My macbook pro 13" disconnects from the internet as well...when I'm
Downstairs. We have an airport extreme base station. It keeps dropping the connection. Can someone tell me whats going on? Is it my macbook or is it the airport extreme base station?
I have the same problem. And in my case it happens when i transfer "large" files over the WiFi. When i send an MP3 filer over Skype i loose connection. When i transfer updates between my iPhone 5 / iPad 3 and iMac with Mountain Lion i loose connection. When i have a video conference i loose connection. You get the idea.
There is usually like 30 people using their own router on the 2.4 GHz band near by. None on the 5 GHz band which i use. But when my WiFi freezes on ML i can only see my own router. And i am also connected to it. But all my neighbors WiFi routers are now invisble to me. My network stalled.
What i do is that i disconnect my WiFi and then reconnect it again. Thank fixes it. But all my transfers and what not has been dropped. And i have to start all over - and the WiFi will stall again.
While my WiFi is frozen on the iMac with ML i have no problem using the same router on the same 5 GHz band with my iPhone 5 or iPad 3.
Downgrading the AirPort Extreme to 7.6.1 from 7.6.3 helped a bit. Now i only loose connection a few times each day.
It is a software error in ML i am sure of. A driver maybe. But i am suspecting that it is either a speed-sync error or an energy saving error. Like the network card turns of in the middle of a file transfer to save enrgy - maybe.
When i stream movies from my iMac to my Apple TV or 3 there is no problem at all. It is so odd.
Similar Messages
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Why does my macbook pro keep disconnecting from the internet?
For whatever reason my Macbook pro 15in keeps disconnecting from the internet everytime it goes to sleep. And sometimes when I wake it up, I have to turn wifi on and off a couple times to get it to detect the right signal. This does not happen with my playstation or my phone so it has to be a problem with the Macbook itself. Can anyone give me any information on how to fix this problem? Anything would be greatly appreciated.
Hello, amal111.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing Wi-Fi connectivity issues. Also, make sure all firmware updates have been processed on the router and the settings have been adjusted to the recommended settings in the second article below.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason H. -
I guess I posted my question as a title but that is my issue. My airport is connected via wireless yet it keeps searching for a wireless connection, hence I am experiencing bad latency and disconnection issues. Anyone know a solution?
I have the same problem. And in my case it happens when i transfer "large" files over the WiFi. When i send an MP3 filer over Skype i loose connection. When i transfer updates between my iPhone 5 / iPad 3 and iMac with Mountain Lion i loose connection. When i have a video conference i loose connection. You get the idea.
There is usually like 30 people using their own router on the 2.4 GHz band near by. None on the 5 GHz band which i use. But when my WiFi freezes on ML i can only see my own router. And i am also connected to it. But all my neighbors WiFi routers are now invisble to me. My network stalled.
What i do is that i disconnect my WiFi and then reconnect it again. Thank fixes it. But all my transfers and what not has been dropped. And i have to start all over - and the WiFi will stall again.
While my WiFi is frozen on the iMac with ML i have no problem using the same router on the same 5 GHz band with my iPhone 5 or iPad 3.
Downgrading the AirPort Extreme to 7.6.1 from 7.6.3 helped a bit. Now i only loose connection a few times each day.
It is a software error in ML i am sure of. A driver maybe. But i am suspecting that it is either a speed-sync error or an energy saving error. Like the network card turns of in the middle of a file transfer to save enrgy - maybe.
When i stream movies from my iMac to my Apple TV or 3 there is no problem at all. It is so odd. -
My MacBook Air keeps disconnecting from the internet. Can some one please help me fix it.
It says that my wi-fi is still up but i wont load any pages.
Hello there, NicholasFromDawsonville.
The following Knowledge Base Article is a great resource for help with troubleshooting Wi-Fi:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
My MacBook disconnects from the internet at random
My MacBook keep disconnecting from the internet at random. Can anyone help please?
Hello, jimiwini.
Thanks for the question and hopefully we can get your Wi-Fi working again. This article addresses most solutions related to this issue.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
Jason H. -
My macbook pro keeps disconnecting from my airport
Hello Guys. So I am from Europe..Last summer i bought from America a Macbook Pro 13 mid 2014 and an Iphone 6. Two weeks ago i updated my products so i bought an Airport Express...(2)Everything was great(3) for one week...I was very happy(4) with my internet...After 1 week (5)everything was gone...It s been(6 and waiting) 2 weeks since i`ve tried everything...(still wainting for 6) I meaaaan everything...i`m gonna say immediatly what everything means..So i have connected to that airport my macbook,my iphone 6 and a Lenovo windows laptop (7)..The Lenovo has no issues...the internet is flying...but on the macbook pro and iphone 6 the internet is dead(8) (9). if i try to connect to another wifi...i have no issue...
