My MacBook pro 13 in (2011) is frozen.

My Mac screen is frozen... How do I hard reset?

If this started happening without your having made any changes and without a warning of low disk space, then it's likely that the startup drive, or some other hardware component, is failing. Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

Similar Messages

  • 15in Macbook Pro early 2011 won't shutoff nor can I run disk utilities. Any suggestions?

    Situation:
    I have a 15in Macbook Pro early 2011 that I can not shutdown nor can I run disk utility to repair any issues. I recently had it serviced to replace a failing hard drive.
    Known issues:
         - Disk Utility: Will not respond. A couple days ago I had to run it to repair some damage to harddrive. When I try to open it, it is frozen with the rainbow ball.
         - Shutdown: I can not shutdown or restart my computer as it freezes during shutdown with grey screen. I can manually turn it on and off by holding down the      power button.
         - Disc Drive: This may not be related but I can not eject DVD in the disc drive.
    Any thoughts or advice would be greatly appreciated. I currently live overseas (for school) so just going to an Apple store is not really a realistic option for me at this time. Thanks

    thetribes wrote:
    Situation:
    I recently had it serviced to replace a failing hard drive.
    Take it back to where you had it serviced, there is usually a ~90 day guarantee
    you can force a shutdown by holding the power button for longer than usual.

  • Macbook pro mid 2011 battery lasting only 3 hours

    How can I get my brand new Macbook pro mid 2011 battery to last longer, now it's lasting only 3 hours.

    Do not believe the advertised specs from any manufacturer regarding battery life.  In the real world expect about 60% to 70% of those figures.  Battery life is influenced by many factors,  Among these are display brightness, the number and type of applications you are running, if the optical drive is used, external devices that may be attached etc.
    3 hours seems a bit low but not necessarily out of line.  Go to SYSTEM PROFILER>POWER and see what it says by 'Condition'.  If it is other than 'normal' you may have battery issues (Explanations then can be found in FINDER>HELP).
    Ciao.

  • EXACTLY what cable(s) do I need to connect my MacBook Pro (early 2011) to an external display with a 2560x1440 resolution?

    I am trying to connect my MacBook Pro (early 2011 w/ Intel HD 3000/ 384Mb) to an external display with a 2560x1440 resolution. Specifically, what cable/connections do I need to display at this resolution? I cannot get the display to work using a "Thunderbolt to HDMI" or a "Thunderbolt to DVI" connector.  Note:  I used both older and newer (uni-directional) HDMI cables on the first config, and a Dual-link DVI cable on the second config.   Apple specs state this is possible ( support.apple.com/kb/SP619 ), but I am at a loss as to how this can be done.  Thanks in advance for the help!

    You use a Mini DisplayPort to either HDMI or dual-link DVI adapter. If that component doesn't work, something's wrong with either the cable or something else in the connection.
    (112855)

  • 13" MacBook Pro (Early 2011) doesn't detect display over mini DisplayPort HDMI adapter in Mountain Lion 10.8.2

    Hi to all.
    I have a problem connecting external display (Dell U2311H) to my 13" MacBook Pro (Early 2011).
    I use Tecklink Mini DasplayPort to HDMI adapter (http://www.techlink.uk.com/products/wires_cables/wiresmedia/wiresmedia_media/wir esmedia_mini_displayport_plug_to_hdmi_plug), but since U2311H doesn't have HDMI input, I also use Manhattan DisplayPort to HDMI Adapter (http://www.manhattan-products.com/en-US/products/8101-displayport-adapter).
    And nothing.
    The display is not detected, no picture or even external monitor presence at all.
    I even reset PRAM, and installed 10.8.2 Supplementary update.
    I also plugged and unplugged all I could, with no luck.
    As I can see on Apple discussion, it is a common problem with 2011 MacBook Pro's.
    It seems like the problem is in Thundebolt port, it somehow does not work properly.
    If anyone has solved such ploblem, please let me know.

