My MacBook Pro 2011 Crashed!
Hi,
I have MacBook Pro 2011 model. It came with snow leoprod but then I upgraded it to Mountain Lion sometime in 2012. Initially everything was fine but since last 2-3 months, I started noticing that performance was getting back. I checked CPU and Memory usage, and everything seems to be fine. I had to idea why it was getting bad.
Two days ago, my MBP failed to start. I used 'option' command during startup to run disk utilities and did check for disk problems including permissions. Though disk repair did not return any errors, the verify disk permissions was taking foreever to finish. I left it overnight but it still did not finish. Thats when I thought something was wrong with disk permissions.
I then used the recover option to reinstall Mountain Lion OS. The download was via internet. It downloaded successfully but then when it tries to reinstall OS, it gets stuck. I left it for 5-6 hours but installation never finishes. The remaining time to install shows some ridiculous number like -6,5678 minutes remaining. So did hard reboot by pressing power button to restart and run disk diagnostics. I again ran all checks and everything showed find. SMART status shows Verified. No disk errors or permissions at all.
I have no idea what is going on. Can somebody please help me? I basically want to do this:
1) I have to retrieve few documents from the harddisk and copy it to my external disk. Can you please let me know if this is possible?
2) If I can achieve # 1, then try to do a clean install of OS. Since I was not supplied any DVDs with OS, I am not very sure how to clean install Mountain Lion on my laptop.
BTW, I don't have any other Mac products. If I have do anything like USB bootable disk, then I have to do it on my Windows Vista laptop.
My MacBook Pro is with following configuration:
1) CPU i7
2) Memory 4 GB
3) HDD 500 GB
Please help me!
Regards,
Tihor
Hi,
Can somebody please help? Any suggestions?
Thanks!
Tihor
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I have a MacBook Pro (2011) with Lion OS X 10.7.5 on it. Systematically over the last week it has been giving errors, rebooting, Time Machine Backup has stopped working (I do have a backup that was made just befrore these errors).
At various times a black small screen appears which says an error has occured and the machine needs to reboot. SOmetime the rebbot is succesfull and other times not - I have restored from TMB 4 times this weekend
This is the error I get from the report that appears when the machine does reboot:
Interval Since Last Panic Report: 2717694 sec
Panics Since Last Report: 3
Anonymous UUID: E0E7507D-609A-4800-A38E-9C1534A5E796
Mon Jan 14 11:59:37 2013
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff80002aa18b, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x000000005e3d0003, CR4: 0x00000000000606e0
RAX: 0x000000000001ea71, RBX: 0xfffffe8000000000, RCX: 0xffffff80161801a0, RDX: 0x0000000000000021
RSP: 0xffffff8128783068, RBP: 0xffffff8128783090, RSI: 0x0000000000000040, RDI: 0xffff800000000000
R8: 0x0000000000000000, R9: 0xffffff80106f2e20, R10: 0xfffeffffffffffff, R11: 0x000ffffffffff000
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0xffffff802f005490, R15: 0x00000001084ca000
RFL: 0x0000000000010246, RIP: 0xffffff80002aa18b, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000000, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff8128782d10 : 0xffffff8000220792
0xffffff8128782d90 : 0xffffff80002c4794
0xffffff8128782f40 : 0xffffff80002da55d
0xffffff8128782f60 : 0xffffff80002aa18b
0xffffff8128783090 : 0xffffff80002adcbe
0xffffff81287830a0 : 0xffffff800026fc58
0xffffff8128783120 : 0xffffff8000265468
0xffffff81287831b0 : 0xffffff80005a8647
0xffffff81287836f0 : 0xffffff80005a93e1
0xffffff8128783f30 : 0xffffff80005a994b
0xffffff8128783f50 : 0xffffff80005ce4cb
0xffffff8128783fb0 : 0xffffff80002daea3
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,3 (Mac-942459F5819B171B)
System uptime in nanoseconds: 3340344072695
last loaded kext at 2340934338679: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 16384)
last unloaded kext at 2409737033308: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.75
com.apple.kext.ATIFramebuffer 7.3.2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMuxControl 3.1.33
com.apple.ATIRadeonX3000 7.3.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSurface 80.0.2
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
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com.apple.kext.OSvKernDSPLib 1.3
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com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.kext.ATI6000Controller 7.3.2
com.apple.kext.ATISupport 7.3.2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.driver.AppleKeyStore 28.18
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
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Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x0000, 0x57494C4B0000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0xfd130000 / 5
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd120000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
I am not sure what this means or what it is telling me, but I fear it may be my hard drive crashing. The rebboting occurs at various times..opening outlook, trying a TMB..downloading an update from the net...no specific action happens before this..
