My Macbook keyboard and trackpad become unresponsive for periods of time when I shut my mac off or when I close the lid.
Sometimes it starts working again when I turn it back on and sometimes it doesn't. It's not the keyboard. I installed a new one and still have the same issues. I am not sure what to do to fix this problem. Has anyone experience this before? Any help would be much appreciated.
OK. That makes much more sense.
I would like you to create a new admin user with Users & Groups for testing purposes. Turn off auto-login if you have it enabled. Restart the computer and log into the new account. Test if the problem still exists or has ceased. If it has ceased then the issue is most likely something in your user account. You can start by using software like CockTail, Onyx, or Mountain Lion Cache Cleaner (look for them at www.macupdate.com) to clean up system, user, and font caches, check for old log files, etc. Do this all in your usual account, btw.
See how that helps your situation. If it's not in your user account, then it's a system issue. You can then try reinstalling to see if that helps:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Similar Messages
-
Built-in Keyboard and trackpad become unresponsive randomly
I've been researching a lot on this but no case seems to apply to mine.
Out of nowhere, about once a day, the built-in keyboard and trackpad of my 2010 MacBook Air will stop working. The only thing that works is the power button, which brings up the power dialog in which I can't do anything. I can also do a hard shutdown.
However, if I connect an external mouse and keyboard, they work. With just a restart through them or a hard shutdown, the built-in keyboard and trackpad start working perfectly. This makes me think it's a software issue, and thinking about it, this didn't happen before 10.8.4.
I ended up resetting the PRAM, the SMC, and finally erasing my disk and reinstalling OSX. After that, I have ONLY installed Google Chrome, nothing else, and it's still happening.
I don't live in the U.S, so taking it to Apple is impossible plus the issue is not easily reproduced, not to mention the computer is almost 3 years old.
Any ideas? Thanks!The next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Keyboard and trackpad temporarily unresponsive after mac is woken from sleep or battery runs out
I am having problems after my battery runs out completely or when I open my macbook a day later with the battery charged. If my battery runs out, after I plug it in and turn it on, the first thing that appears is the login page and there is a dark grey background instead of my normal blurred background, and the user picture is shifted to the right. After I enter my password a small white bar at the bottom loads and my normal login page loads, but this time my keyboard and trackpad are unresponsive. I have to wait for the display to go to sleep, close my macbook and then open it for my keyboard and trackpad to work. Sometimes I have to repeat this process more than once. The same thing happens when I wake up my computer with full battery after a nights sleep, and instead of being able to wake it up just by opening the lid I have to turn it on with the power button. Please help I know this isn't normal behavior. I have already reset the SMC and PRAM with no success and this problem was there before and after I upgraded from Mavericks to Yosemite.
ThanksI'm having same issue with my PB as Scott. Much appriciated if someone could help.
15" PB G4 (Dec. 2005) Mac OS X (10.4.5) -
Keyboard and trackpad became unresponsive occasionally when USB connected
I am using a MacBook Air and OS 10.6.
My keyboard and trackpad became unresponsive sometimes when i plugged in the USB.
The first time happened when i plugged in my phone and later now with my harddisk.
It did not occur every time i plugged in the items, but occasionally.
Even i removed the plug-in, the keyboard and trackpad still remain dead.
I cannot turn the power off nor remove the battery.
Luckily when i connected an external mouse, i can still activate the cursor and restart the MBA.
Any one has similar happenings and can help to solve?
Thanks~Same thing here with a PowerBook Pro 13"
-
A rundown of what I've tried:
Adjusting energy settings to try to prevent sleep
Pluging the USB keyboard and wacom tablet directly into the laptop (as opposed to a usb hub)
My laptop's power cable is connected
My display (a Vizio TV) is recognized in the System Preferences panel
I'd been using this TV for about a year with my older Macbook Pro (OS 10.5.8), though using a different wireless keyboard and mouse
***Update: The issue seems to lie with the keyboard and wacom tablet. I am trying to use a wireless Case Logic keyboard (with dongal) and wired wacom tablet to wake the Macbook Pro in clamshell mode. To experiment, I tried using my Logitech wireless keyboard & mouse set (also dongal) that I had been using before and it wakes the computer without any problems! However, I really need to be able to use my wacom tablet. If I switch to the tablet after waking the computer using the Logitech keyboard & mouse it works, but once the computer sleeps it won't work anymore. I could keep switching back and forth I suppose, but it's sort of a pain. There has to be an easier way! Any ideas why the wired wacom tablet is unable to wake the computer in clamshell mode?