    In reply to my own post have to say appologies to Apple whose Thunderbold port I used to blame.
    Shame on me)
    So, what was my problem?
    Guess what?
    Manhattan DisplayPort to HDMI Adapter !
    The point is it's actually do only what it said to do, converts DP to HDMI.
    But I for some reason thought it can be used vice versa, to be HDMI to DP converter))
    I was wrong.
    I bought new one HDMI to DVI adapter and now I HAVE external display!
    Thunderbolt works like a charm.
    So I'm very satisfied now.

  • What is the problem with 15-inch Macbook Pro model 2011 after connecting to TV with HDMI chord?

    Today we connected a 15-inch Macbook Pro model 2011 with HDMI chord to an Insigna Television. We plugged and unplugged couple of times. But recently the macbook pro is having technical issues. The following symptoms are:
    1. Macbook pro turns on and off
    2. The screen stays blue and keeps loading but does not load to the desktop so you can't access to anywhere
    3. The screen sometimes becomes fuzzy and the apple logo that shows before it loads to the desktop is fuzzy
    4. Sometimes fuzzy lines appear on the screen like you see on television when there's a bad signal
    5. The screen stays blue
    6. Sometimes little specks appear on the screen
    Only thing we did was turn it off and restart but it still leads to the same symptoms above.
    Does anyone have any clue what caused this problem? I am guessing it is due to the connection to the HDMI chord, since we didn't turn the macbook on and off when we plugged it, rather we just unplugged and plugged the chord while the macbook is running.
    Another theory might be watching movies from an online source but the first theory seems to make more sense.
    We scheduled a meeting with the genius bar tomorrow but does anyone might have any clue? And also any ideas how to fix this? This is an emergency because there are important files on the macbook we didn't back up and we hope the files are safe and we need to use the macbook ASAP. Let us know anything that might have caused this and/or any solutions or help. That would be appreciated and thank you.

    Hey there! Welcome to the Discrete GPU issue clube ... post your relate here >>> 2011 MacBook Pro and Discrete Graphics Card
    And for GOD SAKE! Call Apple to tell them that you're another user with such problem ...  that action can improve a future recall. BTW the fix price for your problem is around U$ 1000,00 ... that's the meaning of the recall attempt

  • MacBook Pro Early 2011 - Airplay Mirroring only sends audio to Apple TV 2nd Gen

    Ok, I'm stumped by this one. I have a 15" MBP Early 2011 edition and an Apple TV 2nd Gen. Airplay Mirroring from my MBP to Apple TV only transmits the audio -- the MBP will resize the screen like it's connected to a 16:9 device, and Apple TV will show a black screen like it's about to pick up the video signal, but no video transmits. A couple of times, video started transmitting, but it was about 30 seconds delayed (?!) and extremely choppy. Both devices are connected wirelessly to a Linksys router with 5 GHz (wireless N) capabilities. The router has been configured to Apple's recommendations for Airplay Mirroring.
    A little more about my MacBook Pro:
    Early 2011 Model ID: MacBookPro8,2
    OS: 10.8.2 Mountain Lion
    CPU: Intel Core i7
      Processor Speed:          2 GHz
      Number of Processors:          1
      Total Number of Cores:          4
      L2 Cache (per Core):          256 KB
      L3 Cache:          6 MB
    Memory: 4 GB
    GPU: AMD Radeon HD 6490M, VRAM 256 MB Total
    This problem is driving me crazy! Airplay works flawlessly between my iPhone 5 and Apple TV, but not with a much more powerful laptop. Also, I tried Mirroring from a friend's 13" MacBook Pro, and it did the same thing.
    Any suggestions, tips, ideas, etc. to get this working is appreciated!

    Rudegar wrote:
    your macbook dont support airplay mirror
    He has an Early-2011 MacBook Pro, which does meet the requirements. The issue is that it is running OS X 10.7.5 and needs to be upgraded to Mountain Lion to use mirroring.

  • Connecting my MacBook Pro (early 2011) to my Sony LCD TV (KDL-46XBR6) and listening to Multichannel surround sound.