So my mac its impossible to have a problem if i can stay connected to another wifi,my ISP cable shouldn`t have any problem if my Lenovo can stay connected to the wifi(17), and last option is the aiport...but the aiport is 3 weeks old..sooo...
The nu(10)mbers in (11) that i keep writing between the words are the disconnections.:( yep..it`s that bad..(12)
Everything:
- i turned off/on the wifi on mac
- i powered off/on the airport (13) express
- i changed the cable from the internet
- i deleted my wifi and created a new one after (14) (15)restarting
- i change my location
- i renew everything(16)
- i changed the airport on every , single , channel...13 channels for the 2.4 and 4 for the 5 ghz
- i did that thing with SMC..macbook closed and (18) command + option + esc.
- (19) (20) i closed the bluetooth off/on...its off everytime
- everything up to date. the mac the aiport the iphone
All of those and nothing..nooothing...It`s very annoying...I did everything i could find on the internet...
(21)(22)
Please? Please tell me what to do...:(Hi I have a link for troubleshooting yosemite wifi problems. I don' t know if this helps with Iphone .I don't use Iphone so I'm no good on that.http://osxdaily.com/2014/10/25/fix-wi-fi-problems-os-x-yosemite/
-
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([_\.\d]+)/,/Windows NT ([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(a=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.each([/Version\/([_\.\d]+)/,/Chrome\/([_\.\d]+)/,/MSIE ([_\.\d]+)/,/Firefox\/([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(t=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.extend(this.sc,{eVar2:navigator.userAgent,eVar3:e+":"+t,eVar4:a,eVar5:e+" :"+a,eVar6:App.version,eVar7:i,eVar8:n,eVar9:o,eVar10:this.product,eVar11:this.p latform,eVar12:this.version,eVar13:(navigator.browserLanguage||navigator.systemL anguage||navigator.userLanguage||navigator.language).substr(0,2),eVar14:this.loc ale,eVar15:navigator.language})},e._track=function(e,t){this.loaded.then($.proxy (function(){$.extend(this.sc,a,t),this._resetProps(),this.sc.t(!0,"o",e)},this)) },e._resetProps=function(){var e,a,t={};for(e in this.sc)e.match(/prop\d+/)&&(this.sc[e]=null),e.match(/eVar\d+/)&&this.sc[e]&&( a=e.replace(/eVar(\d+)/,"$1"),t["prop"+a]="D=v"+a);$.extend(this.sc,t)},e.naviga te=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("view",{events:"event1",chann el:t,pageName:t,eVar1:(a.is_glossary?"glossary:":"")+a.name,eVar28:a.id})},e.sea rch=function(e,a,t){if(a){var i=this.title+":search",n=t.length?"search":"search: no results";this._track(n,{events:t.length?"event2":"event3",channel:i,pageName:i, eVar1:n,eVar16:a})}},e.searchResultSelected=function(e,a,t){var i=this.title+":search",n="search: result click-through";this._track("name",{events:"event4",channel:i,pageName:i,eVar1:n ,eVar16:a,eVar17:t.name,eVar18:t.id})},e.feedback=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("feedback",{events:"event5",c hannel:t,pageName:t,eVar1:a.name,eVar21:"false",eVar28:a.id})},e.mediaStart=func tion(e,a){var t=this.title+":media",i=App.navigation._currentItem;this._track("media: start",{events:"event7",channel:t,pageName:t,eVar1:i.name,eVar18:a,eVar20:"vide o",eVar28:i.id})}}(Beacon.prototype),Book.prototype.topicForID=function(e){retur n e?this.topics[e]:this.landing},Book.prototype.topicForURL=function(e){var a;return $.each(this.topics,function(){return this.href===e?(a=this,!1):void 0}),a},Book.prototype.sectionForID=function(e){return this.sections[e]},Book.prototype.itemForID=function(e){var a=this.topicForID(e)||this.sectionForID(e);return(!a||a instanceof String)&&(a=this.unknown_topic),a},function(){function e(e){return e?e.match(/[^\/]$/)?e+="/":e:""}function a(){var e=[navigator.browserLanguage||navigator.systemLanguage||navigator.userLanguage| |navigator.language];if("HelpViewer"in window&&"preferredLanguages"in HelpViewer)try{e=HelpViewer.preferredLanguages().concat(e)}catch(a){}if("iTunes "in window)try{e=$.map(iTunes.acceptedLanguages.split(","),function(e){return e.replace(/\+?