Thanks!So your keyboard or mouse won't wake the Mac when you close the lid correct? Try resetting the SMC and pram
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
How do i run an external monitor with my macbook and change settings so that when i close the lid the signal to the monitor is not lost and i can continue using the mac with a mouse and a wireless keyboard?
No, nothing will prevent the computer from going to sleep when you close its display except third-party hacks that are designed to do exactly that. I strongly advise against using any of those, as they may interfere with successful entry into clamshell mode (and they carry other downside risks as well). Just wait until the computer is asleep (with its sleep light pulsing), then press any key on the keyboard. It sounds as though your setup is working as it's designed to do.
-
Why does itunes and other media continue to play when i close the lid on my macbook pro 2011???
Hey, I am new to mac and still getting used to it (making the transition from windows), its amazing! Anyhow, I cannot figure out why my itunes and other media like youtube or a film on vlc player continues to play once the lid has been closed. I thought that when i close the lid the macbook should then sleep. It does everytime when there is nothing playing. The little white light on the bottom right hand corner of the book is on but music continues to play.
The sleep option always works. If I press the power button and choose the option sleep it does so etcc.
Is this normal and am I just being stupid or is there a problem??
I bought the laptop from ebay, its a macbook pro late 2011 17inch. I dont have apple support and might have to make a trip into London to the mac store however I was hoping someone can help me...
Processor 2.4 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.5 (11G63)
Thanks if you can it is muc appreciated....!!hey, thanks for the reply. I don't know to be perfectly honest. When I close the lid without any music playing it sleeps fine. How could I check?
So basically I pressed the power button and pressed sleep. The laptop turned off and the little white light turned on no problem. I did the same thing with closing the lid and it went to sleep no problem. (Can you confirm that when the little white light is on it means the laptop is sleeping)??.
I then had itunes playing and pressed the power button and when i pressed sleep the music paused then 6 seconds later it went to sleep. I then had itunes playing and closed the lid and the music kept on playing even though the white light was on.
What do you think jessejarvi? -
Every day, my keyboard and track pad don't work, so I have to shut my computer off and start it back up. It does this multiple times a day. What can I do to make it stop doing this?
Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Can somebody help me? When i first turned on my MacBook, it never booted up and ultimately the screen went blank. The battery is fully charged and now when I depress the start-up button, nothing happens. Its worth noting that when I close the lid, the sleep light turns on. Thank you in advance for your help. PMB
hi,
try inserting the cd install to boot on diagnostic
Press D during startup
take an apointment with applestore
regards -
When I close the lid on my retina MacBook Pro with Thunderbolt and it goes to sleep, I cannot wake it without shutting it down and restarting it. Called Apple tech and they did not have a solution. Any ideas?
Try these places:
MacBook Pro
https://discussions.apple.com/community/notebooks/macbook_pro
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro
Mac OS X Help
Isolating Issues in Mac OS
http://support.apple.com/kb/TS1388
https://www.apple.com/support/osx/
https://www.apple.com/support/quickassist/
http://www.apple.com/support/mac101/help/
http://www.apple.com/support/mac101/tour/
Get Help with your Product
http://docs.info.apple.com/article.html?artnum=304725
TimeMachine 101
https://support.apple.com/kb/HT1427
Mac OS X & Mountain Lion Community
https://discussions.apple.com/community/mac_os
https://discussions.apple.com/community/mac_os/os_x_mountain_lion?view=discussio ns
Recovery Mode
http://support.apple.com/kb/HT4718 -
Normaly it goes to sleep, when I close the Lid, but suddently this function stopped. That means that Mac'en still is running and become warm, during transport.
(Macbook Air 13 ", medio 2011, 1,7 core i5, 4 MB ram, 256 GB, iMac 22", Timecapsule 1 TB, Airport Express, 2 Iphone 4, 1 iPhone 3s, iPad2)Test after each of the following steps that you haven’t already tried:
Step 1
▹ System Preferences ▹ Print & Scan ▹ Open Print Queue...
Check all printers for unfinished jobs. Deal with any you find.
Step 2
▹ System Preferences ▹ Energy Saver ▹ Power Adapter ▹ Wake for network access: uncheck. You may need to unlock the preference pane by clicking the lock icon in the lower left corner and entering your administrator password.