I hope someone can help me.
Thanks
KimTime and time again, this particular kernel extension:
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
...will cause kernel panics. Remove it from your System and put it in a folder on your Desktop and restart. See if your machine is stable without it.
Clinton -
My macbook pro keeps crashing. It appears to be a similar problem each time as the panic is always generated from the same address i.e. 0xffffff80002d0238 although the number after the cpu can be 2 or 0. Can anyone help me to understand what is causing the panics?
Fri Aug 26 10:09:38 2011
panic(cpu 2 caller 0xffffff80002d0238): Double fault thread:0xffffff800bf416b8 at 0xffffff80002e3b10, registers:
CR0: 0x0000000080010033, CR2: 0xffffff805f3c7ff8, CR3: 0x000000004148b000, CR4: 0x0000000000040660
RAX: 0x0000000000000001, RBX: 0xffffff8059e6e000, RCX: 0xffffff800bf416b8, RDX: 0xffffff8059e6e8e0
RSP: 0xffffff805f3c8020, RBP: 0xffffff805f3cbb60, RSI: 0x000000002231db52, RDI: 0xffffff800087a260
R8: 0x0000000000000015, R9: 0x0000000000000015, R10: 0x0000000000005a8f, R11: 0xffffff7f80dd7d71
R12: 0xffffff800bf416b8, R13: 0x0000000000000004, R14: 0xffffff800087a260, R15: 0xffffff800087a220
RFL: 0x0000000000010097, RIP: 0xffffff80002e3b10, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 2), Frame : Return Address
0xffffff8059ebaeb0 : 0xffffff8000204d15
0xffffff8059ebafb0 : 0xffffff80002d0238
0xffffff8059ebb0a0 : 0xffffff80002e491f
0xffffff805f3cbb60 : 0xffffff8000208fec
0xffffff805f3cbbf0 : 0xffffff8000209ab2
0xffffff805f3cbc60 : 0xffffff800024e5a7
0xffffff805f3cbcd0 : 0xffffff800049450a
0xffffff805f3cbe60 : 0xffffff8000494dee
0xffffff805f3cbf40 : 0xffffff80004e7e63
0xffffff805f3cbfa0 : 0xffffff80002e4441
BSD process name corresponding to current thread: VShieldScanManag
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 97535750850
unloaded kexts:
(none)
loaded kexts:
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
com.mcafee.kext.Virex 1.0.0d1
com.apple.filesystems.smbfs 1.6.7 - last loaded 41984600887
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17.1
com.apple.driver.AppleIntelNehalemProfile 11.1
com.apple.driver.AppleIntelMeromProfile 19.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.3.6
com.apple.driver.AppleIntelSNBGraphicsFB 6.3.6
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleSDXC 1.0.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPort.Brcm4331 433.11.5
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBUHCI 4.2.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.12
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 366
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.1.1
com.apple.driver.AppleThunderboltEDMSource 1.1.1
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.AppleThunderboltDPOutAdapter 1.3.2
com.apple.driver.AppleThunderboltDPInAdapter 1.3.2
com.apple.driver.AppleThunderboltDPAdapterFamily 1.3.2
com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.6
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.driver.AppleThunderboltNHI 1.2.6
com.apple.iokit.IOThunderboltFamily 1.4.9
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0Hi c,
Go to MacAfee's website and use the proper uninstaller to uninstall it. -
Macbook pro 2011 keeps kernel panicking intermittently
My new macbook pro keeps crashing every hour to day. I have lost a great deal of work as a result, and this problem is really starting to get aggravating. I have done numerous reinstalls from the lion dmg imaged to a usb drive and this problem will not go away. I have an ssd and have upgraded the ram to 8gb. I ran ram tester in single user mode 4 times and it found now problems. I am at a loss of how to proceed. The following is the kernel panic infomration given on reboot:
Anonymous UUID: DD05FC16-A5EE-4D81-963C-297B00C961A8
Mon Sep 26 20:42:54 2011
panic(cpu 0 caller 0xffffff80002c266d): Kernel trap at 0xffffff800057b7a1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xfffffb8000833e4c, CR3: 0x00000000606ee064, CR4: 0x00000000000606e0
RAX: 0xfffffb8000833de0, RBX: 0xffffff8014cd9560, RCX: 0xffffff81041ebf30, RDX: 0x0000000000000000
