My Macbook is running very slowly...
It runs very slowly sometimes, even when I quit programs to reduce workload etc. Any ideas about how to tell what's going on?
If you open Activity and select the System Memory tab and look at the Page ins/outs data. If your page outs go over 20% or so of your page ins then you simply need a RAM upgrade.
Just FYI, a page out occurs when data on RAM is "paged" out to virtual memory which resided on your hard disk. many page outs results in a far from optimal system performance and can be remedied by upgrading your RAM. The higher the page out percentage the more RAM it is suggested that you buy. In the best case your page out count should be zero. This means that you do not need to temporarily more data out to virtual memory signifying you have enough RAM.
Similar Messages
-
HT6114 My Macbook is running very slowly after installating mavericks. Could anyone help?
My Macbook is running very slowly after installating mavericks. Could anyone help?
OS X Mavericks: If your Mac runs slowly?
Spotlight indexing make computer run slowly after a fresh installation of OS X.
http://support.apple.com/kb/PH13895
Startup in Safe Mode
http://support.apple.com/kb/PH14204
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Increase disk space.
http://support.apple.com/kb/PH13806
Run EtreCheck and remove MacKeeper, CleanMyMac Norton Security, other third party aps,etc
if you have installed those applications.
https://discussions.apple.com/docs/DOC-6173 -
My MacBook is running very slowly since upgrading to Yosemite
My MacBook is running very slowly since upgrading to Yosemite I have lots of room on my hard disc. All applications are working but very slowly. Help!
When the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?, my macbook is running very slowly with the internet. It starts off ok and then slows down - any suggestions?
How much free disk space do you have and how much memory do you have, running which operating system? Need that information to have any basis to make recommendations.
-
Macbook Pro Running Very Slowly
Lately, my Macbook Pro has been running very slowly. The rainbow wheel keeps popping up and it takes a very long time to open windows or quit applications. Also, the computer gets really slowly even if only a few applications are open (e.g. Microsoft Word and iTunes). This problem has started recently, a few months after installing OSX 10.9.5. I don't know if this is the problem, if the hard drive needs to be cleared, some programs are taking up too much RAM, or if the computer is just getting old. Any help would be appreciated, and I have included the EtreCheck below as well.
EtreCheck version: 2.1.8 (121)
Report generated February 20, 2015 at 11:56:30 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 1000
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 7 days 23:24:10
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (165.99 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.usboverdrive.driver.hid (3.0.1) [Click for support]
[not loaded] com.veltrop.taylor.driver.virtualhid (1.1) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
/System/Library/Extensions/USBOverdrive.kext/Contents/PlugIns
[not loaded] com.usboverdrive.driver.hid.safe (3.0.1) [Click for support]
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[failed] com.apple.AOSNotificationOSX.plist [Click for details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.barebones.textwrangler.plist [Click for support]
[loaded] com.github.GitHub.GHInstallCLI.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.adobe.ARM.[...].plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.bitcasa.BitcasaUI.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.LogRotator.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.Service.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist [Click for support]
[loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
uHD-Agent Application (/Applications/BlueStacks.app/Contents/Runtime/uHD-Agent.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
MotoCastUpdater Application Hidden (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
USBOverdriveHelper UNKNOWN (missing value)
Google Drive Application (/Applications/Google Drive.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
BitTorrent UNKNOWN (missing value)
MotoCast Application Hidden (/Applications/MotoCast.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 20 Check version
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin1: Version: Java 8 Update 20 [Click for support]
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 [Click for support]
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
MagicPrefs [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
19% Google Chrome
7% WindowServer
2% hidd
1% NETGEARGenieDaemon
0% Google Drive
Top Processes by Memory: ℹ️
180 MB Google Chrome
82 MB Finder
35 MB Google Chrome Helper
34 MB ocspd
34 MB mds_stores
Virtual Memory Information: ℹ️
28 MB Free RAM
906 MB Active RAM
890 MB Inactive RAM
1.17 GB Wired RAM
39.99 GB Page-ins
423 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running very slowly, with lots of pinwheeling, especially in Safari
Here's the Etrecheck report:
Problem description:
Mac is running very slowly…especially Safari…lots of pinwheel time.
