My MacBook Pro (2.66GHz Corei7) shuts down by itself continuously

My MacBook Pro (2.66GHz Corei7) shuts down by itself continuously

Hi, I am facing the same issue.
Did you able to solve your issue? Please advise.

Similar Messages

  • Itunes is causing my Macbook Pro to freeze at shut down, any ideas?

    For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?

    For a while I was confused as to why my brand new Macbook Pro was failing to shut down. I continued to use it, and each time I would shut my computer off it would freeze with a loading dial in the lower-middle part of the screen. Eventually I started to run one program at a time. I ran Safari (among other programs), and the computer shut down fine. I ran Itunes, and the computer failed to shut down. I have also realized that Microsoft Office causes my computer to freeze at shut down as well. I have run disk utility to check my hard-drive. Everything came out fine, so I know it is not a hardware problem. Something with the software of Microsoft Office and Itunes are not functioning properly... Anybody have any ideas?

  • I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?

    I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?

    If you have your MBP charger, try a SMC reset:
    http://support.apple.com/en-us/HT201295
    If no success, make an appointment at an Apple store genius bar.
    Ciao.

  • MacBook Pro Mid-2010 Intermittent Shut-Down and Fuzzy Screen

    Hi,
    My MacBook Pro Mid-2010 has been having some problems recently. Hope someone will be able to help me with this. Below are the symptoms that has been showing.
    Symptoms:
    1. Intermittent Shutdown
    2. Screen going fuzzy (when I give it a slight tap it will be fine but everything just hangs)
    3. 3 beep sound
    4. Can't start up (The sleep light will just stay on but nothing appears. I have to force shutdown and try starting it again.)
    I have recently done a clean install of Yosemite but the problem is still occuring.
    I also took it down to Singapore Apple Service Centre to try to get the problem fixed. But the initial tests shows that all the components in the Mac is working fine. I will need to pay for a full test as my Mac is out of warranty hence I did not send it in.
    Below is a copy of the recent log after it shut down by itself.
    Appreciate if someone can help me with this!
    Thank you!
    Regards,
    Kai Yuan
    Anonymous UUID:       730F95C2-DB71-659C-6654-559BD5396C64
    Sun Nov 16 20:38:03 2014
    *** Panic Report ***
    panic(cpu 2 caller 0xffffff801c01e80a): Kernel trap at 0xffffff801c35a806, type 13=general protection, registers:
    CR0: 0x000000008001003b, CR2: 0x00000001069a1000, CR3: 0x000000001e2fc001, CR4: 0x00000000000226e0
    RAX: 0xd7f3000000000000, RBX: 0xffffff802c1370f0, RCX: 0x0000000025000000, RDX: 0x0000000000000000
    RSP: 0xffffff80b28cbd00, RBP: 0xffffff80b28cbd20, RSI: 0x0000000000000002, RDI: 0xffffff802c122528
    R8:  0x0000000000000001, R9:  0x0000000000000000, R10: 0x0000000000002000, R11: 0x0000000000000022
    R12: 0xffffff802c1370f0, R13: 0x0000000000000000, R14: 0xffffff80b28cbe18, R15: 0xffffff802c122528
    RFL: 0x0000000000010286, RIP: 0xffffff801c35a806, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00000001069a1000, Error code: 0x0000000000000000, Fault CPU: 0x2
    mp = 0xffffff80278dbc00, phys = 0x1e649c00, prev (0x7: 0x1bd13000-0x1be00000)
    vp = 0xffffff80278dbc00, phys = 0x11b8d40f0, prev (0xb: 0xffec4000-0xffee8000)
    0xffffff80278da000: aAAAAGsAAABwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAABAICA gAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAACAgB4fCQcgAACACAAAACETGg2GkqKTgoIaPgACAgACKggAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAACAgEAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAG1hcCBhdXRvX2hvbQjXQCeA////AAACAP8PAAAAAAA h/////z8AAAAA0BwoQNutKWNUYjgAno0ngP///wCyjSfQsTie4NxlHID///8A360pgP///yDdrSmA/// /QN2tKYD///9QqI0nCABQBAAACAAABAAAAAIAAAEAAC0VAAAAYXV0b2ZzAAAvbmV0bWFwIC1ob3PAzAA A4A4O7pDu3g5lgAAgIASwOYAPIAAB/P83YNANAAAA