RSP: 0xffffff81041ebe10, RBP: 0xffffff81041ebe30, RSI: 0x0000000000000001, RDI: 0xffffff8014cd9560
R8: 0x0000000000000002, R9: 0x0000000000000000, R10: 0x80000000606ee064, R11: 0xffffff80002d8200
R12: 0xffffff80192b0740, R13: 0xffffff801598c2e0, R14: 0x0000000000000000, R15: 0x0000000000000001
RFL: 0x0000000000010282, RIP: 0xffffff800057b7a1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xfffffb8000833e4c, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81041ebad0 : 0xffffff8000220702
0xffffff81041ebb50 : 0xffffff80002c266d
0xffffff81041ebcf0 : 0xffffff80002d7a1d
0xffffff81041ebd10 : 0xffffff800057b7a1
0xffffff81041ebe30 : 0xffffff8000563b3f
0xffffff81041ebe60 : 0xffffff80005602f9
0xffffff81041ebf70 : 0xffffff8000552829
0xffffff81041ebfb0 : 0xffffff8000820057
BSD process name corresponding to current thread: Finder
Mac OS version:
11C57
Kernel version:
Darwin Kernel Version 11.2.0: Tue Aug 9 20:54:00 PDT 2011; root:xnu-1699.24.8~1/RELEASE_X86_64
Kernel UUID: 59275DFA-10C0-30B3-9E26-F7B5DFB1A432
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 10337416683169
last loaded kext at 278401249863: com.apple.iokit.SCSITaskUserClient 3.0.1 (addr 0xffffff7f807bc000, size 36864)
last unloaded kext at 2372321285254: com.apple.iokit.IOUSBMassStorageClass 3.0.0 (addr 0xffffff7f80796000, size 69632)
loaded kexts:
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
com.parallels.kext.prl_hid_hook 7.0 14920.689535
com.parallels.kext.prl_hypervisor 7.0 14920.689535
com.parallels.kext.prl_usb_connect 7.0 14920.689535
com.logmein.hamachi 1.0
com.sophos.kext.sav 7.3.0
com.parallels.kext.prl_vnic 7.0 14920.689535
com.parallels.kext.prl_netbridge 7.0 14920.689535
com.drahtwerk.iScreenFramebuffer 1.2
com.apple.filesystems.smbfs 1.7.0
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.nke.webcontentfilter 3.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.3f7
com.apple.driver.AppleMikeyDriver 2.1.3f7
com.apple.kext.ATIFramebuffer 7.1.2
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.1
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleLPC 1.5.3
com.apple.driver.AppleMuxControl 3.0.16
com.apple.ATIRadeonX3000 7.1.2
com.apple.driver.AppleIntelHD3000Graphics 7.1.2
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 512.20.18
com.apple.driver.AppleSDXC 1.1.2
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.5.0
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 167.0.0
com.apple.kext.triggers 1.0
com.apple.driver.AppleAVBAudio 1.0.0d11
com.apple.driver.DspFuncLib 2.1.3f7
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOBluetoothSerialManager 4.0.1f4
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.1.3f7
com.apple.iokit.IOHDAFamily 2.1.3f7
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.kext.ATI6000Controller 7.1.2
com.apple.kext.ATISupport 7.1.2
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.driver.AppleIntelSNBGraphicsFB 7.1.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.1f4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.1f4
com.apple.iokit.IOBluetoothFamily 4.0.1f4
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.0
com.apple.driver.AppleThunderboltDPInAdapter 1.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.1.8
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 403
com.apple.driver.AppleThunderboltNHI 1.2.9
com.apple.iokit.IOThunderboltFamily 1.7.1
com.apple.iokit.IOUSBUserClient 4.5.3
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 411.1
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.5
com.apple.iokit.IOUSBFamily 4.5.3
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,2, BootROM MBP81.0047.B1E, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f1
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x04CD, 0x46332D3130363636434C392D344742535100
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.100.98.75.18)
Bluetooth: Version 4.0.1f4, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: OCZ-AGILITY2, 60.02 GB
Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3It crashed the in Finder due to a Page Fault. That should never happen.
