostic program to help show what might be causing these problems. Download EtreCheck from http://www.etresoft.com/download/EtreCheck.zip, run it, and paste the results here.
Disclaimer: Although EtreCheck is free, there are other links on my site that could give me some form of compensation, financial or otherwise.

What is happening with Firefox; it is getting slower & slower from v5 thru 6 & now v7; it basically will not load webpages on start and is then very slow?

Firefox
Version
7.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:7.0) Gecko/20100101 Firefox/7.0
Since V5 thru v6 and now v7 firefox has been getting slower & slower particularly at logon and is now virtually useless.
IE9 is working Ok.
Problem is occurring on two different computers.
Have doe necessary maintenance clearing cache, etc and on computer running registry mechanic, win Optimiser * and norton computer maintenance regularly
Any suggestions appreciated?
Regards
Bob

Hi lda1979,
Welcome to the forum and thanks for your post.
I am so sorry that your order has been delayed and you are not getting any information on this.
Can you send me in your details using the "Contact The Mods" link found in my profile and I will find out what is happening.
Cheers,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

I have a new Linksys router. When I load the accompanying CD it informs me that it supports OS 10.5.8 or later, OS 10.6.1 or later, and OS 10.7 or later. I am running 10.9.2, which apparently isn't supported by this Router. Any suggestions?

I have a new Linksys router. When I load the accompanying CD it informs me that it supports OS 10.5.8 or later, OS 10.6.1 or later, and OS 10.7 or later. I am running 10.9.2, which apparently isn't supported by this Router. Any suggestions?

No they should be agnostic about what is behind them, but as to support for IP6, or whether any computers or tablets can use AC... and hasn't Apple's own units sometimes stop being supported with new Mac and new versions of OS X? seems so.
I said above, why would anyone install any kind of software to use a router? although Netgear's GEnie is or was installed on my systems that adds a nice way to log in and manage the router, so I have to take that back a notch.
Support for modems and ISPs is a concern, my modem is not certified fully with DOCSIS 3.0 or FIOS.
Look around and you can find routers having trouble with some network services like Airplay, printing and scanning, the software bundled with router.
However, ethernet chips, and the driver, can be a factor. Problems with Intel networking chip and high bandwidth streaming and not being able to handle the load when used by wifi euipment like notebooks and other devices.
I have only seen the LARGE number of complaints on MacBook forums about wifi issues to suspect something is wrong but not sure what. And those are people that depend on wifi I assume, though some could use their Thunderbolt equipped Mac to use ethernet to get around the problems. And I am seeing the same thing with some Windows users and maybe they all have common Intel chips???
MacBook Pro constantly losing wireless connectivity
I use Windows 8.1 primarily. I also don't know enough or as much to know "Why is the sky blue" either.
Just pass along this example:
If you're setting up a new PC for the first time, check if your router is fully compatible with Windows. Because of the new networking features in Windows (8.1), some older network routers aren't fully compatible and can cause problems. For a list of routers that are compatible with Windows 8.1 and Windows RT 8.1, go to the Windows Compatibility Center.
Anyone remember when 10.4.0 had so many issues with LAN that it could not be used, work on fix was going on and wasn't complete until 10.4.2/4.3 (and first time we got a new full 10.4.3 DVD because customers needed a reliable system.

I brought a macbook air 11 inch mid 2013 since i have updated mountain lion it shuts down automatically I have done SMC reset still I have the same issue... any suggestions??/

I brought a macbook air 11 inch mid 2013 since i have updated mountain lion it shuts down automatically I have done SMC reset still I have the same issue... any suggestions??/

the thing is that when i did the clean install they did check with a hardware test first and nothing was wrong, i guess it was a false-positive, is there anything in the kernel report from which i can say it's either hardware or software related

HT1449 Help! This all runs quite smoothly until i get to 'consolidate library'. Then, tracks start copying, then stop followed by a pop up saying 'Copying files failed. The disc could not be read from or written to.' Any suggestions? Thank you!

Help! This all runs quite smoothly until I get to 'consolidate library'. Then, tracks start copying, then stop followed by a pop up saying 'Copying files failed. The disc could not be read from or written to.' Any suggestions? Thank you!