    Dear all,
    I am attempting to connect my MacBook Pro (early 2011) to my Sony LCD TV (KDL-46XBR6) via the Mini DisplayPort to HDMI. I have successfully connected the two devices and can select "SONY TV XV" in the sound preference pane. I can see and hear what I'd like, however, I can only monitor the sound in 2 channel stereo. I have my TV connected to a Sony 7.1 audio receiver via an optical cable and can monitor 7.1 sound via other sources (Blu-ray, broadcast, etc). When I go into the Audio Midi Setup utility, I am unable to configure my speakers to be anything but 2 channel stereo. I am given the options for "2ch-16bit", "2ch-20bit", "2ch-24bit" and "Encoded Digital Audio". When I select "Encoded Digital Audio", my output automatically changes to Built-in Output. Has anyone been able to successfully resolve this issue? Thanks for all your help!
    Gregg

    You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • Connecting my MacBook Pro (early 2011) to my Sony LCD TV (KDL-46XBR6) via the Mini DisplayPort and listening to Multichannel surround sound.

    Dear all,
    I am attempting to connect my MacBook Pro (early 2011) to my Sony LCD TV (KDL-46XBR6) via the Mini DisplayPort to HDMI. I have successfully connected the two devices and can select "SONY TV XV" in the sound preference pane. I can see and hear what I'd like, however, I can only monitor the sound in 2 channel stereo. I have my TV connected to a Sony 7.1 audio receiver via an optical cable and can monitor 7.1 sound via other sources (Blu-ray, broadcast, etc). When I go into the Audio Midi Setup utility, I am unable to configure my speakers to be anything but 2 channel stereo. I am given the options for "2ch-16bit", "2ch-20bit", "2ch-24bit" and "Encoded Digital Audio". When I select "Encoded Digital Audio", my output automatically changes to Built-in Output. Has anyone been able to successfully resolve this issue? Thanks for all your help!
    Gregg

    I have tested it with the Moshi (http://store.apple.com/us/product/H1824ZM/A/moshi-mini-dp-to-hdmi-adapter-with-a udio-support) and Belkin (http://store.apple.com/us/product/HA342ZM/A/belkin-mini-displayport-to-hdmi-adap ter) adapters, both purchased from the Apple Store with no such luck. Have you or anyone else had success with any other third-party adapters?

  • After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time.

    After upgrading to yosemite my macbook pro late 2011 does a random sound from time to time. Its completely random and i already checked all apps in use and its not from them.

    Sounds like Notifications app.
    Maybe some other app. In SystemPreferences->Users&Groups->LoginItems tab: remove all entries with the minus sign underneath. This will not uninstall anything, you have to start those apps by hand now. Restart.
    Still there?
    Yes: Restart again while holding the shift key, this will start the mac in SafeMode: only the necessary items are loaded to run.
    Still there?
    Yes: Make an etrecheck list and post it here.
    No: Restart, put the items in the LoginItems back, one by one, restart after each entry, and you will find the "culprit"
    Please report accordingly. I will be back in 24 hours.

  • MacBook Pro late 2011; stuck on bootscreen.

    My MacBook Pro is stuck on the boot screen. I've tried starting in safe mode, resetting PRAM during start up, resetting SMC, pressing option during boot to get to the recovery disk... Everything just leads me back to staring at e gray screen with the apple logo and spinning spiral.
    During the safe mode boot, it takes around 10 minutes before the progress bar shows up at the bottom of the screen...but then in less than a minute before the progress bar completes...it just disappears completely from the screen and I'm left staring at the screen with the spinning circle and apple logo only again.
    At this point, I don't care about my files on my macbook... I just want to be able to start up my laptop again. I'm starting college this weekend so this is really bad timing.
    Also, prior to this incident...my macbook has been lagging a lot for the past month or so. I've never installed any excess programs or downloaded any movies, etc. I still have a lot of room on my HD. At one point my desktop was really messy and filled with icons, but I had since cleaned it up...fixed permissions, cleaned caches, done all of that. But it had still continued to show the rainbow spiral ball every so often and lagged immensely. I had also updated all available software updates. Finally today the rainbow spiral became so stuck that I had forced shut down the laptop by pressing the power button and when I tried to restart again... This boot problem has persisted,
    PLEASE HELP!!!