Step 3
▹ System Preferences ▹ Energy Saver ▹ Schedule… ▹ Start up or wake: uncheck
Step 4
Disconnect all wired peripherals except keyboard, mouse or trackball, and monitor, if applicable.
Step 5
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select All Processes from the menu in the toolbar of the Activity Monitor window, if not already selected. Enter “powerd” (without the quotes) in the "Filter" text field. Select the powerd process and click the Quit Process button in the toobar (stop-sign icon.) In the sheet that opens, click Force Quit. You’ll be prompted for your administrator password. The process will be relaunched immediately.
Step 6
Boot in safe mode and log in. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Safe mode is much slower to boot and run than normal. Don’t launch any applications at first. If sleep still doesn’t work properly, back up all data and reinstall the Mac OS. After that, if you still have the issue, make a “Genius” appointment at an Apple Store to have the machine tested.
If sleep now works as expected, go on to the next step.
Step 7
Still in safe mode, launch the usual set of applications that are running when you have the problem, including your login items, one at a time, testing after each one. Some applications may not work; skip them. You might be able to identify the cause of the problem this way.
Step 8
If sleep is still working after you’ve launched all the usual applications, reboot as usual (not in safe mode) and test again. If sleep still works, you’re done, at least for the moment.
If you still have the sleep issue after booting out of safe mode, post again. -
When I close the lid to my Macbook Pro, it won't stay awake.
I am trying to hook up a SAMSUNG SyncMaster B2330 monitor to my MacBook Pro so that I can close the lid and work with my wireless mouse and keyboard instead of the laptop screen. I have limited desk space and I dont have room to have two monitors open.
When I close the lid and wiggle the mouse, my computer wakes up for a second, but then quickly goes back to sleep. I am not currently plugged into power, but I am running on battery.
BeckyConnect the power cord and hit the space bar on the keyboard.
Apple Portables: How to use your computer in closed clamshell (display closed) mode with an external display -
My macbook pro won't go to sleep when I close the lid
I've been having this problem for a couple of years now, and it's getting pretty annoying.
I got this MacBook Pro in April of 2011. Otherwise, it works great. It goes to sleep when I go up to the apple menu and select "sleep." BUT, when I close the lid, it stays on. Heaven forbid I don't have it plugged in, because then the battery will be shot! It also won't go to sleep automatically when I leave it for a long time. Yet another potential battery drain.
How do I fix it so that it goes to sleep automatically when I close the lid and when I leave it alone for a while?
In Energy Saver, I have checked all the boxes necessary: "Put the hard disk(s) to sleep when possible" "Wake for network access" and "Automatically reduce brightness before display goes to sleep."
Am I missing something here, or does my computer just have a defect?I had the same issue.
I used an external monitor but all of a sudden when I closed the lid my Macbook Pro did not go to sleep!
I solved the problem with a SMC reset.
Try to do it... -
MacBook Pro shuts down when i close the lid
Hey,
My MacBook Pro shuts down when i close the lid.
It started to do this one or two times, but now it is every time.
I have the latest battery update, so this should not be the issue here..
Any sugestions??
I have started to suspect the it might be some faulty conecctions or somthing..If it's unable to go into the proper sleep state for some reason then it will do that.
Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here. -
How do I make my macbook pro go to sleep when I close the lid?
For this and other power related issues the best first step to try is resetting the System Management Controller.
Best of luck.
Maybe you are looking for
-
How do I convert a pdf file to a Word or Excel document?
How do I convert a pdf file to a Word or Excel document using the Adobe software?
-
Copying chart from Excel to Illustrator
The calibri font used for graphs in Excel are not recognized when the graphs are copied into Adobe Illustrator. Other than changing the font to arial or another font, does anyone know a workaround? I upgraded from CS4 to CS6 on my mac and I still get
-
Trying to create ringtones from music. Why does my itune page not show a ringtone tab?
Downloaded free app "ringtonemaker". instructions say to save it then select ringtone tab. My screen shows summary, info,apps, etc. but no ringtones tab.
-
We need more information on following Vistex u2013 CO related stuff: u2022 Vistex to COPA: For scenario like Sales Commission, where Vistex uses posted sales invoices to calculate the values, the accrual document from Vistex posts to COPA as desi
-
Error while starting up dreamweaver
Hi, i got this error while starting up dreamweaver, reinstall has been done. Does anyone know? Thanks