I had similar problems, it was a nightmare and on a 3 month ipod too!. I use a Powerbook G4 at home and a G5 at work - both were returning the same problems. so I sent it off to apple, they quickly sent it back saying there was nothing wrong with and it didn't need to be repaired. I tried it again and the same problems occurred "disc cannot be written to or read from." I could copy 20 songs onto it at the very most. A couple of guys at my work suggested updating it on a PC, then adding tunes via my mac as normal - guess what!? it works a treat!?. How ridiculous is that!? an Apple product works best on a PC. these generations of ipods are obviously designed to work best on Intel based Macs. What is wrong Apple? are you abandoning the G-generation!? still, atleast my ipod works for now - it will prove a problem when I have to update the iPod's software since I don't own a PC or an intel-based Mac.

Hello. My iphone 4, iOS 6.1.3 gone wild....everything is going in slow motion, every app i open is running in frames...i tried reseting the handset, with back-up, without backup(as a new iPhone) and the result is the same. Help ! Apple? Anybody ?

Hello. My iphone 4, iOS 6.1.3 gone wild....everything is going in slow motion, every app i open is running in frames...i tried reseting the handset, with back-up, without backup(as a new iPhone) and the result is the same. My battery percentage is going down down down only by looking at my phone, imess is making me crazy, after i write the name for the recipient the keyboard appears after 2 min...and the list is looooong...everything is gone wild ! Why? What can i do ?

I'm having similar issues just lately. The phone itself is very slow to respond to the touch, just scrolling between home screens is a chore at times. There have been about 2 incidents of random vibration from it. Closing home screen folders takes a couple of attempts. I find that I'm also having delayed keyboard responses when typing messages to my contacts.
Also, sometimes when I press the sleep/wake button it takes about 30 seconds to register it and actually lock or wake up.
Have you experienced the backlight failing to light up? Like if I get a message it flashes up then goes black straight after and when you press the sleep/wake or home button it lights up again but very very dimly and you have to press the sleep/wake button as if locking it and then press it again to bring the screen up properly?
Mine is also on 6.1.3(10B329), model MD245B/A, obviously not Jailbroken, carrier unlocked from Vodafone (but that was months and months ago). Roughly 17gb of storage space left.
This has only started happening in the last 2 weeks. Haven't tried the reset or anything yet though.

HT4623 I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

I am trying to update my iPad 32 with retina display and whenever I do it tells me that I am not connected to the Internet even though I am. I have tried several different wifi spots with the same results. Any suggestions would be helpful. Thanks

Try a reset: hold down the home button along with the power button until you see the Apple, then let go.

TS1717 I have been running Itunes on windows vista and recently loaded Itunes on my Lap top which runs on Windows 7. When I try to play my music the Lap top only play sample music. Any suggestions?

I have a desk top which has Windows Vista. On this computer I have been running Itunes for a long time. My new computer is a Lap top and it runs Windows 7.
I recently loaded Itune on the new computer. I attemted to use Easy Transfer to transfer my Music but was unable to connected the two computers so I transferred my music to a external hard drive and loaded the music on the new computer. I have the folders and files carefully and they appear to match. When I try to run Itunes on the new computer I am unable to access the new music. Itune always goes to the sample music. The only difference I can come up with is Windows Vista and Windows 7. Does anyone have any suggestions?

Hi,
Are you trying to use the Help -> Updates method?
Both those patches need to be manually applied to PSE 9.
Brian

We just downloaded the newest version of Firefox, and since then it refuses to open/find any web connection. Explorer still works fine, so the problem appears to be Firefox. Suggestions?

We get an error message "Problem loading page" whenever we try to open Firefox. This started occurring just after we downloaded the latest version of Firefox.

I don't know whom to thank first-- b noir for telling me about the Lorraine fix or Lorraine for figuring out the fix. THE LORRAINE FIX WORKED FOR ME!!! (I feel a little like I am advertising "Hooked on Phonics" with that last line!)
Thank you doesn't say it strongly enough, but THANK YOU b noir and Lorraine for your help. I was to the boiling point last night and starting to get there tonight. Now I am resting easy and thankful that there is a community of computer users out there who care enough to troubleshoot problems together and work together to figure out a solution--and then to take the time to post and share information.
I would STRONGLY suggest that anyone who is having the iTunes issues where iTunes just plain won't open at all after downloading the newest version and has a pc with Norton Internet Security 2005 try the "Lorraine Method."
I am so happy I think I might sing. Or not--I will let my songs on iTunes do the singing for me now that I can again!!!!!!!
And to those still looking for answers--be patient--I now know how incredibly frustrating this can be and I hope that you all find your solutions very very soon!!
--Alexis

My macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?

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