My Macbook Pro 2011 15" is having some problems
The screen on my macbook pro suddenly turned white, and seconds later it started to change repeatedly into different colors. It did that for a minute until i pressed the On/off button for 6 seconds and it turned off. Now its working perfectly but im worried something is wrong in my computer. Months ago i had a problem were my computer wouldnt turn un and not even charge, but after a day or to it worked perfectly until today. The mac is almost new, bought it in spetember 2011, should i take it to tech support or something?
Taking it in for service is a good idea.
Similar Messages
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Hey Dears, I was working with my Macbook pro 2011, then i have some flash light in the screen, so i shutdown the computer, when i try to open it again i had a black screen, so any one of you have any idea about what should i have to do ?
Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
I have XMarks enbled, and about 20 seconds after opening, Firefox asks me to verfiy two XMarks addresses (choose between local or server). After I do so, Firefox crashes and generates the below crash report details:
Add-ons: [email protected]:3.7.8,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.6
BuildID: 20100625223402
CrashTime: 1281634673
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1278427861
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 68778
StartupTime: 1281634490
Theme: classic/1.0
Throttleable: 1
URL: http://www.nytimes.com/2010/08/13/business/13auto.html?_r=1&hp
Vendor: Mozilla
Version: 3.6.6
This report also contains technical information about the state of the application when it crashed.See my reply in your other post.
https://discussions.apple.com/message/25838050#25838050
Please ask only once. -
Bluetooth not working macbook pro 2011, AHT found nothing
My macbook pro 2011 has been having some issues with bluetooth. The system doesn't even recognize as having bluetooth hardware. I went under the hardware profile and it actually says No information found under bluetooth. I was able to do a full hour diagnostic test using Apple Hardware Test and everything was all clean. I'm not sure if this is Yosemite related or not. I definitely remember using my bluetooth enabled keyboard and mouse on my system before I upgraded to Yosemite. Wifi works fine. I've tried resetting PRAM, but nothing. I'm at a loss, not sure if there is anything else I can do.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. You may have to leave the machine there for several days.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional—ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed. -
Is anyone having a problem connecting 400 firewire thru an adapter for the 800 firewire port on a Macbook Pro 2011? It does a kernel panic every time I connect it. Is there a "proper way" to connect it? Just in case it makes a difference I am trying to hook up an Avid Mbox Pro for Pro tools.
What is the part number and model of Firewire adapter?
I have used them in the past without any problems whatsoever.
Allan -
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro 2011 - Apple It's time
Hi,
So I'm the owner of a new second-hand 17" Macbook, for years I've dreamed of getting one of these and today was finally the day it happened. Specs are
Macbook Pro 2011 Late
i7 2.4Ghz
6770m
8gb RAM
At first the laptop booted up fine so I decided to do what any new proud macbook owner would do, show it of at work. During the course of the day I experienced intermittent freezing issues and eventually a blue screen of death. I thought to myself that I must of brought a dud and immediately went to contact the person I brought it of for a refund. Being a genuine trader he was more than happy to oblige and give me a full refund. Frustratingly this macbook had already grown on me enough to the point where I was determined to research into solution. Initially I suspected a HDD fault so I went to attempt a apple internet recovery, all that solved was my blue screen of death and changed it to a grey screen of death. Digging deeper it was clear from countless others in my situation that the issue was being caused by the GPU.
Now I'm no apple genius but I have enough of a computer technical background to know when something has not been done right. Now clearly apple has done wrong in the manufacturing process of GPU soldering and thermal paste application. This issue is nowhere relevant to software except for the point in which the system switches from the integrated to the faulty discrete GPU like it's suppose to in high-intensive tasks. Having this macbook for only a day and some determined researching its pretty simple to join the dots. The soldering process and material they used was doomed to fail from the start, eventually all 2011 models with discrete GPU's will burn out, it just depends on how well their owners have taken care of them. In regards to the thermal paste application you will be able to see from my images the kind of care and pride apples has undertaken in applying it. There was more around the CPU & GPU than there was on itself, that's like having a peanut butter and jelly sandwich with most of the peanut butter and jelly smeared around the plate. Considering this laptop would of cost close to 4500NZ back in the day I can't imagine what other original 2011 Macbook owners are feeling.
What makes it worse is that apple techies you go to will say a full logic board replacement will be needed from your own pocket when your macbook was already doomed, isn't that a way to rub further salt into the wounds Apple. Opening up my macbook it was obvious to see that the logic board inside was not the original and sometime during it's lifetime it too had a full logic board replacement. However I can't say if it was for the same reasons. Regardless it's obvious that replacing the logic board does not solve the issue and wastes everybody's time and money.
Apple, these macs require two things.
-A solder repair for the GPU
-A re-application of thermal paste
It's really not that much to ask considering the worth of these laptops, also wouldn't you rather have these leaving a legacy of the ultimate desktop replacement than apples shameful ticking time bomb?