    My 2011 MacBook Pro is dead after just about 2 years. Malfunctions like screen blurring, freeze and distortion happened, can't even boot and enter the system now. This universal issue is caused by the GPU of MacBook Pro Early 2011! Apple should start an quality investigation and do a recall on all these flawed models! I've shared my experience here: mbp2011 dot com
    Join us and comment on the page if you have encounter the same issue! We are trying everything we can so apple cannot ignore this.

  • Restoring dual boot os - windows 7 on MacBook Pro year 2011

    Hi, I have a question to ask, I bought MacBook Pro in 2011, and extended the warranty till year 2015. I wish to send my MacBook back to apple service center to restore my windows os. Forgot to mention, dual boot os is window 7 and default Mac OS. So is it possible to do so? Thanks. Any charges? The MacBook still under warranty.

    Where did you extend the warranty on a 2011 MBP to 2015?
    It is my understanding that Apple will only extend the warranty for a total of three years which would make it 2014 rather then 2015.
    As far as the Apple Service Center fixing BootCamp goes, you will need to discuss that with them. We have no connection to them what so ever and can't speak for them.
    Allan

  • Instant Hotspot not working on MacBook Pro Early 2011?

    Hi and tnxs for reading.
    I have a MacBook Pro Early 2011, and I cannot figure out how to use Instant Hotspot.
    It is regularly working as standard hotspot by activating it on my iPhone and checking the iPhone WiFi Hotspot from WiFi menu, but otherwise is not available after the iPhone goes on stby...exactly as before.
    Is this a limitation like the major part of Continuity?
    Tnxs

    not working for me either and i have iphone6 and macbook mid 2014 so it cant be a hardware problem for me at least....

  • HT5628 When i try to install windows 8 on my macbook pro (early 2011) it says that it only supports windows 7?

    When i try to install windows 8 with bootcamp on my Macbook pro (early 2011) it says it only supports windows 8, how can i fix this?

    bootcamp mean dual boot which mean a dual osx install
    virtual machine is installing another operating system as an applications so to speak
    http://en.wikipedia.org/wiki/Virtual_machine

  • How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.

    How do i use my imac 21.5" 2011 as a display for my macbook pro late 2011, through thunderbolt cable ? I have tried and it doesnt seem to work, neither does target disk mode.
    Could it be a borked cable ? I just bought it new from the store today, i have updated both imac and macbook pro to latest thunderbolt firmware and updates. Both 10.7.3.
    MacBook Pro:
      Vendor Name:    Apple, Inc.
      Device Name:    MacBook Pro
      UID:    0x0001000A17016E60
      Firmware Version:    22,1
      Port:
      Status:    No devices connected
      Link Status:    7
      Port Micro Firmware Version:    FFFF.FF.FF

    You are correct, here is what Apple Says:
    http://support.apple.com/kb/TS3775
    I was able to find these instructions, however they referr to 2009-2011 27" iMacs. I think it's the same, if it's not then contact Apple directly for instructions. If either of the machines is less than 90 days old or covered by AppleCare then call AppleCare tomorrow for help, they should be able to easily answer this for you. You will find the number in your manual or you can use the AppleCare Contact Info link.
    Your iMac should automatically recognize the presence of a digital video signal at the Mini DisplayPort and enter Target Display Mode.
    If your iMac does not automatically enter Target Display Mode, press command + F2 to manually enter Target Display Mode.

  • On my Macbook pro 15 2011, System Profiler is suggesting that it uses SATA III for the hard drive and SATA II for the Optical Drive.  Is that true?

    On my Macbook pro 15, 2011, System Profiler is suggesting that it uses SATA III for the hard drive and SATA II for the Optical Drive.  Is that true?

    That is correct. The tech specs indicate:
    Hard Drive Interface
    6.0 Gbps Serial ATA (SATA)
    Optical Drive Interface
    3.0 or 6.0 Gbps Serial ATA (SATA)

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