EtreCheck version: 2.1.8 (121)
Report generated March 17, 2015 5:16:05 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 299
Video Information: ℹ️
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.8.5 (12F45) - Time since boot: 22:59:8
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (438.20 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
[loaded] com.kaspersky.kext.mark.1.0.5 (1.0.5) [Click for support]
/System/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.4d41) [Click for support]
[loaded] com.kaspersky.nke (1.6.4d15) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist [Click for details]
[failed] com.apple.coreservices.appleid.authentication.plist [Click for details]
[failed] com.apple.pbs.plist [Click for details]
[failed] com.apple.printtool.agent.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist [Click for details]
Launch Agents: ℹ️
[running] com.kaspersky.kav.gui.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.1
CitrixICAClientPlugIn: Version: 11.1.0 [Click for support]
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.13 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
Safari Extensions: ℹ️
AdBlock
Virtual Keyboard
URL Advisor
3rd Party Preference Panes: ℹ️
BrowserPlus [Click for support]
Citrix online plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 61.05 GB
Destinations:
Macintosh HD [Local]
Total size: 500.11 GB
Total number of backups: 9
Oldest backup: 2013-09-10 23:44:06 +0000
Last backup: 2015-03-16 15:01:07 +0000
Size of backup disk: Adequate
Backup size 500.11 GB > (Disk used 61.05 GB X 3)
Top Processes by CPU: ℹ️
2% kav
1% WindowServer
0% Safari
0% WebProcess
0% kav_agent
Top Processes by Memory: ℹ️
1.10 GB Safari
558 MB WebProcess
129 MB kav
86 MB Mail
30 MB WindowServer
Virtual Memory Information: ℹ️
450 MB Free RAM
1.38 GB Active RAM
1.31 GB Inactive RAM
1.15 GB Wired RAM
4.22 GB Page-ins
4.50 GB Page-outs
Diagnostics Information: ℹ️
Mar 16, 2015, 06:13:31 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro running very slowly - please see EtreCheck report
My MacBook Pro (mid 2012 model) has become very slow and unresponsive recently. Pretty much any click or command I make there is a delay, and often the coloured spinning wheel appears for a few seconds until it executes the command. Very frustrating. I know this is a popular question, but I've pasted my EtreCheck report below, s others have done. Any tips on what I should do would be greatly appreciated! Thanks!
Problem description:
macbook pro runs very slow
EtreCheck version: 2.0.6 (91)
Report generated 20 October 2014 12:20:09 pm GMT-7
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.6 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2 days 20:29:26
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (283.85 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 749.30 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.tomtom.driver.UsbEthernetGadget (1.0.0d1) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.gamed.plist
[failed] com.apple.rcd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[running] com.localphone.postlogon.VoIP.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.localphone.daemon.VoIP.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Dropbox ApplicationHidden (/Applications/Dropbox.app)
FastTasks 2 Application (/Applications/FastTasks 2.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Safari Extensions: ℹ️
Aimersoft
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
Lil Birddoggy [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
26% (Google Chrome He)
5% Microsoft Outlook
5% AdobeReader
2% WindowServer
1% Google Chrome
Top Processes by Memory: ℹ️
146 MB Finder
86 MB Google Chrome
86 MB WindowServer
77 MB AdobeReader
77 MB Microsoft Outlook
Virtual Memory Information: ℹ️
26 MB Free RAM
2.19 GB Active RAM
2.17 GB Inactive RAM
1.22 GB Wired RAM
32.86 GB Page-ins
1.27 GB Page-outsHi Birddoggy,
If you are having performance issues such as slowness on your MacBook Pro, the following article may be of use to you in tracking down the cause -
Runaway applications can shorten battery runtime, affect performance, and increase heat and fan activity
Thanks for using Apple Support Communities.
Best,
Brett L -
MacBook Pro running very slowly. Please help.
Since I upgraded to OSX 10.8.2, my computer has been running very slowly--painfully slow in some instances. I have 4GB memory, 2.4/2.2 Ghz Intel processor, 500 GB harddrive (184.64 GB free). I purchased Snow Leopard as a downloadable upgrade from the app store, so I do not have any disks. Any suggestions? Thanks! (Please be very specific as I can follow instructions, but am not a tech wiz.)
Louise Banta wrote:
I purchased Snow Leopard as a downloadable upgrade from the app store
You mean to say you upgraded from 10.6 Snow Leopard to 10.8 Mountain Lion via the AppStore.
10.6 isn't available from Apple as a downloadable option, only via disks.
so I do not have any disks.
10.8 has a bootable partition on the boot drive that acts like a boot disk.
Please be very specific as I can follow instructions, but am not a tech wiz.