([^;]+);.*/,"$1")}).concat(e)}catch(a){}return e=$.map(e,function(e){return e?(e=e.toLowerCase(),2>=e.length?e:[e,e.substr(0,2)]):null})}function t(e){return i||(i={},$.each(APD.translations,function(e,a){$.each(a.meta.isoCodes,function( e,t){i[t]=a})})),i[e]}var i,n={name:"English",isoName:"English",isoCodes:["en"],folder:"en.lproj","text-d irection":"ltr"};APD.Bundle=function(a,t,i){this.path=e(a),this.current=$.extend ({},n),t&&t.match(/^.*\.lproj$/)&&(this.current.folder=t),this.locales=[],this._ uiStrings={};var o=this;this._loadList().done(function(){var e=o._lookupLocale(t)||o._browserLocale();e&&(o.current=e)}).always(function(){o ._loadStrings()}).always(function(){i&&i.call&&i.call(o,o)})};var o=APD.Bundle.prototype;o._loadList=function(){var e=this,a=$.Deferred();return $.getJSON(this.path+"locale-list.json").done(function(t){e.locales=t,a.resolve( )}).fail(function(){return console.warn("Unable to load language list, loading content from "+e.current.folder),$.getJSON(e.URL()+"locale-info.json").done(function(t){t.me ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, .task").filter(":first"),a=e.toggleClass("closed").hasClass("closed");e.find("[ aria-expanded]").attr("aria-expanded",!a),e.find("[aria-hidden]").attr("aria-hid den",a)}),$(".contentView .LinkAppleWebMovie a, .contentView .movie a").live("click",function(e){if(!("HelpViewer"in window&&HelpViewer.availableBooks)){e.preventDefault();var a=$(this).attr("href");movieLightboxController.showLightboxWithURL(a)}})}(),Des ign.prototype.preloadImages=function(){$.each(this.preloadList,function(e,a){(ne w Image).src=App.resourcePath+"images/"+a})},Design.namedSkins={magenta:{helpview erWindowSize:null,cssClass:"layered",isLayeredStyle:!0},red:{helpviewerWindowSiz e:null,cssClass:"layered",isLayeredStyle:!0},tangerine:{dismissSearchLabel:"Clos e",preloadList:["tangerine/[email protected]","tangerine/disclosure-open.pn g","tangerine/[email protected]","tangerine/home.png","tangerine/[email protected] g","tangerine/menu-background.png"]}},HelpViewerBook.prototype.preloadIcon=funct ion(){(new Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} ,e._$languageMenu=function(){var e=this.bundle.list();if(0!==e.length){var a=$("<div>",{id:"localizations"}),t=$("<select>").appendTo(a);return $("<option>",{text:"Change Language".loc()}).appendTo(t),$.each(e,function(e,a){$("<option>",{val:a.isoCod e,text:a.name}).appendTo(t)}),a}}}(),LightboxView.prototype.showTopic=function(e ){this._$previous_focus=$(":focus"),this.visible=!0,this.contentView.showTopic(e ),this.$dom.show().attr("aria-hidden","false").attr("tabindex","0"),(!$.browser. msie||$.browser.version>=8)&&this.$dom.focus()},LightboxView.prototype.hide=func tion(){(!$.browser.msie||$.browser.version>=8)&&(this.$dom.blur(),this._$previou s_focus.focus()),this.$dom.hide().attr("aria-hidden","true").attr("tabindex","-1 "),this._$previous_focus$previous_focus=$(),this.visible=!1},function(){var e=NavController.prototype,a="showHelpViewerApplicationList";e._addItems=functio n(e){var a=this;$.each(e,function(e,t){t instanceof Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"◀":"►",t=" <span class='breadcrumbArrow'>"+a+"</span> ";return e.pop(),$.map(e,function(e){return e.name}).join(t)},e.linkHref=function(){return this.is_external||this.is_hash?this.href:"#"+this.id},e.navigateTo=function(){l ocation.href=this.linkHref()},e.loadContent=function(){if(!this._content_loaded) {var e=App.bundle.URL(),a=this,t="";a.href&&$.ajax({async:!1,url:e+a.href,dataType:" html"}).done(function(a){t=a.replace(/.*<body/,"<div").replace(/\/body>.*/,"/div >"),t=t.replace(/src="/g,'src="'+e)}),t?(this.$content=$(t).addClass("apd-topic" ),this.$content.find("a[href^='http']").attr("target","_blank"),this.full_name=t his.$content.find("h1:first").text(),this.$content.attr("data-apdid",this.id).re moveAttr("id").find("a[name="+this.id+"]").remove(),this._removeSectionLinks(),t his._collapseTasks(),this._formatMovieLinks(),this._addFeedbackLink(),this._addC opyrightText(),this._content_loaded=!0):(this.