    0xffffff80278db000: eAAAAIEAAACNAAAAAAAAAAAAAAAAAAAAAACAgB4fCQcgAACACAAAACETGgmGkqLTgoMZP0QBMwACKQQ AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AADAwAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAwMAfH4mHLQAGwAgAAAAhExoNidMiE4aPKn9oAuoAAhoAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAIjyRyeA////AAACAP8PAAAAAAAh/////z8AAAAAUa0 nIN2tKYD///+4V2E4AKiNJ4D///8AvI0nMAlmHCDcZRyA////oEWYJ9CylS9Qso0nABAQBAAQEADoMRw nZGV2Zi9kZXb/DwAAACLnt//////4LgoAAAAAIT8AAACA4pEnsESYJynJ1hsgU28cGkkAABjeZhxg22U c8IBFKBBxEyxgS5gnYLyNJwDQgAQAAV2AABAAAAAAEAAAdkIH///LBv8FywYBcHcABAAAAREAAABoZnM AzAAADA7uDuDu7m7jAAAAMMALDswMAHDgDg5u7u7uPu7+DgAGIAAIAgFsDjgDCAAT/wMODWACaBZsTjA HIAAIAgFgKj+bAz4AAgD4P4CDBwH+vQAA
    0xffffff80278dc000: WQAAAF0AAABkAAAAAAAAAAAAAAAAAAAAACAgIAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAwgIAaHxoHLQAGQAoRAAAAABIDABAAAIAAFn0AAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAHh8JByAAAIAAAAAAAAAiAS9kZXYvZGlzazEAAAjInieA////AAAAAgABAAAAAEA AAwAAACHdCAAAAAAhMEyYJwMAAADA4pEnQMaNJwAQAAAAAAIA/w8AAAAAACH/////wIx3JwIAAAAAAAA A4ADmDk7uBM4AAAzsAIIQAArYeiP/Ax4AAvwPOFCCCRAgAAgCAQAOAAAA
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80abe1de10 : 0xffffff801bf3a811
    0xffffff80abe1de90 : 0xffffff801c01e80a
    0xffffff80abe1e050 : 0xffffff801c03a443
    0xffffff80abe1e070 : 0xffffff801c35a806
    0xffffff80b28cbd20 : 0xffffff801c142c3b
    0xffffff80b28cbdd0 : 0xffffff801c357da7
    0xffffff80b28cbeb0 : 0xffffff801c15c86b
    0xffffff80b28cbdd0 : 0xffffff801c146ef4
    0xffffff80b28cbf40 : 0xffffff801c1510f7
    0xffffff80b28cbf50 : 0xffffff801c44dcb2
    0xffffff80b28cbfb0 : 0xffffff801c03ac46
    BSD process name corresponding to current thread: launchd
    Mac OS version:
    14A389
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x000000001bc00000
    Kernel text base: 0xffffff801be00000
    __HIB  text base: 0xffffff801bd00000
    System model name: MacBookPro6,2  Mac-F22586C8)
    System uptime in nanoseconds: 694617714744
    last loaded kext at 41929989267: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f9e43c000, size 32768)
    last unloaded kext at 112897414739: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9d344000, size 65536)
    loaded kexts:
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.14.37
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.0f10
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleMikeyDriver 266.5
    com.apple.driver.AppleHDA 266.5
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleIntelHDGraphics 10.0.0
    com.apple.GeForceTesla 10.0.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleUSBCardReader 3.5.0
    com.apple.driver.AppleIRController 327.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 266.5
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
    com.apple.driver.AppleBacklightExpert 1.1.0 >AppleGraphicsControl 3.7.21
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleHDAController 266.5
    com.apple.iokit.IOHDAFamily 266.5
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.0f10
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.iokit.IOBluetoothFamily 4.3.0f10
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.iokit.IO80211Family 700.52
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    USB Device: Built-in iSight
    Thunderbolt Bus:

    I just had the same problem! Just installed Mavericks a couple of days ago but everything was running perfectly till just a couple of minutes ago watching netflix and working on Dreamweaver my macbook just shutdown. I had to Turn it back on and in the first try it shutdown immediatelly again, then i tried for second time and as soon as i got back into my account a bunch of programs start sending erros as my clock was set to a different date. My battery seems to be fine, i even check the report in the system preferences, it had 50% of battery and was plugged in so i am guessing that is not the problem.
    Here the report:
    Charge Information:
      Charge Remaining (mAh):          3356
      Fully Charged:          No
      Charging:          Yes
      Full Charge Capacity (mAh):          6626
      Health Information:
      Cycle Count:          367
      Condition:          Normal
    I had to have my motherboard replaced last year as my macbook its a 15 inch Mid 2010 so i took it to Mac Store.. they didnt charge me for anything as it is a problem that Apple acknowledge the problem was in their side. I am just hoping i dont have to deal with this again.