You have multiple virtualization systems loaded, any one of which is capable of causing this crash, especially if they are not absolutely up to date. You should make up your mind and use ONE virtualization system { VMWare, Parallels}.
Anti Virus software is a personal preference, but is it also completely up-to-date?
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
com.parallels.kext.prl_hid_hook 7.0 14920.689535
com.parallels.kext.prl_hypervisor 7.0 14920.689535
com.parallels.kext.prl_usb_connect 7.0 14920.689535
com.logmein.hamachi 1.0
com.sophos.kext.sav 7.3.0
com.parallels.kext.prl_vnic 7.0 14920.689535
com.parallels.kext.prl_netbridge 7.0 14920.689535
com.drahtwerk.iScreenFramebuffer 1.2 -
I have a MacBook pro 2011. And I need help
hi . I have a MacBook pro 2011. And I recorded some videos on aSony camcorder and the camcorder is not comparable with iMovie. And I only nowhow to use iMovie and nothing else. So is there any movie-transferring downloadI can use so I can use iMovie?
Have you checked all of the iMovie compatibility articles on Apple Support?
Apple may not have tested your camera with the current release of iMovie, but it might have done so in prior versions (8 [09], 7 [08], 6 [06], 5 [05], and 4 [04])
If your camera outputs MPEG-2, there's a solid chance that iMovie 9 will properly read its data, as has happened in the case of one 2007 Panasonic SDR-H18 that was not listed past iMovie 6 (this is my own grandmother's camera, which was only supposed to work with some cheap-as-dirt compositor, from a no-name in Japan that pushed its wares also to Fujifilm, JVC, and Olympus). In '09 my grandmother and I went out for Snow Leopard. I installed it without delay, but the Panasonic compositor would frequently crash while previewing a clip post-upgrade. After getting a big runaround from the phone techs, one of them dropped the iMovie hint. A bit more digging through the Apple boards (right here) pretty much sealed things up. The camera worked then, and still works today.
As to other formats, I don't know. Best I can suggest is to give your camera a go at your new Mac (or the other way around).
Nate -
My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I just bought my cintiq 12wx and was wonderding if i can connect it to my macbook pro 2011 through the thurderbolt using a mini displayport to vga adaptor? Please help!
Yes, it should work with a mini-displayport to VGA adapter. Since a 12wx also can take DVI you could use a mini-displayport to DVI adapter instead. Why go analog when you can keep it in digital!
I guess the usb is for the pen. -
As the topic says,
What cable do I need to buy to connect my Macbook Pro (2011) to a VGA screen? I tried the "Mini DisplayPort to VGA", but apparently it doesnt fit the 2011 Pro version...
Help me out please.Yes ... minidisplay
But what I do not like in that picture (my personal view, others may think differently), is that there is much plastic around the connectors where the cable must fit. You may ot may not be able to get the cable to *fully seat* with the adapter.
Other adapters (http://www.microcenter.com/single_product_results.phtml?product_id=0334087, yes I know this is a DVI) hve no plastic barriers to connections. -
Can someone please help me re-install my Creative Design 5.5 on my Mac? My MacBook Pro recently crashed and had to have the hard drive replaced. The back up from Time Machine is not reinstalling the program. Since I have the download paid, and codes, I need direction on how to reinstall -- HELP?