$content=this._contentUnavailable( ),this._content_loaded=!1)}return this.$content},e._removeSectionLinks=function(){var e=this;this.$content.find("a:not([href^=http])").each(function(){var a,t=$(this),i=t.attr("href")||"";i.match(/^(\w+).html$/)&&(a=e.book.topicForURL (i),a||t.contents().unwrap())})},e._collapseTasks=function(){var e=this.$content.find(".Task, .task"),a=1===e.length;e.each(function(){$(this).addClass(a?"":"closed").find(" [aria-expanded]").attr("aria-expanded",a).end().find("[aria-hidden]").attr("aria -hidden",!a).end()}),$("<span>",{"class":"hideTaskBody",role:"button",text:"Hide ".loc(),"aria-label":"Hide".loc()}).prependTo(e),$("<span>",{"class":"showTaskBo dy",role:"button",text:"Show".loc(),"aria-label":"Show".loc()}).prependTo(e)},e. _addFeedbackLink=function(){if(this.book.collect_feedback){var e=$("<div>",{"class":"Feedback"}).appendTo(this.$content),a=$.param({bookID:thi s.book.title,topicTitle:this.name,appVersion:this.book.version||"",build:this.bo ok.build_id||"",source:$.browser.helpviewer?"helpviewer":"browser"});$("<span>", {"class":"LinkFeedback",text:"Was this page helpful?".loc()}).appendTo(e),$("<a>",{text:"Send feedback.".loc(),href:"http://help.apple.com/feedbackR1/English/pgs/fdbck_form.php?"+a,target:"_blank"}).click($.proxy(function(){$(this.book).trigger("feedback", this)},this)).appendTo(e)}},e._formatMovieLinks=function(){var e=this;this.$content.find(".LinkAppleWebMovie, .movie").each(function(){var t=$(this),i=t.find("a:first"),n=i.attr("href"),o=i.text(),s=e._getMovieURLFromU RLParam(n);a&&s?(i.parent().is("p")||i.wrap("<p class='p'>"),$("<a>",{title:o}).prependTo(t),t.find("a").attr({href:s,target:"h v_overlay_small"})):t.remove()})},e._getMovieURLFromURLParam=function(e){var a=null;if(e.match(/.*\?movie=/)){e=e.replace(/.*\?movie=/,"");var t=App.bundle.URL()+"movies/"+e+".json";a=this._getMovieURLFromJSONFileAtURL(t)} return a},e._getMovieURLFromJSONFileAtURL=function(e){var a=null;return $.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"الموضوع المØدد غير متوفر Øاليًا.",CONNECT_TO_INTERNET:'تأكد من الاتصال بالإنترنت. للØصول على مساعدة، اختر قائمة Apple > تفضيلات النظام، وانقر على الشبكة، ثم انقر على "ساعدني".\nإذا كنت متصلاً بالإنترنت، ولا يظهر المØتوى بعد، فØاول مرة أخرى لاØقًا.',"%@ Search Results":"%@ نتيجة (نتائج) بØØ«","Apple applications":"تطبيقات Apple",Cancel:"إلغاء","Change Language":"تغيير اللغة",Close:"إغلاق","Featured application help":"تعليمات تطبيقات مميّزة","Go to the homepage":"الانتقال إلى الصفØØ© الرئيسية","Help for:":"تعليمات لـ:",Hide:"إخفاء",Home:"الشاشة الرئيسية","Loading latest help...":"يتم الآن تØميل Ø£Øدث التعليمات…","Other applications":"تطبيقات أخرى","Recent applications":"Ø£Øدث التطبيقات",Search:"بØØ«","Send feedback.":"أرسل تغذية مرتدّة.","Show all":"إظهار الكل","Show less":"إظهار أقل","Show the previous page":"إظهار الصفØØ© السابقة","Show the next page":"إظهار الصفØØ© التالية",Show:"إظهار","Was this page helpful?":"هل كانت هذه الصفØØ© مفيدة؟"}},{meta:{isoCodes:["ca"],isoName:"Catalan",name:"Català "},ui:{TOPIC_UNAVAILABLE:"El tema seleccionat no està disponible ara",CONNECT_TO_INTERNET:"Comproveu que teniu connexió a Internet. Per obtenir ajuda sobre com establir connexió, seleccioneu el menú Apple > Preferències del Sistema i feu clic a Xarxa i, després, a Assistent.\nSi esteu connectat a Internet però el contingut no apareix, proveu-ho de nou més endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"Cancel·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicació destacada","Go to the homepage":"Vés a la pà gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda més actualitzada…","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opinió.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pà gina anterior","Show the next page":"Mostra la pà gina següent",Show:"Mostrar","Was this page helpful?":"Us ha resultat útil aquesta pà gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"Vybrané téma nenà k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, že jste pÅ™ipojeni k Internetu. Chcete-li nápovÄ›du pro pÅ™ipojenÃ, použijte pÅ™Ãkaz PÅ™edvolby systému z nabÃdky Apple, kliknÄ›te na SÃÅ¥ a poté na „Průvodce“.