  • My Macbook Pro 15" (late 2007) shuts down unexpectedly

    I have started having this problem intermittently over the past month, and it has gotten worse over the past two days.
    I am using my Macbook Pro normally (watching Youtube videos or online streams primarily), and it will suddenly either go to sleep or shut down entirely.  If it goes to sleep, I can press enter and it will wake up briefly before going back to sleep about 3 seconds later, until eventually it will just shut down on its own.  If it shuts down completely, I can press the power button to start it back up, but it will shut down again before even reaching the login screen.  I tried going into bootcamp, but it shut down before I could select the Windows partition.
    The only thing that has worked so far is resetting the SMC by holding Shift+ctrl+alt+power button for a few seconds while it is off.  That lets me start it up for a while, but if I ever start using it for something a bit more demanding (again, Youtube or video streams, for example), it will shut down after probably about 30 min. of use.
    I just got back from the Apple store today to get my power adapter and my battery replaced.  The power adapter cable connection was exposed, and the computer had been saying to service the battery for a couple of years now.  After replacing those, the service battery message went away, but it just started shutting down again.  The Apple store MRI diagnostics only showed the battery problem.
    One other piece of info is that I hear a click from the left side of the laptop before it shuts down (can't tell if left front or left back).
    Any help would be greatly appreciated.  Thank you.

    Hello Shamalama,
    If you can't install the Superdrive Firmware Update 3.0 first please make sure it applies to your MacBook Pro.
    About SuperDrive Firmware Update 3.0 - Apple Support
    Follow these steps to find out if your Mac requires this update and if the update is successfully installed:
    From the Apple () menu in the upper-left menu bar, choose About This Mac. 
    Click More Info, then select Serial-ATA in the Hardware section of System Profiler. 
    Select the DVD entry, and inspect the Revision field in the window below. 
    On an iMac, if you see Revision: KA15 or 2AHG, your iMac needs this update.  If the update has been successfully applied to an iMac, the field will be KA16 or 2AHH.
    On Mac mini computers, if you see Revision: 2AHF, your Mac mini needs this update.  If the update has been successfully applied to a Mac mini computer, the field will be 2AH1.
    On MacBook computers, if you see Revision: KA14, KA19, SA15, SA17, 1APF, KK07, or CP06 your MacBook needs this update.  If the update has been successfully applied to a MacBook, the field will be KB19, SA18, 1APG, KK08, or CP08.
    On MacBook Pro computers, if you see Revision: KA14, KA19 or SA17, your MacBook Pro needs this update.  If the update has been successfully applied to a MacBook Pro, the field will be KB19 or SA18.
    Learn what to do if you cannot install the SuperDrive Firmware Update 3.0 .
    Then, as linked, check out the article
    Mac OS X v10.6.4 and later: Unable to Install SuperDrive Firmware Update 3.0 - Apple Support
    More info on the update and install tips can be found at
    About SuperDrive Firmware Update 3.0 - Apple Support
    Best,
    Nubz

  • Why is my Macbook Pro suddenly and constantly shutting down/crashing on me and giving me a blacked out or blued out screen with lines?  Seems like a total system failure is happening?

    Macbook Pro- shortly after upgrading to free software upgrade to Mavericks- 10.9.5-
    has suddenly been freezing up, but went more directly to 'shutting down,'  CRASHING on its own.  Most of the time, if I'm even able to successfully get the laptop turned back on, it only stays up/on for a few moments before repeating the failure.   The failure is often accompanied with the monitor going 'blank,' or most typically either 'blacking out,' or going blue/green or grey screen with lines or grids all over the monitor.  All Desktop visibility, functions or applications in process disappears.  This has caused repetetive 'forced shut downs,' which I never usually do, unless prompted to because I have no choice like this.... Or as I said, the computer itself will just shut down and turn off by itself.... Can anyone tell me what this issue is, and I'm pretty sure other Mac users have seen this exact thing I'm describing happening on their laptops, with their systems or on their monitors.  Someone please explain or point me in the right direction... as naturally my laptop just went out of warranty as well.... And I don't know if this means the entire system is basically corrupted, dying/dead... and or if it is a monitor issue, a hardware issue, software issue or if there is anything that can be done to restore, repair it, etc.?   Also another thing I have noticed ever since getting this laptop- (few years old now...) is that it runs VERY HOT... has in fact burned my lap /skin many times... and seems like the fan or internal operating systems/functions are also perhaps not functioning properly.  Can this also be causing the problem?  Or is it a corruption or virus of some kind? etc.   Thank you.