I'm typing this of the very macbook having these issues so for anyone who wants a temporary fix please refer to the free gfxCardStatus software which allows you to force integrated graphics only. For now it's stable but dreadfully hinders the potential this beast was made for.
"Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations."
"Quality is more important than quantity. One home run is much better than two doubles."
Steve Jobs
In hopes that apple does not remove this post.There is excessive swapping of data between physical memory and virtual memory.
That can happen for two reasons:
You have a long-running process with a memory leak (i.e., a bug), or
You don't have enough memory installed for your usage pattern.
Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
In the Activity Monitor application, select All Processes from the menu in the toolbar, if not already selected. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The process named "Safari Web Content" renders web pages for Safari and other applications. It uses a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider it a prime suspect.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details. -
I am currently having bad hangs with my 13" MacBook Pro (2011) which I book 2012 ad a New external Harddrive (WD My Passport Edge) which was given to me as a gift.
Friends of mine told me there is a compatibility issue between the USB 3 cord and the USB outlet of my MacBook Pro.
Although this shouldnt be the case as the box of the Hard drive I got said it was compatible.
I even downloaded the WD Drive Utilities and sometimes whenthe Harddrive is plugged in the Utilities doean't Open but just bleeps in the Applications Dock.
Before I used the Harddrive I read a lot from the WD Manual and went to their site and downloaded a firmware update so I really don't know what the problem is.
What I am afraid of is that I may lose some files if I place them in the external Harddrive.
Can anyone help me with this or should I be asking for a replacement harddrive?
This is my first experience with an external hard drive as I never used one before.
Thank you very much.To be honest, I've had back luck with Western Digital drives and I avoid them at all costs. If I were you, I would return the WD drive and look at externals from OWC or MacMall (LaCie, even G-Tech).
That's just my personal opinion, mind you...
Clinton -
Hi there. I have a brand new MacBook Pro 2011 and I'm having some problems with my wireless connection. I have in the same room a Mac Mini, my Ipad , my Ipod, 3 PC's and all of them have a wireless connection. I notice that since my last MacOSX update I have some problems with my wireless connectivity in my Macmini. Now I'm having the same problem in my macbook pro. I have internet in all my other devices but no internet in my Mac Mini or Macbook. The Access point is 5 meters away from my devices. I put some repeater in the middle to repeat the signal but I'm getting the same beavior. Can someone help me on this? If I go to the network setting and renew my DHCP address I can access the internet but after 15 minutes I'm getting the same problem again.
The signal bar on the menubar is not always an accurate indicator of how strong the signal is. A more accurate measure is if the signal drops entirely and you are definitely in range of the airport base station. Also anywhere within 3 meters you may get signal degradation because of overlapping radio waves cancelling each other out. You also have the option to ask to speak to a customer relations person when you call AppleCare, and ask for an expedited repair, and have your airport card properly seated. Sometimes they can get loose, or the antenna can get loose inside, though normally this isn't a problem unless the machine has to be opened for some reason.
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Macbook Pro 2011 charging behaving weird. Charges and stops repeatedly and takes very long. Help?
So a few weeks ago my MacBook Pro 2011 started having charging problems. I would use it normally. Then plug it in to charge anywhere between 5-20 percent like I've been doing for the past year that I've had it (since August 2011). Anyway, what happens now is that it charges but extremely slowly - at least 4 hours to fully charge as opposed to the 1 1/2 to 2 hours that it used to take. Also, it seems to be draining a lot quicker than it used to while only browsing the internet. Furthermore, while charging, the battery meter goes from the percent its charged to to "not charging" back and forth. What's going on? Is there a problem with my battery, my computer, or the magsafe charger? [please refer to the pictures below to get a better understanding of my problem - these pictures were taken over a 2 hour time period - a time period that usually is enough to charge my computer] - if you'll notice, in the first two pictures, the percent barely went up by 10 in a half hour period:
Here are my Mac power stats:
Battery Information:
Model Information:
Serial Number:-----------
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 6156
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 6393
Health Information:
Cycle Count: 343
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1607
Voltage (mV): 12182
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 25
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 20
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
Does anyone have any idea what the problem may be?
Thank you,
macstrtry doing a SMC RESET and see if that sorts it out for you.
if doesn't work - better take it to Apple and have them look at it before something else goes wrong...
good luck - hope you get it sorted out.. -
How to reformat a Macbook pro 2011 hard drive?