Well you can try reading these links first, then decide if you want to handle it or allow a local professional to speed up your system. (Apple won't)
Some Mac's shouldn't even be upgraded to 10.7 or 10.8, despite what Apple says as it slows them down too much (and drives a premature hardware upgrade )
Why is my computer slow?
..Step by Step to fix your Mac
Most commonly used backup methods -
I got macbook pro about a year and a half ago and up until now it has been running fine.
However, in the last few days, it has been started to run tediously slowly!
It wont allow me to open applications and i have to force quit out of any applications I finally manage to have because they freeze or stop responding.
On Google Chrome, pages become unresponsive every few minutes.
Even writing this post took more than 20 minutes as the laptop kept freezing and the webpage became unresponsive.
It also randomly shuts off and when it restarts, a message comes up saying my Macbook was restarted because of an error.
I haven't downloaded or updated anything that I know of recently that would have caused this.
Ive been reading through some of the fourms on this and I thought it'd be helpfull to post some of the information you may need to help me solve this problem!
Id be very gratefull if any of you could help! Thanks!
In the Activity Monitor, my CPU is currently:
System: 3.40%
User: 4.20%
Idle: 92.40%
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:22:39
Disk Information:
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 749.3 GB (357.93 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 44 - Corrupt!
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.adobe.SwitchBoard.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] org.eyebeam.SelfControl.plist 3rd-Party support link
Launch Agents:
[System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[System] com.adobe.AdobeCreativeCloud.plist 3rd-Party support link
[System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
iTunesHelper
Dropbox
Android File Transfer Agent
Internet Plug-ins:
OVSHelper: Version: 1.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 Cannot contact Adobe
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
AdBlock: Version: 2.5.45
AdBlock: Version: 2.6.18
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Growl 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
12% WindowServer
4% mds
3% opendirectoryd
3% Google Chrome
2% coreaudiod
Top Processes by Memory:
205 MB com.apple.IconServicesAgent
147 MB Finder
131 MB Google Chrome
123 MB VLC
106 MB softwareupdated
Virtual Memory Information:
516 MB Free RAM
1.43 GB Active RAM
1.40 GB Inactive RAM
676 MB Wired RAM
1.83 GB Page-ins
0 B Page-outsPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
MacBook Pro running very slowly after upgrade, spinning wheel..
I have upgraded to Yosemite. I am now getting a colour spinning wheel all the time and none of the programs are working correctly. I have bought an external hard drive and have moved a lot of photos over. I am still having problems. Please could someone look at this and help!! x
Problem description:
macbook pro really slow. colour wheel spinning all the time.
EtreCheck version: 2.1.8 (121)
Report generated 9 February 2015 11:13:12 GMT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,3
1 2.66 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 486
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:4:50
Disk Information: ℹ️
FUJITSU MJA2320BH FFS G1 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Kate's Little Pooter (disk0s2) / : 319.21 GB (125.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Western Digital My Book 1144 2 TB
EFI (disk1s1) <not mounted> : 210 MB
My Book Studio (disk1s2) /Volumes/My Book Studio : 2.00 TB (1.92 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Users/[redacted]/Downloads/Transmit.app
[not loaded] com.panic.TransmitDisk.transmitdiskfs (3.0.0 - SDK 10.5) [Click for support]
Launch Agents: ℹ️
[loaded] com.epson.ews.launcher.plist [Click for support]
[failed] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.versioncueCS3.plist [Click for support]
[unknown] com.gettotallyrad.RadLabDownloader.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.nchsoftware.expressinvoice.agent.plist [Click for support]
User Login Items: ℹ️
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
Internet Plug-ins: ℹ️
iPhotoPhotocast: Version: 7.0
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 8.0.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS3 [Click for support]
Flash Player [Click for support]
Rapport [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Kate's Little Pooter: Disk size: 319.21 GB Disk used: 193.57 GB
Destinations:
My Book Studio [Local]
Total size: 2.00 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 319.21 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% fontd
0% com.apple.photostream-agent
0% discoveryd
Top Processes by Memory: ℹ️
103 MB mds_stores
94 MB Mail
76 MB com.apple.photostream-agent.ImageConversionService
69 MB ocspd
64 MB Safari
Virtual Memory Information: ℹ️
1.45 GB Free RAM
1.55 GB Active RAM
486 MB Inactive RAM
539 MB Wired RAM
1.19 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 9, 2015, 11:08:17 AM /Users/[redacted]/Library/Logs/DiagnosticReports/rapportd_2015-02-09-110817_[re dacted].crash
Feb 9, 2015, 11:05:53 AM Self test - passed
Feb 8, 2015, 11:35:50 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-233550_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 10:58:00 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-225800_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 08:37:25 PM /Library/Logs/DiagnosticReports/com.apple.iLifeSlideshow.MEXPC32ExporterHelper_ 2015-02-08-203725_[redacted].cpu_resource.diag [Click for details]
Feb 8, 2015, 07:39:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-02-08-193931_[reda cted].crash
Feb 7, 2015, 10:09:49 PM /Library/Logs/DiagnosticReports/iPhoto_2015-02-07-220949_[redacted].cpu_resourc e.diag [Click for details]
Feb 7, 2015, 07:59:45 PM /Library/Logs/DiagnosticReports/Adobe Photoshop CS3_2015-02-07-195945_[redacted].cpu_resource.diag [Click for details]
Feb 7, 2015, 12:15:09 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-07-001509_ [redacted].crashWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook pro running very slowly when the energy cable is unplugged?