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"Výsledky hledánÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NápovÄ›da pro doporučené aplikace","Go to the homepage":"OtevÅ™Ãt domovskou stránku","Help for:":"NápovÄ›da pro:",Hide:"Skrýt",Home:"Plocha","Loading latest help...":"NačÃtánà nejnovÄ›jÅ¡Ã nápovÄ›dy…","Other applications":"Jiné aplikace","Recent applications":"Poslednà aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nám svůj názor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit ménÄ›","Show the previous page":"Zobrazit pÅ™edchozà stránku","Show the next page":"Zobrazit dalÅ¡Ã stránku",Show:"Zobrazit","Was this page helpful?":"Pomohla vám tato stránka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgængeligt",CONNECT_TO_INTERNET:"Sørg for, at der er oprettet forbindelse til internettet. Vælg Apple > Systemindstillinger, klik pÃ¥ Netværk, og klik derefter pÃ¥ “Hjælp mig” for at fÃ¥ hjælp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prøve igen senere.","%@ Search Results":"%@ søgeresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"Hjælp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"Indlæser den nyeste hjælp…","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"Søg","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis færre","Show the previous page":"Vis forrige side","Show the next page":"Vis næste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewählte Thema ist derzeit nicht verfügbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. Wählen Sie „Apple“ > „Systemeinstellungen“, klicken Sie auf „Netzwerk“ und dann auf „Assistent“, wenn Sie Hilfe benötigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen können, versuchen Sie es zu einem späteren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"Schließen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe für:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"Nächste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nützlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Ελληνικά"},u i:{TOPIC_UNAVAILABLE:"Αυτήν τη στιγμή, το επιλεγμÎνο θÎμα δεν είναι διαθÎσιμο",CONNECT_TO_INTERNET:"Βεβαιωθείτε ότι είστε συνδεδεμÎνοι στο Διαδίκτυο. Για βοήθεια με τη σύνδεση, επιλÎξτε το μενού Apple > «Προτιμήσεις συστήματος», κάντε κλικ στο «Δίκτυο» και μετά στο «ΘÎλω βοήθεια».\nΕάν συνδεθείτε στο Διαδίκτυο και το περιεχόμενο δεν εμφανίζεται ακόμη, δοκιμάστε ξανά αργότερα.","%@ Search Results":"%@ αποτελÎσματα αναζήτησης","Apple applications":"ΕφαρμογÎÏ‚ Apple",Cancel:"Ακύρωση","Change Language":"Αλλαγή γλώσσας",Close:"Κλείσιμο","Featured application help":"Βοήθεια προτεινόμενων εφαρμογών","Go to the homepage":"Μετάβαση στην αρχική σελίδα","Help for:":"Βοήθεια για:",Hide:"Απόκρυψη",Home:"Αφετηρία","Loading latest help...":"Γίνεται φόρτωση της πιο πρόσφατης Βοήθειας…","Other applications":"Άλλες εφαρμογÎÏ‚","Recent applications":"Πρόσφατη εφαρμογή",Search:"Αναζήτηση","Send feedback.":"Στείλετε σχόλια.","Show all":"Εμφάνιση όλων","Show less":"Εμφάνιση λιγότερων","Show the previous page":"Εμφάνιση της προηγούμενης σελίδας","Show the next page":"Εμφάνιση της επόμενης σελίδας",Show:"Εμφάνιση","Was this page helpful?":"Ήταν χρήσιμη αυτή η σελίδα;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure you’re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.”\nIf you’re connected to the Internet, and the content still doesn’t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"Español"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no está disponible en estos momentos",CONNECT_TO_INTERNET:"Asegúrese de que está conectado a Internet. Si necesita ayuda para conectarse, seleccione menú Apple > Preferencias del Sistema, haga clic en Red y, a continuación, haga clic en Asistente.