Hi bodegakc,
If you have the serial number then please use the below mentioned link to download the product you are looking for .
CS5.5
Also before installing Please go to Applications-->Utilities--> Adobe installers and if there is any uninstaller for CS5.5 , you can remove it and do a fresh install.
You can also use creative cloud cleaner tool before installing.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Thanks
Nikhil Gupta -
when trying to add new mail to my macbook pro it crash on me
help please
thank youHello BassoonPlayer,
Since you are using one of the the school's Macbooks, it is quite possible that the time and date are not properly set on the computer that you are using. FaceTime will not work if you do not have the proper time zone set up for the location that you are in. This past week, there were a two other Macbook users I've helped by simply telling them to set the Date/Time properly. By the way, you described your problem very well, which makes it easier for us to help you. Hope this solves your problem -- if not, post back and I can suggest other remedies.
Wuz -
Hello
I have a macbook pro 2011 13" that came with OS Lion (integrated not on a disk). I recently bought OS Mountain Lion of the app store and it is working fine. However I was a bit dissapointed in the battery so I decided to try and downgrade and completely failed, I froze the computer and when I restarted it it did not work. I went into recovery system and erased my disk and all that and went to re-download my OS. I was expecting to get the option to re-download Lion but instead I could only re-download Mountain Lion.
My question is since my computer originally came with Lion can I reset my computer so I get OS Lion back instead of OS Mountain Lion?
Thanks for any help. Any answer will be appreciated even if it is saying it is not possible.Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Kappy, a pretty wonderful and very knowledgeable man, has tip for that which I have copied and pasted above -
So a few weeks ago my MacBook Pro 2011 started having charging problems. I would use it normally. Then plug it in to charge anywhere between 5-20 percent like I've been doing for the past year that I've had it (since August 2011). Anyway, what happens now is that it charges but extremely slowly - at least 4 hours to fully charge as opposed to the 1 1/2 to 2 hours that it used to take. Also, it seems to be draining a lot quicker than it used to while only browsing the internet. Furthermore, while charging, the battery meter goes from the percent its charged to to "not charging" back and forth. What's going on? Is there a problem with my battery, my computer, or the magsafe charger? [please refer to the pictures below to get a better understanding of my problem - these pictures were taken over a 2 hour time period - a time period that usually is enough to charge my computer] - if you'll notice, in the first two pictures, the percent barely went up by 10 in a half hour period:
Here are my Mac power stats:
Battery Information:
Model Information:
Serial Number:-----------
Manufacturer: SMP
Device Name: bq20z451
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 406
Hardware Revision: 2
Cell Revision: 158
Charge Information:
Charge Remaining (mAh): 6156
Fully Charged: Yes
Charging: No
Full Charge Capacity (mAh): 6393
Health Information:
Cycle Count: 343
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1607
Voltage (mV): 12182
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 25
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Battery Power:
System Sleep Timer (Minutes): 20
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 15
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Standby Delay: 4200
Standby Enabled: 0
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
Does anyone have any idea what the problem may be?
Thank you,
macstrtry doing a SMC RESET and see if that sorts it out for you.
if doesn't work - better take it to Apple and have them look at it before something else goes wrong...
good luck - hope you get it sorted out.. -
I have and Macbook pro 2011 february. I have installed Lion with the lastest update. I would like to use my thunderbold display as my primary display. The same way when I close my MB Pro 2011, but I wish to use my Macbook pro display as my secondary display.
thanksIf your Mac has got Mini DisplayPort, purchase a Mini DisplayPort to HDMI adapter and a HDMI cable. You won't have to change any setting, and image will show on your TV after connecting it to your MacBook Pro. See > http://support.apple.com/kb/HT4241?viewlocale=en_US&locale=en_US
-
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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Present final report at the end of the form.
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Hello, I would like to ask either it is neccessary to have a new division for new sales order type. Thanks for your time. Your fruitful answer will help me to move one step forward Sherry.
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Is that possible ? Or possible in the future?