Hello,
How do you reformat a MacBook Pro (OS X 10.7.3) 2011s Hard drive? I already backed up all the files I wanted to save. But since I have the new Macbook pro 2011 (only a few months since I got it) it didn't come with an installation disc, but instead already came with all the applications. I'm wondering how to reformat the hard drive so it wipes out everything and I can start fresh and what would happen to all the applications?Well Lion has a Lion Recovery Partition on the drive you can access by holding command r and booting, there you can erase the Lion OS X partition completely (all files and programs) and reinstall Lion or simply reinstall Lion if there is a issue with it (no programs or files are touched in this second procedure)
Lion is downloaded from apple's servers, you need AppleID and a fast reliable internet connection with no bandwidth caps limiting you.
https://support.apple.com/kb/HT4718
If you want to replace the drive, there is software called Carbon Copy Cloner than can clone both the Lion OS X Partition and the Lion Recovery Partition to a external drive intact (excpet what's in the Trash, no Filevualt, no bootcamp, use free Winclone for that)
Hold the option key and you can boot from the external drive and format and clone everything to the new internal drive. TimeMachine of 10.7.2 and later can be booted from it's Lion Recovery Parttion as well just to restore only, cloning is better process because it gives full access to everything like before on the internal drive.
http://www.bombich.com/index.html
Some newer Mac's have Lion Internet recovery built in where the firmware will install the Lion Recovery/OS back onto a completely blank/new hard drive. -
Can i use hdd + SSD in my macbook pro 2011 ?
can i use hdd + SSD in my macbook pro 2011 ?
cause i already had 750GB and now i am palnnin gto buy SSD to install my system on it and keep the 750Gb as a storge can i ?Go see Bmer here
http://macosg.com/
He's knowledgable about exactly what your wanting to do.
Some drawbacks, you can't boot from any OS (OS X or Windows) installer disk from a external optical drive the Superdrive goes into when you install the kit. -
I am having problems with my macbook pro 2011 version. First of my display will not go to sleep, it will stay on screensaver. I told the sreen to go to sleep in 5 mins and i set hot corners to sleep display. When i go to the corner to make the screen go off, it wont. the sleep light on the front of the macbook pro will turn on idicating that its in screen sleep mode and the keyboard lights turn off but the screen wont. The second problem is that when i close the lid to my mackbook pro and it goes to sleep. Then when you open it and it comes out of sleep, you will be using it for 5 secs and then it goes back to sleep and then move the mouse and it comes back on.
Try resetting your SMC.
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Display issue - My macbook pro 2011 detects my display but does not display an image
Hi, I am having a problem connecting my MacBook Pro (2011) to my HP 2511x display. I used the display all morning with my mbp connected and closed. When I came back, after the computer went to sleep, I cannot get any image on the display. The computer detects the display but no image appears.
I have tried-
Installing the latest firmware and software updates
restarting both the computer and monitor
trying all of the possible display arrangements and settings for resolution and refresh rates
Also I am connected using a minidisplay to DVI adaptor in the thunderbolt port.
Any and all suggestions appreciated.
thanks.Hello Aminetti,
It sounds like your computer goes to sleep, and will not wake up, so you must manually restart your computer. I recommend the troubleshooting in the following article:
OS X: When your Mac doesn't sleep or wake
http://support.apple.com/kb/TS5357
Reset SMC
Reset NVRAM/PRAM
Test with external devices disconnected
Try Safe Mode
Try another user account
Thank you for using Apple Support Communities.
All the best,
Sterling -
Can i run adobe design premium 4 in macbook pro 2011?
I just bought a macbook pro 2011 2.2 GHz, quad core i7 to work with my adobe design premium 4. I heard many software like final cut studio and adobe creative 5 are are not working well with mac os lion. I got really worry and want to return the macbook pro. But before returning the macbook pro, i need to hear from you. I google and many people had no problem running adobe cs3 and cs4 with mac os lion. I need your help!
Both Adobe software titles you reference are incorrect. Do you mean Adobe InDesgn 4? if so that has problems running in Lion. I don't know where you get your information about Final Cut pro from. You can always check that forum here:
https://discussions.apple.com/community/professional_applications/final_cut_pro_ x
In any case this web link may be of some help:
http://roaringapps.com/apps:table
Maybe you are looking for
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My icloud songs have disappeared off of my laptop, what can i do to get them back?
I just set up a new windows laptop, when i downloaded the new itunes it had all of my songs on which were from my icloud account. I then plugged in my iphone 5 to the laptop and pressed sync. The music that had been on my itunes was then all delted a
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Music list in songs view always goes back to top...
In previous versions of iTunes, when swapping between playlists (or building them, for example), every time you went back to the music folder in the library, you get back to where you left off. Now, it seems that if you switch out of the Music folder
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After upgrading to Lightroom 5.5, I am seeing a very annoying flash in the cropping area whenever I change the crop or apply a adjustment or preset. It's very distracting and is new to LR 5.5. The image very briefly is shown larger and then snaps
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Hi all, I'm hoping someone can help me, I bought a Toshiba Satellite nearly 3 years ago from a national computer store and am now finding that the battery is dying quickly, not a problem I thought, I'll just pop on the website and look up a replaceme