\nSi ya está conectado a Internet pero no se muestra el contenido del tema, inténtelo de nuevo más tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicación destacada","Go to the homepage":"Ir a la página de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda más reciente…","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opinión.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la página anterior","Show the next page":"Mostrar la página siguiente",Show:"Mostrar","Was this page helpful?":"¿Le ha resultado útil esta página?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tällä hetkellä käytettävissä",CONNECT_TO_INTERNET:"Varmista, että olet yhteydessä internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > Järjestelmäasetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessä internetiin, mutta sisältö ei silti tule näkyviin, yritä myöhemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltä",Close:"Sulje","Featured application help":"Esittelyssä olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"Kätke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjetta…","Other applications":"Muut ohjelmat","Recent applications":"Äskeiset ohjelmat",Search:"Etsi","Send feedback.":"Lähetä palautetta.","Show all":"Näytä kaikki","Show less":"Näytä vähemmän","Show the previous page":"Näytä edellinen sivu","Show the next page":"Näytä seuraava sivu",Show:"Näytä","Was this page helpful?":"Oliko tästä sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"Français"},ui:{TOPIC_UN AVAILABLE:"La rubrique sélectionnée est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous d’être connecté à Internet. Pour obtenir de l’aide pour vous connecter, choisissez le menu Pomme > Préférences Système, cliquez sur Réseau puis sur Assistant.\nSi vous êtes connecté à Internet, mais que le contenu ne s’affiche toujours pas, réessayez ultérieurement.","%@ Search Results":"%@ résultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de l’application actuelle","Go to the homepage":"Aller à la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de l’Aide la plus récente… ","Other applications":"Autres applications","Recent applications":"Applications récentes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page précédente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvé cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"עברית"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©× ×©× ×‘×—×¨ ××™× ×• זמין כעת.",CONNECT_TO_INTERNET:"ודא/×™ ×©×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜. לעזרה ×‘× ×•×©× התחברות, בחר/×™ תפריט Apple > ״העדפות המערכת״, לחץ/×™ על ״רשת״ ובחרי ״עזור לי״.\nאם ×”×™× ×š מחובר/ת ×œ××™× ×˜×¨× ×˜, ובכל זאת התוכן ××™× ×• מופיע, × ×¡×”/×™ שוב מאוחר יותר.","%@ Search Results":"%@ תוצאות","Apple applications":"יישומי Apple",Cancel:"ביטול","Change Language":"החלף/×™ שפה",Close:"סגור","Featured application help":"עזרה ×‘× ×•×©× היישומים המומלצים","Go to the homepage":"עבור אל דף הבית","Help for:":"עזרה ×‘× ×•×©×:",Hide:"הסתר",Home:"בית","Loading latest help...":"טוען את קבצי העזרה החדשים ביותר…","Other applications":"יישומים אחרים","Recent applications":"יישומים ××—×¨×•× ×™×",Search:"חיפוש","Send feedback.":"שלח/×™ משוב.","Show all":"הצג הכול","Show less":"הצג פחות","Show the previous page":"הצג את העמוד הקודם","Show the next page":"הצג את העמוד הבא",Show:"הצג","Was this page helpful?":"האם עמוד ×–×” עזר לך?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. Za pomoć pri spajanju odaberite Apple izbornik > Postavke sustava, kliknite na Mreža i zatim na "Pomoć".\nAko ste spojeni na internet i sadržaj se svejedno ne pojavljuje, pokuÅ¡ajte ponovno kasnije.',"%@ Search Results":"Rezultata pretraživanja: %@","Apple applications":"Appleove aplikacije",Cancel:"Odustani","Change Language":"Promijeni jezik",Close:"Zatvori","Featured application help":"Pomoć za ponuÄ‘ene aplikacije","Go to the homepage":"Prijelaz na početnu stranicu","Help for:":"Pomoć za:",Hide:"Sakrij",Home:"Početna stranica","Loading latest help...":"Učitavanje najnovijih datoteka pomoći…","Other applications":"Ostale aplikacije","Recent applications":"Novije aplikacije",Search:"Pretraži","Send feedback.":"PoÅ¡alji povratne informacije.","Show all":"Prikaži sve","Show less":"Prikaži manje","Show the previous page":"Prikaži prethodnu stranicu","Show the next page":"Prikaži sljedeću stranicu",Show:"Prikaži","Was this page helpful?":"Je li vam ova stranica pomogla?"