Hey Guys.
My laptop has this exact same problem. I got it in March 2012, and it was working perfectly fine both on power and on the battery.
I'm trying to apply this solution, but I'm stuck on step 3, because my Extensions folder is empty. There are no files at all in there. My Pathway was Macintosh HD/Library/Extensions/ please advice if this is the right folder.
Thanks in advance.
Oh and I ran a hardware test and it said everything was fine.
<Re-Titled By Host>I don't know anything about this problem, but from your post you're not in the same place as the thread you were looking at. It's System/Library/Extensions
-
MacBook is running very slowly and keeps shutting down
My computer is painfully slow and keeps telling me that my Finder has paused. It often does this when I have multiple web pages open or when I'm using more than one application. I only use Office, Preview and Firefox or Safari - depending on which is faster that day so it's limited what I can do. It also regularly brings down a dark screen over the top of whatever I'm doing telling me to shut off my computer. There is no obvious pattern to it but sometimes it happens repeatedly so I can't use my Mac at all. I thought it might be a memory issue, but that is listed as OK. I read elsewhere that it could be that I need to update my software so I did this and deleted the cookies but there is no difference. Can anyone suggest what I can do to stop this happening?
Battery Health: Replace Now
Do what it says.
Several well-known troublemakers exist with that Mac but it is premature to do anything else until you fix its hardware.
Back up your Mac, if you have not already done so. To learn how to do that read Mac Basics: Time Machine backs up your Mac.
Then, fix your hardware. -
I have a MacBook late 2008 with OS X Lion 10.7.5 that is running very slowly for the last month
My MacBook is running very slowly. It takes an extremely long time to load an application, to respond to a command, and to quit an application. This has developed over the last month or so. Should I take to Apple Store? A friend suggested that I may need more RAM.
If you have 2GB of memory, that is the minimum required for OS X 10.7 Lion, however, many have found it needs 4GB+ to run reasonably well. Click on the apple on the left of the menu bar, then about this mac, to see how much memory you have.
To confirm if more memory will help, from Launchpad and utilities, load the Activity Monitor. Look at the system memory tab, specifically at page ins and page outs. If page outs is 10%-15% or more of page-ins, you can use more memory for what you run. When the system is low on memory OS X will write the contents of memory to the hard drive to make room for something else to run. Too much of this can impact performance. If you need more memory OWC and Crucial are both quality sources.
Also check your free hard drive space. Generally, you want 10% or more of the capacity to be free for systems usage. If free space gets too low, system performance will also be impacted. -
My MacBook Pro is running very slowly! Please help!
Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
Problem description:
My MacBook Pro is running very slowly!
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 3:15:41 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 255
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
Destinations:
Michael's HD [Local]
Total size: 319.73 GB
Total number of backups: 12
Oldest backup: 2012-02-08 22:52:31 +0000
Last backup: 2015-02-24 08:22:40 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 224.13 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
2% DashboardClient
0% AppleSpell
0% Dropbox
0% fontd
Top Processes by Memory: ℹ️
507 MB firefox
86 MB Finder
64 MB Preview
64 MB WindowServer
56 MB Mail
Virtual Memory Information: ℹ️
441 MB Free RAM
1.36 GB Active RAM
809 MB Inactive RAM
713 MB Wired RAM
14.96 GB Page-ins
119 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 11:05:38 AM Self test - passed
Mar 10, 2015, 10:27:48 AM /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
Thanks in advance! MikePlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
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