    What you describe sounds like a hardware issue. Unfortunately, you'll need to get that checked out by Apple. If you have an Apple Store near you, make an appointment with the Genius Bar and take the machine in for evaluation.

  • Macbook pro restarts instead of shutting down. Just picked up from genius bar!

    Hello, I've just picked up my macbook pro from the genius bar, I had the airport card and dvd drive replaced and when I got home i noticed that when i press shut down the laptop restarts..any thoughts? Thanks in advance

    That is certainly frustrating, take it in and find another issue.  Have you tried an SMC reset to see if that helps?
    If that doesn't work, I would take it back and have them see what they did wrong, if they did anything wrong, becasue it should be working right after service.

  • MacBook Pro freezes after clicking 'Shut Down' and won't remember 9600M GT

    After choosing 'Shut Down' from the Apple menu my MacBook Pro (1998, 5,1 2.4 Ghz Intel Core 2 Duo) freezes and the Grey Screen of Death appears.
    Strangely this only happens when I'm using the lower-power GeForce 9400M graphics card. When I use the high-performance NVIDIA GeForce 9600M GT graphics card my MacBook Pro wil shut down normally.
    Ever since upgrading my system to Mac OS X 10.6.3 this problem occurs. But since then also other problems arose. After installing Safari 5 my MacBook didn't boot, and I had to zap the PRAM to get the system booting again. Since then my system won't save the 9600M GT setting in the Energy Saving panel. I can logout from the 9600M and login to the 9600M GT, but after a reboot it switches back to the 9600M card.
    Today I did a combo update to Mac OS X 10.6.4, but all the problems still occur. Also I did maintenance tasks with 'Cocktail' and 'Maintenance', but that didn't help either.
    Also sometimes after choosing the GeForce 9600M GT graphics card, OS X logs out and hangs in the blue screen instead of displaying the login screen.
    I hope someone can help me out with this!

    Unfortunately the problem reoccured, alltought less. The last weeks my MacBook froze two times.
    The report I send to Apple contains the following:
    ... Sat Jul 17 12:42:23 2010
    panic(cpu 1 caller 0x124fc5b): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-2.8.63/k ext/AGCPowerManagement.cpp:849
    Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)...
    Anyone a clue how to solve this problem? Thanks!

  • Macbook Pro i5 2.4Ghz shutting down due to overheating

    I recently upgraded my 5yr old Macbook Core Duo to a nice, shiny new Macbook Pro i5 2.Ghz. I'm absolutely in love with it in every way possible except for one issue I'm having:
    When I play Company of Heroes on Windows 7, I've had the Macbook shut down three times so far. After the first time, I felt the area just above the F1 / F2 keys and it was extremely hot to touch. I downloaded CoreTemp and Hardware Monitor to test for temperatures and discovered the Macbook is set to auto-shutdown once CPU temperatures reach 105C.
    Is this normal? I've had the Macbook for four days now and wondering if this is a common problem. I've since gone out and bought a Coolermaster NotePal U2 notebook cooler, but I am a little reluctant to do any heavy gaming on this now.
    Should I take this in to an Apple Service Center to be checked?
    Just to clarify, in an airconditioned room with ambient temps of 24.5C, using the Coolermaster stand, the Macbook is idling with temps of:
    CPU #0 53C
    CPU #1 57C
    Low 50C
    High 97C (during Company of Heroes 5 mins ago)
    Thanks in advance

    Hardware Monitor had them running at 5517 rpm or something close to that. Perhaps Windows 7 has less effective power / fan management than Snow Leopard, I don't know. I've been wanting to try out a game from Steam for OSX so I may post back with more results.
    What I'm worried about is the fact that it is shutting down at all. Safety mechanism or not, I would rather my computer not shut itself down while I'm in the middle of doing something.
    Just on a side note, I found that sliding the Macbook down off the rubber pads on the Coolermaster stand so that the bottom vent is directly over the fans of the stand dropped the idle temps in OSX to 36C. Pretty impressive. If the Macbook is placed as it is shown in the instruction card (on the rubber pads) the idle temp goes up to 41C.

  • My MacBook Pro 15" won't shut down properly.

    I am in search of help cause no one seems to know what the problem is. I have a late 2008 unibody 2.4ghz 15" MacBook pro. everything works smoothly and fine the computer runs superb, but when I go to shut it down I get a gray screen and a pinwheel thing and it just keeps spinning. Ive left it doing this for about 8 hours so I know it's not an issue with time. I can only get it to shut down when i hold the power button which I don't like doing. Everything else is in full working order any suggestions?

    Sounds like you might need a SMC reset.
    I would also try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
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    Message was edited by: teck help

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