}},{meta:{isoCodes:["hu"],isoName:"Hungarian",name:"Magyar"},ui:{TOPIC _UNAVAILABLE:"A kijelölt témakör jelenleg nem érhetÅ‘ el.",CONNECT_TO_INTERNET:"GyÅ‘zÅ‘djön meg róla, hogy csatlakozik az internethez. Ha segÃtségre van szüksége, válassza az Apple menü > RendszerbeállÃtások menüpontot, kattintson a Hálózat, majd a „SegÃtség kérése” elemre.\nHa csatlakozik az internethez, és a tartalom továbbra sem jelenik meg, próbálja meg késÅ‘bb.","%@ Search Results":"%@ keresési eredmény","Apple applications":"Apple alkalmazások",Cancel:"Mégsem","Change Language":"Nyelv módosÃtása",Close:"Bezárás","Featured application help":"Kiemelt alkalmazássúgó","Go to the homepage":"Ugrás a kezÅ‘dlapra","Help for:":"Súgó a következÅ‘höz:",Hide:"Elrejtés",Home:"FÅ‘gomb","Loading latest help...":"Legújabb súgó betöltése…","Other applications":"Egyéb alkalmazások","Recent applications":"Legutóbbi alkalmazások",Search:"Keresés","Send feedback.":"Visszajelzés küldése","Show all":"Az összes megjelenÃtése","Show less":"Kevesebb megjelenÃtése","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtése","Show the next page":"KövetkezÅ‘ oldal megjelenÃtése",Show:"MegjelenÃtés","Was this page helpful?":"Hasznosnak találta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik “Bantu saya.”\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaru…","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non è al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su “Aiutami”.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova più tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto più recente…","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"日本語"},ui:{TOPI C_UNAVAILABLE:"選択したトピックは現在利用㠁§ãã¾ã›ã‚“",CONNECT_TO_INTERNET:"インターム1;ットに接続していることを確認㠁—てください。接続について調べたã&# 129;„ときは、アップルメニュー＞「シスム†ãƒ 環境è¨å®šã€ã¨é¸æŠžã—、「ネットワー㠂¯ã€ã‚’クリックしてから「アシスタント」 ;をクリックします。\nã‚¤ãƒ³ã‚¿ãƒ¼ãƒãƒƒãƒˆã«æ Ž¥ç¶šã—ているのにコンテンツが表示ã&# 129;•ã‚Œãªã„å ´åˆã¯ã€å¾Œã§ã‚„ã‚Šç›´ã—ã¦ãã 9; さい。","%@ Search Results":"%@ 件の検索結果","Apple applications":"Apple アプリケーション",Cancel:"ã‚ャンセル","Change Language":"言語を変更",Close:"閉じる","Featured application help":"お勧めのアプリケーションヘルプ","Go to the homepage":"ホームページに移動","Help for:":"表示ä¸ã®ãƒ˜ãƒ«ãƒ—：",Hide:"éš ã™",Home:"ホーム","Loading latest help...":"最新のヘルプをèªã¿è¾¼ã¿ä¸...","Other applications":"ほかのアプリケーション","Recent applications":"最近使ったアプリケーション",Search:"æ¤œç´ ¢","Send feedback.":"フィードバックを送信","Show all":"すべてを表示","Show less":"一部を表示","Show the previous page":"前のページを表示","Show the next page":"次のページを表示",Show:"表示","Was this page helpful?":"このページは役立ちましã 9;Ÿã‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"한글"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒí•œ ì£¼ì œëŠ” 현재 ì‚¬ìš©í• ìˆ˜ 없습니다.",CONNECT_TO_INTERNET:"인터넷에 연결되어 있는지 확인하ì‹ì‹œì˜¤. 연결에 대한 도움말은 Apple 메뉴 > 시스템 í™˜ê²½ì„¤ì •ì„ ì„ íƒí•˜ê³ ë„¤íŠ¸ì›Œí¬ë¥¼ 클ë¦í•œ 다음 “도와주세요”를 클ë¦í•˜ì‹ì‹œì˜¤.\n인터넷에 연결되어 있지만 해당 ì½˜í…ì¸ ê°€ ì—¬ì „ížˆ 나타나지 않는 경우 나중에 다시 시도해보ì‹ì‹œì˜¤.","%@ Search Results":"%@개의 검색 ê²°ê³¼","Apple applications":"Apple 응용 프로그램",Cancel:"취소","Change Language":"언어 변경",Close:"닫기","Featured application help":"추천 응용 프로그램 도움말","Go to the homepage":"홈페이지로 이동","Help for:":"도움말:",Hide:"가리기",Home:"홈","Loading latest help...":"ìµœì‹ ë„ì›€ë§ 불러오는 중...","Other applications":"기타 응용 프로그램","Recent applications":"최근 사용 응용 프로그램",Search:"검색","Send feedback.":"피드백 보내기.","Show all":"모두 보기","Show less":"간단히 보기",Show:"보기","Show the previous page":"ì´ì „ 페이지 보기","Show the next page":"다음 페이지 보기","Was this page helpful?":"이 페이지가 도움이 되셨습니까?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik “Bantu saya.”\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nogHi Mac Attack,
My computer will not disconnect from the internet. It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences > Security & Privacy.
Call back with more questions.
Regards,
Ian -
Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi
*** When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu
Troubleshooting advice can depend on that information. -
My Macbook Pro cannot connect to the internet using an ethernet cord.
My Macbook Pro cannot connect to the internet using an ethernet cord. It was working fine for weeks, then all of a sudden just stopped. What could the problem be?
Hi bean07670,
If you are having an issue with the Ethernet connection on your MacBook Pro, you may find the following article helpful:
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Regards,
- Brenden -
I have a Macbook Pro Early 2011 from the USA. It is now running Mavericks. I connect it to a 27" Cinema Display that I bought in China after we moved to China. Before I installed Mavericks, I could run all of the Adobe CS6 and Adobe CS5.5 applications on my Macbook Pro while connected to the cinema display. Now that I have Mavericks installed, whenever I am connected to my 27" CInema display my Adobe applications crash upon opening. I know this is a rare scenario, but does anyone have any ideas how to fix this problem? Is there a new driver that needs installed? I'd appreciate any help.
I am also having a similar issue. I used Adobe Lightroom and my whole display goes black. Even my laptop screen and the lights on the keyboard go black. I can still hear the fan running, so I assume it is just the display. This is my first Mac and I have had nothing but issues. I think I am going back to Windows after this.
-
I have accidentally "disconnected" from the Internet in Airport Utility. How do I reverse what I have done? I clicked on the globe and clicked where it said "connected" and now it says "disconnected" HELP!
markwmsn, In the Airport Utility on my iPad I clicked on the globe at the top of the screen and over to the side there was the word "Connected". I clicked on it and it changed to read "Disconnected". At that point I started having Internet connection problems. All of the extremes (2) and expresses (6) I have spread throughout my home at first were green, but then began to either turn yellow, like the globe had, or disappear from the screen. Even though the globe remained yellow I went through the house and reset all the other devices. I was sure the problems were caused by my clicking on the word " Connected" and changing it to " Disconnected". I clicked on "Disconnected", but nothing happened. I called and wrote my ISP to ask them to reset the server serving my home. I got a call few hours later telling me that there had been an outage in my area, so I began thinking that perhaps there had been a coincidental occurrence of me clicking "Connected" and there being a service outage in my area. Needless to say I've decided to never click that word again for fear of the problem really being my actions.
If you can shed light on any of this, I'd be grateful.
Jay -
hi there! my apple tv disconnected from the internet whilst i was watching a rented movie. Now i cant see the movie anywhere. How do i resume watching it it? How do i find it again?
Check for downloads in Settings.
Restart the AppleTV if you haven't done so first. -
Please help my ipod disconnected from the Internet and wont reconnect and i did the right password
please help my ipod disconnected from the Internet and wont reconnect and i did the right password
- Do other devices still connect to the network?
- Does the iPod connect to other networks?
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points -
My Ipod has been disconnected from the internet. All efforts to date have failed,including resetting my network settings and trying to log in again.
Does the iOS device connect to other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Just wondering if there is an anti-malware add-on that will make Firefox disconnect from the internet by mistakenly clicking on an infected link!?
In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!
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